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® Tecra 9000 Series User’s Guide If you need assistance: VirtualTech Double-click the desktop icon or visit the Web site: http://virtualtech.answerteam.com InTouch Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see Chapter 10 on page e-support tool ™...
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DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED.
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DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. FCC Notice “Declaration of Conformity Information”...
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: Only peripherals complying with the FCC Class B limits may be attached to this computer. Operation with non-compliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s serial port, parallel port, monitor port,...
Industry Canada requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. FCC requirements The following information is pursuant to FCC CFR 47, Part 68 and refers to internal modems.
FCC. In the event repairs are ever needed on your modem, they should be performed by Toshiba Corporation or an authorized representative of Toshiba Corporation. Disconnection If you should ever decide to permanently disconnect your modem from its present line, please call the telephone company and let them know of this change.
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Instructions for IC CS-03 certified equipment NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Wireless Interoperability The Toshiba Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision B), as defined and approved by the Institute of Electrical and Electronics Engineers.
Regulatory Information The Toshiba Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.
Consult the dealer or an experienced radio/TV technician for help. Toshiba is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this Toshiba Wireless LAN Mini PCI Card, or the substitution or attachment of connecting cables and equipment other than specified by Toshiba.
Approved Countries for use This equipment is approved to the radio standard by the countries in Fig.1. Australia Canada Germany Japan New Zealand Switzerland Greece Poland Caution: Do not use this equipment except in the countries in Fig.1. CD-ROM, DVD-ROM, DVD-ROM/CD-RW safety instructions The CD-ROM,DVD-ROM, DVD-ROM/CD-RW drives employ a laser system.
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This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
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The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND...
Tecra, AccuPoint II, Fn-esse, Noteworthy, and SelectBay are registered trademarks, SelectServ, Ask IRIS Online, and VirtualTech are trademarks, and InTouch is a service mark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. IBM and Wake on LAN are registered trademarks and PS/2 is a trademark of IBM Corporation.
Contents Introduction... 23 Chapter 1: Finding Your Way Around... 29 Making sure you have everything... 29 Finding where everything is located... 30 Front with the display panel closed... 30 Back with rear panel closed ... 31 Back with rear panel open... 32 Right side...
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Setting up your computer... 47 Connecting the AC adapter... 48 Charging the battery... 50 Connecting other external devices... 50 Turning on the computer... 51 Opening the display panel... 51 Turning on the power... 51 Using the computer for the first time... 52 Disabling the network port...
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Function keys ... 90 Windows special keys... 90 Overlay keys ... 91 Using the AccuPoint II... 93 Using the TOSHIBA Console button... 94 Starting a program... 96 Saving your work... 96 Printing your work... 97 Using a compact disc drive... 98 Inserting compact discs ...
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Using Standby command ... 111 Standby mode hot key... 112 Restarting a computer in a special shutdown mode... 112 Chapter 5: Power Management... 113 Toshiba’s energy-saver design... 113 Running the computer on battery power... 113 Charging the batteries... 114 Monitoring battery power... 115 What to do when the battery alarm sounds...
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Setting up for communications... 132 Connecting the modem to a telephone line... 134 Connecting your computer to a network ... 134 Toshiba’s online resources... 138 An overview of using the Internet... 139 The Internet... 139 The World Wide Web... 139 Internet Service Providers...
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Getting Help... 164 Exiting WinDVD... 164 Chapter 8: Toshiba Utilities... 165 Fn-esse ... 166 Starting Fn-esse ... 166 Assigning a key to a program or document ... 167 Viewing existing key assignments... 170 Changing or removing existing key assignments ... 171 Hardware Setup ...
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General issues... 226 Content issues... 228 Minimum system requirements... 228 Developing good computing habits... 229 Use VirtualTech... 230 If you need further assistance... 232 Before you call... 232 Contacting Toshiba... 232 Other Toshiba Internet Web sites ... 234 Toshiba’s worldwide offices... 235...
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Appendix A: Windows® 98SE Supplemental Information. 239 Appendix B: Hot Keys... 261 Appendix C: Power Cable Connectors... 267 Appendix D: Video Modes... 269 Glossary... 273 Index... 287...
® The Tecra 9000 Series’ modular design also lets you add, change, or update components at any time, making this computer one of the most flexible tools you’ve ever owned.
This guide This user’s guide contains basic information about your computer, including troubleshooting advice, detailed descriptions of your computer’s hardware and how to use it, and vital notes about ® Microsoft Windows Depending on your needs, you can: Read the entire guide from beginning to end. Skim through and stop when a topic interests you.
Safety icons This manual contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries or damage to your equipment. The safety instructions have been classified according to the seriousness of the risk, and are highlighted with icons as follows: DANGER: This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety...
Other icons used Additional icons highlight other helpful or educational information: TECHNICAL NOTE: This icon highlights technical information about the unit. HINT: This icon denotes helpful hints and tips. DEFINITION: This icon indicates the definition of a term used in the text.
An electronic version of the user’s guide. Look for the user’s guide icon on your desktop or install it from your Toshiba Configuration Builder CD supplied with your computer. The Toshiba Companion Diskette Guide explains when to use the Toshiba Companion Diskette and how to use the programs on the diskette that are not discussed in this guide.
Service options Toshiba offers a full line of service options built around its SelectServ warranty programs. See the warranty and service ™ material included with your computer for registration information. If you have a problem or need to contact Toshiba, see “If you...
Before you do anything else, consult the Quick Start card that shipped with your computer to make sure you received everything. If any items are missing or damaged, contact your authorized Toshiba representative or your network administrator. ® 9000 Series...
Finding Your Way Around Finding where everything is located Finding where everything is located The next few pages take you on a guided tour of your computer. Front with the display panel closed SD Media slot indicator Infrared port Wireless on/off switch Microphone jack Infrared port—The fast infrared port allows cable-free communication with another device, such as a computer or printer,...
Finding Your Way Around Finding where everything is located Display latch—Sliding the display latch opens the computer display panel. For more information, see “Front with the display panel open” on page 35 System indicator panel—The system indicator panel is made up of several status lights that provide information about various system functions.
Finding Your Way Around Finding where everything is located Back with rear panel open Serial port Parallel port RGB port—Lets you connect an external monitor or projector. For more information, see page Parallel port—Lets you connect a parallel printer or other parallel device.
Right side PC card ejection buttons PC card slots Speaker—Lets you hear stereo sound from a CD or DVD in addition to system alarms and audible warnings associated with your software. Security lock slot—Attaching an optional PORT-Noteworthy Computer Lock Cable to the security lock slot lets you anchor your computer to a large, heavy object such as your desk.
Finding Your Way Around Finding where everything is located Left side Speaker Speaker—Lets you hear stereo sound from a CD or DVD in addition to system alarms and audible warnings associated with your software. SD Media card slot—Lets you insert SD Media cards for additional RAM or data storage.
Power button —The power button is used to turn on power to the computer. For more information, see on page Finding Your Way Around Finding where everything is located AccuPoint II buttons “Turning on the computer” Screen Keyboard Speaker TOSHIBA Console button Keyboard indicator panel Programmable buttons System indicator panel...
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System indicator panel—These lights provide status information about various system functions. See lights” on page 38 TOSHIBA Console button—This button activates the Toshiba Console. This gives you quick access to some common functions. For more information, see button” on page for a description of the panel lights.
Underside Slim SelectBay release Slim SelectBay slot Hard disk drive bay *for systems with Bluetooth installed Battery module—Lets you to use your computer when a standard electrical outlet is not available. For further information about using the battery, see Slim SelectBay release—Keeps the Slim SelectBay module secure in its compartment.
Finding Your Way Around Indicator panel lights Expansion port—Lets you connect one of several available expansion stations. These devices provide additional expansion capability. For more information, see device” on page Indicator panel lights Two sets of indicator lights, the system indicator panel and the keyboard indicator lights, display the current state of your system.
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Glows green when you are connected to AC power and the battery is fully charged. For more information, see page 115. Hard disk drive light—Flashes to indicate that the hard disk is currently in use. Slim SelectBay indicator light—Indicates the status of a secondary battery in the Slim SelectBay, if installed.
