Miele WWI 860 Operating Instructions Manual
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Summary of Contents for Miele WWI 860
- Page 1 Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 12 029 691...
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Page 2: Table Of Contents
Examples on how to operate the machine ..............14 Before using for the first time..................15 Miele@home ........................16 1. Set the language ......................17 2. Setting up Miele@home................... 17 3. Remove the transit bars.................... 17 4. Commissioning TwinDos..................18 5. Starting the calibration programme ................ 20 Washing environmentally and economically ............ - Page 3 Water softeners ......................50 Dispensing aids ......................50 Fabric conditioner and liquid starch ................51 Recommended Miele detergents ................52 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 ..53 Replacing the TwinDos cartridge ................54 Cleaning and care ......................55 Cleaning the external casing and the control panel ..........
- Page 4 Contents Service..........................69 Contact in the event of a fault ..................69 Optional accessories ..................... 69 EPREL database ......................69 Warranty .......................... 69 Installation........................70 Front view ........................70 Rear view ......................... 71 Installation surface......................72 Transporting the washing machine to its installation site ........72 Removing the transit bars .....................
- Page 5 Water plus level ......................88 Maximum rinse level ...................... 88 Suds cooling........................89 Low water pressure......................89 Anti-crease ........................89 Miele@home ........................89 Remote control ....................... 90 SmartGrid........................90 RemoteUpdate ....................... 90 Copyrights and licences for the communication module......... 91 Detergents and care products ...................
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Page 6: Caring For The Environment
Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged... -
Page 7: Warning And Safety Instructions
are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from in- correct or improper use or operation. The washing machine can only be used by people with reduced ... - Page 8 Faulty components must only be replaced by genuine Miele ori- ginal spare parts. Only when these parts are fitted can Miele guaran- tee the safety standards of the machine. The electrical socket must be easily accessible after installation so ...
- Page 9 Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the war- ranty.
- Page 10 Warning and Safety instructions Correct use Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the elec- tronic control unit may be impaired at temperatures below freezing point.
- Page 11 Only use original Miele accessories. If other parts are used, war- ranty, performance and product liability claims will be invalidated. A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory).
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Page 12: Operating The Washing Machine
Operating the washing machine Control panel a Control field d Display The control field consists of a display The following values are shown on and various sensor controls. The in- the display and/or selected from it: dividual sensors are explained in the 1. - Page 13 Operating the washing machine g sensor control j sensor You can view information about the This sensor is used for activating Cap energy and water consumption of dispensing. your washing machine with the k TwinDos sensor control with the sensor.
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Page 14: Display
Operating the washing machine Setting numerical values Display The standard display shows the follow- Start in ing from left to right: 2:24 The numerical value is highlighted in 40° 1600 white. Touching the sensor control ... -
Page 15: Before Using For The First Time
Before using for the first time Remove the detergent cart- Damage resulting from incorrect ridges and the drain hose elbow installation and connection. from the drum Installing and connecting the wash- ing machine incorrectly will cause Two detergent cartridges for automatic serious property damage. -
Page 16: Miele@Home
- a WiFi network Therefore, the availability of featured - the Miele@mobile App functions cannot be guaranteed. - a Miele user account. The user ac- Miele@home availability count can be created via the Miele@mobile App. The ability to use the Miele app de-... -
Page 17: Set The Language
The following appears in the display: 5 steps of the initial commissioning pro- Waiting for App cess. Now switch to the Miele app. 1. Set the language Carry out the rest of the steps for the registration process in the Miele app. -
Page 18: Commissioning Twindos
Agent for Confirm with the OK sensor control. Miele UltraPhase 1 Confirm with the OK sensor control. Remove the cover cap from the The following appears in the display: UltraPhase 1 detergent cartridge in- ... - Page 19 Before using for the first time Miele UltraPhase 2 Confirm with the OK sensor control. The dispensing quantity for UltraPhase 2 is preset for (hardness level II). Per load Confirm the preset value with the ...
