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Lenovo Storage N3310 User Manual And Hardware Maintenance Manual
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Lenovo Storage N3310 User Manual And Hardware Maintenance Manual

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Machine Types: 70FX and 70FY

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Summary of Contents for Lenovo Storage N3310

  • Page 1 Machine Types: 70FX and 70FY...
  • Page 2 Note: Read Me First First Edition (March 2015) © Copyright Lenovo 2015.

  • Page 3: Table Of Contents

    Contents Safety information ..Chapter 1. General information ..1 Chapter 2. Storage product setup road map ....5 Chapter 3.
  • Page 4 Appendix A. Notices ..Chapter 7. Troubleshooting and diagnostics ... . . Chapter 8. Getting information, help, and service ... . . Index.

  • Page 5: Safety Information

    Safety information Note: 製品をご使用になる前に、製品に付属の Documentation DVD に収録されているマルチリンガルの「安 全に正しくご使用いただくために」を読んで理解してください。 제품을 사용하기 전에 제품과 함께 제공되는 문서 DVD의 다국어 안전 지침을 주의 깊게 읽어보십시오.
  • Page 6 在使用本产品之前，请务必先阅读和了解产品附带的文档 DVD 中的多语言安全说明。 使用本產品之前，請務必閱讀並瞭解產品隨附的文件 DVD 上的多國語言版本安全資訊。 Important: Safety, Warranty, and Support Information...
  • Page 7 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. Connect all power cords to a properly wired and grounded electrical outlet. Ensure that all power cord connectors are securely and completely plugged into receptacles.
  • Page 8 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •...
  • Page 9 Statement 6 CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected.
  • Page 10 Statement 11 CAUTION: The following label indicates a potential heat hazard. Statement 12 DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch current ratings at the installation site.
  • Page 11 Statement 16 CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. •...
  • Page 12 Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. Products that are not assessed...
  • Page 13 Grounding requirements...

  • Page 15: Chapter 1. General Information

    Chapter 1. General information Introduction...
  • Page 16 Product name Machine type and model (MT-M) Serial number (S/N) Date of purchase Documentation Printed documents Getting Started Guide Rack Installation Instructions Note:...
  • Page 17 Documentation DVD Note: Safety, Warranty, and Support Information Lenovo License Agreement User Guide and Hardware Maintenance Manual Rack Installation Instructions NAS Administrator Guide...

  • Page 19: Chapter 2. Storage Product Setup Road Map

    Chapter 2. Storage product setup road map Rack Installation Instructions...

  • Page 21: Chapter 3. Product Overview

    Chapter 3. Product overview Storage product package Features Product Specifications Reference Microprocessor Memory...
  • Page 22 Power supply System fans Internal drives Note: Expansion slots...
  • Page 23 Input/Output (I/O) features Video subsystem Ethernet connectivity Reliability, availability, and serviceability Security features Basic system management features...
  • Page 24 ThinkServer System Manager User Guide Advanced system management features...

  • Page 25: Specifications

    ThinkServer System Manager User Guide Specifications Dimensions Weight Environment Note: Electrical input...
  • Page 26 Software BIOS and TSM update utilities Lenovo ThinkServer Deployment Manager Boot Manager ➙ Launch TDM...
  • Page 27 Platform Update Application Next Browse Flash Note: Lenovo ThinkServer System Manager Lenovo ThinkServer System Manager Premium Locations Machine type, model, and serial number label...
  • Page 28 Note: Figure 1. Label on storage product models with 3.5-inch-drive bays Front view of the storage product Figure 2. Front view of the storage product Front panel...
  • Page 29 Slim optical drive Pull-out information card Rack handle (right) Rack handle (left) Rack Installation Instructions 3.5-inch-drive bays (0-3) Front panel Figure 3. Front panel Network status LED Network status LED Color Description...
  • Page 30 System health LED Amber Blinking Potential system error (system health LED: amber) Solution Note: Power button with power status LED Status Color Description...
  • Page 31 System ID button with ID LED Description Status Color DisplayPort connector USB 2.0 connectors (2) Rear view of the storage product Figure 4. Rear view of the storage product...
  • Page 32 Power supply 1 Power supply 2 (available on some models) PCIe slot 2 Physical link width Negotiable link width Supported card length and height PCIe slot 1 Physical link width Negotiable link width Supported card length and height System ID LED Status Color Description...
  • Page 33 Ethernet status LED Color Status Description Serial connector VGA connector (DB-15) Storage product components Note:...
  • Page 34 Figure 5. Storage product components Notes:...
  • Page 35 FRU description Self-service CRU Optional-service CRU ThinkServer RAID 710 Adapter Note:...
  • Page 36 Figure 6. ThinkServer RAID 710 Adapter Port 1 ThinkServer RAID Super Capacitor Module connector Hot-swap-drive backplane Figure 7. Front view of the backplane for 3.5-inch drives Figure 8. Rear view of the backplane for 3.5-inch drives Slot 0-slot 3 10-pin power connector Optical drive power connector...

