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HP hpe proliant dl20 gen9 User Manual
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HP hpe proliant dl20 gen9 User Manual

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HPE ProLiant DL20 Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 826318-001
December 2015
Edition: 1

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Summary of Contents for HP hpe proliant dl20 gen9

  • Page 1: User Guide

    HPE ProLiant DL20 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2015 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Component identification .......................... 6 Front panel components ............................6 Serial label pull tab information ..........................7 Front panel LEDs and buttons ..........................8 Front panel LED power fault codes ....................... 8 Rear panel components ............................9 Rear panel LEDs ..............................10 PCIe riser board slot definitions ..........................
  • Page 4 Erase Utility ..............................97 Scripting Toolkit for Windows and Linux ........................ 98 Service Pack for ProLiant ............................98 HP Smart Update Manager ......................... 98 HPE UEFI System Utilities ............................. 98 Using UEFI System Utilities ......................... 99 Flexible boot control ............................ 99 Restoring and customizing configuration settings ..................
  • Page 5 RESTful API support for UEFI ........................101 Re-entering the server serial number and product ID ................101 Utilities and features ............................. 101 HPE Smart Storage Administrator ......................101 Automatic Server Recovery ........................102 USB support .............................. 102 Redundant ROM support........................... 102 Keeping the system current ..........................

  • Page 6: Component Identification

    Component identification Front panel components • 2-bay LFF non-hot-plug drive model • 2-bay LFF hot-plug drive model Component identification 6...

  • Page 7: Serial Label Pull Tab Information

    • 4-bay SFF hot-plug drive model Item Description Optical drive (optional) Serial label pull tab ("Serial label pull tab information" on page 7) USB 2.0 connectors Drive bays Serial label pull tab information The horizontally-oriented node serial number and iLO label pull tab is located on the rear node panel. The following server labels are attached to this pull tab: •...

  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status NIC status LED* Solid green = Link to network Flashing green (1 flash per second) = Network active Off = No network activity Health LED* Solid green = Normal Flashing green (1 flash per second) = iLO is rebooting Flashing amber = System degraded** Flashing red (1 flash per second) = System critical** UID button/LED*...

  • Page 9: Rear Panel Components

    Front panel LED Subsystem behavior 2 flashes Processor 3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HPE Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply For more information, see "Front panel LEDs and buttons (on page 8)."...

  • Page 10: Rear Panel Leds

    Rear panel LEDs Item Description Status NIC link LED Green = Network link Off = No network link NIC activity LED Solid green = Link to network Flashing green = Network active Off = No network activity UID LED Solid blue = Activated Flashing blue: •...

  • Page 11: System Board Components

    • Two-slot riser board Slot Form Slot number factor description Low-profile PCIe3 x8 (8,4,2,1) Full-height, PCIe3 x8 half-length (8,4,2,1) • GPU riser board Slot Form Slot number factor description — — — Full-height, PCIe3 x16 half-length (16,8,4,1) System board components Item Description PCIe riser connector*...

  • Page 12: Dimm Slot Locations

    Item Description Trusted module connector microSD slot Processor Fan connector 2 Fan connector 1 System battery Front I/O connector 14-pin power connector 4-pin power connector 8-pin power connector Power supply sideband signal connector Smart Storage Battery connector SATA connector for M.2 SSD/optical drive Storage backup power connector Mini-SAS connector SATA connector for M.2 SSD...

  • Page 13: System Maintenance Switch

    System maintenance switch Position Default Function Off = iLO 4 security is enabled. On = iLO 4 security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled.
  • Page 14 • 2-bay LFF non-hot-plug drive model • 2-bay LFF hot-plug drive model Component identification 14...

  • Page 15: Hpe Smartdrive Led Definitions

    • 4-bay SFF hot-plug drive model HPE SmartDrive LED definitions HPE SmartDrives are the latest Hewlett Packard Enterprise drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The SmartDrive is not supported on earlier generation servers and server blades. Identify a SmartDrive by its carrier, shown in the following illustration.

  • Page 16: Fan Locations

    Item Status Definition Flashing green The drive is rebuilding or performing a RAID migration, strip size migration, capacity expansion, or logical drive extension, or is erasing. Flashing The drive is a member of one or more logical drives and predicts amber/green the drive will fail.

