Related Manuals for Dell Alienware 13 R3
Summary of Contents for Dell Alienware 13 R3
- Page 1 Alienware 13 R3 Service Manual Regulatory Model: P81G Regulatory Type: P81G001 November 2022 Rev. A02...
- Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Page 3: Table Of Contents
Contents Chapter 1: Before working inside your computer...................8 Before you begin ................................. 8 Safety instructions.................................8 Recommended tools................................9 Screw list....................................9 Chapter 2: After working inside your computer................... 11 Chapter 3: Removing the base cover..................... 12 Procedure....................................12 Chapter 4: Replacing the base cover..................... 14 Procedure....................................14 Chapter 5: Removing the wireless card....................15 Prerequisites..................................15... - Page 4 Chapter 12: Replacing the rear-I/O cover....................22 Procedure................................... 22 Post-requisites..................................22 Chapter 13: Removing the computer base.................... 23 Prerequisites..................................23 Procedure................................... 23 Chapter 14: Replacing the computer base.................... 25 Procedure................................... 25 Post-requisites..................................25 Chapter 15: Removing the coin-cell battery..................26 Prerequisites..................................26 Procedure...................................
- Page 5 Prerequisites..................................35 Procedure................................... 35 Chapter 24: Replacing the system board....................38 Procedure................................... 38 Post-requisites..................................38 Chapter 25: Removing the speakers..................... 39 Prerequisites..................................39 Procedure................................... 39 Chapter 26: Replacing the speakers..................... 40 Procedure................................... 40 Post-requisites..................................40 Chapter 27: Removing the power-adapter port................... 41 Prerequisites..................................41 Procedure....................................41 Chapter 28: Replacing the power-adapter port...................
- Page 6 Chapter 35: Removing the palm rest..................... 51 Prerequisites..................................51 Procedure....................................51 Chapter 36: Replacing the palm rest.....................53 Procedure................................... 53 Post-requisites..................................53 Chapter 37: Removing the display bezel....................54 Prerequisites..................................54 Procedure................................... 54 Chapter 38: Replacing the display bezel....................56 Procedure................................... 56 Post-requisites..................................56 Chapter 39: Removing the camera cable....................
- Page 7 Procedure................................... 67 Post-requisites..................................67 Chapter 47: Removing the display back-cover and antenna assembly..........68 Prerequisites..................................68 Procedure................................... 68 Chapter 48: Replacing the display back-cover and antenna assembly..........70 Procedure................................... 70 Post-requisites..................................70 Chapter 49: BIOS overview........................71 Entering the BIOS setup program............................71 Timing key sequences.................................
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Page 8: Chapter 1: Before Working Inside Your Computer
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance. -
Page 9: Recommended Tools
cables, keep them evenly aligned to avoid bending the connector pins. When connecting cables, ensure that the ports and the connectors are correctly oriented and aligned. CAUTION: Press and eject any installed card from the media-card reader. CAUTION: Exercise caution when handling Lithium-ion batteries in laptops. Swollen batteries should not be used and should be replaced and disposed properly. - Page 10 Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image Display assembly Palm-rest assembly M2.5x6L Display panel Display back-cover and M1.6x2 antenna assembly Display hinges Display back-cover and M2.5x2.0L antenna assembly USB Type-C port bracket System board M2.5x6L...
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Page 11: Chapter 2: After Working Inside Your Computer
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. -
Page 12: Chapter 3: Removing The Base Cover
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1. - Page 13 5. Press and hold the power button for five seconds to ground the system board.
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Page 14: Chapter 4: Replacing The Base Cover
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1. -
Page 15: Chapter 5: Removing The Wireless Card
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 16: Chapter 6: Replacing The Wireless Card
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 17: Chapter 7: Removing The Solid-State Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. -
Page 18: Chapter 8: Replacing The Solid-State Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. -
Page 19: Chapter 9: Removing The Memory Modules
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 20: Chapter 10: Replacing The Memory Modules
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 21: Chapter 11: Removing The Rear-I/O Cover
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 22: Chapter 12: Replacing The Rear-I/O Cover
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 23: Chapter 13: Removing The Computer Base
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 25: Chapter 14: Replacing The Computer Base
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 26: Chapter 15: Removing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. -
Page 27: Chapter 16: Replacing The Coin-Cell Battery
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 28: Chapter 17: Removing The Heat-Sink Assembly
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. -
Page 29: Chapter 18: Replacing The Heat-Sink Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. -
Page 30: Chapter 19: Removing The Battery
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 31: Chapter 20: Replacing The Battery
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 32: Chapter 21: Removing The Touchpad
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... - Page 33 6. Lift the touch pad off the palm-rest assembly.
