Page 1
Just browsing Introduction Suggestions for improvement: This document is designed to help you determine the root cause of bootup issues on the Cisco Media Convergence Server (MCS)-78xx servers. Prerequisites (256 character limit) Requirements Send Cisco recommends that you have knowledge of this topic:...
Page 2
Cisco - Cisco MCS-78XX Boot Error Codes Page 2 of 13 Refer to Cisco Technical Tips Conventions for more information on document conventions. POST Power-On-Self-Test (POST) is a series of diagnostic tests that run automatically when the system is turned on (small program contained in the BIOS). Most of the POST errors in this document are general.
Page 3
Cisco - Cisco MCS-78XX Boot Error Codes Page 3 of 13 2. Fill out the exact model and OS of your server, then click Locate Software. The Software/drivers page for this particular model appears. 3. Click Utilities. 4. Download the Diagnostics Utility and System Configuration Utility from this page.
Page 4
Cisco - Cisco MCS-78XX Boot Error Codes Page 4 of 13 Options diagnostics. 101 - I/O ROM Error None Replace failed checksum. assembly as indicated. Replace the DMA, timers, system board. or other Run the 102 - System Board Failure...
Page 6
Cisco - Cisco MCS-78XX Boot Error Codes Page 6 of 13 (Processor Power Module) Diagnostics. 215 - Processor Power Module has lost Redundancy None (DC-DC Replace failed in Socket x Converter) assembly as has lost indicated. redundancy. Redundancy Replace the...
Page 7
Cisco - Cisco MCS-78XX Boot Error Codes Page 7 of 13 Keyboard 1. A key is failure. (zz stuck. Try to zz-301 - Keyboard Error None represents the free it. 2. Keyboard Replace the Scan Code.) keyboard. System 1. Run board, Diagnostics.
Page 8
Cisco - Cisco MCS-78XX Boot Error Codes Page 8 of 13 and internal System serial ports Configuration 1151 - Com Port 1 Address 2 short Assignment Conflict are assigned Utility and to COM1. correct. Both external and internal Run the...
Page 9
Cisco - Cisco MCS-78XX Boot Error Codes Page 9 of 13 failure. controller assembly. Check and PCI hot plug replace missing 1618 - PCI slots powered down. enabler is Check PCI hot plug None or failed missing or enabler connectors.
Page 10
Cisco - Cisco MCS-78XX Boot Error Codes Page 10 of 13 all other drives in the array are online. 2. Press F1 to resume. 1721 - Slot x Drive Array - Drive parameter Replace the tracking predicts imminent failure. The...
Page 11
Cisco - Cisco MCS-78XX Boot Error Codes Page 11 of 13 was attached when the power drive configuration information has been updated to 1727 - Slot x Drive Array- add the new New Logical Drive(s) Attachment logical Detected. If more than 32 drives.
Page 12
CCX5.0(2) - Troubleshooting Welcome Prompts - Oct 2, 2008 Message Store Monitor rights - Oct 2, 2008 Cisco Unified Video Advantage AND Cisco VT camera on Vista - Oct 2, 2008 Removing Unity 5 "mailbox nearly full" system message - Oct 2, 2008...
- Sep 30, 2008 CCM 4.1(3) DN Parameter on Service - Sep 29, 2008 Outlook VB Code to Dial CISCO IP PHONE 7960 Series - Sep 29, 2008 Voice & Video: General Maintaining the Directory in Cisco CallManager Attendant console - Oct 2, 2008 External Calls Transfered to External # - Calls Fail - CCM 6.1 and h.323...