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Acer Ferrari 1000 Service Manual
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Acer Ferrari 1000 Service Manual

Acer Ferrari 1000 Service Manual

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Acer
Ferrari 1000
Service Guide
Service guide files and updates are
available on the ACER/CSD web. For
more information, please refer to http:/
/csd.acer.com.tw
PRINTED IN TAIWAN

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  • Page 1 Acer Ferrari 1000 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http:/ /csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates of notebook Ferrari 1000 service guide. Date Chapter Updates...
  • Page 3 © Copyright 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 “as is”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 5 Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 6 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Table of Contents Chapter One System Specification 1 Specification ......1 Platform ......1 System Memory .
  • Page 8 Using the Phone ..... . 24 Acer OrbiCam ......25 Front View .
  • Page 9 Advanced ......57 Security ......59 Boot .
  • Page 10 Chapter Five Jumper and Connector Location 100 Main Board ......100 Bottom Side ......100 Upper Side .

  • Page 11: Chapter One System Specification

    Display and Graphics 12.1” WXGA 200-nit Acer CrystalBrite • viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer GridVista 12.1” WXGA 200-nit high-brightness TFT LCD, 1200 x 800 pixel resolution, 16/10 viewing ratio, • supporting simultaneous multi-window viewing on dual displays via Acer GridVista ATI Radeon ®...

  • Page 12: Audio

    5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick • Memory Stick PRO (MS PRO), xD-Picture Card Communication Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support via Acer • OrbiCam and optional Acer Ferrari Bluetooth Acer OrbiCam 1.3 megapixel CMOS camera (LCD panel-mounted), featuring (for selected model):...

  • Page 13: Input Devices

    • swap from full charge in standby mode 65W AC adapter • Security Acer DASP (Disk Anti-Shock Protection) • Acer GraviSense and Acer Anti-Theft HDD protection technologies • Kensington lock slot • Chapter 1 keyboard ® keys, hotkey controls, embedded numeric keypad, ®...

  • Page 14: Software

    Software Acer Empowering Technology • Acer ePower Management • Acer ePresentation Management • Acer eDataSecurity Management (for selected model) • Acer eLock Management • Acer eRecovery Management • Acer eSettings Management • Acer ePerformance Management • Acer GridVista • Acer Launch Manager •...

  • Page 15: Block Diagram

    Block Diagram Chapter 1...

  • Page 16: Outlook Tour

    Outlook Tour Front View Item Built-in camera Display screen Power button Keyboard Palmrest Touchpad Click buttons (left and right) Status indicators Easy-launch buttons Microphone Description 1.3 megapixel web camera for video communication. Also called Liquid-Crystal Display (LCD), displays computer output. Turns the computer on and off.

  • Page 17: Closed Front View

    Icon Item Closed Front View Item Description "Launch keys" on page 10 Icon Item Icon Item Icon Item 5-in-1 card reader Icon Item Speakers Icon Item Line-in jack Microphone-in jack Icon Item Headphones/speaker/ line-out jack with S/ PDIF support Bluetooth communication button/indicator Wireless...

  • Page 18: Left View

    Left View Icon Item Kensington lock slot Ventilation slots Icon Item 6-pin IEEE 1394 port Icon Item Note: USB 2.0 ports Icon Item Icon Item Icon Item PC Card slot PC Card slot eject button Optical disk access indicator Slot-load optical drive eject button Slot-load optical drive Internal optical drive;...

  • Page 19: Rear View

    Memory compartment Hard disk bay Battery lock Chapter 1 Description Description Description Connects to Acer ezDock. Powers the computer. Connects to an AC adapter. Description Houses the computer’s battery pack. Releases the battery for removal. Houses the computer’s main memory.

  • Page 20: Mouse

    Mouse Upper View Item Left click button Item Description Scroll wheel Right click button Status indicator "Launch keys" on page 10 Bottom View Icon Item Icon Item Bluetooth button Power button Description Press the left button to perform selection and execution functions.