  • Page 37: System Board Components

    Mini-SAS ports 0-3 System board components Figure 9. System board components...
  • Page 38 SATA connector (optical drive) Coin-cell battery SATA connector 0 (ports 0–3) Front panel connector Riser card assembly 1 slot TSM Premium module connector PCIe slot Riser card assembly 2 slot RAID upgrade key connector Power supply connector 2 Power supply connector 1 Intrusion switch connector...
  • Page 39 14 15 Backplane power connector 16 18 20 23 24 26 System fan connector 17 21 22 27 Memory slots Microprocessor 2 socket Microprocessor 1 socket System board jumpers Figure 10. System board jumpers Attention:...
  • Page 40 Jumper cap storage BIOS recovery jumper BIOS default settings jumper Note: Clear password jumper...
  • Page 41 Note: Hot-swap-drive status LEDs Figure 11. Hot-swap-drive status LEDs Drive activity LED Drive status LED Description...

  • Page 42: Power Supply Status Leds

    Power supply status LEDs Figure 12. Power supply status LEDs Status Description Action Connecting the cables...

  • Page 43: Chapter 4. Turning On And Turning Off The Storage Product

    Chapter 4. Turning on and turning off the storage product Turning on the storage product Turning off the storage product CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.

  • Page 45: Chapter 5. Configuring The Storage Product

    Chapter 5. Configuring the storage product Using the Setup Utility program Starting the Setup Utility program Viewing information in the Setup Utility program Setup Utility program interface Notes:...
  • Page 46 System Information menu System Information System Information Advanced Settings menu Advanced Settings Advanced Settings Notes: Enabled Disabled Advanced Settings Processor Settings Memory Settings Advanced Power Settings PCI/PCIE Settings SATA Settings USB Settings Serial Settings...
  • Page 47 Wakeup Settings Miscellaneous Settings System Security menu System Security Notes: Enabled Disabled System Security Administrator Password User Password Secure Boot TSM Settings menu TSM Settings TSM Settings TSM Network Settings User Account Settings Boot Manager menu Boot Manager Boot Sequence Boot Manager Save &...