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Page 20: Starting The Calibration Programme
Before using for the first time The following message appears in the display: Open and run “Cottons 90°C” without laundry. Touch the sensor control until the OK sensor control lights up and con- firm with OK. 90° 1600 1:55 ... -
Page 21: Washing Environmentally And Economically
This will keep the energy and water and odours to build up in the washing consumption to a minimum in relation machine. Miele therefore recommends to the size of the load. cleaning the washing machine once every month. -
Page 22: Feedback
Washing environmentally and economically 2. Actual consumption Feedback You can view the actual amount of en- You can view information about the en- ergy and water used by a programme ergy and water consumption of your both during and at the end of the pro- washing machine with the ... -
Page 23: Prepare The Laundry
1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care. Damage due to solvent-based cleaning agents Cleaning agents containing benzine, stain remover, etc., can damage... -
Page 24: Select A Programme
3. Selecting programmes via the Mo- bileStart programme selector posi- tion and the Miele app Tip: In order to use MobileStart , the washing machine must be logged on to the WiFi network and Remote control must be switched on. -
Page 25: Load The Washing Machine
3. Load the washing machine Open the door Close the door Take hold of the door and pull it open. Make sure that no items are caught between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry. -
Page 26: Select Programme Settings
4. Select programme settings Extras sensor control Selecting a temperature/spin speed You can select additional extras using the Extras sensor control. You can alter the preset temperature/ Touch the Extras sensor control. spin speed of a wash programme if this option is permitted for that pro- The following appears in the display: gramme. -
Page 27: Delay Start/Smartstart
4. Select programme settings Cancelling delay start Delay start/SmartStart The selected delay start period can be Delay start cancelled before the programme starts. With the delay start function, you can Touch the sensor control. delay the start of the programme. The selected delay start period will ap- This function is active when the setting pear in the display. - Page 28 4. Select programme settings SmartStart Setting the time period The SmartStart function lets you If you have activated the SmartGrid define a period of time during which function in Settings, SmartStart in your washing machine will start auto- stead of will appear in the dis- Start in matically.
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Page 29: Add Detergent
No visible soiling or stains UltraPhase 1 and UltraPhase 2 single- use cartridges are available to order - Normal from Miele, your Miele dealer or via the Visibly soiled and/or just a few slight Miele online shop. stains - Heavy... -
Page 30: Detergent Dispenser Drawer
5. Add detergent Adding fabric conditioner Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated. Adding detergent ... -
Page 31: Capdosing
Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele or from the Miele online shop (see the Open the lid of the / compart- end of this booklet for contact details). - Page 32 5. Add detergent Deactivating or changing Cap- Dosing CapDosing can only be deactivated or changed prior to the programme start. Touch the sensor control. Select (deactivate) or a differ- No Cap ent type of capsule (change). Close the lid and press it firmly shut. ...
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Page 33: Starting The Programme
6. Starting the programme Adding laundry during a pro- gramme sequence (AddLoad) Laundry can be added or removed at any time, provided that the symbol is not illuminated in the display. Touch the flashing Start/Add laundry Touch the Start/Add laundry sensor sensor control. -
Page 34: End Of Programme
7. End of programme Opening the door and removing the laundry The door remains locked during the anti- crease phase. The display will change to show: Finish/Anti-crease Press Start button Unlock the door either by touching the Start/Add laundry sensor control or by turning the programme selector to the position. -
Page 35: Spinning
Spinning Final spin speed in the pro- Interim spin gramme There is a spin cycle after the main wash and between the rinses. A reduction in When a programme is selected, the op- the final spin speed will also reduce the timum spin speed for this wash pro- interim spin speed as appropriate. -
Page 36: Programme Chart
- Pre-treat collars and cuffs depending on the level of soiling. - Wash silk shirts and blouses in the Silks programme. - If the preset Pre-ironing Extra is switched off, the maximum load capacity is increased to 2.0 kg. MobileStart The Miele app is used for selecting programmes and operating the appliance. - Page 37 Programme chart QuickPowerWash 60 °C – 40 °C Max. load 4.0 kg Items Lightly to moderately soiled garments which are also suitable for washing in the Cottons programme A special saturation process and wash rhythm ensure that the laun- dry is cleaned particularly quickly and thoroughly. Dark garments/Denim Cold to 60 °C Max.
- Page 38 Programme chart Programmes accessed via Further programmes/ on the pro- gramme selector Cottons hygiene 90 °C to 60 °C Max. load 9.0 kg Use for Cotton or linen with direct skin contact or for items which have spe- cial hygiene requirements, e.g. underwear, bed linen, encasing products - Safe removal of viruses and bacteria in combination with the Aller- goWash extra option and detergent dispensing via TwinDos with...
- Page 39 Programme chart Automatic plus Cold to 40 °C Max. load 6.0 kg Items Mixed loads of garments sorted according to colour which are suit- able for the Cottons and Minimum iron programmes The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best pos- sible care and wash result for each item.