  • Page 21: External Optical Disk Drive

    External Optical Disk Drive Front View Item Eject button Connecting the Optical Drive Please connect the 1394 cable to the 1394 port. Press the drive eject button to eject the optical disk when the computer is on. Chapter 1 Description Ejects the optical disk when the computer is on.

  • Page 22: Indicators

    Item Description Indicators "Launch keys" on page 10 The computer has several easy-to-read status indicators. "Launch keys" on page 10 Item Description Item Description "Launch keys" on page 10 "Launch keys" on page 10 Icon Item Icon Item Caps Lock Icon Item Icon...

  • Page 23: Easy-Launch Buttons

    Easy-launch Buttons There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Internet programs, they can be redefined by users. To set the web browser, mail and programmable buttons, run the Acer Launch Manager.

  • Page 24: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics The following items will show you how to use the touchpad.

  • Page 25: Using The Keyboard

    Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Lock Key Caps Lock...

  • Page 26: Windows Keys

    Desired access Cursor-control keys on Hold <Shift> while using cursor- embedded keypad control keys. Main keyboard keys Hold <Fn> while typing letters on embedded keypad. Windows keys The keyboard has two keys that perform Windows-specific functions. Icon Windows key Press alone. This key has the same effect as clicking on the Windows Start button.

  • Page 27: Hotkeys

    Description Hot key help Displays help on hotkeys. page 20 page 20 page 20 Acer eSettings Launches the Acer eSettings in Acer Empowering page 20 Technology. page 20 page 20 page 20 Acer ePower Launches the Acer ePower Management in Acer...

  • Page 28: Special Keys

    Special keys You can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard. The Euro Symbol Open a text editor or word processor. Hold <Alt Gr> key then press the number <5> key on the upper-center side of the keyboard. Alt Gr>...

  • Page 29: Using The Bluetooth Optical Mouse

    From the drop-down menu, select Show mice, keyboards and joysticks, and then click on the Search Again button. The Acer mouse will be discovered. Click on the Acer mouse icon, and then click Next. The services that are available from the device will be listed. Select Bluetooth Mouse and click Finish.

  • Page 30: Acer Bluetooth Voip Phone

    Acer Bluetooth ® Layout Item Description "Launch keys" on page 10 Icon Item Icon Item PC Card (PCMCIA) interface connector Speaker Volume up/down button Power button Bluetooth connection/ pairing button Speakerphone button Enables/disables the speakerphone function. Microphone Flip Bluetooth connection/...

  • Page 31: Led Indicators

    LED Indicators Color Bluetooth Blue connection/ pairing indicator Charge/Power Amber indicator Charging the Phone You need to charge the phone before initial use. It takes approximately four hours for a full charge. To charge the phone: Turn the notebook on. Locate the PC Card (PCMCIA) slot.

  • Page 32: Using Acer Voice Connection Manager (Vcm)

    Follow screen instructions to proceed. Info Bar After restart, the Acer VCM displays an info bar that provides information on the current audio device and IM (Instant Messaging) service status. Press (X) to close this bar. Acer VCM Menu Right-click the Acer VCM icon menu to manage the VCM functions.

  • Page 33: Connecting The Phone To Your Notebook

    Click the Acer Bluetooth VoIP Phone from the list, then click Connect. Acer VCM automatically pairs the phone to the notebook, then changes the phone status to Default Use. Click Rescan if the Acer Bluetooth VoIP Phone does not appear on the list. After pairing, Acer Note: VCM automatically connects the phone to the notebook each time you turn the phone on.

  • Page 34: Using The Phone

    You can only receive/answer internet calls through the phone when it is linked to the notebook. Note: Every time you turn the phone on, Acer VCM automatically links it to the notebook. When linked, the Bluetooth connection/pairing indicator on the phone blinks slowly.

  • Page 35: Acer Orbicam

    The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so you transmit the best video conference quality over an instant messenger service.