  • Page 48: Setting The System Date And Time

    Save & Exit Save Changes and Reset Discard Changes and Exit Load Optimized Defaults Save as User Defaults Restore User Defaults Pure UEFI OS Optimized Defaults Setting the system date and time System Information System Date System Time Using passwords Setup Utility program password types Administrator password User password...
  • Page 49 Setting, changing, or deleting a password System Security Administrator Password User Password Note: Selecting a startup device Note: Note:...
  • Page 50 Boot Sequence Boot Manager Boot Option #1 Boot Option #5 Setting an Ethernet connector for system management TSM Settings TSM Network Settings ➙ TSM NIC Selection Dedicated Port Shared NIC Port Exiting the Setup Utility program Save & Exit ➙ Save Changes and Reset Save &...
  • Page 51 Recovering from a BIOS update failure Note: Using the automatic recovery feature Using the BIOS recovery jumper Note:...
  • Page 52 Note: Configuring RAID About RAID RAID 0...
  • Page 53 RAID 1 RAID 5 RAID 6 RAID 10 MegaRAID SAS Software User Guide Configuring RAID using the Lenovo ThinkServer Deployment Manager program...
  • Page 54 Configuring the advanced SATA or SAS hardware RAID Note: Boot Manager ➙ Adapters and UEFI Drivers MegaRAID SAS Software User Guide Updating the firmware...
  • Page 55 Chapter 6. Replacing hardware Guidelines Precautions...
  • Page 56 Handling static-sensitive devices Attention: System reliability guidelines...
  • Page 57 Working inside the storage product with the power on Attention: Removing or extending the storage product from the rack cabinet Rack Installation Instructions Rack Installation Instructions Removing the cover Attention: Note:...
  • Page 58 Note: Figure 13. Removing the storage product cover Attention: Installing, removing, or replacing hardware...
  • Page 59 Notes: Attention: Removing and reinstalling the rack handles Attention: Figure 14. Removing the rack handles...
  • Page 60 Figure 15. Installing the rack handles Removing and reinstalling the cooling shroud Removing the cooling shroud Attention: Note:...
  • Page 61 Attention: Figure 16. Removing the cooling shroud Reinstalling the cooling shroud Attention: Note:...
  • Page 62 Note: Figure 17. Reinstalling the cooling shroud Installing or removing a memory module Note: Memory module installation rules...
  • Page 63 CPU1 DIMMC1 CPU1 DIMMC2 CPU1 DIMMD1 CPU1 DIMMD2 CPU1 DIMMB2 CPU1 DIMMB1 CPU1 DIMMA2 CPU1 DIMMA1 CPU2 DIMMC1 CPU2 DIMMC2 CPU2 DIMMD1 CPU2 DIMMD2 CPU2 DIMMB2 CPU2 DIMMB1 CPU2 DIMMA2 CPU2 DIMMA1 Figure 18. Memory slots on the system board...
  • Page 64 Table 1. Memory module installation rules for storage products with one microprocessor CPU1 DIMM Table 2. Memory module installation rules for storage products with two microprocessors CPU1 DIMM CPU2 DIMM Memory module installation order in independent mode Notes: Table 3. Memory module installation order in independent mode for storage products with one microprocessor CPU1 DIMM Table 4.
  • Page 65 Memory module installation order in mirroring mode Notes: Table 5. Memory module installation order in mirroring mode for storage products with one microprocessor CPU1 DIMM Table 6. Memory module installation order in mirroring mode for storage products with two microprocessors CPU1 DIMM CPU2 DIMM Memory module installation order in sparing mode...
  • Page 66 Table 8. Memory module installation order in sparing mode for storage products with two microprocessors CPU1 DIMM CPU2 DIMM Memory module installation order in lockstep mode Notes: Table 9. Memory module installation order in lockstep mode for storage products with one microprocessor CPU1 DIMM Table 10.
  • Page 67 Figure 19. Opening the retaining clips of the memory slots Note:...
  • Page 68 Note: Figure 20. Installing a memory module What to do next: Removing a memory module Attention: Note:...
  • Page 69 Figure 21. Removing a memory module What to do next: Installing or removing the ThinkServer System Manager Premium module Installing the TSM Premium module Attention: Notes:...
  • Page 70 Note: Figure 22. Installing the TSM Premium module What to do next: ThinkServer System Manager User Guide Removing the TSM Premium module Attention:...
  • Page 71 Notes: Figure 23. Removing the TSM Premium module What to do next: Installing or removing the RAID 110i upgrade key...
  • Page 72 Installing the RAID 110i key Attention: Note: Note: Figure 24. Installing the RAID 110i key What to do next: Removing the RAID 110i key Attention:...
  • Page 73 Notes: Note: Figure 25. Removing the RAID 110i key What to do next: Installing or removing the ThinkServer RAID Super Capacitor Module...
  • Page 74 Installing the ThinkServer RAID Super Capacitor Module Attention: Notes: Figure 26. Installing the Super Capacitor Module into the holder...
  • Page 75 Note: Figure 27. Installing the ThinkServer RAID Super Capacitor Module What to do next: Removing the ThinkServer RAID Super Capacitor Module Attention: Note:...
  • Page 76 Figure 28. Removing the ThinkServer RAID Super Capacitor Module Figure 29. Removing the Super Capacitor Module from the holder What to do next: Installing or removing a PCIe card...
  • Page 77 Note: Installing a PCIe card Attention:...
  • Page 78 Figure 30. Opening the PCIe card latch Figure 31. Removing a PCIe slot bracket Note:...
  • Page 79 Figure 32. Installing a PCIe card Figure 33. Pivoting the card latch to the closed position What to do next: Removing a PCIe card Attention:...
  • Page 80 Figure 34. Pivoting the card latch to the open position Note: Figure 35. Removing the PCIe card...
  • Page 81 What to do next: Installing or removing the optical module Note: Installing the optical module Attention: Notes: Figure 36. Installing the optical module...
  • Page 82 Figure 37. Pivoting the optical module handle to the closed position What to do next: Removing the optical module Attention: Note:...
  • Page 83 Figure 38. Pivoting the optical module handle Figure 39. Removing the optical module What to do next:...
  • Page 84 Installing or removing the intrusion switch Installing the intrusion switch Attention: Note: Figure 40. Installing the intrusion switch...