Finding Your Way Around Indicator panel lights Keyboard indicator panel lights The keyboard indicator lights provide information about keyboard functions. Caps lock light—Glows when you press the caps lock key. When this light is on, pressing a letter key on the keyboard produces an uppercase (capital) letter.
Chapter 2 Getting Started This chapter provides tips for working comfortably, describes how to connect components, and explains what to do the first time you use your computer. Selecting a place to work Your computer is designed to be used in a variety of locations and situations.
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Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: Dust, moisture, and direct sunlight. Liquids and corrosive chemicals. CAUTION: If you spill liquid into the computer, turn off the computer, unplug it from the AC power source, and let it dry out completely before turning it on again.
Keeping yourself comfortable Strain and stress injuries are becoming more common as people spend more time using their computers. However, with a little care and proper use of the equipment, you can work comfortably throughout the day. WARNING: Using the computer keyboard incorrectly can result in discomfort and possible injury.
Getting Started Selecting a place to work Seating and posture When using your computer, maintain good posture with your body relaxed and your weight distributed evenly. Proper seating is a primary factor in reducing work strain. Some people find a backless chair more comfortable than a conventional chair.
Sit with your back straight so that your knees, hips, and elbows form approximately 90-degree angles when you work. Do not slump forward or lean back too far. Lighting Proper lighting can improve the readability of the display and reduce eyestrain. Position the display panel or external monitor so that sunlight or bright indoor lighting does not reflect off the screen.
Getting Started Other precautions Focusing your eyes on your computer screen for long periods can cause eyestrain. Look away from the computer frequently and focus your eyes on a distant object for at least 30 seconds. Other precautions Your computer is designed to optimize safety, minimize strain, and withstand the rigors of portability.
Setting up your computer Your computer comes with a rechargeable battery pack that must be charged before you can use it. To use external power or to charge the battery, you must attach the AC adapter. See To register your computer online, or to sign up for an Internet account, you must connect the built-in modem to a telephone line.
Getting Started Setting up your computer Connecting the AC adapter The AC adapter enables you to power the computer from an electrical outlet and to charge the computer’s battery. Power cable Power cable and AC adapter To connect AC power to the computer: Connect the power cable to the AC adapter.
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Doing so may cause an electric shock. CAUTION: Use of the wrong AC adapter could damage your computer. Toshiba assumes no liability for any damage in such cases. Never pull directly on the power cable to unplug it. Hold the power plug when removing the cable from the outlet.
Getting Started Setting up your computer Charging the battery Before you can use the battery to power the computer, you must charge it. Connect the computer to a live electrical outlet using the AC adapter and power cable. When the AC adapter is connected to a live electrical outlet, the system indicator panel’s AC power light ( ) glows green and the battery light (...
Turning on the computer The computer is now ready for you to turn it on and begin using it. Opening the display panel Slide the display latch to the right. Lift the display panel. CAUTION: To avoid damaging the display panel, do not force it beyond the point where it moves easily, and never lift the computer by the display panel.
Getting Started Using the computer for the first time Turning on the power For the meaning of each light on the system indicator panel, “System indicator panel lights” on page The preinstalled operating system will load automatically. CAUTION: When you turn on the computer for the first time, don’t turn off the power again until the operating system has loaded completely.
Enabling or disabling the Built in LAN To enable or disable the Built in LAN: Click the HWSetup icon. The Toshiba HWSetup dialog box appears. Click the LAN tab. Sample Toshiba HWSetup LAN tab Under Built-in LAN, select either Enable or Disable.
Registering your computer lets Toshiba keep you up-to-date with information about new products and upgrades, and also extends your Toshiba warranty worldwide at no charge to you. NOTE: To register online, your computer’s modem must be connected to a voice-grade telephone line.
Shutting down the computer It’s a good idea to turn off your computer when you’re not using it for a while. The Shut down command is the normal way to turn off your computer. You may also use Standby or Hibernation modes to place the computer in a low energy state which can be quickly reactivated.
If you close the display panel while the computer is on, the Panel Close Alarm beeps loudly. You can turn off the Panel Close Alarm by using Toshiba Hardware Setup’s Hardware Alarm tab. For additional information about powering down your computer so that you can start up again where you left off, see “Power down options”...
An external monitor or projector via the RGB port. Before connecting a television, video projector, monitor or other display device, configure your computer for the type of device you’re connecting. To do this, refer to the documentation for your operating system and devices. ® 9000 Series computer.
For the best video quality, always use a properly shielded cable. HINT: Toshiba recommends using a cable no longer than 20 feet (approximately 6 meters). Using a poor quality cable may result in a dull or fuzzy picture, poor color, ghosting, video noise, or loss of video.
Set the display mode by pressing Display Properties settings. For more information, see “Directing the display output when you turn on the computer” on page Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen.
Connecting Other External Devices Using external display devices Built-in display and TV (or other external video device) simultaneously TV (or other external video device) only Release the TECHNICAL NOTE: You can also change these settings using the Display Properties Box. For more information on switching the display output, see “Display modes”...
Video limitations Keep in mind that the quality of the display will be limited to the capabilities of the external video device. If the external video device, such as an SVGA monitor, is capable of displaying at a maximum resolution of 640 x 480 and your system is set for a higher resolution, only part of the desktop will appear on the screen.
An external keyboard does not have the ® Tecra 9000 Series computer’s built-in keyboard. If you use the computer’s hot keys or have set up key combinations in Fn-esse you’ll probably miss these features when using an external keyboard. Don’t worry: you can use a key combination on the...
Connecting a local printer CAUTION: Never connect the printer cable while the computer’s power is on. Doing so may damage the printer, the computer, or both. Before you can connect a printer, you need to know whether it uses a serial or a parallel interface. Check the printer’s documentation.
Connecting Other External Devices Connecting an external diskette drive See your printer documentation for additional configuration steps. For more information on getting your printer to print, see “Printing your work” on page Connecting an external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
Connecting external speakers or headphones Connecting external speakers or headphones To attach an external stereo output device: Locate the headphone jack on the front of the computer. Using any necessary adapters, plug the cable from the external audio device into the headphone jack. The headphone jack requires a 3.5 mm 16-ohm stereo jack.
When you return, you can quickly connect your computer and have immediate access to all the devices. Toshiba offers the following expansion devices for the Tecra 9000 Series: Advanced Port Replicator For more information, see the documentation that comes with the device.
Additional memory is easy to install. Memory modules come in the following sizes: 128 MB PC133 SDRAM 256 MB PC133 SDRAM 512 MB PC133 SDRAM Connecting Other External Devices 9000 Series computer is equipped with a 133 MHz ® 98SE only supports a maximum memory Adding memory...
Connecting Other External Devices Adding memory The computer has two memory expansion slots. The following table shows the possible memory configurations: Total Memory 128 MB 256 MB 384 MB 512 MB 640 MB 768 MB 1024 MB (1GB) 512 Installing a memory module Additional memory modules can be installed in the memory expansion slots on the base of the computer.
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Connecting Other External Devices Unplug the computer. CAUTION: Installing a memory module with the computer’s power on may damage the computer, the module, or both. Close the display panel and remove any cables you may have connected. Turn the computer upside down. Locate and remove the screws that hold the cover plate in place, and lift the cover off of the memory module bay.
Connecting Other External Devices Adding memory Remove the new memory module from its antistatic packaging. Insert the memory module in the slot and gently press it down into place. The clips on either side of the module will click to secure the module.
Pulling the clips away from the memory module Carefully remove the module from the slot. Replace the cover plate and screws. Turn the computer over and restart it. Using Slim SelectBay The Slim SelectBay and removing Slim SelectBay computer for the task at hand without having to carry unnecessary components with you when you travel.
Connecting Other External Devices Using Slim SelectBay® modules Secondary battery Secondary hard disk drive (HDD) HINT: Items from this list that did not come with your computer can be purchased separately. See the accessories information packaged with your system or visit www.toshibaaccessories.com Removing a module from the Slim SelectBay Slide the Slim SelectBay...
