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Dell Alienware AW2523HF User Manual

Dell Alienware AW2523HF User Manual

25 gaming monitor

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Alienware 25 Gaming Monitor -
AW2523HF
User's Guide
Monitor Model: AW2523HF
Regulatory model: AW2523HFt

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Table of Contents
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Summary of Contents for Dell Alienware AW2523HF

  • Page 1 Alienware 25 Gaming Monitor - AW2523HF User’s Guide Monitor Model: AW2523HF Regulatory model: AW2523HFt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Safety instructions........5 About your monitor....... . . 6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information ..63 Contacting Dell ......63 EU Product Database for Energy Label and Product Information Sheet .
  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.
  • Page 6: About Your Monitor

    Your monitor ships with the components shown in the table below. If any Contacting Dell. component is missing, contact Dell. For more information, see NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries.
  • Page 7: Product Features

    Alienware sticker instead of an Alienware welcome card. Product features The Alienware AW2523HF Gaming monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 62.18 cm (24.50 in.) viewable area (measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 8: Identifying Parts And Controls

    • Security lock slot. • ≤ 0.3 W in Off Mode. • Premium Panel Exchange for peace of mind. • Optimize eye comfort with a flicker-free screen and ComfortView feature which minimizes blue light emission. • The Monitor adopts Flicker-Free technology, which clears the eye visible flicker, brings comfort viewing experience and preventing users suffer from eye strain and fatigue.
  • Page 9: Back View

    Back view Label Description VESA mounting holes (4) Wall mount monitor using VESA- (100 mm x 100 mm-behind compatible wall mount kit (100 mm x 100 attached VESA cover) mm). Regulatory label Lists the regulatory approvals. Stand release button Releases stand from the monitor. Headset hanger Hang the headset on hanger.
  • Page 10: Bottom View

    (4) Barcode, serial Refer to this label if you need to contact Dell for number, and technical support. The Service Tag is a unique Service Tag label alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 11: Monitor Specifications

    Monitor specifications Screen type Active matrix - TFT LCD Panel Type Fast IPS Aspect ratio 16:9 Viewable image dimensions Diagonal 62.18 cm (24.50 in.) Active Area Horizontal 543.17 mm (21.38 in.) Vertical 302.62 mm (11.91 in.) Area 164371.10 mm (254.64 in. Pixel pitch 0.2829 mm x 0.2802 mm Pixel per inch (PPI)
  • Page 12: Resolution Specifications

    0 mm to 110 mm stand Tilt -5° to 21° Swivel -20° to 20° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange (DDM) Compatibility and other key features Security Security lock slot (cable lock sold separately) Resolution specifications Signal HDMI...
  • Page 13: Preset Display Modes

    Preset display modes Display mode Horizontal Vertical Pixel Sync polarity frequency frequency clock (Horizontal/ (kHz) (Hz) (MHz) Vertical) VESA 720 x 400 31.47 28.322 VESA 640 x 480 31.47 25.175 VESA 640 x 480 37.50 31.50 VESA 800 x 600 37.88 VESA 800 x 600 46.88...
  • Page 14 Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5 A (maximum) Inrush current 120 V: 30 A (Max.)
  • Page 15: Physical Characteristics

    Physical characteristics Connector type • DisplayPort connector • HDMI connector x 2 • USB-B 3.2 Gen1 upstream connector • USB-A 3.2 Gen1 downstream connector x 4 • Headphone port • Line-out port Signal cable type • DisplayPort to DisplayPort 1.8 m cable •...
  • Page 16: Environmental Characteristics

    Environmental characteristics Compliant Standards • RoHS Compliant • BFR/PVC Reduce monitor (The circuit boards are made from BFR/PVC-free laminates) • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing)
  • Page 17: Pin Assignments

    Pin assignments DisplayPort Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor...
  • Page 18 HDMI port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 19 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (Port with battery icon) with BC 1.2 (Battery Charging 1.2 technology) compliance devices; up to 0.9 A on the other USB downstream ports.
  • Page 20: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor https:/ /www.dell.com/pixelguidelines.
  • Page 21: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
  • Page 22: Handling And Moving Your Display

    • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level monitor and keyboard positioned directly in front of the user wrists relaxed and at...
  • Page 23 • When lifting or moving the monitor, ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage. • When transporting the monitor, avoid any sudden shock or vibration to it. •...
  • Page 24: Maintenance Guidelines

    Follow the instructions in the list below when cleaning the monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell monitor screen.
  • Page 25: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand assembly is not pre-installed when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 26 4. Open the protective cover on the monitor to access the VESA slot on the monitor. NOTE: Before connecting the stand assembly to the display, ensure that the front flap is opened to allow space for the assembly. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place.
  • Page 27 6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. 7. Lift the protective cover from the monitor. Setting up the monitor...
  • Page 28: Using The Tilt, Swivel, And Vertical Extension

    Tilt the display backwards until the maximum to avoid the bottom edge of the display touching. 90° 90° NOTE: To toggle the display setting on your Dell computer between landscape and portrait when rotating the display, download and install the latest graphics driver. To download, go to https:/ /www.dell.com/support/drivers and search for the appropriate driver.
  • Page 29: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connect- ing Your Monitor for cable attachment) organize all cables as shown above. If a cable does not reach your computer when routing it through the monitor slot, then connect the cable directly to the computer instead.
  • Page 30: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow Safety Instructions. NOTE: Do not connect all the cables to the computer at the same time. NOTE: The images are for the purpose of illustration only. The appearance of the computer may vary.
  • Page 31: Securing Your Monitor Using Kensington Lock (Optional)

    Securing your monitor using Kensington lock (optional) Security lock The security lock slot is located at the bottom of the monitor. (See slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock.
  • Page 32: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 33: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2.
  • Page 34: Operating The Monitor

    Operating the monitor Power on the monitor Press the power button to turn on the monitor. Using the joystick control Use the joystick control at the bottom of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.
  • Page 35: Using The Front-Panel Controls

    • To navigate up and down on the OSD menu • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of the selected menu item. Using the front-panel controls Use the control buttons on the front of the monitor to access the OSD menu and shortcut keys.
  • Page 36: Using The On-Screen Display (Osd) Menu

    When you press any of these buttons (excluding the joystick button), the OSD status bar appears to let you know the current settings of some OSD functions. Alienware 25 Monitor Preset Modes Smart HDR Response Time Dark Stabilizer Standard Fast AW2523HF Using the On-Screen Display (OSD) Menu Accessing the menu system...
  • Page 37 Icon Menu and Description Submenus • Standard: Loads the monitor’s default color settings. This is the default preset mode. • FPS: Loads color settings ideal for First-Person Shooter (FPS) games. • MOBA/RTS: Loads color settings ideal for Multiplayer Online Battle Arena (MOBA) and Real- Time Strategy (RTS) games.
  • Page 38 Icon Menu and Description Submenus Game Enhance Adjusts Game Enhance Mode to Off, Timer, Frame Mode Rate or Display Alignment. • Off: Select Off to disable the functions under Game. • Timer: Enable or disable the timer at the upper left corner of the display.
  • Page 39 Icon Menu and Description Submenus Console Mode Adjusts Console Mode to On/Off, Color, Gamma. Activating the feature gives the best gaming experience when play console games. • On/Off: Select to disable the functions under Console Mode. • Color: RGB default 100, this mode can adjust RGB from 0 - 100.
  • Page 40 Icon Menu and Description Submenus Saturation This feature can adjust the color saturation of the video image. Use the joystick to adjust the saturation from 0 to 100. Move the joystick up to increase the colorful appearance of the video image. Move the joystick down to increase the monochrome appearance of the video image.
  • Page 41 Icon Menu and Description Submenus Input Source Selects between different video signals that may be connected to your monitor. Alienware 25 Monitor Game HDMI 1 Brightness/Contrast Input Source HDMI 2 Display Auto Select Audio Reset Input Source Menu Personalize Others Exit AW2523HF Select DP input when you are using the DP...
  • Page 42 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output using a DisplayPort or HDMI cable. •...
  • Page 43 Icon Menu and Description Submenus Audio Alienware 25 Monitor Game Volume Reset Audio Brightness/Contrast Input Source Display Audio Menu Personalize Others Exit AW2523HF Volume Allows you to set the volume level of headphone output. Use the joystick to adjust the volume level from 0 to 100.
  • Page 44 Icon Menu and Description Submenus Reset Menu Resets all settings under the main Menu to the factory defaults. Personalize Alienware 25 Monitor Game Shortcut Key 1 Preset Modes Shortcut Key 2 Dark Stabilizer Brightness/Contrast Input Source Shortcut Key 3 AlienVision Display Shortcut Key 4 Brightness/Contrast...
  • Page 45 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. Alienware 25 Monitor Game Display Info Select DDC/CI Brightness/Contrast Input Source LCD Conditioning Display Firmware M2T101 Audio Service Tag ABCDEFG Menu...
  • Page 46 Displays the firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the bottom of the cover.
  • Page 47: Alienvision

