Related Manuals for HP M27fq
Summary of Contents for HP M27fq
- Page 1 Maintenance and Service Guide M27fq model M31385 SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 5: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 6: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 7: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. -
Page 8: Front Components
Front components... -
Page 9: Rear Components
Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. - Page 10 Barcode label Spec label Bar code label...
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Page 11: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. - Page 12 REAR SUPPORT-M(PCR-85% ABS+5% PET/JACK BLACK REAR SUPPORT-R(PCR-85% ABS+5% PET/JACK BLACK MAC. SCREW-MI M3.0*4.0L, BLK-Ni MYLAR BLACK(185*45*0.325t) MAIN BD ASS'Y HP Encore III M27fq (LM270WQ4-HSAK1) SHIELDING (SECC 0.5T)(1DP2H)(ENCORE3) MYLAR BLACK(16.5*15*0.325t) (ENCORE 3-SHIELDING MIDDLE SCREW) REAR COVER(ABS 85% PCR +5% OBP/JACK BLACK (6009-0337))(ENCORE 3- M27FQ) ASS’Y...
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Page 13: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 14: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... -
Page 15: Rear Cover
Rear Cover Before removing the RC, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 14. Step 1 Quick release Base stand 1. Lay the display on soft desk and push the button of stand to unlock the stand, then pull out the stand form the monitor head. - Page 16 3. Strip two screws from the rear cover，then move rear cover follow the below way Remove the screws with Dismantle the rear cover first Screwdriver from the two marked position Remove the 8pin FFC from main board then remove rear cover Remove the DECO Strip four screws from the hinge 5.
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Page 17: Connector Repair
7. Strip twelve screws from the rear cover supporter and M/B. Connector repair This procedure includes HDMI, DisplayPort and audio connectors. The connectors are on the main board (board part number R017122810774). The connectors identifiers are as follows: Connector Location P300 HDMI P100, P200... -
Page 18: Dp P300
Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 10. DP P300 Repair the DisplayPort connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the P300 out of the through holes. -
Page 19: Hdmi Connector P100 P200
3) Lift the P300 connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. HDMI connector P100 P200 Repair the HDMI connector: 1) Use a soldering iron and a disordering pump to remove as much solder as possible from the pin. 2) Use a soldering iron or hot air gun to melt the solder on the pins. -
Page 20: Function Test
3) Lift the P100, P200 connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item... -
Page 21: Support And Troubleshooting
Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2: Solving common problems Problem Possible cause Solution Screen is blank or Power cord is disconnected. Connect the power cord. video is flashing. -
Page 22: Index
Index components power light location, 4 front, 4 precautions, 1 rear, 5 preparation for disassembly, 12 connector repair, 14 rear cover removal, 12 DP connector location, 5 rear components, 5 HDMI connector location, 5 removal features, 3 Mainboard, 13 firmware updates, 2 Rear Cover, 13 function button locations, 4 Function test, 17...