- Page 40 Programme chart Down duvets Cold to 60 °C Max. load 2.5 kg 1 down duvet 2.20 m x 2.00 m Items Quilts, duvets and pillows with feather or down filling - Remove air from the laundry before washing to prevent an excess- ive build-up of foam. To do this either push the items into a narrow laundry bag to compress them or tie them together with a wash- able strap.
- Page 41 Cleaning the washing machine will significantly reduce bacteria, mould and biofilm, as well as prevent the build-up of unpleasant odours. - Optimum results can be achieved by using Miele’s IntenseClean washing machine cleaner. Alternatively, a universal powder deter- gent can be used.
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Page 42: Garment Care Label Symbols
Garment care label symbols Washing Drying The figure quoted in the bucket is the Normal temperature maximum temperature at which the Low temperature garment can be washed. Do not tumble dry Normal agitation Reduced agitation Ironing Much reduced agitation ... -
Page 43: Extra Options
Extra options You can use the extra options buttons to Pre-ironing augment the wash programmes. In order to reduce creasing, the laundry undergoes a smoothing process at the Selecting Extras end of the programme. Reducing the Extra options are selected or deselected maximum load by 50 % will achieve a using the sensors in the control field. -
Page 44: Quick
Extra options Deselecting an extra option Extra quiet Touch the Extras sensor control. This option reduces noise levels during the wash programme. Use this if you The first extra option which can be se- want to wash during quiet periods (for lected appears in the display. -
Page 45: Wash Programme Chart - Extras
Wash programme chart - Extras Cottons Minimum iron Delicates – ... -
Page 46: Programme Sequence
Programme sequence Main wash Rinses Spinning Water Wash Water Rinses level rhythm level 1,2,3 Cottons Minimum iron Delicates Woollens Silks ... - Page 47 Programme sequence Special features in the pro- = low water level gramme sequence = medium water level Anti-crease: = high water level At the end of the programme, the drum continues to turn at intervals for up to ...
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Page 48: Cottons
PowerWash PowerWash is activated automatically PowerWash is a washing technique de- in the programmes listed above. veloped by Miele. It is activated in the following programmes: PowerWash is deactivated if: - Cottons (with small and medium load - The selected final spin speed is less sizes) than 600 rpm... -
Page 49: Changing The Programme Sequence
Changing the programme sequence Changing a programme (safety Cancelling a programme lock) You can cancel a wash programme at any time after it has started. A programme, temperature, spin speed or selected options cannot be changed Turn the programme selector to the once the machine has been successfully position. -
Page 50: Detergent
Detergent The correct detergent The right amount to dispense will depend on the following: All detergents produced for automatic washing machines are suitable. Follow - the soiling level of the load the manufacturer's instructions and - the quantity of the laundry dosage recommendations on the pack- aging. -
Page 51: Fabric Conditioner And Liquid Starch
Detergent Change the spin speed if necessary. Fabric conditioner and liquid starch Activate the sensor control if us- ing a capsule. Fabric conditioner Touch the Start/Add laundry sensor makes garments soft to handle and control. helps prevent static cling when tumble drying. -
Page 52: Recommended Miele Detergents
Detergent Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele Miele single-use capsules UltraPhase 1 and 2 Cottons –... -
Page 53: Recommended Detergents In Accordance With Directive (Eu) Nr. 1015/2010
Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart. Universal Coloureds Delicates and Specialist woollens detergent Cottons – – Minimum iron – – – Delicates –... -
Page 54: Replacing The Twindos Cartridge
Replacing the TwinDos cartridge A message will appear in your washing Replacing the cartridge machine display if a detergent cartridge Switch on the washing machine. is empty. Preparing the cartridge To release the lock, press the yellow button above the cartridge. ... -
Page 55: Cleaning And Care
Cleaning and care Cleaning the external casing Cleaning the detergent dis- and the control panel penser drawer Washing at low temperatures and the Risk of electric shock! use of liquid detergent can lead to a Mains voltage is present when the build-up of mould and germs in the de- washing machine is switched off tergent drawer. - Page 56 Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thor- oughly after using liquid starch a few times.