  • Page 36: Launching The Acer Orbicam

    Launching the Acer OrbiCam To launch the Acer OrbiCam, double-click on the Acer OrbiCam icon on the screen, or Click Start > All Programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window will appear as below. Changing the Acer OrbiCam Settings...
  • Page 37 Options Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window size, preview settings, and the folder for captured photos or videos. Camera Settings Basic Settings Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu.

  • Page 38: Capturing Photos Or Videos

    Capturing Photos or Videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo or video clip.

  • Page 39: Using The Acer Orbicam As Webcam

    The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/ webcam feature. You can now broadcast from your location to an IM partner anywhere in the world.
  • Page 40 Using the Face Tracking Feature To use the face tracking feature: Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For multiple users, the face tracking feature automatically centers all the users’ face in the capture window, otherwise the utility centers the face of the user closest to the camera.
  • Page 41 Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window. 1. When using avatars, you may have to calibrate the face points to achieve better tracking. Note: Follow screen instructions in the VisageON window to continue. 2. You may use video effects when using the camera for IM chat/video sessions or call conferences.

  • Page 42: Acer Empowering Technology

    Acer Empowering Technology Acer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently used functions and manage the notebook. Displayed by default in the upper-right corner of the screen, it features the following handy utilities: Acer ePower Management extends battery power via versatile usage profiles.

  • Page 43: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth, CardBus, fireware (1394), wired LAN and optical device if supported.
  • Page 44 Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management. • Chapter 1...

  • Page 45: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system.

  • Page 46: Acer Edatasecurity Management (For Selected Models)

    Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook.
  • Page 47 Chapter 1...

  • Page 48: Acer Elock Management

    Interfaces: includes serial port, parallel port, infrared (IR), and Bluetooth. • To activate Acer eLock Management, a password must be set at first. Once set, you may apply locks to any of the three kinds of devices. Lock(s) will be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

  • Page 49: Acer Erecovery Management

    Recovery from CD or DVD • If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery Note: Management’s System backup to optical disk feature to burn a backup image to CD or DVD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock.

  • Page 50: Acer Esettings Management

    Windows settings, and to monitor the system health status. Acer eSettings Management also: Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for power users on Acer computer. • Chapter 1...

  • Page 51: Acer Eperformance Management

    Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: Disk optimization: removes unneeded items and files.

  • Page 52: Using The System Utilities

    To access this function, please go to Start > All Programs Start All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: Start All Programs Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

  • Page 53: Launch Manager

    Please ensure that the resolution setting of the second monitor is set to the manufacturer's Note: Note: recommended value. Note: Launch Manager "Easy-launch buttons" on page 24 Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start >...

  • Page 54: Norton Antivirus

    Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: Start Norton Antivirus: Double click on the Norton AntiVirus Icon on the desktop or click on the Start Start menu in the Windows task bar, highlight Programs, and select Norton Antivirus.