  • Page 17: Operations

    Operations Remove the security bezel To access the front panel components, unlock and then remove the security bezel. Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

  • Page 18: Extend The Server From The Rack

    Before proceeding, verify the server is in standby mode by observing that the system power LED is amber. Extend the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.

  • Page 19: Remove The Server From The Rack

    Slide the server out of the rack. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. Do one of the following: In a server that uses thumbscrew rack ears, tighten the captive thumbscrews.

  • Page 20: Remove The Access Panel

    WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 21: Install The Access Panel

    Lift and remove the access panel. Turn the access panel over to locate the server hood label. This label provides convenient access to component identification, LED status indicators, and system maintenance switch settings information. Install the access panel Ensure that the access panel latch is in the open position. Align the hole in the access panel latch with the guide pin on the chassis.

  • Page 22: Remove The Pci Riser Cage

    Use a T-15 Torx screwdriver to tighten the access panel latch screw. Remove the PCI riser cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.

  • Page 23: Install The Pci Riser Cage

    Remove the existing PCI riser cage. Retain the cage for future use. Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. To install the component: If cabled expansion boards are installed on the PCI riser cage, connect all necessary internal cabling to the expansion boards.

  • Page 24: Remove The Air Baffle

    Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 30). Power up the server (on page 17). Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
  • Page 25 To install the component: Install the air baffle. Install the access panel (on page 21). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 30). Power up the server (on page 17).

  • Page 26: Setup

    Setup Optional services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 27: Temperature Requirements

    Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 28: Electrical Grounding Requirements

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. When installing more than one server, you might need to use additional power distribution devices to safely provide power to all devices.

  • Page 29: Rack Warnings

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 30: Installing Hardware Options

    • T-10/T-15 Torx screwdriver • Hardware options Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 36)." Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.
  • Page 31 If the clip is positioned too near the power cord that it blocks the power cord plug connection, slide the clip backward. Connect the power cord to the server. Press the top part of the clip, and then pull the clip open. Position the power cord inside the clip, and then close the clip.
  • Page 32 Slide the clip forward until it is flush against the edge of the power cord plug. For a server using a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached to the power input module handle: Unwrap the strain relief strap from the power input module handle.

  • Page 33: Installing The Rack Rail Hook-And-Loop Strap

    Secure the power cord with the strain relief strap. Employ best practices to route and manage the power cords and other cables in the server rear panel. Use the hook-and-loop strap included in the server shipping carton to secure the power cords and the other rear panel cables to the rack rail.

  • Page 34: Installing The Operating System

    Loop the end of the hook-and-loop strap through the buckle. When multiple hook-and-loop straps are used in the same rack, stagger the strap location, so that the straps are adjacent to each other when viewed from top to bottom. This positioning will enable the rack rail to slide easily in and out of the rack.

  • Page 35: Powering On And Selecting Boot Options In Uefi Boot Mode

    For more information on using these installation methods, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo). Powering on and selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Press the Power On/Standby button.

  • Page 36: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 37: Drive Installation Guidelines

    Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering"...

  • Page 38: Installing A Hot-Plug Drive

    Remove the two metal brackets from the drive carrier. Install the drive in the carrier. Install the drive. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Connect each power cord to the server.

  • Page 39: Drive Cable Options

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: If installed, remove the security bezel (on page 17). Remove the drive blank. Prepare the drive.

  • Page 40: Lff Smart Array Controller Mini-Sas Cable Option

    2 LFF Smart Array Controller Mini-SAS cable option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To install the component: If installed, remove the security bezel (on page 17). Power down the server (on page 17).
  • Page 41 If installed, remove the air scoop from the controller. If you are planning to install the FBWC, install it now ("Installing the storage controller and FBWC module options" on page 46). Install the Smart Array controller in slot 2. Connect the Mini-SAS cable to the Smart Array controller. Hardware options installation 41...
  • Page 42 Align the PCI riser board with the corresponding connector on the system board, and then press down the riser cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Connect the Mini-SAS cable to the drive backplane.