  • Page 85 What to do next: Removing the intrusion switch Attention: Notes: Figure 41. Removing the intrusion switch...
  • Page 86 What to do next: Installing or replacing a heat sink Attention: CAUTION: The heat sink might be very hot. Turn off the storage product and wait several minutes to let the storage product cool before removing the storage product cover. Note:...
  • Page 87 Note: Figure 42. Removing the heat sink Notes:...
  • Page 88 Figure 43. Installing the screws to secure the heat sink What to do next: Installing or replacing the microprocessor Installing the second microprocessor Attention:...
  • Page 89 CAUTION: The heat sinks and microprocessors might be very hot. Turn off the storage product and wait several minutes to let the storage product cool before removing the storage product cover. Notes: Note: Figure 44. Opening the handles...
  • Page 90 Note: Figure 45. Opening the microprocessor retainer Figure 46. Do not touch the pins...
  • Page 91 Note: Figure 47. Installing the microprocessor Note: Figure 48. Removing the microprocessor socket cover...
  • Page 92 Note: Figure 49. Securing the microprocessor in the socket What to do next: Replacing the microprocessor Attention: CAUTION: The heat sink and microprocessor might be very hot. Turn off the storage product and wait several minutes to let the storage product cool before removing the storage product cover.
  • Page 93 Notes: Note: Figure 50. Opening the handles...
  • Page 94 Figure 51. Opening the microprocessor retainer Notes: Figure 52. Removing the microprocessor...
  • Page 95 Figure 53. Do not touch the pins Note: Figure 54. Installing the microprocessor...
  • Page 96 Note: Figure 55. Securing the microprocessor in the socket Notes: Figure 56. Applying the thermal grease to the top of the microprocessor What to do next:...
  • Page 97 Installing or replacing a hot-swap redundant power supply CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
  • Page 98 Figure 57. Removing the protective shield for the power supply bay...
  • Page 99 Figure 58. Installing a hot-swap redundant power supply Replacing a hot-swap redundant power supply Attention: Note:...
  • Page 100 Note: Figure 59. Removing a hot-swap redundant power supply Installing or replacing a hot-swap hard disk drive Attention: Attention:...
  • Page 101 Notes: Figure 60. Opening the handle of a hard disk drive Figure 61. Opening the handle of a dummy hard-disk-drive tray...
  • Page 102 Figure 62. Removing the hot-swap hard disk drive or the dummy tray Note: Figure 63. Installing the hot-swap hard disk drive...
  • Page 103 What to do next: Installing or replacing a 2.5-inch solid-state drive into a 3.5-inch-drive Attention: Notes:...
  • Page 104 Installing a 2.5-inch solid-state drive into a 3.5-inch hard-disk-drive bay Attention: Note: Figure 64. Opening the handle of the dummy hard-disk-drive tray Figure 65. Removing the dummy hard-disk-drive tray Note:...
  • Page 105 Figure 66. Positioning the 2.5-inch solid-state drive into the drive adapter Figure 67. Installing the screws to secure the solid-state drive to the drive adapter...
  • Page 106 Figure 68. Installing the screws to secure the drive adapter and the solid-state drive to the bracket Figure 69. Installing the bracket with the solid-state drive What to do next:...
  • Page 107 Replacing a 2.5-inch solid-state drive from a 3.5-inch hard-disk-drive bay Attention: Figure 70. Opening the handle of the 3.5-inch drive bracket Figure 71. Removing the bracket with the solid-state drive...
  • Page 108 Figure 72. Removing the screws that secure the solid-state drive and the drive adapter Figure 73. Removing the screws that secure the solid-state drive...
  • Page 109 Figure 74. Removing the solid-state drive from the drive adapter What to do next: Installing or replacing the optical drive Attention: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: •...
  • Page 110 Notes: Figure 75. Removing the optical drive...
  • Page 111 Figure 76. Installing the optical drive Figure 77. Connecting the connector to the rear of the optical drive What to do next:...
  • Page 112 Replacing the hot-swap hard-disk-drive backplane Attention: Notes: Figure 78. Removing the hot-swap hard-disk-drive backplane...
  • Page 113 Note: Figure 79. Installing the hot-swap hard-disk-drive backplane What to do next: Replacing a system fan Attention:...
  • Page 114 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. Note: Figure 80. Removing the system fan...
  • Page 115 Figure 81. Installing the system fan What to do next: Replacing the front panel board Attention: Notes:...
  • Page 116 Figure 82. Removing the front panel board Note:...
  • Page 117 Figure 83. Installing the front panel board What to do next: Replacing the riser card assembly Attention: Note:...
  • Page 118 Figure 84. Removing the riser card assembly Figure 85. Removing the riser card...
  • Page 119 Figure 86. Installing the riser card Figure 87. Installing the riser card assembly What to do next: Replacing the coin-cell battery Attention:...
  • Page 120 DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 121 Figure 88. Removing the coin-cell battery Figure 89. Installing the coin-cell battery What to do next: Note: For service technician only: replacing the system board Attention: CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
  • Page 122 CAUTION: The heat sinks and microprocessors might be very hot. Turn off the storage product and wait several minutes to let the storage product cool before removing the storage product cover. Note:...
  • Page 123 Note: Figure 90. Removing the system board...
  • Page 124 Figure 91. Installing the system board Note: Notes: Figure 92. Applying the thermal grease to the top of the microprocessor...
  • Page 125 Note: Figure 93. Securing the microprocessor retainer Figure 94. Installing the microprocessor socket cover...
  • Page 126 What to do next: Completing the parts replacement Reinstalling the storage product cover and reconnecting cables Attention: Attention: Note:...
  • Page 127 Figure 95. Installing the storage product cover Rack Installation Instructions Attention: Note: Updating the storage product configuration...