  • Page 55: Hardware Specification And Configuration

    Hardware Specification and Configuration Processor Item Type AMD Turion Feature • AMD 638-pin Lidless Micro PGA package • 64-bit integer registers, 48-bit virtual addresses, 40-bit physical addresses • Eight new 64-bit integer registers (16 total) • Eight new 64-bit SSE registers (16 total) Power •...
  • Page 56 South Bridge Item Chipset ATi SB460 Package 549-pin BGA package Feature • PCI2.3 interface (6 PCI Request/Grant pairs) • Bus master IDE controller (Ultra 100/66/33 support) • Serial ATA controller • USB1.1 & 2.0 host controllers • Compliant with AC’97 2.3 interface •...
  • Page 57 I/O data transfer rate (Mbytes/sec. max.): 150 / 150 / 150 Internal transfer rate (Mbytes/sec. max.): 57.6 / 57.6 / 57.6 ATA data transfer mode supported: SATA 1.0, SATA II, PIO modes 0-4, Multiword DMA modes 0-2, Ultra DMA modes Cache buffer: 8MB Bytes per sector: 512 / 512 / 512 Voltage tolerance: +5.0V +/- 5%...
  • Page 58 Optical Disk Drive Item Vendor and model name Buffer memory Interface Applicable disc format Loading mechanism Power requirement Input voltage BIOS ROM Item Type SST 39VF080 Package 40-pin TSOP Block Size 64KB per block Supply current Active current: 15mA (typical) Standby current: 4uA (typical) Remark The 32-pin PLCC package 1MB Flash ROM SST 39VF080 is used for BIOS,...
  • Page 59 Item Chip NSPC97551 Package LQFP 176-pin package Features • Host interface, based on Intel’s LPC interface specification Revision 1.0 • PC01 REV 0.3 and ACPI 1.0b compliant • 16-bit RISC core with 2MB address space, speed up to 20MHz • Share BIOS flash memory (internal and/or external) •...
  • Page 60 Audio Codec & Amplifier Item Chip Realtek ALC883D Azalia Codec and Amplifier Maxim MAX9710 Feature • HD audio • SNR > 85, high-performance DACs with 95dB SNR (A-weighting), ADCs with 85dB SNR (A-weighting) • Internal microphone • Two speakers, at least 1.5W/30cc for each •...
  • Page 61 Battery Item Vendor & model name Rating voltage (within one hour after quick charging) Typical capacity (in standard charging) Minimum capacity (in standard charging) Standard charging (constant voltage, constant current) Quick charging (constant voltage, constant current) Standard discharging (constant current) Surroundings temperature range for shipped battery Item...
  • Page 62 LCD 12.1” Item Vendor & Model AUO 12.1 WXGA name B121EW03-V3 GLARE Screen Diagonal 12.1” WXGA Active area 261.12 (W) x 163.2 Display 1280 x 3 (RGB) x resolution Display mode normally white Surface Glare, Hardness treatment 3H, Reflectance 4.3% Pixel RGB vertical arrangement...
  • Page 63 Item Features • 120 pins for signals and four pins for power • Power supplied from Acer ezDock • Max. six USB ports support • Two 1394 ports support, one cable-powered and the other bus- • One new card socket and one PCMCIA card socket support •...

  • Page 64: Bios Setup Utility

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 65: Information

    Information Parameter CPU Type This item will show the CPU information of the system. CPU Speed This item will show the CPU clock speed. IDE1 Model Name This item will show the Model name of HDD installed on Primary IDE master.

  • Page 66: Main

    Main Parameter System Time / System The hours are displayed with 24 hours format. The values set in these two Date fields take effect immediately. System Memory This field reports the memory size of system base memory. The size is fixed to 640KB.

  • Page 67: Advanced

    Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Parameter Serial Port Configure serial port A using options: [Disabled]: No configuration [Enabled]: User configuration [Auto]: BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS Infrared Port Configure serial port B using options:...
  • Page 68 Parameter Description Option Mode Set the mode for the parallel port Output only Bi-directional Chapter 2...

  • Page 69: Security

    Security The system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, and Hard Disk Password. All the passwords are stored in a non-volatile storage device (EEPROM). All the passwords obeys the following rules: Password Policy •...
  • Page 70 Symbol Character The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: • Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password •...

  • Page 71: Boot

    Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the CD- ROM/DVD drive in module bay and onboard LAN device.

  • Page 72: Exit

    Exit Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving Setup data to CMOS Changes Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2...

  • Page 73: Bios Password Removal Sop

    BIOS Password Removal SOP Please follow the steps below to remove the BIOS password. Step One Machine 1 Key in wrong Supervisor Password three times and System Disabled will show. Step Two Machine 2: Run BIOS_PW.EXE Key in bios_pw 14452 0 Then choose one string.
  • Page 74 Step Three Machine 1 Reboot system and key in qjjg9vy or 07yqmjd in the BIOS user password column. Chapter 2...

  • Page 75: Hdd Password Removal Sop

    HDD Password Removal SOP Please follow the steps below to remove the HDD password. Step One Machine 1 Key in wrong HDD password three times and HDD password error code will come out. Step Two Machine 2: Run HDD_PW.EXE Key in hdd_pw 15494 0 Select 2 (upper case ASCII Code).
  • Page 76 Step Three Machine 1 Reboot system and key in 0KJFN42 or UVEIQ96 in the HDD user password column. Chapter 2...