  • Page 43: Sff Smart Array Controller Mini-Sas Cable Option

    4 SFF Smart Array Controller Mini-SAS cable option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To install the component: If installed, remove the security bezel (on page 17). Power down the server (on page 17).
  • Page 44 If installed, remove the air scoop from the controller. If you are planning to install the FBWC, install it now ("Installing the storage controller and FBWC module options" on page 46). Install the Smart Array controller in slot 2. Connect the Mini-SAS cable to the Smart Array controller. Hardware options installation 44...
  • Page 45 Align the PCI riser board with the corresponding connector on the system board, and then press down the riser cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Connect the Mini-SAS cable to the drive backplane.

  • Page 46: Controller Options

    Controller options The server ships with an embedded Dynamic Smart Array B140i Controller. For more information about the controller and its features, see the Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Upgrade options exist for an integrated array controller. For a list of supported options, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
  • Page 47 Remove the access panel (on page 20). Remove the existing PCI riser cage ("Remove the PCI riser cage" on page 22). If you intend to use an FBWC module, install the module on the storage controller. If you are installing a Smart Array P440 Controller, remove the air scoop. Connect the cache module backup power cable to the module.

  • Page 48: Installing An Hpe Smart Storage Battery

    Install the Smart Array controller in slot 2. Connect all necessary internal cables to the storage controller. For internal drive cabling information, see "Storage cabling (on page 81)." Install the PCI riser cage (on page 23). Connect the other end of the storage controller cables to the drive backplane. For internal drive cabling information, see "Storage cabling (on page 81)."...
  • Page 49 Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 18). Remove the server from the rack (on page 19). Remove the access panel (on page 20). Remove the air baffle (on page 24).

  • Page 50: Ssd Sata Cable And Optical Drive Extension Power Cable Option

    Install the Smart Storage Battery, and then connect the battery cable to the system board connector. Install the air baffle (on page 24). Install the access panel (on page 21). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...
  • Page 51 Remove the optical drive blank. Install the optical drive and secure it with the screw provided in the optical drive kit. Connect and route the cables: Connect the cable assembly from the optical drive option kit to the rear of the optical drive. Connect the power cable to the optical drive extension power cable.
  • Page 52 — 2 LFF configuration — 4 SFF configuration Remove the existing PCI riser cage ("Remove the PCI riser cage" on page 22). Select the appropriate PCIe slot to install the M.2 SSD enablement board and remove the PCIe blank. Hardware options installation 52...
  • Page 53 Slot 1 Slot 2 If installing the M.2 SSD enablement board in slot 1 do the following: Remove the full-height bracket from the M.2 SSD enablement board. Hardware options installation 53...
  • Page 54 Install the low-profile bracket on the M.2 SSD enablement board. Install the M.2 SSD enablement board into the PCI riser cage, and then connect the SATA cable to the enablement board. Slot 1 Slot 2 Install the PCI riser cage (on page 23). Connect the SATA cable to the SATA connector on the system board.
  • Page 55 — Slot 2 of the FlexibleLOM riser cage assembly — Slot 1 of the two-slot PCI riser cage assembly Hardware options installation 55...
  • Page 56 — Slot 2 of the two-slot PCI riser cage assembly 4 SFF configuration — Slot 2 of the FlexibleLOM riser cage assembly Hardware options installation 56...

  • Page 57: Installing Two M.2 Ssds

    — Slot 1 of the two-slot PCI riser cage assembly — Slot 2 of the two-slot PCI riser cage assembly Install the access panel (on page 21). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...
  • Page 58 To install the component: If installed, remove the security bezel (on page 17). Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 18).
  • Page 59 Remove the full-height bracket from the M.2 SSD enablement board. Install the low-profile bracket on the M.2 SSD enablement board. Install the M.2 SSD enablement board into the PCI riser cage, and then connect the SATA cables to the enablement board. Slot 1 Hardware options installation 59...
  • Page 60 Slot 2 Install the PCI riser cage (on page 23). Connect the SATA cables to the SATA connectors on the system board. Based on riser cage configuration, route the M.2 SSD SATA cables in the following ways: 2 LFF configuration —...
  • Page 61 — Slot 1 of the two-slot PCI riser cage assembly — Slot 2 of the two-slot PCI riser cage assembly 4 SFF configuration Hardware options installation 61...
  • Page 62 — Slot 2 of the FlexibleLOM riser cage assembly — Slot 1 of the two-slot PCI riser cage assembly Hardware options installation 62...

