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Acer Travelmate B3 Lifecycle Extension Manual
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Acer Travelmate B3 Lifecycle Extension Manual

Acer Travelmate B3 Lifecycle Extension Manual

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Travelmate B3 TMB311-33 / TMB311-33-TCO
Travelmate B3 Spin TMB311R(N)-33 / TMB311R(N)-33-TCO
Lifecycle Extension Guide

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Summary of Contents for Acer Travelmate B3

  • Page 1 Travelmate B3 TMB311-33 / TMB311-33-TCO Travelmate B3 Spin TMB311R(N)-33 / TMB311R(N)-33-TCO Lifecycle Extension Guide...

  • Page 2: Table Of Contents

    Table of Contents Self-Repair ..........1 Disassembly Procedures.

  • Page 3: Self-Repair

    NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
  • Page 4 Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery pack • USB board • WLAN module • SSD module • Touchpad module • RTC battery • Mainboard • LCD panel Disassembly Procedures...
  • Page 7 Getting Started Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.
  • Page 8 Stylus Removal (for TMB311R(N)-33 model only) Remove the stylus from its slot. Figure 1-2. Removing the Stylus Disassembly Procedures...
  • Page 9 Lower Case Removal Prerequisite (for TMB311R(N)-33 model): Stylus Removal (for TMB311R(N)-33 model only) on page  Remove the twelve (12) screws securing the lower case to the upper case. Figure 1-3. Removing the Screws By holding the device upright and the lower case is facing you, pry the lower case from the bottom side to release the latches, following the direction arrow.
  • Page 10 Remove the lower case. Figure 1-5. Removing the Lower Case (2 of 2) Detach the tape securing the battery cable. Figure 1-6. Detaching the Tape Disassembly Procedures...
  • Page 11 Disconnect the battery cable from the mainboard connector. Figure 1-7. Disconnecting the Battery Cable Table 1-1. Lower Case Screws Screw Name Screw Type Torque Quantity M 2.0 x 8.0 2.0~2.5kgf.cm Disassembly Procedures...
  • Page 12 Keyboard Removal Remove the two (2) screws securing the keyboard to the lower case. Figure 1-8. Removing the Screws Flip and place the device on the surface. Then open the device with the keyboard side up. Using a flat-headed tool with the thickness up to 0.3 mm, carefully pry open the keyboard starting from the bottom left corner of the upper case.
  • Page 13 Slightly pull the keyboard to release its upper latches and then flip it over. DO NOT remove the keyboard! Figure 1-10. Releasing the Keyboard (2 of 2) Detach the waterproof foam to access the keyboard FPC connector. Figure 1-11. Detaching the Waterproof Foam Disassembly Procedures 1-11...
  • Page 14 Release the latch and then disconnect the keyboard FPC from the mainboard connector. Figure 1-12. Disconnecting the Keyboard FPC Remove the keyboard. 1-12 Disassembly Procedures...
  • Page 15 Keyboard Installation NOTE: If the waterproof foam is damaged or the adhesive turns white, please replace it with a new one. Connect the keyboard FPC to the mainboard connector and secure the latch. Figure 1-13. Connecting the Keyboard FPC Attach the waterproof foam to secure the keyboard FPC in place. Figure 1-14.
  • Page 16 Align and insert the upper tabs on the keyboard into the slots on the keyboard compartment. Figure 1-15. Installing the Keyboard (1 of 2) Press firmly on the indicated areas on the keyboard to engage the latches. Figure 1-16. Installing the Keyboard (2 of 2) 1-14 Disassembly Procedures...