Slide the module out of the computer. Sliding the module out If you are removing the weight saver, retain it for transporting the computer when no other module is installed in the Slim SelectBay Inserting a module into the Slim SelectBay To install a module into the Slim SelectBay module all the way into the Slim SelectBay Connecting Other External Devices...
Lift the hard drive bay cover to expose the hard drive. Grasp the plastic tab on the exposed edge of the hard drive and pull it to remove the hard drive from the computer. 9000 can use 10GB, 20GB, and 30GB hard drives. “Shutting down the computer” on page...
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Connecting Other External Devices Inserting and removing hard drives Removing the hard drive from the computer Install the new hard drive by sliding it into the hard drive bay and pressing it firmly until it locks. Do not force the drive into the computer.
If you have a Type III card, insert it into the lower part of the slot. If you have a Type I or Type II card, insert it into either the upper or lower part of the slot. 9000 Series computer comes with two stacked PC...
Inserting a PC Card When the card is almost all the way into the slot, push firmly, but gently, to ensure a firm connection with the computer. Do not force the card into position. To lock the PC Card in its slot, turn the computer over and locate the PC Card lock, remove the retaining screw, slide the lock into the locked position, and replace the screw.
Inserting and removing Bluetooth modules If you wish to insert or remove a Bluetooth Toshiba Wireless Authorized Service Provider. Setting up a PC Card for your computer Some PC Cards are ready to use as soon as you install them.
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Connecting Other External Devices Inserting and removing PC Cards PC Card, refer to the documentation that came with the card or refer to your operating system manual or online help.
Connecting Other External Devices Inserting an SD Media card Inserting an SD Media card To insert an SD Media card, turn the card so that the connector (metal area) faces down then push the card in the slot until it locks in place.
Connecting your modem to a telephone line Connecting to a phone line Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
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Connecting Other External Devices Connecting your modem to a telephone line Now you’re ready to send a fax or use the modem to connect to an online service or the Internet. HINT: If you’re using a telephone line at home, disable Call Waiting before connecting through the modem.
Connecting Other External Devices Using the i.Link® port Using the i.Link port ® ® The i.Link port on the rear of the computer provides fast extremely data transfer rate (up to 400 Mbps pr 400 million bits per second). You can connect up to 63 external devices to the ®...
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Connecting Other External Devices Using the i.Link® port...
Chapter 4 Learning the Basics This chapter covers the basics of using your computer. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. You will lose all the work since your last save if, for example, the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working.
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Learning the Basics Computing tips It’s easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy. Use ScanDisk, Disk Defragmenter, and the Maintenance Wizard regularly to conserve disk space and help your computer perform at its optimal level.
Windows basics ® Windows 2000 is your computer’s operating system. If you’ve used Windows many ways. For information about your operating system, refer to the operating system documentation that came with your computer, or access your operating system’s online Help. To access online Help: Click Start, then click Help.
Learning the Basics Using the keyboard The Windows NOTE: Unless you are connected to a network, there is no log on for Windows 98SE your system will boot right to the desktop. Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard.
Caps Lock case—the number and symbol keys are not affected. The caps lock light next to the caps lock key glows when you press the Caps Lock Making your keyboard emulate a full-size keyboard Although your computer’s keyboard layout is compatible with a standard full-size keyboard, it has fewer keys.
Learning the Basics Using the keyboard Function keys The function keys (not to be confused with the keys at the top of the keyboard. The function keys through programmed functions when pressed. Used in combination with key, function keys marked with icons execute specific functions on the computer.
Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric...
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Learning the Basics Using the keyboard To use the cursor control keys when the numeric overlay is on: Press and hold down overlay keys. To return to the numeric overlay, release To disable the numeric overlay, hold down the again. The numeric mode light on the keyboard indicator panel goes out.
Using the AccuPoint II The AccuPoint II keys Accupoint II pointing device—Enables you to move the cursor and to select items on the screen. (If you would prefer to use a mouse or trackball, you can connect one to the computer’s serial port or PS/2 port.
Using the TOSHIBA Console button The TOSHIBA Console button, located above the keyboard to the left of the power button, activates the Toshiba Console. This gives you quick access to some common functions. Sample Toshiba Console...
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Starts custom program Select the radio button next to the option that you wish to assign the TOSHIBA Console button to. To assign a custom program click the Select button and enter the appropriate information for the program or select Browse to find the program.
Learning the Basics Starting a program Starting a program The easiest way to start a program is to click the name of the file that contains the information you want to work on. To find the file, use My Computer or Windows Explorer. If you prefer to open the program first, you have four options.
To save a file you are updating: Open the File menu of the program you are using, then click Save. HINT: To make another copy of the file you are currently working with, choose Save As from the File menu and give the new file a different name.
Slim SelectBay, follow the instructions in SelectBay® modules” on page HINT: Your DVD-ROM drive is designed to play Region 1 (North America) DVD-ROMs. For more information, see “Setting general properties” on page 9000 Series computer may have a CD-ROM, CD- “Using Slim 153.
Drive in-use indicator light Eject button Manual eject hole A DVD/CD-ROM drive Drive in-use indicator light—Indicates when the CD-ROM or DVD-ROM drive is in use. Eject button—Press to release the disc tray. CAUTION: Do not press the eject button or turn off the computer while the Drive in-use indicator light is glowing.
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Learning the Basics Using a compact disc drive The disc tray slides partially out of the drive (about 1 inch). HINT: The drive won’t open if the computer’s power is off. Grasp the tray and pull it fully open. The drive tray fully extended Hold the disc by its edges and check that it is free of dust.
Gently press the disc onto the center spindle until you feel it click into place. CAUTION: Handle DVDs and CDs carefully, making contact only with the center hole and edge. Don’t touch the surface of the disc. Don’t stack discs. If you incorrectly handle the discs, you could lose data.
Learning the Basics Using a compact disc drive Press the eject button on the drive. CAUTION: Do not press the eject button while the in-use indicator light is glowing. Doing so could damage the disc or the drive. Also, if the disc is still spinning when you open the disc tray, wait for it to stop spinning before you remove it.
necessary, moisten the cloth with water or a neutral cleaner (not benzine or rubbing alcohol). Let the disc dry completely before inserting it in the drive. Using PC Cards TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later).
Learning the Basics Using SD Media cards Using SD Media cards If you do not already have a SD Media card inserted in the computer, you may do so following the procedures outlined in “Inserting an SD Media card” on page Important: Do not use the Copy Disk function for SD Media cards.
For more information on connecting these and other components, “Connecting Other External Devices” on page Using a computer lock For your own peace of mind, you may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional PORT-Noteworthy Computer Lock Cable.
Never use harsh or caustic chemical products to clean the computer. To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth. Ask your Toshiba dealer for suggestions for appropriate cleaning products. 113.
Although your notebook computer is built to withstand reasonable shock and vibration, transport it in a carrying case for long trips. You can purchase a carrying case from your Toshiba dealer, through the accessories information packaged with your system, or visit www.toshibaaccessories.com...
Learning the Basics Power down options Hibernation mode saves your current work to the hard disk. TECHNICAL NOTE: Hibernation mode is the safest method. If you use Hibernation and your battery dies, you will not lose the your information. Click Start, Shut down, then Stand by. Standby mode stores the current state of the computer, including all your open files and programs, in memory until you turn on the computer again.
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Hibernation setting in Power Management. TECHNICAL NOTE: Toshiba recommends that you always have the Hibernate option enabled. Hibernate is the function that causes your system to save anything you have in short- term memory to the hard disk drive should your battery fail.
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To set automatic Hibernation mode: Open the Start menu, point to Settings, then click Control Panel. In the Control Panel window, double-click the Toshiba Power Saver icon. In the Power Save Mode tab, click the Details button, then select the System Power Mode tab.
Hibernation mode when you close the computer’s display panel. Once you have made your selections, click OK to return to the Power Save Mode tab, and click OK to apply the changes and close the Life Long Properties window. For more information about Power Saver, see page 175.