  • Page 63: Memory Options

    — Slot 2 of the two-slot PCI riser cage assembly Install the access panel (on page 21). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 30). Connect each power cord to the server.

  • Page 64: Memory Subsystem Architecture

    Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports two DIMM slots. Channel Population order Slot number For the location of the slot numbers, see "DIMM slot locations (on page 12)." This multi-channel architecture provides enhanced performance in Advanced ECC mode.

  • Page 65: Memory Configurations

    Item Description Definition Capacity 8 GB 16 GB 32 GB Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Memory generation DDR4 Maximum memory 2133 MT/s speed CAS latency P=15 DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) E = UDIMM (unbuffered with ECC)

  • Page 66: General Dimm Slot Population Guidelines

    General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Install DIMMs only if the corresponding processor is installed. • Do not mix LRDIMMs and RDIMMs. • White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D). •...

  • Page 67: Flexiblelom Riser Cage Assembly

    Install the DIMM. Install the air baffle (on page 24). Install the access panel (on page 21). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack" on page 30). Connect each power cord to the server.

  • Page 68: Gpu Riser Cage Assembly

    Using a T-10 screwdriver, remove the blank from the FlexbleLOM slot of the riser cage. Retain the blank for future use. Install the FlexibleLOM adapter: Firmly seat the FlexibleLOM adapter in the slot. Secure the FlexibleLOM adapter with a T-10 screw. Install the PCI riser cage (on page 23).
  • Page 69 If installed, remove the security bezel (on page 17). Power down the server (on page 17). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 18). Remove the server from the rack (on page 19).

  • Page 70: Two-Slot Pci Riser Cage Assembly

    Connect each power cord to the power source. Power up the server (on page 17). If removed, install the security bezel ("Security bezel option" on page 36). Two-slot PCI riser cage assembly For more information on the riser board slot specifications, see "PCIe riser board slot definitions (on page 10)."...

  • Page 71: Redundant Power Supply Option

    NOTE: If expansion board installed with full-height support bracket, replace with low-profile support bracket in the expansion board kit. Slot 1 Slot 2 Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. Install the PCI riser cage (on page 23).
  • Page 72 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
  • Page 73 Remove the air baffle (on page 24). If installed, remove the Smart Storage Battery. Remove the Smart Storage Battery holders: Lift the chassis to access the bottom and push the latch of each holder. Hardware options installation 73...
  • Page 74 Remove the Smart Storage Battery holders. Remove the existing power supply. Install a hot-plug power input module in power supply bay 1. Hardware options installation 74...
  • Page 75 Install the RPS backplane in the server. Connect the adapter cables. If you intend to enable power redundancy in the server, install a second power input module in power supply bay 2: Hardware options installation 75...
  • Page 76 Remove the power supply blank. Install a hot-plug power input module in power supply bay 2. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached to the power input module handle: Unwrap the strain relief strap from the power input module handle.

  • Page 77: Hpe Trusted Platform Module Option

    Secure the power cord with the strain relief strap. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 78: Installing The Trusted Platform Module Board

    TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website (http://www.microsoft.com). CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access.

  • Page 79: Retaining The Recovery Key/Password

    Install the TPM board. Press down on the connector to seat the board ("System board components" on page 11). Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the PCI riser cage (on page 23). Install the access panel (on page 21).

  • Page 80: Enabling The Trusted Platform Module

    key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity. To help ensure maximum security, observe the following guidelines when retaining the recovery key/password: • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server.

  • Page 81: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the Hewlett Packard Enterprise website (http://www.hpe.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 82: 2-Bay Lff Hot-Plug Drive Cabling

    2-bay LFF hot-plug drive cabling Item Description Mini-SAS cable Drive power cable 4-bay SFF hot-plug drive cabling Item Description Mini-SAS cable Drive power cable M.2 SSD cabling • Single M.2 SSD SATA cabling Cabling 82...
  • Page 83 NOTE: M.2 SSD cabling is the same for both LFF and SFF configurations. 2 LFF configuration — Slot 2 of the FlexibleLOM riser cage assembly — Slot 1 of the two-slot PCI riser cage assembly Cabling 83...
  • Page 84 — Slot 2 of the two-slot PCI riser cage assembly • Dual M.2 SSD SATA cabling NOTE: M.2 SSD cabling is the same for both LFF and SFF configurations. 2 LFF configuration — Slot 2 of the FlexibleLOM riser cage assembly Item Description M.2 SSD 1 SATA cable...

