Control Panel..............23 Programme Table .............25 Drying Programme............28 Extra Options and Functions ...........29 SMART FUNCTIONS........32 Using LG ThinQ Application..........32 Smart Diagnosis ..............34 MAINTENANCE ..........35 Cleaning After Every Wash ..........35 Cleaning the Appliance Periodically & Performing an Emergency Water Evacuation .........36 TROUBLESHOOTING ........
global_main.book.book Page 3 Wednesday, February 12, 2020 10:59 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Wednesday, February 12, 2020 10:59 AM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Wednesday, February 12, 2020 10:59 AM SAFETY INSTRUCTIONS Technical Safety for Using the Dryer • Do not dry unwashed items in the appliance. • Items that have been soiled with substances such as cooking oil, vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance.
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global_main.book.book Page 6 Wednesday, February 12, 2020 10:59 AM SAFETY INSTRUCTIONS • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician. • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 9 Wednesday, February 12, 2020 10:59 AM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
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global_main.book.book Page 10 Wednesday, February 12, 2020 10:59 AM INSTALLATION Accessories *1:This feature is only available on some models. Cold Supply Hose*1 Spanner Caps for Covering Transit Bolt Holes*1 Anti–slip Sheets*1 Elbow Bracket for Securing Drain Hose*1 Tie Strap*1 Specifications Asterisk(s) means model variant and can be varied (0-9) or (A-Z).
global_main.book.book Page 11 Wednesday, February 12, 2020 10:59 AM INSTALLATION Installation Place WARNING Requirements • This appliance must only be used for domestic household purposes and should not be used in Before installing the appliance, check the following mobile applications. information to make sure that the appliance should be installed in a correct place.
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 13 Wednesday, February 12, 2020 10:59 AM INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise. Checking the Level When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
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Incorrect levelling may cause malfunction through stand or elevated surface unless it is noise and vibration. If this occurs, install the anti- manufactured by LG Electronics for use with this slip sheets under the levelling feet and adjust the model.
• Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Water Supply Hose Connecting the Hose to the...
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global_main.book.book Page 16 Wednesday, February 12, 2020 10:59 AM INSTALLATION Remove the guide plate if the tap is too Connecting One Touch Type Hose to Tap large to fit the adapter. Without Thread Unscrew the adapter ring plate and loose the 4 fixing screws.
global_main.book.book Page 17 Wednesday, February 12, 2020 10:59 AM INSTALLATION connector latch plate. Make sure the adapter the guide plate before inserting the tap into the locks into place. adaptor. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
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global_main.book.book Page 18 Wednesday, February 12, 2020 10:59 AM INSTALLATION • When installing the drain hose to a sink, secure it tightly with string.
global_main.book.book Page 19 Wednesday, February 12, 2020 10:59 AM OPERATION OPERATION Operation Overview • When the cycle is finished, a melody will sound. Immediately remove your clothing from the appliance to reduce wrinkling. Using the Appliance Check around the door seal when removing the load for small items that may be caught Before the first wash, select the Normal wash in the seal.
global_main.book.book Page 20 Wednesday, February 12, 2020 10:59 AM OPERATION Checking the Clothes before and washing temperature. Adjust the spin speed or spin intensity in accordance to the fabric type. Loading • Soil level (Heavy, Normal, Light): Separate clothes according to soil level. If possible, do not •...
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global_main.book.book Page 21 Wednesday, February 12, 2020 10:59 AM OPERATION Using the Dispenser • If you wish to use liquid detergent, follow the guidelines provided by the detergent manufacturer. To add detergent dosage to the automatic dispenser: • You can pour liquid detergent directly into the main detergent drawer if you are starting the Open the dispenser drawer.
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global_main.book.book Page 22 Wednesday, February 12, 2020 10:59 AM OPERATION Adding Water Softener maximum fill line can cause it to dispense too early, which may stain the clothes. A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 24 Wednesday, February 12, 2020 10:59 AM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected programme. • The current settings are shown in the display. •...
global_main.book.book Page 25 Wednesday, February 12, 2020 10:59 AM OPERATION Programme Table Washing Programme Normal 40 °C (Cold to 60 °C) Rating Description Washes the clothes by combining various drum motions. • Use for coloured fast garments (shirts, nightdresses, pajamas, etc.). •...
