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Motorola COMFORT85CONNECT User Manual

Motorola COMFORT85CONNECT User Manual

5" wi-fi video baby and home monitor

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User's Guide
5" Wi-Fi ® Video Baby and Home Monitor
Models: COMFORT85CONNECT, COMFORT85CONNECT-2,
COMFORT85CONNECT-3, COMFORT85CONNECT-4
The features described in this User's Guide are subject to modifications without prior notice.

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Summary of Contents for Motorola COMFORT85CONNECT

  • Page 1 User’s Guide 5" Wi-Fi ® Video Baby and Home Monitor Models: COMFORT85CONNECT, COMFORT85CONNECT-2, COMFORT85CONNECT-3, COMFORT85CONNECT-4 The features described in this User’s Guide are subject to modifications without prior notice.
  • Page 2 Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.
  • Page 3 Overview of the Parent Unit Display (LCD screen) DOWN / VOLUME - - Battery status, Power, Sound Press to decrease speaker level, Pairing indicators volume in camera viewing mode. a) Lights up in blue when the When in a menu, press to scroll Parent Unit’s battery is being down.
  • Page 4 Parent Unit display icons Signal Strength Camera Power Mode - AC or Battery Camera Patrol Mode Camera Identification Number Speaker on / off Lullabies menu / mode Zoom menu / mode Night vision Alarm timer Parent unit battery status Brightness Level Speaker volume Video on timer Add camera...
  • Page 5 Overview of Your Baby Unit (Camera) Camera Lens Power Adapter Socket Microphone Power indicatior Mood Light Lights up in blue when the Baby Speaker Unit is switched on and linked to Light Sensor the Parent Unit. (Night Vision Mode) Temperature Sensor Pair button 10.
  • Page 6: Table Of Contents

    Table of contents Safety Instructions ................8 2. Getting Started ................11 Power Up the Baby Unit ..............11 2.2 Charge the Parent Unit ..............12 3. Using the Baby Monitor ............... 13 Setting Up ....................13 3.2 Power On or Off the Baby Unit ............13 3.3 Power On or Off the Parent Unit ...........
  • Page 7 5.3 User Account and Camera Setup on Android™ Devices ..22 5.3.1 Power ON and Connect the Camera ........22 5.3.2 Download Hubble for Motorola Monitors App ....22 5.3.3 Run Hubble for Motorola Monitors App on Android™ device ................22 5.3.4...
  • Page 8: Safety Instructions

    1. Safety Instructions WARNING: Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 1metre away). Do not remove this tag. Never use extension cords with AC Adapters. Only use the AC Adapters provided.
  • Page 9 BABY UNIT SET UP & USE: • Determine a location for the Baby Unit that will provide the best view of your baby in his/her crib. • Place the Baby Unit on a flat surface, such as a dresser, bureau, or shelf or mount the Unit to a wall securely using the keyhole slots in the underside of the stand.
  • Page 10 • Only use the chargers and power adapters provided. Do not use other chargers or power adapters as this may damage the device and battery pack. • Only insert a battery pack of the same type. • Do not touch the plug contacts with sharp or metal objects. •...
  • Page 11: Getting Started

    2. Getting Started Power Up the Baby Unit • Place the Baby unit near a suitable electrical outlet in the room where you’re going to be monitoring your baby most of the time. It should also be at least 3 feet away from your baby. •...
  • Page 12: Charge The Parent Unit

    Charge the Parent Unit The Parent Unit comes with a built-in Li-ion battery. • Plug the micro-USB plug of power adapter (DC5V/1000mA) into the Parent unit, connect the other end to a suitable electrical outlet. • Leave to charge for 16 hours. The first time you use the Parent unit, or if you haven’t used it for long time, it’ll take 16 hours to fully charge.
  • Page 13: Using The Baby Monitor

    3. Using the Baby Monitor Please read these instructions carefully, and be aware that this baby monitor is only intended as an aid. It is not a substitute for responsible adult supervision. Setting Up • Make sure that the Baby Unit and Parent Unit are both switched •...
  • Page 14: Night Vision Mode

    3.4 Night Vision Mode The Baby Unit has high-intensity infrared LEDs for picking up clear images in the dark. When the built-in light sensor on the side of the Baby Unit detects a low level of ambient light, the LEDs will automatically activate and the screen on the Parent Unit will display in black and white.
  • Page 15: Parent Unit Menu Options

    4. Parent Unit Menu Options Adjust Speaker Volume The Parent Unit has 8 volume levels + off. To adjust volume, press the + UP /- DOWN button when the Parent Unit is in camera viewing mode. 4.2 Set the Screen Brightness The Parent Unit has 8 brightness levels.
  • Page 16: Personal Audio Recordings Playback