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Page 34: Chapter 22: Replacing The Touchpad
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 35: Chapter 23: Removing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 36 5. Turn the computer over. 6. Remove the screw (M2.5x6L) that secures the USB Type-C port bracket to the system board and lift the USB Type-C port bracket off the system board. 7. Disconnect the power-adapter port cable from the system board. 8.
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Page 38: Chapter 24: Replacing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. -
Page 39: Chapter 25: Removing The Speakers
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 40: Chapter 26: Replacing The Speakers
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 41: Chapter 27: Removing The Power-Adapter Port
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 42: Chapter 28: Replacing The Power-Adapter Port
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 43: Chapter 29: Removing The Power-Button Board
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 44: Chapter 30: Replacing The Power-Button Board
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 45: Chapter 31: Removing The Keyboard
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 47: Chapter 32: Replacing The Keyboard
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 48: Chapter 33: Removing The Display Assembly
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... - Page 49 5. Remove the four screws (M2.5x6L) that secure the display assembly to the palm-rest assembly. 6. Lift the display assembly off the palm-rest assembly. 7. Remove the cables from the routing holes on the palm-rest assembly. 8. Place the display assembly on a clean, flat surface.
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Page 50: Chapter 34: Replacing The Display Assembly
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 51: Chapter 35: Removing The Palm Rest
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 53: Chapter 36: Replacing The Palm Rest
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 54: Chapter 37: Removing The Display Bezel
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 56: Chapter 38: Replacing The Display Bezel
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 57: Chapter 39: Removing The Camera Cable
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 59: Chapter 40: Replacing The Camera Cable
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 60: Chapter 41: Removing The Camera
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 61: Chapter 42: Replacing The Camera
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 62: Chapter 43: Removing The Display Panel
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... - Page 63 3. Peel the tape that secures the display cable to the display panel. 4. Open the latch and disconnect the display cable from the display panel. 5. Lift the display panel off the display back-cover.
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Page 64: Chapter 44: Replacing The Display Panel
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 65: Chapter 45: Removing The Display Hinges
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... - Page 66 4. Remove the logo-board cable from the routing guide on the display back-cover and antenna assembly. 5. Remove the antenna cables from the routing guide on the display back-cover and antenna assembly. 6. Remove the eight screws (M2.5x2.0L) that secure the hinges to the display back-cover and antenna assembly. 7.
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Page 67: Chapter 46: Replacing The Display Hinges
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 68: Chapter 47: Removing The Display Back-Cover And Antenna Assembly
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •... -
Page 70: Chapter 48: Replacing The Display Back-Cover And Antenna Assembly
NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •... -
Page 71: Chapter 49: Bios Overview
Entering the BIOS setup program 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. You can change the user-definable settings in BIOS setup program. - Page 72 Table 3. Main tab (continued) Main CPU L1 Cache Displays the processor L1 cache size. CPU L2 Cache Displays the processor L2 cache size. CPU L3 Cache Displays the processor L3 cache size. Integrated Graphics Displays the integrated graphics. Discrete Graphics 1 Displays the first discrete graphics installed on your computer.
- Page 73 Performance Options SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. Table 5. Security tab Security Unlock Setup Status Displays if the setup status is unlocked.
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Page 74: Clearing Bios (System Setup) And System Passwords
Save Changes Allows you to save the changes for all system setup options. Clearing BIOS (System Setup) and System passwords Contact Dell technical support to clear the forgotten passwords. For more information, see www.dell.com/contactdell. Clearing CMOS settings 1. Remove the base cover. -
Page 75: Updating The Bios In Windows
Updating the BIOS in Windows 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model. -
Page 76: Chapter 50: Diagnostics
Diagnostics Power and battery-status light: Indicates the power and battery-charge status. Solid amber – Computer is running on battery and the battery has less than 10 percent charge. User-defined color (AC mode) – Power adapter is connected and the battery is fully charged. User-defined color (Battery mode) –... -
Page 77: Chapter 51: Updating The Bios In Windows
Updating the BIOS in Windows 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model. -
Page 78: Chapter 52: Getting Help And Contacting Alienware
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.