  • Page 77: Chapter Three Machine Disassembly And Replacement

    Machine Disassembly and Replacement General Information This chapter contains step-by-step procedures on how to disassemble the Ferrari 1000 for maintenance and troubleshooting. To disassemble the notebook, you need the tools below: Wrist ground strap and conductive mat for preventing electrostatic discharge •...

  • Page 78: Disassembly Procedure Flowchart

    Description SCREW M2*5-I(BZN)(NYLOK) SCREW M1.6*4.0-I (NI)(NYLOK) SCREW M2.0*3.0-I(BZN)(NYLOK) SCREW M2*2.5-I(NI)(NYLOK) SCREW M2.5*6-I(BNI)(NYLOK) SCREW M3*0.5+3.5I SCREW M2.5*4.0-I(NYLOK)EU I2.5*4T-BKAGH(4,0.8) SCREW M2.5*4-I(BNI) Acer Part No. 86.FR6V7.001 86.FR6V7.002 86.FR6V7.003 86.FR6V7.004 86.A08V7.004 86.A03V7.011 86.A03V7.009 86.FR6V7.005 86.T23V7.009 Chapter 3...

  • Page 79: Disassembly Procedure

    Disassembly Procedure Removing the Battery Pack Unlock the battery lock to the end as the arrow indicates. Slide the battery latch to the end and hold it. Then remove the battery pack. Removing the HDD Module Release the two screws fastening the HDD module cover. Detach the HDD module cover.

  • Page 80: Removing The Ram Module/Mini Pci Card

    Removing the RAM Module/Mini PCI Card Release the three screws holding the RAM and Mini PCI card cover. Then remove the cover. Press the RAM module locks at the same time as the arrows indicate. The RAM module will pop up then detach it.

  • Page 81: Removing The Keyboard

    Removing the Keyboard Release the left latch securing the keyboard plate. Release the right latch securing the keyboard plate. Carefully detach the keyboard plate and place the keyboard plate as shown. Release the keyboard FFC lock carefully because it is fragile. Then detach the keyboard plate. Chapter 3...

  • Page 82: Removing The Lcd Module From The Main Unit

    Removing the LCD Module from the Main Unit After removing the keyboard plate, please follow the steps below to remove the LCD module. Slightly pull out the main and the auxiliary antennae and the gray cable. Disconnect the microphone cable. Release the four screws holding the LCD module.

  • Page 83: Disassembling The Main Unit

    Disassembling the Main Unit Separating the Upper Case and the Lower Case Carefully release the button board FFC lock then disconnect the button board FFC. Slightly release the click button board FFC lock then disconnect the click button board FFC. Release the power button board lock then disconnect the power button board FFC.

  • Page 84: Removing The Bluetooth Module

    Removing the Bluetooth Module Disconnect the Bluetooth module cable. Release the screw holding the Bluetooth module then detach the Bluetooth module. Removing the Main Board Disconnect the speaker cable. Slightly pull the edge of the lower case as the arrow indicates because the DC board is stuck by the edge of the lower case.

  • Page 85: Removing The Modem Board

    Removing the Modem Board Release the screw holding the modem board. Detach the modem board from the main board and disconnect it. Chapter 3...

  • Page 86: Removing The Thermal Module

    Removing the Thermal Module Slightly disconnect the system fan cable. Release the four screws holding the thermal module then detach the thermal module. Disconnect the DC board cable. Removing the CPU Release the screw securing the CPU by turning the flat-headed screw driver counter clockwise. Then carefully detach the CPU from the socket.

  • Page 87: Disassembling The Lcd Module

    Disassembling the LCD Module Removing the LCD Bezel Detach the mylars covered on screws then release the six screws securing the LCD bezel. Carefully detach the LCD bezel from the LCD module as shown till the LCD bezel is total removed. Removing the Inverter Board Carefully disconnect the LVDS cable.
  • Page 88 Detaching the LCD Panel and the CCD Module Release the seven screws securing the LCD panel and the CCD module. Then remove the LCD panel and the CCD module together. Put the LCD panel and the CCD module on a flat and stable surface. Carefully disconnect the CCD module.