  • Page 17 Install the lower case. Then attach the two (2) screws to secure the keyboard to the lower case. NOTE: Screw torque force = 2.0~2.5kgf.cm Figure 1-17. Securing the Screws Table 1-2. Keyboard Screws Screw Name Screw Type Torque Quantity M 2.0 x 8.0 2.0~2.5kgf.cm Disassembly Procedures 1-15...
  • Page 18 Battery Removal Prerequisite: Lower Case Removal on page  Remove the two (2) screws securing the battery to the upper case. Figure 1-18. Removing the Screws Slightly lift the upper side of the battery to release it from the bottom tabs. Then remove the battery from its slot on the upper case.
  • Page 19 Table 1-3. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures 1-17...
  • Page 20 USB Board Removal (for TMB311-33 model) Prerequisite: Lower Case Removal on page  Release the latches and disconnect the USB board FFC from the mainboard and USB board connectors. Then remove the USB board FFC. Figure 1-20. Disconnecting the USB Board FFC Remove the four (4) screws securing the I/O bracket and USB board to the upper case.
  • Page 21 Slight lift the I/O bracket to release it from the guide pins. Then remove the bracket. Figure 1-22. Removing the I/O Bracket Slide the USB board to release the I/O connectors from their slots. Then remove the USB board from the upper case. WEEE Annex VII Component: USB Board Figure 1-23.
  • Page 22 USB Board Removal (for TMB311R(N)-33 model) Prerequisite: Lower Case Removal on page  Detach the tape. Then disconnect the stylus charger cable from the USB board connector. Release the latches and disconnect the USB board FFC from the mainboard and USB board connectors.
  • Page 23 Remove the two (2) screws (marked with blue-white circle) securing the LCD hinge to the upper case. Then remove another four (4) screws (marked with red-white circle) securing the I/O bracket and USB board. Figure 1-25. Removing the Screws Open the upper case. Figure 1-26.
  • Page 24 Close the upper case. Then lift LCD hinge until it is fully extended. Figure 1-27. Lifting the LCD Hinge Slight lift the I/O bracket to release it from the guide pins. Then remove the bracket. Figure 1-28. Removing the I/O Bracket 1-22 Disassembly Procedures...
  • Page 25 Slide the USB board to release the I/O connectors from their slots. Then remove the USB board from the upper case. WEEE Annex VII Component: USB Board Figure 1-29. Removing the USB Board Table 1-5. USB Board & I/O Bracket Screws Screw Name Screw Type Torque...
  • Page 26 WLAN Module Removal Prerequisite: Lower Case Removal on page  Disconnect the WLAN antenna cables. Figure 1-30. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-31. Removing the Screw 1-24 Disassembly Procedures...
  • Page 27 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-32. Removing the WLAN Module Table 1-6. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures 1-25...
  • Page 28 SSD Module Removal Prerequisite: Lower Case Removal on page  Remove the screw securing the SSD module to the upper case. Figure 1-33. Removing the Screw Disconnect the SSD module from the mainboard connector and remove. WEEE Annex VII Component: SSD Module Figure 1-34.
  • Page 29 Table 1-7. SSD Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures 1-27...
  • Page 30 Touchpad Removal Prerequisite: Battery Removal on page 1-16  Detach and lift the mylar covering the touchpad and its FFC. Figure 1-35. Detaching the Mylar Release the latches and disconnect the touchpad FFC from the mainboard and touchpad connectors. Then carefully lift the middle portion of the touchpad FFC to detach it from the adhesive tape underneath and remove the FFC.