Learning the Basics Power down options The computer saves the state of all open programs, turns off the display, and goes into a low-power suspended state. The on/off light pulsates amber indicating the machine is in Standby. NOTE: To turn the computer completely off, press and hold the power button until the computer stops beeping (4-5 beeps).
The computer enters a low-power, standby mode when it is not being used, thereby conserving energy. Many of these energy-saving features have been set by Toshiba or your network administrator. We recommend you leave these features active, so that your computer will operate at its maximum energy efficiency.
Power Management Running the computer on battery power In addition to the main battery, you may also have a second battery installed in the SelectBay. If you travel and need to work for many hours without an AC power source, you may purchase a battery module for use in the computer’s SelectBay, or carry additional charged battery packs with you.
charge completely, especially if you’ve had the computer turned off for a long time. To recharge the RTC battery, plug the computer in and turn it on for at least 24 hours. Monitoring battery power The computer’s main battery light gives you an indication of the main battery’s current charge: Green indicates the AC adapter has fully charged the battery.
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Power Management Running the computer on battery power In the Control Panel window, double-click Power Saver. The Power Saver Properties dialog box appears. Sample Power Saver Properties Dialog Box The Power Save Modes tab displays the remaining amount of time for each of the different power usage modes.
Select the Alarms tab and adjust the settings to suit your needs. Power Management ® operating system has additional power 9000 Series computer can be configured to warn you ® operating system offers two alarms before your “Power Saver” on...
Power Management Changing batteries Before your computer runs out of battery power, save your data and take one of the following actions: Suspend or shut down your computer. Shut down your computer and replace the main battery with a charged one as outlined in page 118.
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Battery release latch Pull the discharged battery module out of the computer. Removing the discharged battery WARNING: If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately following the advice in on page 121.
Power Management Taking care of your battery Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity. CAUTION: If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again.
When you need to replace the main battery, use an identical battery from the same manufacturer. Maximizing battery life If you’re not going to use the computer for a long period, remove the battery pack. Alternate between battery packs if you have a spare. Make sure your computer is turned off when you’re replacing the battery pack.
Toshiba has combined these options into preset power usage modes. Using one of these modes lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Power usage modes in Windows 2000 ® In Windows modes or select your own combination of power management options. To do this: Click Start, point to Settings, Control Panel, and click on the Power Saver icon. Open the Power Save Modes tab and set your options. For more information, see Using a hot key to set the power usage mode You may use a hot key to set the power usage mode.
However, if you need more portable power, Toshiba provides these options: For Power Usage Mode information for Windows “Power Usage modes in Windows 98SE” on page Purchase extra battery packs.
Exploring Your Options In this chapter, you will explore some of the special features of your Tecra 9000 Series notebook computer. Setting up Windows to work with your printer When you turned on your computer for the first time, the Windows Setup program offered you the opportunity to define a printer.
Exploring Your Options Setting up Windows to work with your printer Setting up Windows 2000 to work with your printer To set up a printer with the Windows 2000 Add Printer Wizard: Click the Start button, then point to Settings, and click Printers.
If you want to print a test page, click Yes (recommended), then click Finish. TECHNICAL NOTE: Some printers require a specific installation process. In this case, the Windows 2000 Add Printer Wizard will display an error message. If this happens, refer to your printer installation guide for further instructions.
Exploring Your Options Exploring audio features Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack. The headphone jack requires a 16-ohm stereo mini jack. To adjust the volume: For external speakers, use the volume controls on each speaker.
Sound Recorder screen Click the Record button. Speak normally into the microphone. The maximum recording time is 60 seconds. When you have finished recording, click the Stop button. To hear what you just recorded, click the Play button. To save the file, select Save from the File menu. Adjusting recording quality The better the quality of the recording, the more disk space the sound file requires.
Click OK. Your new settings take effect the next time you record. Playing an audio CD-ROM If your Tecra 9000 Series computer came with a CD-ROM, CD- RW, DVD-ROM, or DVD/CD-RW drive, you can use your computer to play audio CDs.
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You can control various functions of CD Player by clicking the buttons on the CD Player control panel. Stop Play Skip backwards Skip forward Sample CD Player screen The CD Player control panel works much like an ordinary CD player — pointing and clicking on the various buttons allows you to play, pause, fast-forward, repeat, or stop the playback.
In order to connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: A modem (one comes with your Tecra 9000 Series computer) A telephone line A browser or communications program ®...
Exchanging data with another computer An Internet Service Provider (ISP) or online service if you plan to use the Internet Determining the COM port Your modem is connected to one of the computer’s COM (communications) ports. The default setting for the modem is COM2.
Exploring Your Options Exchanging data with another computer To verify that the modem is set up properly, select the modem you wish to check and then click Properties to bring up the dialog box with information specific to that modem. Click the Diagnostics tab, and then click Query Modem.
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Card or an optional Bluetooth information about wireless networking, refer to your wireless network device documentation or contact your authorized Toshiba service provider. Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations.
By default, the Bluetooth on. If it is not, right-click on the blue antenna icon in the task bar. From the menu select Auto power on. Click Start, Programs, Bluetooth Toshiba Stack, and select Quick Start Guide. The Bluetooth how to use Bluetooth ®...
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Your Wi-Fi Mini PCI or Bluetooth computer system. It is recommended that you do not remove the module from your computer. For assistance, contact a Toshiba Wireless Authorized Service Provider. Using SPANworks 2000 The SPANworks 2000 application offers enhanced meeting productivity between networked computers.
Exploring Your Options Exchanging data with another computer Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites can provide information about Toshiba products, give help with technical questions, and keep you up to date with future upgrades.
An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Uploading and downloading files from the Internet The Internet...
Exploring Your Options An overview of using the Internet Internet Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Provider (ISP). An ISP is a company that has the equipment and the telecommunication lines necessary to maintain an Internet connection.
If you are using your computer at the office, then you probably connect to the Internet through your company’s network. See your network administrator about connecting to the Internet. Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page.
Exploring Your Options An overview of using the Internet A news group is similar to a chat room, but instead of using a dedicated site to converse about a specialized subject with others in real-time, it uses a Web site as a clearinghouse where all the messages are placed, like a gigantic bulletin board.
Chapter 7 WinDVD Playing DVDs TECHNICAL NOTE: For optimum DVD performance, always play DVDs while your computer is connected to AC power. If your computer has a DVD-ROM drive, you can use InterVideo ™ WinDVD to play DVDs. WinDVD is an easy-to-use, full- featured multimedia control center that helps you get the most out of the exciting world of DVD technology.
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WinDVD Playing DVDs If the autoplay feature is enabled, the DVD automatically begins to play (see “Setting general properties” on page 153 information on enabling autoplay). To open WinDVD manually: Click Start, and point to Programs. Point to InterVideo WinDVD, then click InterVideo WinDVD.
Using the WinDVD toolbar The WinDVD window contains a toolbar at the top and a status bar at the bottom. If the toolbar or status bar does not appear, you can display them by following the instructions in properties” on page The toolbar contains basic DVD playback controls.
WinDVD Playing DVDs Using the WinDVD control panel The WinDVD control panel resembles the control panel of a standard home DVD player. TECHNICAL NOTE: The DVD author determines what features the DVD supports. Depending on the DVD format and your computer’s hardware configuration, some of the control panel features may be unavailable when playing a DVD.
“Using WinDVD Advanced Features” on page 157 explanation of these features. Using the control panel playback buttons Once you have inserted a DVD and started WinDVD, you are ready to play the disc. Using the control panel, you can play a DVD from the beginning, or move to a desired location then begin playing.
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WinDVD Playing DVDs Click this To do this Eject — open the DVD-ROM drive disc tray. Pause — temporarily stop play- ing a DVD. Play — start playing a DVD. Step — move forward through the DVD one frame at a time. Each time you click this button the DVD moves forward one frame.
Click this Maximizing the video window To close the WinDVD control panel and expand the video window to fill the screen, click the Maximize button. To display the control panel again, double-click anywhere in the video window. To do this Fast forward —...