  • Page 129: Diagnostics

    Chapter 7. Troubleshooting and diagnostics Troubleshooting procedure Viewing the status and diagnostic LEDs Viewing the system event log...
  • Page 130 ThinkServer System Manager User Guide Basic troubleshooting tables Lenovo ThinkServer Deployment Manager program problems Note: Action Symptom Optical drive problems Notes:...
  • Page 131 Symptom Action Storage drive problems Notes:...
  • Page 132 Action Symptom Memory module problems Notes:...
  • Page 133 Symptom Action Keyboard, mouse, and USB device problems Symptom Action...
  • Page 134 Symptom Action...

  • Page 135: Chapter 8. Getting Information, Help And Service

    Chapter 8. Getting information, help, and service Information resources Using the documentation Lenovo Storage Web site Lenovo Support Web site...
  • Page 136 Help and service Before you call Calling for service Problem determination Hardware repair Engineering Change management...
  • Page 137 Safety, Warranty, and Support Information Using other services Warranty Purchasing additional services...

  • Page 139: Appendix A. Notices

    Appendix A. Notices Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
  • Page 140 Trademarks Important notes Polyvinyl Chloride (PVC) cable and cord notice WARNING: Wash hands after handling Recycling information...
  • Page 141 Battery return program Battery recycling information for the United States and Canada Battery recycling information for the European Union Notice: Requirement for batteries containing perchlorate...

  • Page 142: Important Weee Information

    Particulate contamination Attention: Table 11. Limits for particulates and gases Contaminant Limits Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by Particle Size Environmental conditions for process measurement and control systems: Airborne contaminants Important WEEE information...
  • Page 143 European Union RoHS German Ordinance for Work gloss statement Export classification notice Electronic emission notices Federal Communications Commission (FCC) Statement...
  • Page 144 Industry Canada Compliance Statement United Kingdom telecommunications safety requirement European Union - Compliance to the Electromagnetic Compatibility Directive Warning: German Class A compliance statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein...
  • Page 145 Geräte der Klasse A. Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A. Eurasian compliance mark Brazil regulatory notice Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso...
  • Page 146 ENERGY STAR model information...

  • Page 147: Index

    Index...

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