    4.3.3 Personal Audio Recordings Playback The device allows to play your personal recording, before this it need to record your personal audio through Hubble for Motorola App. Press M button, Audio Playlist appears at the menu bar. 2. Scroll + Up /- Down to select then confirm with O/ button, your recording appears on the screen.
  • Page 17: Set Alarm

    4.5 Set Alarm You can use the Parent Unit to set an alarm as a reminder for you to take care of your baby. If an alarm time is selected, the Parent Unit will beep at the end of the selected 2, 4 or 6 hour period. To activate an alarm, proceed as follows: Press the M button and the menu bar will pop up.
  • Page 18: Set Temperature Format

    4.8 Set Temperature Format The temperature reading from the temperature sensor at the back of the Baby Unit will be displayed at the top of the Parent Unit LCD screen. You can switch temperature format between Centigrade and Fahrenheit as follows: Press the M button and the menu bar will pop up.
  • Page 19: View Camera

    4.10 View Camera If you have more than one camera paired with the Parent Unit, to select the transmission image from a specific camera, proceed as follows: Press the M button and the menu+ bar will pop up. 2. Press the < LEFT button or > RIGHT button until highlighted, the camera list appear on the screen.
  • Page 20: Wi-Fi® Internet Viewing

    5. Wi-Fi® Internet Viewing Minimum System Requirements Web Portal Windows® 7 Mac OS® 10.7 Chrome™ 24 Internet Explorer® 9 Safari® 6 Java™ 7 Firefox® 18.0 Adobe® Flash® Player 15.0 Android™ System Version 5.0 or above iPhone®/iPad® iOS Version 9.0 or above High Speed (Wi-Fi®) Internet At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed on this site:...
  • Page 21: Getting Started - Connecting Devices

    5.2 Getting Started - Connecting Devices How does it work? Wi-Fi® Wi-Fi Router Access your View your Camera from any Camera Camera locally compatible device remotely Hubble Service When a user tries to access the Camera, the Hubble server will authenticate the user’s identity before it grants access to the Camera.
  • Page 22: User Account And Camera Setup On Android™ Devices

    • Ensure that your Android™ device is connected to your Wi-Fi® router. • Run “Hubble for Motorola Monitors” App, enter your account information, read through the Terms of Service, then select “By signing up you agree to our Terms & Conditions” before you tap SIGNUP.
  • Page 23 Note: If you already have a Hubble App account, please select Already have an Account? to go to the next step.(Picture A2) 5.3.4 Add the Camera to your account • Tap on the screen of your device and select “I have and IP- Enable model”...
  • Page 24 • Select “Comfort85 Connect” for Camera Unit setup.(Pictures A5) • The following setup instructions will appear on the screen. (Picture A6) • Follow in-App instructions to power on the camera unit and wait for a couple of minutes for it to warm up. •...
  • Page 25 • The following setup instructions will appear on the screen. (Picture A8) • Tap OPEN SETTINGS to go to device settings and open Wi-Fi setting. Select camera ID (CameraHD-0335XXXXXX) from the list of network and tap Return on your device to resume setup.(Picture A9) •...
  • Page 26 • Tap Next to search Wi-Fi network, select your Wi-Fi Network to connect your device. (Picture A11) • Enter your password then tap Submit. (Picture A12) • It will take a few minutes for the Camera to connect to the Wi-Fi® network before showing the connection status, name your camera unit and tap Continue.
  • Page 27 NEXT.(Pictures A15, A16) • The camera have been successfully connected to Hubble for Motorola Monitors App, the LED indicator on the Camera Unit will light up in blue. Tap Camera Name on home page of App to view the video captured by the Camera Unit.(Picture A17)
  • Page 28: User Account And Camera Setup On Iphone®/Ipad

    • Ensure that your iPhone®/iPad® is connected to your Wi-Fi® Router. • Run the “Hubble for Motorola Monitors” App, enter your account information, read through the Terms of Service, and then select “By signing up you agree to our Terms & Conditions” before you tap SIGNUP.
  • Page 29 Note: If you already have a Hubble App account, please select Al ready have an Account to go to the next step (Picture i2). 5.4.4 Add the Camera to your account • Make sure Bluetooth was activated on your iPhone®/iPad®. •...
  • Page 30 • The following setup instructions will appear on the screen. (Picture i6) • Follow in-App instructions to power on the camera unit and wait for a couple of minutes for it to warm up. • Tap Continue when the Camera LED starts to blink. •...
  • Page 31 • The App will automatically search for your camera unit, it might take a minute. (Picture i8) • The camera is detected successfully and your camera ID (CameraHD-0335XXXXXX) will appear on the screen as shown. (Picture i9) • Tap Next to search Wi-Fi® network, it might take a minutes or so. (Picture i10) •...
  • Page 32 • It will take a few minutes for the Camera to connect to the Wi-Fi® network before showing the connection status, name your camera unit and tap Continue. (Pictures i12, i13) • Confirm the App features of Sound and Motion Detect notified for your camera by tapping NEXT.(Pictures i14, i15) Wi-Fi®...
  • Page 33 • The camera have been successfully connected to Hubble for Motorola Monitors App, the LED indicator on the Camera Unit will light up in blue, tap Camera Name on home page of App to view the video captured by the Camera Unit.(Picture i16) •...
  • Page 34: Camera Functions