  • Page 31 Detach the conductive tape from the touchpad and upper case. Figure 1-37. Detaching the Conductive Tape Remove the two (2) screws securing the touchpad to the upper case. Figure 1-38. Removing the Screws Disassembly Procedures 1-29...
  • Page 32 Slightly push and then slide the touchpad to release it from the bottom tabs. Then remove the touchpad from the upper case. WEEE Annex VII Component: Touchpad Module Figure 1-39. Removing the Touchpad Table 1-8. Touchpad Screws Screw Name Screw Type Torque Quantity M 2.0 x 2.3...
  • Page 33 RTC Battery Removal Prerequisite: Thermal Module Removal  Detach the mylar securing the RTC battery cable. Then disconnect the RTC battery cable from the mainboard connector. Figure 1-40. Diconnecting the RTC Battery Cable Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-41.
  • Page 34 LCD Module Removal (for TMB311-33 model) Prerequisite: Thermal Module Removal  Disconnect the WLAN antenna cables from the WLAN module connectors. Then unroute the cables from the cable guides on the upper case. While unrouting, release the cables from the cable clips.
  • Page 35 Remove the four (4) screws securing the LCD hinges and LCD module to the upper case. Figure 1-44. Removing the Screws Open the upper case. Figure 1-45. Opening the Upper Case Disassembly Procedures 1-33...
  • Page 36 Close the upper case. Then lift both LCD hinges until they are fully extended. Figure 1-46. Lifting the LCD Hinges Open the upper case again. Then remove the LCD module away from the upper case. Figure 1-47. Removing the LCD Module Table 1-9.
  • Page 37 LCD Module Removal (for TMB311R(N)-33 model) Prerequisite: Thermal Module Removal  Disconnect the WLAN antenna cables from the WLAN module connectors. Then unroute the cables from the cable guides on the upper case. While unrouting, release the cables from the cable clips.
  • Page 38 Remove the four (4) screws securing the LCD hinges and LCD module to the upper case. Figure 1-50. Removing the Screws Open the upper case. Figure 1-51. Opening the Upper Case 1-36 Disassembly Procedures...
  • Page 39 Close the upper case. Then lift both LCD hinges until they are fully extended. Figure 1-52. Lifting the LCD Hinges Open the upper case again. Then remove the LCD module away from the upper case. Figure 1-53. Removing the LCD Module Table 1-10.
  • Page 40 Mainboard Removal (for TMB311-33 model) Prerequisite: Keyboard Removal on page 1-10  Thermal Module Removal  WLAN Module Removal on page 1-24  SSD Module Removal on page 1-26  Detach the mylar and pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery.
  • Page 41 Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: • Speaker cable (A) • Touchpad FFC (B) • DC-IN cable (C) • eDP cable (D) NOTE: After disconnecting the eDP cable from the mainboard connectors, unroute the cable from the cable guides on the upper case.
  • Page 42 Slight lift the I/O bracket to release it from the guide pins. Then remove the bracket. Figure 1-57. Removing the I/O Bracket Slightly lift the mainboard to release it from the guide pin. Then slide the mainboard to release the I/O connectors from their slots. Remove the mainboard from the upper case.
  • Page 43 Table 1-11. Mainboard and I/O Bracket Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures 1-41...