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global_main.book.book Page 26 Wednesday, February 12, 2020 10:59 AM OPERATION Silent Wash 40 °C (Cold to 60 °C) Max. Load 3 kg Description Washes laundry with less noise and vibration than other washing programmes. • Use for coloured fast garments (shirts, nightdresses, pajamas, etc.) and lightly soiled white cotton (underwear).
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global_main.book.book Page 27 Wednesday, February 12, 2020 10:59 AM OPERATION 27 Extra Options *1:This option is automatically inserted in the programme and cannot be deselected. Programme Steam Turbo Wash Normal Heavy Duty Baby Care Hygiene Allergy Care Sports Wear Cold Wash Speed Wash Silent Wash Color Care...
global_main.book.book Page 28 Wednesday, February 12, 2020 10:59 AM OPERATION Drying Programme Rubber and Plastics Do not dry any items made from or containing General Tips for Drying rubber or plastics, such as: • Aprons, bibs, chair covers Use the automatic programmes to dry most loads. •...
global_main.book.book Page 29 Wednesday, February 12, 2020 10:59 AM OPERATION Extra Options and Time Dry Use this function to change the drying time Functions according to the maximum load. Press the Time Dry button repeatedly to toggle You can use the extra options and functions to through the selections: customize the programmes.
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global_main.book.book Page 30 Wednesday, February 12, 2020 10:59 AM OPERATION Follow the next steps to customize a Turbo Wash Adding this option reduces the programme time washing programme: but the similar washing results will be provided. Prepare the clothes and load the drum. Follow the next steps to use a special option.
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global_main.book.book Page 31 Wednesday, February 12, 2020 10:59 AM OPERATION the drum is high. It is not possible to add clothes Locking the Control Panel at this time. Turn on the power. Time Delay Press and hold the Wash and Rinse buttons at You can set this function so that the appliance the same time for 3 seconds to activate this starts automatically and finishes after a specified...
Page 32 Wednesday, February 12, 2020 10:59 AM SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
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To check your network frequency, contact install the application. your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network Using the Appliance Remotely connection problems or any faults, malfunctions, or errors caused by network Remote Start connection.
• Launch the LG ThinQ application and select the opensource.lge.com. Smart Diagnosis feature in the menu. Follow In addition to the source code, all referred license...
global_main.book.book Page 35 Wednesday, February 12, 2020 10:59 AM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
global_main.book.book Page 36 Wednesday, February 12, 2020 10:59 AM MAINTENANCE Cleaning the Appliance WARNING Periodically & Performing • Leave the door open to dry inside of the an Emergency Water appliance only if the children are supervised at home. Evacuation Tub Clean Cleaning the Water Inlet Filter This is a special function to help clean the inside of...
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global_main.book.book Page 37 Wednesday, February 12, 2020 10:59 AM MAINTENANCE Cleaning the Drain Pump Filter CAUTION and Performing an Emergency • Be careful when draining, as the water may be Water Evacuation hot. The drain filter collects threads and small objects •...
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global_main.book.book Page 38 Wednesday, February 12, 2020 10:59 AM MAINTENANCE Wipe any moisture off the recess with a soft cloth or towel. Reassemble the components of the drawer to the proper compartments and insert the drawer.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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global_main.book.book Page 41 Wednesday, February 12, 2020 10:59 AM TROUBLESHOOTING Noises You Might Hear Symptoms Possible Cause & Solution Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum. noise • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service.
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global_main.book.book Page 42 Wednesday, February 12, 2020 10:59 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Bleach or softener is dispensed too soon. • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling. •...
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global_main.book.book Page 43 Wednesday, February 12, 2020 10:59 AM TROUBLESHOOTING Odour Symptoms Possible Cause & Solution Musty or mildewy Inside of drum is not cleaned properly. odour in appliance • Run the Tub Clean function regularly. The drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.