  • Page 85: Fbwc Module Cabling

    — Slot 1 of the two-slot PCI riser cage assembly Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable — Slot 2 of the two-slot PCI riser cage assembly Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable FBWC module cabling The FBWC solution is a separately purchased option.

  • Page 86: Smart Storage Battery Cabling

    Depending on the controller option installed, the actual storage controller connectors might look different from what is shown in this section. Smart Storage Battery cabling Cabling 86...

  • Page 87: H240 Host Bus Adapter Cabling

    H240 Host Bus Adapter cabling • 2-bay LFF hot-plug configuration • 4-bay SFF hot-plug configuration Cabling 87...

  • Page 88: Optical Drive Cabling

    • 2-bay LFF non-hot-plug configuration Optical drive cabling • 2 LFF configuration Cabling 88...

  • Page 89: Fan Cabling

    • 4 SFF configuration Item Description SATA cable Power cable 4-pin to 4-pin power extension cable Fan cabling Item Description Fan 3 power cable Fan 3 power extension cable Fan 2 power cable Fan 1 power cable Cabling 89...

  • Page 90: Power Supply Cabling

    Power supply cabling HPE 290 W non-hot-plug power supply cabling Item Description 14-pin power cable 16-pin power supply sideband signal cable Redundant Power Supply backplane cabling Item Description 24-pin power cable 24-pin to 14-pin power extension cable Power supply sideband extension cable Cabling 90...

  • Page 91: Front I/O Cabling

    Item Description 16-pin power supply sideband signal cable Front I/O cabling P440 Smart Array Controller cabling • 4-bay SFF hot-plug drive configuration Cabling 91...
  • Page 92 • 2-bay LFF hot-plug drive configuration Cabling 92...

  • Page 93: Software And Configuration Utilities

    Scripting Toolkit for Windows and Linux (on page 98) Online and Offline Service Pack for ProLiant (on page 98) Online and Offline HP Smart Update Manager (on page 98) Offline HPE UEFI System Utilities (on page 98) Online and Offline...

  • Page 94: Active Health System

    • Access a high-performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server. • Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators. •...

  • Page 95: Restful Api Support For Ilo

    Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HP Care Pack Service, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring...

  • Page 96: Intelligent Provisioning

    BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website (http://www.hpe.com/info/insightremotesupport/docs). Insight Remote Support is available as part of Warranty, HP Care Pack Service, or contractual support agreement. HPE Insight Remote Support central connect When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models...

  • Page 97: Hpe Insight Diagnostics

    downloads, see the Resources tab on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo). For consolidated drive and firmware update packages, see the Smart Update: Server Firmware and Driver Updates page on the Hewlett Packard Enterprise website (http://www.hpe.com/info/SmartUpdate/docs). HPE Insight Diagnostics HPE Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

  • Page 98: Scripting Toolkit For Windows And Linux

    The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers.

  • Page 99: Using Uefi System Utilities

    • Configuring memory options • Selecting a language • Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent Provisioning For more information on the UEFI System Utilities, see the UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

  • Page 100: Restoring And Customizing Configuration Settings

    For more information, see the UEFI System Utilities User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs). Restoring and customizing configuration settings You can reset all configuration settings to the factory default settings, or you can restore system default configuration settings, which are used instead of the factory default settings.

  • Page 101: Restful Api Support For Uefi

    RESTful API support for UEFI The ProLiant Gen9 servers include support for a UEFI compliant System BIOS, along with UEFI System Utilities and Embedded UEFI Shell pre-boot environments. ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the RESTful API, a management interface that server management tools can use to perform configuration, inventory, and monitoring of an ProLiant server.

  • Page 102: Automatic Server Recovery

    Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HPE ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded.