WinDVD Using Playlists Using Playlists TECHNICAL NOTE: The DVD author determines what features the DVD supports. Depending on the DVD format and your computer’s hardware configuration, some of the control panel features may be unavailable when playing a DVD. Unsupported features appear gray, and you cannot select them.
Click the File button in the lower right corner of the window, to indicate that you are creating a playlist of individual files. In the Directory list, select the file you want to play first, and click Add to put it at the top of the playlist. DVD files have an .mpg, .vob or .ac3 file name extension.
WinDVD Customizing WinDVD Resuming normal playback after using playlists To resume playing the DVD files in order after using a playlist, click the eject button to open the DVD-ROM drive disc tray, then close the DVD-ROM drive again. The DVD resumes normal playback.
Setting general properties You use the General tab to select the region code, the drive letter assigned to the DVD-ROM drive, the autoplay default option, and which WinDVD toolbars are displayed by default. Region coding is part of the protection system for DVD content. It divides the world into six regions.
WinDVD Customizing WinDVD Status bar is the bar that is displayed at the bottom of the WinDVD video window. Player is the WinDVD control panel. Click OK to save your settings. Setting audio properties NOTE: The DVD author determines which features the DVD supports.
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If you have two speakers, select one of the 2 speaker modes. Mono mixes the audio channels into one channel. Stereo mixes the audio channels into two channels. Dolby Surround Compatible mixes the audio channels into two channels plus Dolby Pro Logic Surround sound.
WinDVD Customizing WinDVD Setting display properties In the Properties dialog box, click the Display tab. The Display tab moves to the front. Properties dialog box with Display tab selected Select the Lock aspect ratio check box to maintain the original aspect ratio when the video window is resized. Otherwise clear the check box.
Customizing the control panel You can configure the control panel’s appearance. Position the pointer over the control panel, then click the secondary button to display a shortcut menu of control panel options. You can select a new control panel background color, or select WinDVD to display the control panel in a different format.
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WinDVD Using WinDVD Advanced Features Use this To do this Playback speed— control the speed at which the DVD plays. Move the slider to the left to slow the playback speed or move it to the right to play the DVD faster. Placing the slider in the center plays the DVD at normal speed, and enables the...
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Using WinDVD Advanced Features Use this Numeric keypad — use these buttons to select a chapter by entering the chapter number. After you have entered a chapter number, click the enter button on the lower right corner of the numeric keypad ( playing that chapter.
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WinDVD Using WinDVD Advanced Features Use this To do this Title button — Displays a list of all the titles on the current DVD. Click the title you want to play, then Enter click Audio tracks — displays a list of all the audio track options.
Use this Zooming in You can zoom in on an area of the WinDVD video window to get a closer look. Click the Zoom button, located in the upper left corner of the directional button panel. Position the cursor over the top left corner of the area you want to view in close up.
WinDVD Using WinDVD Advanced Features Hold the primary button and drag the cursor to the bottom right corner of the area you want to view in close up. A dotted rectangle appears around the area you wish to view. Release the primary button. WinDVD automatically fills the window with the selected area.
WinDVD Using WinDVD Advanced Features Adjusting the color balance You can adjust the DVD color balance. Click the adjustment button on the main DVD video window toolbar to open the Adjustment dialog box. WinDVD Adjustment dialog box The adjustment dialog box provides another set of sliders for adjusting volume and brightness.
WinDVD Launching an Internet browser from WinDVD Launching an Internet browser from WinDVD Some DVDs contain links to Web sites. To enable these links, click the control panel Web button to launch your Internet browser. Getting Help Click the control panel Help button to open the WinDVD Help system.
Your notebook computer includes several utilities designed to help you reconfigure your system and best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, and change default values. The Toshiba utilities are: Fn-esse...
You can assign any key that is not associated with a hot key or a keyboard overlay. Starting Fn-esse To start Fn-esse, click Start, then point to Programs, Toshiba Utilities, and then click Fn-esse. The Fn-esse keyboard appears. The Fn-esse window ®...
In the Explorer window, highlight the program or document file you wish to assign to a key. Click and hold the primary button as you drag the highlighted item from Explorer to the key on the Fn-esse keyboard to which you wish to assign it. Toshiba Utilities Fn-esse...
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Toshiba Utilities Fn-esse Release the primary button. Fn-esse displays the Add/Edit Command dialog box completely filled in to reflect the selected program or document. Click OK to close the Add/Edit Command dialog box with your key assignment in place. The program or document is now associated with the key you just selected.
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To make a direct key assignment, select Direct. The Add/Edit Command dialog box appears. Enter the Description, Command Line, and Working Directory for the new Fn-esse key assignment, or click the Browse button to specify this information. Click OK. Toshiba Utilities Fn-esse...
Toshiba Utilities Fn-esse To make a pop-up assignment, select Popup. The Applications Explorer dialog box appears. Select the desired folder. The left side of the Applications Explorer window displays the folders in the Programs menu. The right side lists the programs and documents in the folder.
To remove the key assignment, click Clear. Hardware Setup Hardware Setup is the Toshiba configuration management tool available through Windows. Click Start, point to Settings, Control Panel, and double-click the Toshiba HWSetup icon.
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Toshiba Utilities Hardware Setup Toshiba HWSetup has the following tabs: General — Shows the BIOS version, memory configuration, and Hard Disk Drive (HDD) mode Password — Allows you to set the user password and an owner string Device Config — Shows the Device configuration options Parallel/Printer —...
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USB — Allows you to enable or disable USB Legacy Emulation By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Toshiba Utilities Hardware Setup...
Windows and run System Setup while in MS-DOS mode. To access System Setup: Insert the Toshiba Companion Diskette into the diskette drive. Restart your computer while pressing the This command instructs the computer to start from the diskette drive.
MS-DOS, any changes made to System Setup become the default settings when you restart your system. Power Saver Toshiba Power Saver enhances your computer’s power management capabilities. Power Save Modes is a series of settings for power management. You can change which mode your computer uses, change settings for each mode, or create your own mode.
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Toshiba Utilities Power Saver In the Control Panel window, double-click the Toshiba Power Saver icon. The Power Saver Properties dialog box appears. Sample Toshiba Power Saver Properties dialog box By changing the options that appear in the Power Saver Properties dialog box and clicking OK, you can reconfigure that function.
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The Power Save Mode Setup dialog appears. It has the following tabs: Processor Speed—Offers CPU power management options Monitor Brightness—Offers display power management options Turn Off Monitor—Offers display power management options Turn Off Hard Disks—Offers hard disk drive power management options Toshiba Utilities Power Saver...
Mobile Extension To adjust the settings for docking or using the Slim SelectBay, use the TOSHIBA Mobile Extension Service Configuration. To use the TOSHIBA Mobile Extension ServiceConfiguration: Open the Start menu, point to Settings, then click Control Panel, TOSHIBA Mobile Extension.
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Parallel Port Check, by checking or unchecking the appropriate box. Sample Mobile Extention Service tab options Under the SelectBay Service tab, you can select behaviors like Hot Dock and Warm Dock for your Slim SelectBay. Sample Selectable Bay Service tab options Toshiba Utilities Mobile Extension...
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Toshiba Utilities Mobile Extension For more information about expansion devices, see expansion device” on page “Using an...
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports the following types of passwords on the Tecra 9000 Series computer: A power-on (user-level) password that requires you to enter the password whenever you start the computer.
For most users, this is all the password security you’ll need. You can set (register) a user-level password in either Toshiba Hardware Setup or System Setup. If you use System Setup however, you can also create a password service diskette which can be used to bypass the password function when starting your computer.
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Setting a user-level password in System Setup HINT: If you forget your password and have lost your password service diskette, contact the Toshiba InTouch Center (US telephone number (800) 457-7777). To register a user-level password in System Setup and create a password service diskette: Click Start, then Shut Down.
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Keeping Your Files Safe User-level passwords “Inserting a module into the Slim SelectBay®” on page 73, depending upon the type of diskette drive you have. Insert a write-enabled diskette into the diskette drive. HINT: Run System Setup outside Windows, at a system prompt.