    The Red LED will flash if the camera is not set up. (Note: To switch off the device, unplug the power supply.) • Run the Hubble for Motorola Monitors App on your smart device. 6.2 Overview of the Features on Hubble App Event History •...
  • Page 35 Lullabies Tap to access the Melody menu and select one of the 10 pre-set melodies you wish to play on your Camera Unit. Tap to access the Soothing sounds/ Audio books or Personal recordings. Talkback Tap to activate the function. Press the round button once to speak through the Camera Unit.
  • Page 36: Working With Pc/Notebook

    7. Working with PC/Notebook • Go to http://www.hubbleconnected.com/motorola/login/ • Enter your User Name and Password and then click Login if you have already created an account. • Click on the Camera list paired in your account via Android™ device or iPhone®/iPad® and the Camera view will appear on screen. You can easily stay connected with your favorite people, places and pets with live video streaming.
  • Page 37: Disposal Of The Device (Environment)

    9. Disposal of the Device (environment) At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this.
  • Page 38: Help

    11. Help Display • Try recharging the battery pack. • Reset the Units. Unplug both the Units’ electrical power, then plug them back in. • Is the Unit switched on? Press and hold the ON/OFF button 0 on the Parent Unit for 3 seconds to switch it ON.
  • Page 39 • Make sure there is at least 1 to 2m between the 2 Units to avoid audio feedback. • lf the Baby Unit is too far away, it may be out of range. Move the Baby Unit closer to the Parent Unit. •...
  • Page 40 Troubleshooting for Wi-Fi® Internet Viewing Category Problem Solution Description / Error Account I am unable to login Please check your user name even after registra- and password. tion. Account I receive an error Please ensure that you message saying: have registered with us. Tap “Email ID is not Create Account to create an registered”.
  • Page 41 Viewing When I am in “re- When you are accessing mote mode”, the your Camera via a network Camera video stops after 5 different from your home minutes. How do I network (over the internet) view for longer? your video times out after 5 minutes.
  • Page 42 General What is the The LED indicates the significance of the following status: camera LED? LED flashing Red: Your Camera is booting up. After a voice prompt the camera is booted up and ready for pairing. LED Cycling Blue/Red: Your camera is in pairing mode.
  • Page 43 Connec- Even though I Please check your wireless am accessing router settings. For example, tivity Issues my Camera from for Buffalo brand routers the same Wi-Fi® there is an option called network, I still find Wireless Isolation. Please my Camera is shown disable this option.
  • Page 44 – Open the Google Play Store Android™ and iOS on your Android™ device. devices? – Select Search – Type in “Hubble for Motorola Monitors” – The results will show the Hub-ble App – Select to install it iOS Device: – Open the App Store –...
  • Page 45 Features How many users can If you are accessing in access the Camera Local Mode, two users are at one time? supported, after two users all streaming will go through the remote server. This allows for unlimited user access to a single Camera at one time.
  • Page 46: General Information

    +491805 938 802 in Europe Email: motorola-mbp@tdm.de Consumer Products and Accessories Limited Warranty (“Warranty”) Thank you for purchasing this Motorola branded product manufactured under license by Binatone Electronics International LTD (“BINATONE”). What Does this Warranty Cover? Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product (“Product”) or certified accessory...
  • Page 47 WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE...
  • Page 48 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage.
  • Page 49 How to Obtain Warranty Service or Other Information? To obtain service or information, please call: +491805 938 802 in Europe Email: motorola-mbp@tdm.de You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a BINATONE Authorized Repair Center.
  • Page 50: Technical Specifications

    13. Technical Specifications Baby Unit Frequency 2400 MHz - 2483.5 MHz Image sensor Color CMOS 1M Pixels IR LED 8 pcs Operating Temperature 0 °C ~ +50 °C Arange Power Adapter Input 100-240V AC, 50/60Hz, 150mA; Output: 5V DC, 1000mA WARNING Use only with provided power supply.
  • Page 51 Parent Unit Frequency 2400 MHz - 2483.5 MHz Display 5" diagonal TFT LCD Display colors 16.7M color LCD Brightness control 8 steps Volume control 8 steps Operating Temperature 0 °C ~ +50 °C Arange Power Adapter Input: 100-240V, 50/60Hz 150mA; Output: 5V, 1000mA Battery Pack LENOVO BL253(Built in)
  • Page 52 Manufactured, distributed or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylised M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Apple logo and Safari are trademarks of Apple Inc., registered in the U.S.

This manual is also suitable for:

Comfort85connect-2Comfort85connect-3Comfort85connect-4

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