  • Page 103: Keeping The System Current

    Access to some updates for ProLiant Servers may require product entitlement when accessed through the Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends that you have an HP Passport set up with relevant entitlements. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/AccessToSupportMaterials).
  • Page 104 Online Flash components This component provides updated system firmware that can be installed directly on supported Operating Systems. Additionally, when used in conjunction with the HP SUM ("HP Smart Update Manager" on page 98), this Smart Component allows the user to update firmware on remote servers from a central location.

  • Page 105: Drivers

    Version Control Agent User Guide, and the Version Control Repository Manager User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise/docs). Select HP Insight Management from the available options in Products and Solutions. Select HP Version Control from the available options in Insight Management.

  • Page 106: Operating Systems And Virtualization Software Support For Proliant Servers

    Operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ossupport). HPE Technology Service Portfolio Connect to Hewlett Packard Enterprise for assistance on the journey to the new style of IT. The Hewlett Packard Enterprise Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure.

  • Page 107: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 108: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 109 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System battery replacement 109...

  • Page 110: Regulatory Information

    Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts). Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information: Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.

  • Page 111: Turkey Rohs Material Content Declaration

    Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Page 112: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 0° C to 40° C (32° F to 104° F) Operating -30° C to 65° C (-22° F to 149° F) Nonoperating Relative humidity (noncondensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 0% to 95% Nonoperating, maximum wet bulb temperature of 38.7°C...

  • Page 113: Hot-Plug Power Supply Calculations

    Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/rackandpower). Specifications 113...

  • Page 114: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page (http://www.hpe.com/support/AccessToSupportMaterials). IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites •...

  • Page 115: Customer Self Repair

    Software Depot (http://www.hpe.com/support/softwaredepot) • Customer Self Repair (http://www.hpe.com/support/selfrepair) • Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs) • Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs) • Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
  • Page 116 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 117 spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare. Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza di zona.
  • Page 118 • Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. •...
  • Page 119 Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal.
  • Page 120 Support and other resources 120...
  • Page 121 Support and other resources 121...

  • Page 122: Remote Support

    Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level.

  • Page 123: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery backplane column address strobe Canadian Standards Association Customer Self Repair DDR3 double data rate-3 DDR4 double data rate-4 file allocation table...
  • Page 124 FBWC flash-backed write cache graphics processing unit host bus adapter HP SUM HP Smart Update Manager HPE SIM HPE Systems Insight Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization JSON JavaScript Object Notation large form factor...
  • Page 125 NVRAM nonvolatile memory Onboard Administrator Optical Disk Drive PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test power supply unit RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack REST representational state transfer RoHS Restriction of Hazardous Substances redundant power supply...
  • Page 126 Secure Digital small form factor Systems Insight Manager Service Pack for ProLiant solid-state drive standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager xHCI...

  • Page 127: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 128: Index

    Index configuration of system 93 configuration settings 100 configuring AMP modes 65 access panel, install 21 controller options 46 access panel, removing 20 crash dump analysis 13 Active Health System 93, 94 CSR (customer self repair) 115 ACU (Array Configuration Utility) 101 customer asset tag 7 Advanced ECC memory 65, 66 Advanced ECC population guidelines 66...
  • Page 129 65 hot-plug power supply 71, 112 memory, configuring 65 hot-plug power supply calculations 113 memory, maximum supported 65 HP Care Pack Services 26, 106 microSD card slot 11 HPE Collaborative Support 106 Mini-SAS cabling 81, 82 HPE contact information 114...
  • Page 130 ROM redundancy 102 ROM-Based Setup Utility (RBSU) 98, 99 PCI riser board slot definitions 10 RPS enablement option 71 PCI riser cage, installing 23 PCI riser cage, removing 22 POST error messages 107 power calculator 27, 113 safety considerations 102, 110 power distribution unit (PDU) 28 safety information 102, 110 power fault 8...
  • Page 131 UID LED 8 Ukraine RoHS material content declaration 111 updating the firmware 103, 104 updating the system ROM 102, 103, 104 UPS (uninterruptible power supply) 27 USB connector 6, 9, 11 utilities 93, 98, 99, 101 utilities, deployment 93, 98 VCA (Version Control Agent) 105 VCRM (Version Control Repository Manager) 105 ventilation 26...

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