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Dell P2425E Service Manual
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Service Manual–P2425EB
Version: 01
Date:2023/12/26
- 1 -

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Table of Contents
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Summary of Contents for Dell P2425E

  • Page 1 Service Manual–P2425EB Version: 01 Date:2023/12/26 - 1 -...
  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable......9 5.
  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment: Do not use your equipment in a wet environment, for example, near a bath tub, sink, or  swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...
  • Page 5: Safety: General Power Safety

     socket. If your equipment uses an AC adapter: Use only the Dell provided AC adapter approved for use with this device. Use of another AC  adapter may cause a fire or explosion. NOTE: Refer to your system rating label for information on the proper adapter model ...
  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items Item DESCRIPTION Q’ty Remark Panel Middle Frame USB Board Mylar Power Board Power Board For EMEA Only, Interface Board not for other LED Driver Board regions Main Shielding Control Board Rear Cover Column Base Power cable (varies by country)
  • Page 7 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram Wire2 FFC 1 FFC 2 Wire1 FFC 3 - 8 -...
  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connecting/ disconnecting the DisplayPort (DP to DP) cable and Power cable Connecting/ disconnecting the USB-C to USB-C cable and Power cable - 9 -...
  • Page 10 Connecting/ disconnecting the HDMI cable (optional) and Power cable Connecting/ disconnecting the monitor for RJ45 cable (optional) and Power cable - 10 -...
  • Page 11: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassembly 1.
  • Page 12 Unlock 3 screws to disassemble Tear off a black tape from “USB board “Control board” from “Rear Cover” FFC” and “Panel Tear off “Control board FFC” from Disassemble “USB board FFC” from “Rear Cover” and take off “Control “USB board” and “Interface board” board”...
  • Page 13 Disassemble “USB board” from “USB Unlock 13 screws to disassemble Shielding” “Middle Frame” from “Panel” Take off “Middle Frame” from “Panel” (Screw Torque: 4.5-5.0 kgf) Disassemble “MYLAR” from “Main Shielding” Tear off an aluminum foil and a yellow tape from “LVDS FFC” on “Panel” Unlock 7 PCBA screws (Screw Torque: 9±1 kgf) Disassemble “LVDS FFC”...
  • Page 14: Assembly Sop

    5.2 Assembly SOP Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow: 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection Assemble “Power board”...
  • Page 15 Insert “LVDS FFC” to “Panel” Assemble “USB board” with “USB Shielding” Attach a yellow tape to fix “LVDS FFC” on “Panel” Attach a gasket on “USB board” (see red mark) Attach an aluminum foil to cover the Attach a gasket on “USB Shielding” yellow tape (see pink mark) Place “Main Shielding”...
  • Page 16 Assemble “USB board” with “Middle Insert “Control board FFC” to “Control Frame” board” Lock 1 screw to fix “USB board” on “Middle Frame” Insert “USB board FFC” to “USB board” and “Interface board” Attach a black tape to fix “USB board FFC”...
  • Page 17 Assemble “Rear Cover” with “Middle Attach the stand assembly to the Frame” according to the sequence display shown in the picture a. Fit the two tabs on the upper part of Lock 4 screws to fix “Rear Cover” the stand to the groove on the back of the display b.
  • Page 18: Trouble Shooting Instructions

    6. Trouble shooting instructions - 18 -...
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Table of Contents