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Type a password of 1 to 16 characters and press You may use any combination of letters and numbers in your password. When System Setup prompts you to do so, verify the password by typing it again and pressing If the two passwords match, System Setup displays: Registered If the two passwords don’t match System Setup displays an error message.
Disabling a user-level password in Toshiba Hardware Setup To delete a user-level password: Click Start, point to Settings, Control Panel, and double- click the Toshiba HWSetup icon. Open the Password tab. Click Not Registered. A Password dialog box appears. Type in the password and click OK.
The computer shuts down and turns itself off. HINT: Run System Setup outside Windows, at a system prompt. If you try to run System Setup from an MS-DOS session under Windows, results can be unpredictable. Hold down the until the on/off light on the system indicator panel turns on (green)—about one second.
Keeping Your Files Safe User-level passwords computer continues with its normal startup procedure. If you enter an incorrect password, the computer beeps. After three incorrect attempts, the system turns off automatically. If you’ve forgotten your password and you have a password service diskette: Connect your diskette drive.
Supervisor-level passwords A supervisor-level password protects system settings by restricting who can make changes in Toshiba Utilities and System Setup. This is useful if more than one person is using the computer. Setting a supervisor-level password...
Keeping Your Files Safe Hard disk drive passwords - Windows 2000 If the Toshiba Console is not available, follow the steps below: Click on Start, then Run. Click the Browse button. Click Program Files, Toshiba, and then the Windows Utilities folder.
73, depending upon the type of diskette drive you have. Click Start, then click Run. In the Run box, type: c:\toshiba\hddpwd32 The Hard Disk Drive Password program HDDPWD32 displays a warning screen. To set a hard disk drive master password, type...
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Keeping Your Files Safe Hard disk drive passwords - Windows 2000 To quit without setting a password, type HDDPWD32 displays another warning and asks you to confirm that you want to set a hard disk drive master password. To set a hard disk drive master password, type To exit without setting a password, type If you choose password.
“Inserting a module into the Slim SelectBay®” on page 73, depending upon the type of diskette drive you have. Click Start, then click Run. In the Run box, type: c:\toshiba\hddpwd32 HDDPWD32 displays a warning screen. To delete the hard disk drive master password, type press Enter...
Slim SelectBay®” on page diskette drive you have. Click Start, then click Run. In the Run box, type: c:\toshiba\hddpwd32 The Hard Disk Drive Password program, HDDPWD32, displays a warning screen. To set a hard disk drive user password, type To quit without setting a password, type HDDPWD32 displays another warning and asks you whether you want to set a hard disk drive user password.
YOU WILL NEVER BE ABLE TO ACCESS YOUR HARD DISK AGAIN. Toshiba will not be held responsible for any loss of data, any loss of use or access to your hard disk drive, or for any other losses to you or any other person or organization that results from the loss of access to your hard disk drive.
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Keeping Your Files Safe Hard disk drive passwords - Windows 2000 If you are creating a password diskette, insert a blank formatted write-enabled diskette in the diskette drive and press any key to continue. HDDPWD32 saves the password on the diskette as a text file. If you forget your password, you can open the text file on another computer and find out what the password is.
73, depending upon the type of diskette drive you have. Click Start, then click Run. In the Run box, type: c:\toshiba\hddpwd32 The Hard Disk Drive Password program, HDDPWD32, displays a warning screen. To delete the hard disk drive user password, type...
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Keeping Your Files Safe Hard disk drive passwords - Windows 2000 Shut down and restart the computer for your changes to take effect.
For further assistance and solutions, use Toshiba’s support tool, VirtualTech possible problems. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Occasionally, as you work with your computer, you may encounter one or more of the following problems.
Troubleshooting Guide Problems when you turn on the computer If your computer or one of the devices connected to it isn’t working properly, try this procedure first: Turn off the computer and any peripheral devices connected to it. This includes a local printer and any other external devices.
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The message “Bad XXXX XXXX” appears after the Toshiba logo is displayed. Press to enter the setup screen. Then press the computer settings are at their default values. The message “Warning: XXXX” appears after the Toshiba logo is displayed. Press several times. Enter Troubleshooting Guide “Changing batteries”...
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Follow these steps: CAUTION: Before using the Toshiba Companion Diskette, make sure that your computer has the same operating system as that which is stored on the Toshiba Companion Diskette or additional problems may result. Connect the external diskette drive. See external diskette drive”...
If the problem persists, try restarting the computer with the Toshiba Companion Diskette or another reliable system diskette in the diskette drive. Resolving a hardware conflict Using the Windows 2000 troubleshooting feature...
Troubleshooting Guide Resolving a hardware conflict If there is still a problem, Windows 2000 should display a message that explains what the conflict is. For further assistance, contact your system administrator. A plan of action The smooth operation of the system depends on the interaction of all devices, programs and features.
Troubleshooting Guide Resolving a hardware conflict to bypass the microprocessor and access memory directly. If two or more devices use the same DMA, the data required by one device overwrites the data required by the other, causing a hardware conflict. Plug and Play With Plug and Play and Windows 2000, avoiding hardware conflicts is easy.
Troubleshooting Guide Resolving a hardware conflict However, if you install an older (legacy) device that Windows cannot detect, Windows may have difficulty assigning system resources to it. As a result, a hardware conflict can occur. To find out what resources Windows has assigned to the legacy device, refer to the section “Checking device properties.”...
The Resources tab, which lists the resources assigned to the device. If you have a device conflict, it is shown in the Conflicting device list. The Drivers tab, which displays the drivers being used by the device. For further information about Device Manager, refer to Windows 2000 online help.
Troubleshooting Guide Resolving a hardware conflict If the error recurs, remove the memory card entirely and check for the error again. NOTE: This procedure can only be followed if there is more than one memory card in the computer. If there is only one memory card, removing will prevent the computer from booting up.
contacts are clean. If they are dirty, clean the contacts with a soft, dry cloth and replace the battery. The battery may be too hot or too cold to charge properly. Its temperature needs to be in the range 5 degrees to 35 degrees Celsius.
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Troubleshooting Guide Resolving a hardware conflict The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control mode light is on, press off the cursor control mode light or turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard.
AccuPoint II problems Some of the keyboard problems already listed may affect the AccuPoint II. In addition: Your finger slides off the AccuPoint II easily. If the AccuPoint II cap is oily, remove the cap and clean it with a cotton swab dipped in rubbing alcohol.
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Troubleshooting Guide Resolving a hardware conflict You may have activated the instant password feature by pressing simultaneously. If you have registered a user-level password, press the return to work. If you are using the built-in screen, try changing the display priority to make sure it is not set for an external monitor.
capable of displaying resolutions up to 800 x 600, you’ll need to change the resolution of the internal display to 800 x 600. You are using an external display device and part of the desktop isn’t visible. If the desktop area is set to a resolution greater than 640 x 480, the external device goes into “virtual”...
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Troubleshooting Guide Resolving a hardware conflict Click Check Now. Windows opens the Check Disk window. Your hard disk seems very slow. If you have been using your computer for some time, your files may have become fragmented. Run Disk Defragmenter in Windows 2000: Click Start, then point to Programs.
The computer displays the message. If you’re starting the computer from the hard disk, make sure there’s no diskette in the diskette drive. If you’re starting the computer from a diskette, the diskette in the drive doesn’t have the files necessary to start the computer. Replace it with a bootable diskette.
Troubleshooting Guide Resolving a hardware conflict Check the serial port settings to make sure the hardware and software are referring to the same COM port. Check the communications parameters (baud rate, parity, data bits, and stop bits) specified in the communications program. The modem is on, configured properly, and still won’t transmit or receive data.
button. This button is in the small hole next to the CD-ROM or DVD-ROM eject button on the face of the CD-ROM/DVD-ROM tray. Some discs run correctly but others do not. Check the type of disc you are using. The DVD-ROM and DVD- ROM/CD-RW drive supports the Digital Versatile Disc (DVD) formats DVD-ROM, DVD-R (read-only), and DVD-RW (read- only) plus CD-ROM, CD-R (read-only), and CD-RW (read-only).