  • Page 89: Removing The Lcd Brackets

    Removing the LCD Brackets Release the four screws securing the left and the right LCD brackets. Then remove the left and the right LCD brackets. Chapter 3...

  • Page 90: Chapter Four Troubleshooting

    Troubleshooting Please use the following procedures as a guide for computer problems. The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype NOTE: cards, or modified options may occur errors or invalid responses. Obtain the detailed fail symptoms as many as possible.

  • Page 91: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. Make sure that the diskette does not have more than one label attached. Multiple labels may NOTE: cause damage to the drive or make the drive fail.

  • Page 92: Memory Check

    External keyboard • If any of these devices do not function, reconnect the cable and repeat the anterior procedures. Memory Check Follow the procedures below to correct the memory errors. Boot from the diagnostic diskette and start the diagnostic programs. Go to the diagnostic memory in the test items.

  • Page 93: Check The Battery Pack

    Check the Battery Pack Follow the procedures below to check the battery pack. From software, this helps to identify the problem is on recharging or discharging. Check the Power Management in Control Panel. Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 94 After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. Chapter 4...

  • Page 95: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU NOTE: replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
  • Page 96 Error Message Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error Real time clock error Previous boot incomplete - Default configuration used...
  • Page 97 Error Message Invalid System Configuration Data I/O device IRQ conflict Operating system not found No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 98: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Beep Code Post Code 1-1-1-3 1-1-2-1 1-1-2-3 1-1-3-1 1-1-3-2 1-1-3-3 1-1-4-1 1-1-4-3 1-2-1-1 1-2-1-2 1-2-1-3 1-2-2-1 1-2-2-3 1-2-3-1 1-2-3-3 Chapter 4 Description What to Check (Recommended) Verify Real Mode. • Check the processor. • Check the main board. Get CPU type.
  • Page 99 Beep Code Post Code 1-2-4-1 1-3-1-1 1-3-1-3 1-3-2-1 1-3-3-1 1-3-3-3 1-3-4-1 1-3-4-3 1-4-1-3 1-4-2-1 1-4-2-4 1-4-3-1 1-4-3-2 1-4-3-3 1-4-4-1 1-4-4-2 2-1-1-1 2-1-1-3 2-1-2-1 2-1-2-3 Description What to Check (Recommended) Reset Programmable • Treat as an expansion card problem. Interrupt Controller •...
  • Page 100 Beep Code Post Code 2-1-2-4 2-1-3-1 2-1-3-2 2-1-3-3 2-1-4-1 2-1-4-3 2-2-1-1 2-2-1-3 2-2-2-1 2-2-2-3 2-2-3-1 2-2-3-3 2-2-4-1 2-3-1-1 2-3-1-3 2-3-2-1 2-3-2-3 Chapter 4 Description What to Check (Recommended) Initialize manager for PCI • Treat as an expansion card problem. Options ROMs. •...
  • Page 101 Beep Code Post Code 2-3-3-1 2-3-3-2 2-3-3-3 2-3-4-1 2-3-4-3 2-4-1-1 2-4-1-3 2-4-2-1 2-4-2-3 2-4-4-1 2-4-4-3 3-1-1-1 3-1-1-3 3-1-2-1 3-1-2-3 3-1-3-1 3-1-3-3 3-1-4-1 Description What to Check (Recommended) Enable external and CPU • Check the secondary cache. caches. • Check the processor. •...
  • Page 102 Beep Code Post Code 3-2-1-1 3-2-1-2 3-2-1-3 3-2-2-1 3-2-2-3 3-2-3-1 3-2-3-3 3-2-4-1 3-2-4-3 3-3-1-1 3-3-1-3 3-3-3-1 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-3 3-4-2-1 3-4-2-3 3-4-3-1 3-4-4-1 3-4-4-3 3-4-4-4 Chapter 4 Description What to Check (Recommended) Initialize hard disk • Check the HDD. controller.
  • Page 103 Beep Code Post Code 4-1-1-1 4-2-1-1 4-2-1-3 4-2-2-1 4-2-2-3 4-2-3-1 4-2-3-3 4-2-4-1 4-2-4-3 4-3-1-3 4-3-1-4 4-3-2-1 4-3-2-2 4-3-2-3 4-3-2-4 4-3-3-1 4-3-3-2 4-3-3-3 4-3-3-4 4-3-4-1 4-3-4-2 4-3-4-3 Description What to Check (Recommended) Try to boot with INT 19. • Check the HDD. •...