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Page 57: Twindos Maintenance
“TwinDosCare” cleaning cartridge or a the display. Confirm with the TwinDos refill cartridge, both of which OK sensor control. are available to purchase from www.shop.miele.com. Start Mainten.? The washing machine has a cleaning ... -
Page 58: Hygiene Info(Cleaning The Drum)
Cleaning and care Reassemble in reverse order. Hygiene info (Cleaning the drum) Cleaning the filter in the inlet valve Washing at low temperatures and/or us- Using pliers, carefully loosen the ing liquid detergents can cause bacteria ribbed plastic nut on the inlet valve and odours to build up in the washing and unscrew it. -
Page 59: Problem Solving Guide
You can save time and money in many cases, as you do not need to call the Miele Customer Service Department. Information to help you rectify faults yourself can be found at www.miele.com/ser- vice. The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it. -
Page 60: Fault Message At The End Of A Programme
Waterproof system. Close the stopcock. Turn off Ser- vice Call the Miele Customer Service Department. There is a fault. Service Fault F Disconnect the washing machine from the electri- city supply. Switch off at the wall and withdraw the plug from the socket, or disconnect the fuse. - Page 61 (see “Installation – Levelling the machine”). Check whether the maximum drain height of 1 m has been exceeded. If the fault message appears again, contact the Miele Customer Service Department. The washing machine can still be used, but without the Pre-ironing extra...
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Page 62: Messages Or Faults With The Twindos System
Remove the fluff with your finger. Do not use any sharp or pointed tools to do this. Restart the programme after cleaning. If the fault message appears again, contact the Miele Customer Service Department. The washing machine can still be used but with reduced functionality. -
Page 63: General Problems With The Washing Machine
Detergent is not dispensed even though the TwinDos sensor control is lit. Give it another try. If detergent is still not dispensed, call the Miele Customer Service Department. A new detergent cart- The washing machine was switched off when the de- ridge has been inserted, tergent cartridge was replaced. - Page 64 60 °C has not been run for a long time. Run the Clean machine programme using Miele ma- chine cleaner or a universal powder detergent. This will clean the washing machine and prevent a build-up of bacteria and odours.
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Page 65: An Unsatisfactory Wash Result
They do not remove fruit, coffee and tea stains. result. Use the Miele 2 Phase System. The targeted addi- tion of UltraPhase 2 during the wash process re- moves stains effectively. Use a general purpose powder detergent containing a bleaching agent. -
Page 66: The Door Will Not Open
Wait until the temperature in the drum has de- creased and the message has gone out in the dis- play. The following appears in The door lock has jammed. the display: Call the Miele Customer Service Department. Service Door release fault F35... -
Page 67: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut
Problem solving guide Draining the washing machine Opening the door in the event of a blocked drain outlet and/or Remove the drain filter, though not power cut completely. Switch off the washing machine. Place a suitable container under the access panel, e.g. - Page 68 Problem solving guide Risk of water damage Make sure the drain filters are se- curely tightened. Otherwise there is a risk of water leakage during use. Replace the drain filters correctly and tighten them securely. Close the access panel for the drain pump.
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Page 69: Service
In the event of any faults which you can- Please note that telephone calls may not remedy yourself, please contact be monitored and recorded for training your Miele dealer or the Miele Cus- purposes. tomer Service Department. EPREL database You can book a Miele Customer Ser-... -
Page 70: Installation
*INSTALLATION* Installation Front view a Water inlet hose (pressure tested to e Detergent dispenser drawer 7000 kPa) f Door b Mains connection cable g Access to filters, pumps and emer- c Flexible drain hose (with detachable gency release swivel elbow) h Access panel for TwinDos cartridges d Control panel i Four height-adjustable feet... -
Page 71: Rear View
*INSTALLATION* Installation Rear view a Drain hose e Water inlet hose (pressure tested to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Mains connection cable g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when mov- when not in use... -
Page 72: Installation Surface
(concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele spare parts de- partment). -
Page 73: Removing The Transit Bars
*INSTALLATION* Installation Removing the right-hand transit bar Removing the transit bars Removing the left-hand transit bar Push the cover out and turn the left- hand transit bar 90° using the span- Push the cover out and turn the left- ner supplied. -
Page 74: Fitting The Transit Bars
*INSTALLATION* Installation Covering holes Risk of damage from incorrect transport. Risk of injury from sharp edges. The washing machine may become There is a risk of injury from reaching damaged if moved without the transit into holes that are not covered. bars in place. -
Page 75: Levelling The Machine