Troubleshooting Guide Resolving a hardware conflict The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
Some card manufacturers use special software called enablers to support their cards. Enablers result in nonstandard configurations that can cause problems when installing another PC Card. If Windows doesn’t have built-in drivers for your PC Card and the card didn’t come with a Windows driver, it may not work under Windows.
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Troubleshooting Guide Resolving a hardware conflict Click the Hardware tab. Click the Device Manager button. Double-click PC Card (PCMCIA). Double-click the device listed as your PC Card. Windows displays your PC Card’s Properties dialog box. This dialog box contains information about your PC Card configuration and status.
103, but the system still reports the controller with a yellow exclamation point ( The PCMCIA.INI file may not be installed on your computer. Install it, referring to the Toshiba Configuration Builder CD Instructions for the installation procedure. A PC Card error occurs.
Troubleshooting Guide Internet Problems If your printer is ECP- or IEEE 1284-compliant, make sure you have an IEEE 1284 printer cable. Run the printer’s self test to check for any problem with the printer itself. Make sure you installed the proper printer drivers. You may have connected the printer while the computer was turned on.
DVD operating problems–Windows 2000 My browser can’t find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down to temporary repair. Try again later. DVD operating problems–Windows 2000 If you experience a problem playing DVDs, you may be able to fix the problem yourself.
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ROM drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Disable the Shut off Monitor feature in the Toshiba Power Saver Properties using the following steps: Click Start, point to Settings, then click Control Panel.
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DVD operating problems–Windows 2000 The Display Properties dialog box appears. Click the Settings tab. Next to the words Screen Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480. Click OK. DVD titles, games, or applications appear distorted. Having Stretch enabled when your video resolution is set to 640 x 480 or 800 x 600 can cause distortion.
Troubleshooting Guide WinDVD problems WinDVD problems WinDVD has been configured to provide optimum performance and quality based upon your system’s available resources. Changes made to the system or its configuration may impact the playback performance of the WinDVD player. General issues WinDVD controls are disabled.
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to ensure that you have the appropriate drivers for both your hardware (for example, the graphics card) and software (drivers must support the operating system and DVD with WinDVD). Slow playback performance. DVD playback is a resource intensive application. Other applications and/or changes to your system hardware, software or configuration can impact playback performance.
Troubleshooting Guide WinDVD problems Content issues Movies exhibit poor performance of “Director's Commentary” or other similar optional content versions. Some movies may exhibit poor performance of these features. In particular, the video portion of the movie may become jerky or show pauses.
Developing good computing habits This section suggests some good habits to develop so you are prepared if things go wrong. Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you shouldn’t rely solely on this feature.
Troubleshooting Guide Use VirtualTech Read the manuals. It’s very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
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To load an update, click yes. Run a detailed system report that harvests and compiles your system’s hardware and software information. This report is also accessible to Toshiba’s InTouch Center technicians to reference when you place a call or send a question electronically.
Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you. Start with accessing Toshiba on the Internet using any Internet browser by typing: www.pcsupport.toshiba.com...
Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support, call the Toshiba InTouch Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Troubleshooting Guide...
Troubleshooting Guide Other Toshiba Internet Web sites Other Toshiba Internet Web sites www.toshiba.com www.computers.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm Worldwide Toshiba corporate site Marketing and product information in the USA Canada Europe Japan...
Carrera 129, Nro. 2957 Parque Industrial de Occidente Bodega 30 - Zona Fontibón Santa Fe de Bogotá, Colombia Troubleshooting Guide Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia Belgium Toshiba Information Systems Benelux (Belgium) B.V.
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Troubleshooting Guide Toshiba’s worldwide offices Denmark Scribona Danmark A/S Naverland 27 DK2600 Glostrup Denmark France Toshiba Systèmes (France) S.A. 7, Rue Ampère 92804 Puteaux Cédex France Greece Ideal Electronics S.A. 109 Syngrou Avenue 176 71 Kalithea Athens Greece Ireland Same as United Kingdom...
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Kalbakken 0901 OSLO 9 Norway Poland TECHMEX S.A. ul. Partyzantów 71, 43-316 Bielsko-Biala 01-059 Warszawa Poland Singapore Toshiba Singapore Pte. Ltd. 438B Alexandra Rd. # 06-01 Alexandra Technopark Singapore, 119968 Slovenia Inea d.o.o. Ljubljanska 80 61230 Domzale Slovenia Sweden Scribona PC AB Sundbybergsväegen 1...
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Switzerland United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park...
NOTE: If you upgrade your computer’s operating system to ® Windows utilities and drivers - known as operating system components - from Toshiba’s web site at: pcsuppport.toshiba.com ® 98SE ® 2000. For functions and procedures ®...
Set up steps Once you turn on the computer, follow the instructions provided by the Setup Wizard on the screen. Read and accept the Microsoft Windows License Agreement. After reading the agreement, click the button labeled I accept the agreement, then click Next to continue.
Setting up your printer Set up a printer using the Windows Printer Wizard: Click the Start button, then point to Settings, and click Printers. The Printers display panel opens. Printers panel Double-click Add Printer. ® 98 Second Edition Add...
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The Add Printer Wizard starts. Add Printer Wizard Click Next. The Add Printer Wizard asks you to select your printer. TECHNICAL NOTE: If your printer is Plug and Play, Windows You can ignore the remainder of this section. If the printer you are setting up: Is not connected to a network, select Local printer.
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Select the port settings according to the instructions in your printer’s documentation and the port to which your printer is connected, then click Next. The Add Printer Wizard prompts you to enter a “friendly” printer name. Enter a name for your printer, then click Next. HINT: If you are using more than one printer, make sure the printer name is descriptive enough for you to identify each one.
Turning off the computer The Shut down command is the usual way to turn off your computer. Click Start, then click Shut Down. The Shut Down Windows dialog box displays. Shut down the computer Select Shut down, then click OK. The computer turns off.
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The preset modes cannot be deleted. For more information on power modes and options, see the ® Windows 98SE information in the Managing Your Computer’s Power Usage Through Toshiba’s Hardware Setup and Power Saver Utilities guide that came with your computer.
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Windows® 98 Troubleshooting Supervisor-level passwords A supervisor-level password protects system settings by restricting who can make changes in Toshiba Utilities. This is useful if more than one person is using the computer. To set the supervisor-level password: Click on Start, then Run.
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® Windows 98 Second Edition operating system or closing other programs. To close a program that has stopped responding: Press t, and The Windows the Close Program dialog box. This box lists all the programs and processes currently in operation. If a program has stopped responding, the words “not responding”...
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Windows® 98 Troubleshooting To record the details: Click the Details button and select the text displayed. The Details button displays information that the software manufacturer needs to help you solve your problem. Press Ctrl clipboard. Open Notepad (click Start, point to Programs, then point to Accessories and click Notepad).
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Press The computer displays a setup screen. Using the arrow keys, highlight Battery Save Mode, then choose User Settings from the drop-down list. HINT: This is the only way you can access the CPU Sleep mode function. Set CPU Sleep mode to Disabled. Press d, then enter Restart your computer.
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Windows® 98 Troubleshooting The computer is not accessing the hard disk drive. Your computer normally loads the Windows operating system from the hard disk. If you have a hard disk problem, you will not be able to start the computer. Insert a system diskette into the diskette drive and press power.
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® The Windows 98 Second Edition operating system is not working Once you are familiar with the desktop and used to the way the ® Windows 98 Second Edition operating system responds to your work routine, you can easily detect if the operating system is not working correctly.
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Windows® 98 Troubleshooting Safe mode Step-by-step confirmation Command prompt only Safe mode command prompt only TECHNICAL NOTE: If your computer is connected to a network, the Start up menu may display different versions of Safe mode. Normal Selecting Normal starts the operating system under normal conditions.