  • Page 104: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom/Error LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 105 Symptom/Error Action in Sequence Battery can’t be charged. See Check the Battery Pack. Battery pack System board Chapter 4...
  • Page 106 PCMCIA-Related Symptoms Symptom/Error System cannot detect the PC Card (PCMCIA). PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom/Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound.
  • Page 107 Peripheral-Related Symptoms Symptom/Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly. Print problems Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom/Error Keyboard (one or more keys) does not work. Touchpad does not work.

  • Page 108: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 109: Undetermined Problems

    Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU. Power off the computer. Visually check the devices. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices •...

  • Page 110: Chapter Five Jumper And Connector Location

    Jumper and Connector Location Main Board Bottom Side Description Processor South bridge chipset Bluetooth switch Mic CONN. 5-in-1 card reader USB CONN. Chapter 5 Description North bridge chipset RTC battery Wireless switch SPDIF / Line-out CONN. Line-in CONN. RTC battery CONN. 1394 CONN.
  • Page 111 Description DC board CONN. DDR2 SODIMM Wireless LAN card CONN. USB CONN. CRT CONN. Modem card CONN. Description System battery pack CONN. DDR2 SODIMM USB CONN. RJ11 & RJ45 CONN. Docking CONN. Chapter 5...

  • Page 112: Upper Side

    pper Side Description Processor LVDS CONN. Microphone CONN. Keyboard FFC CONN. Speaker CONN. Chapter 5 Description PCMCIA CONN. Power board CONN. Button board CONN. Bluetooth module CONN. Touch pad FFC CONN.

  • Page 113: Chapter Six Fru (Field Replaceable Unit)

    NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed service guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service.