*INSTALLATION* Installation Levelling the machine The washing machine must stand per- fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine. -
Page 76: Installing Under A Continuous Worktop
Washer-dryer stack The washing machine can be combined Risk of electric shock due to ex- with a Miele tumble dryer in a washer- posed cables dryer stack. The appropriate “WTV” There is a risk of coming into contact stacking kit* to match your dryer is re- with live parts while the lid is re- quired. -
Page 77: The Water Protection System
*INSTALLATION* Installation The water protection system Connection to the water supply The Miele water protection system pro- Health risk and risk of damage tects all parts of the washing machine due to contaminated incoming water. from water damage. The quality of the incoming water... -
Page 78: Water Drainage
*INSTALLATION* Installation Maintenance Water drainage Only use a genuine Miele hose that has The suds are drained through a drain been pressure tested to withstand at pump with a 1 m high delivery head. For least 7,000 kPa should you ever need a the water to drain freely, the hose must replacement. -
Page 79: Fitting The Elbow
*INSTALLATION* Installation Fitting the elbow Direct connection to a sink drain out- Use the elbow supplied to stop the drain hose from slipping. a Adapter Attach the elbow to the drain b Spigot nut hose . c Hose clip d End of the hose ... -
Page 80: Electrical Connection
Miele product must also be maintained Risk of fire from overheating. in isolated operation or in operation that... -
Page 81: Consumption Data
Consumption data... -
Page 82: Technical Data
Maximum transmission power < 100 mW EU Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/ The complete text of the EU declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.ie - For service, information, operating instructions etc: go to https://miele.co.uk/... -
Page 83: Conformity Declaration
Technical data UK Conformity declaration Miele hereby declares that this washing machine complies with UK Radio Equip- ment Regulations 2017, as amended. The complete text of the UK declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk... -
Page 84: Settings
Settings Selecting settings You can use the settings to alter the washing machine's electronics to suit Touch the sensor controls until changing requirements. the setting you want appears in the The settings can be altered at any display. time. - The sensor control scrolls down the list. -
Page 85: Twindos
Settings TwinDos Follow the manufacturer's instruc- tions on dosage given on the pack- You can set the type of detergent and aging. dispensing quantities and check the fill level of the UltraPhase 1 and The dispensing quantity required for UltraPhase 2 cartridges. the agent being used must be set. -
Page 86: Welcome Tone
Welcome tone Do not forget the code you have set. The volume for the welcome tone can If you forget the code, only Miele be set to one of 7 different settings. Technical Service can unlock the Selection washing machine. -
Page 87: Disp. Switch-Off Stat
Settings (factory default) Buttons inactive Prog. & max load Controls the brightness of the sensor The programme name and the max- controls that can be activated. imum load size are shown in the dis- play for several seconds. – (dark) –... -
Page 88: Soak Duration
(factory default) Normal Plus At high altitudes, water has a lower Plus boiling point. Miele recommends ac- tivating the reduced temperature set- Plus ting at altitudes of 2000 m or above to Maximum rinse level prevent water from boiling. The max- imum temperature is reduced to 80 °C... -
Page 89: Suds Cooling
DIN 1986 (visible if Miele@home is ac- Deactivate tivated) Suds cooling is deactivated as standard. Miele@home remains set up, the WiFi Low water pressure function is switched off. (visible if Miele@home is deac- Activate If the water pressure is below 100 kPa tivated) (1 bar), the washing machine cancels... -
Page 90: Remote Control
If an external signal has not been received by the latest start time Once the Miele app has been installed set, the washing machine will start on your mobile device, you can check automatically (see the “Delay start”... -
Page 91: Copyrights And Licences For The Communication Module
These items of want any updates to be downloaded software/software components are pro- automatically. tected by copyright. The copyrights held by Miele and third parties must be re- Running RemoteUpdate spected. Information about the content and Furthermore, this communication mod-... -
Page 92: Detergents And Care Products
These specialist detergents are available available for this washing machine. All as convenient single-use capsules. products have been designed for Miele washing machines. Caps Sport These and many other products can be - For synthetic fabrics ordered from www.shop.miele.com, the... -
Page 93: Fabric Care
Detergents and care products Fabric care Machine care These fabric care products are available TwinDosCare as convenient single-use capsules. - Cleaning agent for the TwinDos dis- pensing system Fabric conditioner cap - Use before a prolonged downtime (at - Fabric conditioner for freshly scented least 2 months) laundry - Use before changing to a different... - Page 95 United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: info@miele.co.uk Australia Ireland South Africa Miele Australia Pty. Ltd. Miele Ireland Ltd. Miele (Pty) Ltd. ACN 005 635 398 2024 Bianconi Avenue...
- Page 96 WWI 860 en-GB M.-Nr. 12 029 691 / 03...