Safe mode Selecting Safe mode bypasses basic startup files and starts the operating system, enabling only the mouse, keyboard, and standard VGA display drivers. Running Safe mode allows you to undo any changes you made to the system configuration that may have caused the Windows Second Edition operating system or a device to fail.
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Windows® 98 Troubleshooting the computer. Although your computer does not need the Config.Sys and Autoexec.Bat files to start, it does process these files to support backward compatibility with some programs and device drivers. The same holds true for the System.ini and Win.ini files.
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® The Windows 98 Second Edition operating system fails to start even in Safe mode You want to run MS-DOS changes to your startup files You want to avoid loading Himem.sys (extended memory manager) or Ifshlp.sys (file system manager) ® The Windows 98 Second Edition operating system can help you...
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Windows® 98 Troubleshooting Resolving a hardware conflict This section contains information where Windows Edition differs from Windows not find a solution to your hardware problem in this section, refer “Troubleshooting Guide” on page If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows Second Edition Help to troubleshoot the problem first.
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Resolving hardware conflicts on your own Computer components need resources to accomplish a task. A device, such as a CD-ROM drive or a modem, needs a channel to the computer’s Central Processing Unit (CPU). It also needs a direct channel to the computer’s memory to store information is it works.
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Windows® 98 Troubleshooting Click the Device Manager tab. To view the device(s) installed, double-click the device type. To view the properties, double-click the device. The Device Properties dialog box appears, which provides various tabs from which to choose. Some common ones are: The General tab, which provides basic information about the device.
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DVD-ROM drive problems This section describes DVD-ROM drive problems where the problem-solving steps differ from Windows operating system. Playback performance is poor. The use of DMA dramatically increases the DVD playback performance of your system. To make sure DMA is turned on and check its settings: Open the Start menu, point to Settings, then click Control Panel.
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Windows® 98 Troubleshooting not support video overlays if these parameters are not optimal.) Try lowering these settings to improve performance. Movies exhibit poor performance of “Director’s Commentary” or other similar optional content versions. Some movies may exhibit poor performance of these features. In particular, the video portion of the movie may become jerky or show pauses.
Appendix B Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on or above the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
Hot Keys Instant password security Instant password security This hot key blanks the display. For more information about the instant password, see “Using the instant (user-level) password” on page Without a password key combination turns off the display and activates the Fn + F1 instant security.
Presentation Super Long Life The power usage mode in Windows 2000 under AC power is Full Power only. The properties of each mode are set in the Toshiba Power Saver utility. For more information, see page Power usage mode 175.
Hot Keys Standby mode Standby mode This hot key places the computer into Standby mode. A message box is displayed to confirm the computer is going into Standby mode. This message box can be set to not display in the future. For more information on Standby mode, see Standby command”...
Display modes This hot key cycles through the power-on display options. The display modes are: Built-in display panel only Built-in display panel and external monitor simultaneously External monitor only Built in display panel and TV (or other external video device) simultaneously TV (or other external video device) only.
Wireless device enable/disable This hot key enables and disables the optional wireless devices installed in your computer. The wireless modes are: All disabled—This disables both the Bluetooth and Wi-Fi modules. Wi-Fi enabled—This enables just the Wi-Fi module. Bluetooth enabled—This enables just the Bluetooth module (See All enabled—This enables both Bluetooth and Wi-Fi for simultaneous use of both wireless technologies.
Appendix C Power Cable Connectors The computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved United Kingdom...
Appendix D Video Modes This appendix lists the video modes supported by the display adapter, and identifies the characteristics of each mode. The tables have these columns: Mode is the mode number in hexadecimal; it is generally used by programmers to specify video modes in programs. Type identifies the display adapter that first supported the mode, and specifies whether the mode is text or graphics.
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Scan Freq hor/vert is the horizontal and vertical scanning frequency in Hertz. This is for external monitors only. This table lists the video modes for the Tecra 9000 Series computer: Mode...
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Mode (hex) Type Resolution SVGA 1280x1024 Grph pels SVGA 1600x1200 Grph pels SVGA 640x480 pels 8x16 Grph SVGA 640x480 pels 8x16 Grph SVGA 800x600 pels 8x16 Grph SVGA 800x600 pels 8x16 Grph SVGA 1024x768 Grph pels SVGA 1024x768 Grph pels SVGA 1280x1024 Grph...
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NOTE: Virtual color applies to the 1400 x 1050 size monitor only when it is set to 1600 x 1200 resolution; otherwise virtual color applies to the 1024 x 768 size monitor for the resolutions indicated in the above table.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. alternating current BIOS basic input/output system bits per second compact disc CD-ROM compact disc read-only memory CMOS complementary metal-oxide semiconductor COM1...
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Glossary DIMM DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML LPT1 MIDI PCMCIA dual inline memory module disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission fast infrared...
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SCSI SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
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Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. basic input/output system (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
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cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (compact disc read-only memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
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Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—A symbol that indicates the current position on the screen. The shape of the cursor varies, depending on the program you’re using and what you’re doing.
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diskette—A thin, flexible disk in a protective jacket that stores magnetically encoded data. Diskettes can be removed from the computer and come in two sizes: 5.25-inch and 3.5-inch. Your computer uses 3.5-inch diskettes. See also double-density diskette, high-density diskette. document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved.
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Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT)—The section of a disk that keeps track of the location of files stored on the disk.
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Compare software. Hibernation—A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
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Glossary LAN (local area network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. liquid crystal display (LCD)—A type of display that uses a liquid substance between two transparent electrode panels.
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multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. network—A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.
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Glossary Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a PC to configure itself automatically to work with the device.
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ROM (read-only memory)—Non-volatile memory that can be read but not written to. By non-volatile, we mean that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up.
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Glossary upload—To send a file to another computer through a modem or network. See also download. —See universal serial bus (USB). utility—A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management.
Index Numerics 101-key keyboard 89 AC adapter 48 DC IN socket 31 plugging in 31 AC power light 38 accessories carrying cases 107 devices 72 docking solutions 66 memory 67 AccuPoint II pointing device 36 replacing the cap 211 troubleshooting 211 Add Printer Wizard print a test page 127 set default printer 126...
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Index troubleshooting 208 unlocking 118 caps lock key 40 light 40 CD Player control panel 131 screen 131 CD-ROM drive 130 opening 100 playing audio CDs 130 troubleshooting 216 communications cable-free 30 network connection 135 troubleshooting 215 compact discs handling 101 inserting 99 removing 101 composite video port...
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general problems 223 playing DVDs 143 DVD-ROM drive 34 troubleshooting 216 Energy Star 113 expansion port 38 expansion capability 66 external diskette drive 64 display devices 32 keyboard 61 microphone 30 monitor 32 mouse 62 video device 34 file, backing up 85 Fn-esse assigning a key to a program or document 167...
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Index Interrupt ReQuest (IRQ) channel 204 jack headphone 30 microphone 30 keyboard 85-key 36 caps lock key 89 character keys 88 external 61 full size 36 function keys 90 hot keys 266 indicator panel 36 overlays 91 troubleshooting 209 Windows special keys 91 latch, display 31 LCD display 36 lighting 45...
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clearing 186 creating 182 forgetting 183 hard disk drive 182 instant 188 power-on 181 service diskette 183 supervisor-level 182 types 181 user-level 181 password security 261 PC Card checklist 219 CIS (Card Information Structure) common problems 219 configuring 78 enablers 219 hot swapping 103 I/O conflict 220 inserting 76...
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57 to composite video port 58 televsion connecting 34 Toshiba online services Toshiba Forum 232 Toshiba’s online resources 138 travel, conserving power 122 troubleshooting 199 AC power light not on 208 AccuPoint II 201 battery 209 CD-ROM drive 216...
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Disk Defragmenter 214 diskette drive 203 display 211 DVD playback performance 226 DVD player general problems 223 DVD-ROM drive 216 external display device 212 external keyboard 210 hard disk drive 202 hardware 203 keyboard 201 AccuPoint II problems 211 keypad overlay 210 memory card 207 modem 215 PC Cards 219...
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Index work environment 41 good computing habits 229 wrists, positioning 45...