  • Page 44 Mainboard Removal (for TMB311R(N)-33 model) Prerequisite: Keyboard Removal on page 1-10  Thermal Module Removal  WLAN Module Removal on page 1-24  SSD Module Removal on page 1-26  Detach the mylar and pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery from its slot.
  • Page 45 Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: • Speaker cable (A) • Touchpad FFC (B) • DC-IN cable (C) • eDP cable (D) • Camera cable (E) NOTE: After disconnecting the eDP and camera cables, unroute the cables from the cable guides on the upper case.
  • Page 46 Remove the four (4) screws securing the I/O bracket and mainboard to the upper case. Figure 1-61. Removing the Screws Slight lift the I/O bracket to release it from the guide pins. Then remove the bracket. Figure 1-62. Removing the I/O Bracket 1-44 Disassembly Procedures...
  • Page 47 Slightly lift the mainboard to release it from the guide pin. Then slide the mainboard to release the I/O connectors from their slots. Remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-63. Removing the Mainboard Table 1-12.
  • Page 48 LCD Bezel Removal (for TMB311-33 model only) Prerequisite: LCD Module Removal (for TMB311-33 model) on page 1-32  Pry the LCD bezel from the left side to release the latches. Figure 1-64. Removing the LCD Bezel (1 of 6) Continue to pry the right side latches. Figure 1-65.
  • Page 49 Continue to pry the upper side latches. Figure 1-66. Removing the LCD Bezel (3 of 6) Continue to pry the bottom side latches. Figure 1-67. Removing the LCD Bezel (4 of 6) Disassembly Procedures 1-47...
  • Page 50 Pry the bottom right side latches near the hinge cap. Then separate the hinge cap from the hinge. Figure 1-68. Removing the LCD Bezel (5 of 6) Pry the bottom left side latches near the hinge cap. Then separate the hinge cap from the hinge and remove the LCD bezel.
  • Page 51 LCD Panel Removal (for TMB311R(N)-33 model) Prerequisite: LCD Module Removal (for TMB311R(N)-33 model) on page 1-35  Starting from the middle upper side of the embedded LCD bezel on the LCD panel, pry to release the latches. Figure 1-70. Releasing the Latches (1 of 4) From the upper right edge, continue to pry the right side latches.
  • Page 52 From the upper left edge, continue to pry the left side latches. Figure 1-72. Releasing the Latches (3 of 4) Carefully lift the LCD panel and continue prying the remaining latches on the bottom side of the embedded LCD bezel on the LCD panel. WEEE Annex VII Component: LCD Panel Figure 1-73.
  • Page 53 Release the eDP cable from the hinge cap. Then remove the LCD panel. Figure 1-74. Releasing the eDP Cable Disassembly Procedures 1-51...
  • Page 54 LCD Panel Removal (for TMB311-33 model) Prerequisite: LED Board Removal  Disconnect the eDP cable from the CMOS and microphone module connector (A). Then unroute the portion of the eDP cable from the cable guides on the LCD cover. Release the latch and disconnect the eDP cable from the TOF sensor board connector (B). Figure 1-75.
  • Page 55 Remove the four (4) screws securing the LCD panel to the LCD cover. WEEE Annex VII Component: LCD Panel Figure 1-77. Removing the Screws Carefully flip the LCD panel. Then detach the eDP cable from the LCD panel but DO NOT remove it yet.
  • Page 56 Detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-79. Detaching the Mylar Release the eDP cable latch. Figure 1-80. Releasing the eDP Cable Latch 1-54 Disassembly Procedures...
  • Page 57 Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. Figure 1-81. Disconnecting the eDP Cable Table 1-13. LCD Panel Screws Screw Name Screw Type Torque Quantity M 2.0 x 3.0 1.8~2.2kgf.cm Disassembly Procedures 1-55...