    AlienVision enables enhanced visual experience for gamers. Based on different gaming scenarios you can choose between: Night, Clear, Chroma, or Crosshair engine. Enable AlienVision using the OSD, Dell Display Manager, or using a shortcut key. Use the OSD menu and Shortcut key to launch AlienVision: 1.
  • Page 48 AlienVision Exit AW2523HF Use the Dell Display Manager and Shortcut key to launch AlienVision: 1. Press the joystick button to launch the OSD Main Menu. 2. Using the joystick, select Game > AlienVision. 3. Select On to enable the functions in AlienVision mode.
  • Page 49: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution, you can see the following message: Alienware 25 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 1920x1080, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Page 50 Alienware 25 Monitor No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/AW2523HF AW2523HF When you select OSD items of Factory Reset in Other feature, the following message will appear:...
  • Page 51: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...
  • Page 52: Open Auto Hdr In Windows 11

    Open Auto HDR in Windows 11 In Windows 11, set the Auto HDR mode for gaming to improve picture quality. 1. Use the joystick, select Display > Smart HDR > Game HDR. Alienware 25 Monitor Game Aspect Ratio Input Color Format Brightness/Contrast Input Source Sharpness...
  • Page 53 4. Select Auto HDR with On. 5. A message pops as below when you start a game. Settings Auto HDR is on Good news --- your game has been enhanced for a brighter and more detailed picture. You can turn o Auto HDR any time in Settings.
  • Page 54: Using Alienfx Application

    Dell Support website. Installing AWCC from the Dell Support website 1. Enter AW2523HF in the query field at www.dell.com/support/drivers, and download the latest version of Alienware Command Center Application. 2. Navigate to the folder in which you saved the setup files.
  • Page 55: Navigating The Alienfx Window

    Navigating the AlienFX window In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX. The following table describes the functions and features on the home screen: No. Functions Descriptions CREATE NEW Click and then enter a name in the text box to add a THEME...
  • Page 56 CROSSHAIR COLOR Differentiate the white color selection from MASK background color in Light mode. TOGGLE LIST Select group of and use the mapped ALIENVISION hotkey to toggle through the list. SWITCH SHORTCUT Assign shortcut key to cycle through the list. SAVE THEME Click to Save Theme, all adjustments...
  • Page 57: Troubleshooting

    Alienware 25 Monitor No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/AW2523HF AW2523HF 4. This box also appears during normal system operation if the video cable is disconnected or damaged.
  • Page 58: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and graphics card. Alienware 25 Monitor Game Game Display Info Select DDC/CI Brightness/Contrast...
  • Page 59: Common Problems

    • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https:/ /www.dell.com/pixelguidelines Stuck-on Pixels LCD screen has •...
  • Page 60 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. Self- •...
  • Page 61: Product Specific Problems

    Product specific problems Problem What you Possible solutions experience Screen image is Image is centered • Check the Aspect Ratio setting in the too small on screen, but Display menu OSD. does not fill entire • Reset the monitor to factory settings. viewing area Cannot adjust OSD does not...
  • Page 62: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What You Possible Solutions Symptoms Experience USB interface • Check that your display is turned ON. is not working peripherals are • Reconnect the upstream cable to your not working computer. • Reconnect the USB peripherals (downstream connector).
  • Page 63: Appendix

    3. Click Contact Us in the left of the country or region. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU Product Database for Energy Label and Product Information...

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