  • Page 114: Parts And Exploded Diagram

    ZH3 BATT PANA 3S1P 3CELL S/P ZH3 BATT SANYO 3S2P 6CELL S/P ZH3 BATT PANA 6CELL MODEM 56K (MDC)T60M845.02 EU BLUETOOTH MODULE (T60H928.01) FOXCONN WL BG Atheros XB62 S/P ACER PART NO. AP.06501.010 AP.06503.013 BT.00303.005 BT.00305.002 BT.00603.022 BT.00605.010 54.AA7V7.001 54.TAXV7.001 54.FR5V7.002 Chapter 6...
  • Page 115 ZL3E POWER CORD S/P- ZI5 POWER CORD S/P- ZL3E POWER CORD S/P- THAI ZE1 POWER CORD 3P SWISS S.P. EI2 POWER CORD 3P ITALY S.P. EI2 POWER CORD 3P CONTINENTAL S.P. ACER PART NO. 19.FR6V7.001 54.FR5V7.003 54.FR6V7.001 54.FR6V7.002 55.FR6V7.001 55.FR6V7.002 27.TAXV7.003 27.A03V7.003 27.A03V7.004 27.A03V7.006...
  • Page 116 FOR CCD S/P ZH3 KB COVER ASSY S/P ZH3 TOP CASE SUB ASSY S/P ZH3 BASE CASE ASSY S/ ZH3 RAM DOOR ASSY ZH3 SD DUMMY CARD ASSY S/P ACER PART NO. 50.FR6V7.001 50.FR6V7.002 50.FR6V7.003 50.FR6V7.003 42.FR6V7.001 60.FR6V7.001 60.FR6V7.002 42.FR6V7.002 42.FR6V7.003...
  • Page 117 TL50 1.6G S/P ZC3 AMD CPU Turion TL52 1.6G S/P ZC3 AMD CPU Turion TL56 1.8G S/P ZC3 AMD CPU Turion TL60 2.0G S/P ZH3 ODD PANA SUPER MULTI UJ-85J S/P ACER PART NO. 42.FR6V7.004 33.FR6V7.002 33.FR6V7.003 60.FR6V7.003 60.FR6V7.004 KC.TTL02.500 KC.TTL02.520 KC.TTL02.560 KC.TTL02.600...
  • Page 118 ZH3 HDD DOOR ASSY S/ ZH3 HDD BRACKET S/P ZH3 K/B (UI) S/P ZH3 K/B (TAIWAN) S/P ZH3 K/B (SPANISH) S/P ZH3 K/B (THAI) S/P ZH3 K/B (BRAZIL) S/P ZH3 K/B (KOREAN) S/P ACER PART NO. KH.10001.009 KH.10004.004 KH.12004.004 KH.12001.026 KH.12008.016 KH.16001.021 KH.16001.020 42.FR6V7.005...
  • Page 119 ZH3 K/B (RUSSIAN) S/P ZH3 K/B (CROATIA) S/P ZH3 K/B (CHINA) S/P ZH3 K/B (DUTCH) S/P ZH3 K/B (LA) S/P ZH3 K/B (USA) S/P ZH3 K/B (ICELAND) S/P ZH3 K/B (POLAND) S/P ACER PART NO. KB.FR607.007 KB.FR607.008 KB.FR607.009 KB.FR607.010 KB.FR607.011 KB.FR607.012 KB.FR607.014 KB.FR607.015...
  • Page 120 LTD121EXQQ S/P ZH3 LCD 12.1 WXGA QDI QD12TL02 S/P ZH3 CCD ASSY S/P ZH3 1GB DDRII667 NANYA S/P ZH3 1G DDRII533 INFINEON S/P ZH2A RAM(1G)DDR2 M470T2953CZ3-CD5 S/P ACER PART NO. 6M.FR6V7.001 6M.FR6V7.002 LK.12105.005 LK.12105.006 LK.1210F.012 LK.1210F.013 LK.12109.002 57.FR6V7.001 KN.1GB03.009 KN.1GB0B.005 KN.1GB03.006...
  • Page 121 ZH3 SPEAKER ASSY S/P ZH3 MICROPHONE CABLE S/P "BASE-FOOT-M-ZH3 (GAZH3011, REV3A)" ZH3 LCD-RUBBER-TOP- L-ZH3 S/P ZH3 LCD-RUBBER-TOP- R-ZH3 S/P ZH3 LCD-RUBBER-SIDE- ZH3 S/P ZH3 BASE-FOOT-HD- ZH3 S/P ACER PART NO. KN.51203.025 KN.5120B.018 KN.5120G.014 KN.51203.023 KN.5120G.013 KN.1GB02.029 MB.FR606.001 60.FR6V7.005 23.FR6V7.001 23.FR6V7.002 47.FR6V7.001 47.FR6V7.002 47.FR6V7.003...
  • Page 122 SCREW M2*5- I(BZN)(NYLOK) SCREW M1.6*4.0-I (NI)(NYLOK) SCREW M1.6*4.0-I (NI)(NYLOK) SCREW M2*2.5- I(NI)(NYLOK) "I2.5*4T-BKAGH(4,0.8)" SCREW M2.5*4-I(BNI) SCREW M2.5*6- I(BNI)(NYLOK) SCREW M3*0.5+3.5I SCREW M2.5*4.0- I(NYLOK)EU ACER PART NO. 47.FR6V7.006 47.FR6V7.007 47.FR6V7.008 47.FR6V7.009 47.FR6V7.010 86.FR6V7.001 86.FR6V7.002 86.FR6V7.003 86.FR6V7.004 86.FR6V7.005 86.T23V7.019 86.A08V7.004 86.A03V7.011 86.T23V7.009...

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