  • Page 58: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 59: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-57...

  • Page 60: Exploded Diagrams

    Exploded Diagrams Main Assembly Figure 1-82. Main Assembly Exploded Diagram (TMB311-33 model) Table 1-15. Main Assembly Exploded Diagram (TMB311-33 model) Description Acer P/N KEYBOARD NK.I131S.0OP DC-IN CABLE 50.VYJN2.003 TOUCHPAD FFC 50.VYZN2.002 SPEAKERS 23.VYZN2.001 USB BOARD 55.VYZN2.001 1-58 Exploded Diagrams...
  • Page 61 Description Acer P/N USB BOARD FFC 50.VYZN2.001 MAINBOARD NB.VYM11.001 I/O BRACKET (MAINBOARD) 33.VYZN2.006 SSD MODULE KN.12807.037 WLAN MODULE KE.WF60N.003 I/O BRACKET (USB BOARD) 33.VYZN2.005 THERMAL MODULE 24.VYZN2.001 LOWER CASE 60.VYZN2.002 Exploded Diagrams 1-59...
  • Page 62 Figure 1-83. Main Assembly Exploded Diagram (TMB311R(N)-33 model) Table 1-16. Main Assembly Exploded Diagram (TMB311R(N)-33 model) Description Acer P/N KEYBOARD NK.I131S.0OP DC-IN CABLE 50.VYJN2.003 SPEAKERS 23.VYZN2.001 CAMERA CABLE 50.VYZN2.004 LOGIC UP CAMERA KS.05M06.003 TOUCHPAD FFC 50.VYZN2.002 USB BOARD 55.VYQN2.001 USB BOARD FFC 50.VYZN2.001...
  • Page 63 Description Acer P/N MAINBOARD NB.VZ311.001 STYLUS HOLDER 42.VYZN2.001 STYLUS CHARGER CABLE 50.VYZN2.003 DUMMY STYLUS 42.VYZN2.002 SSD MODULE KN.12807.037 I/O BRACKET (MAINBOARD) 33.VYZN2.006 WLAN MODULE KE.WF60N.003 I/O BRACKET (USB BOARD) 33.VYZN2.005 THERMAL MODULE 24.VYZN2.001 LOWER CASE 60.VYZN2.002 Exploded Diagrams 1-61...
  • Page 64 Upper Case Assembly Figure 1-84. Upper Case Assembly Exploded Diagram (TMB311-33 model) Table 1-17. Upper Case Assembly Exploded Diagram (TMB311-33 model) Description AcerPN TOUCHPAD 56.VYZN2.001 CONDUCTIVE TAPE 47.VYZN2.001 UPPER CASE 60.VYZN2.001 1-62 Exploded Diagrams...
  • Page 65 Figure 1-85. Upper Case Assembly Exploded Diagram (TMB311R(N)-33 model) Table 1-18. Upper Case Assembly Exploded Diagram (TMB311R(N)-33 model) Description AcerPN TOUCHPAD 56.VYZN2.001 CONDUCTIVE TAPE 47.VYZN2.001 UPPER CASE 60.VYQN2.001 Exploded Diagrams 1-63...
  • Page 66 LCD Assembly Figure 1-86. LCD Assembly Exploded Diagram (TMB311-33 model) Table 1-19. LCD Assembly Exploded Diagram (TMB311-33 model) Description AcerPN LCD BEZEL 60.VZCN2.001 LCD PANEL KL.1160D.030 EDP CABLE 50.VYZN2.007 MAIN ANTENNA 50.VYZN2.005 1-64 Exploded Diagrams...
  • Page 67 Description AcerPN AUX ANTENNA 50.VYZN2.006 LCD HINGE (LEFT) 33.VYZN2.001 LCD HINGE (RIGHT) 33.VYZN2.002 LCD HINGE BRACKET (LEFT) 33.VYZN2.003 LCD HINGE BRACKET (RIGHT) 33.VYZN2.004 MICROPHONE RUBBERS 47.VYJN2.001 CAMERA KS.0HD06.036 TOF SENSOR BOARD 55.VYTN2.001 LED BOARD 55.VYJN2.002 LCD COVER 60.VYZN2.003 Exploded Diagrams 1-65...
  • Page 68 Figure 1-87. LCD Assembly Exploded Diagram (TMB311R(N)-33 model) Table 1-20. LCD Assembly Exploded Diagram (TMB311R(N)-33 model) Description AcerPN LCD MODULE 6M.VYQN2.001 LED BOARD 55.VYQN2.002 TOF SENSOR BOARD 55.VYTN2.001 MICROPHONE RUBBERS 47.VYJN2.001 CAMERA KS.0HD06.036 EDP CABLE 50.VYQN2.001 1-66 Exploded Diagrams...
  • Page 69 Description AcerPN LCD HINGE (LEFT) 33.VYQN2.001 LCD HINGE (RIGHT) 33.VYQN2.002 LCD HINGE BRACKET (LEFT) 33.VYQN2.003 LCD HINGE BRACKET (RIGHT) 33.VYQN2.004 MAIN ANTENNA 50.VYZN2.005 AUX ANTENNA 50.VYZN2.006 LCD COVER 60.VYQN2.002 Exploded Diagrams 1-67...

  • Page 70: Software Update

    Software Update Please visit http://go.acer.com/?id=17883. 1-68 Software Update...

  • Page 71: Personal Data Removal

    Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...

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