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LG FHP1413Z7M Owner's Manual
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LG FHP1413Z7M Owner's Manual

LG FHP1413Z7M Owner's Manual

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global_main.book.book Page 1 Wednesday, March 8, 2023 9:10 AM
OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
FHP1413Z7M
MFL71781399
Rev.00_030823
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG FHP1413Z7M

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH FHP1413Z7M www.lg.com MFL71781399 Rev.00_030823 Copyright © 2023 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Control Panel ....................22 Preparing the Wash Load ................25 Adding Detergents and Softeners ..............25 Programme Table ....................30 Extra Options and Functions ................34 SMART FUNCTIONS LG ThinQ Application ..................40 Smart Diagnosis ....................42 MAINTENANCE Cleaning After Every Wash................44 Cleaning the Appliance Periodically ..............44 TROUBLESHOOTING...

  • Page 3: Safety Instructions

    global_main.book.book Page 3 Wednesday, March 8, 2023 9:10 AM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
  • Page 4 global_main.book.book Page 4 Wednesday, March 8, 2023 9:10 AM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Page 5 global_main.book.book Page 5 Wednesday, March 8, 2023 9:10 AM SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
  • Page 6 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.

  • Page 7: Caring For The Environment

    • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
  • Page 8 • To locate a nearest collection centre or call for pick-up (limited area only) for disposal of this appliance, please contact No. 08069379999, Toll Free No. 1800-315-9999 for details. All collection centre and pick up facilities are done by third parties with LG Electronics India Pvt.
  • Page 9 Page 9 Wednesday, March 8, 2023 9:10 AM SAFETY INSTRUCTIONS Ltd. Merely as a facilitator. For more detailed information, please visit : http://www.lg.com/in...

  • Page 10: Installation Parts And Specifications

    global_main.book.book Page 10 Wednesday, March 8, 2023 9:10 AM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
  • Page 11 Page 11 Wednesday, March 8, 2023 9:10 AM INSTALLATION Specifications Model FHP1413Z7M Power Supply 220‒240 V~, 50 Hz Product Weight 73 kg Dimension(mm) D’’ D’ 1145...
  • Page 12 global_main.book.book Page 12 Wednesday, March 8, 2023 9:10 AM INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.

  • Page 13: Installation Place Requirements

    global_main.book.book Page 13 Wednesday, March 8, 2023 9:10 AM INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location •...

  • Page 14: Unpacking The Appliance

    INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...

  • Page 15: Levelling The Appliance

    global_main.book.book Page 15 Wednesday, March 8, 2023 9:10 AM INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
  • Page 16 • Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.

  • Page 17: Connecting The Water Supply Hose

    • Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...
  • Page 18 global_main.book.book Page 18 Wednesday, March 8, 2023 9:10 AM INSTALLATION Connecting Screw-Type Hose to Tap Without Connecting One Touch Type Hose to Tap Thread Without Thread Loosen the 4 fixing screws Unscrew the adapter ring plate and loose the 4 fixing screws. Remove the guide plate if the tap is too large to fit the adapter.

  • Page 19: Installing The Drain Hose

    global_main.book.book Page 19 Wednesday, March 8, 2023 9:10 AM INSTALLATION connector latch plate. Make sure the adapter • Make sure that the hose should not be kinked or locks into place. trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
  • Page 20 global_main.book.book Page 20 Wednesday, March 8, 2023 9:10 AM INSTALLATION • When installing the drain hose to a sink, secure it tightly with string.

  • Page 21: Operation Operation Overview

    global_main.book.book Page 21 Wednesday, March 8, 2023 9:10 AM OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.

  • Page 22: Control Panel

    • This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
  • Page 23 global_main.book.book Page 23 Wednesday, March 8, 2023 9:10 AM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. •...
  • Page 24 global_main.book.book Page 24 Wednesday, March 8, 2023 9:10 AM OPERATION Description AI DD • AI DD provides the appropriate drum rotation actions after load sensing is completed. • is activated when the Cotton, Mixed Fabric, and Easy Care programmes are selected and operated.

  • Page 25: Preparing The Wash Load

    global_main.book.book Page 25 Wednesday, March 8, 2023 9:10 AM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
  • Page 26 global_main.book.book Page 26 Wednesday, March 8, 2023 9:10 AM OPERATION detergents that are suitable for Drum (front • Part load: 1/2 of the normal amount. load) type washers. • Minimum load: 1/3 of full load. • If too many suds occur, reduce the detergent amount.
  • Page 27 global_main.book.book Page 27 Wednesday, March 8, 2023 9:10 AM OPERATION • It is normal for a small amount of water to Pour the detergent and softener into their remain in the manual dispenser respective compartments, up to the MAX line. compartments at the end of the cycle.
  • Page 28 global_main.book.book Page 28 Wednesday, March 8, 2023 9:10 AM OPERATION top of your washer. These products can damage Open the detergent dispenser drawer. the washer’s finish and controls. NOTE • The manual dispenser cannot be used for dispensing pre-wash detergent. •...
  • Page 29 global_main.book.book Page 29 Wednesday, March 8, 2023 9:10 AM OPERATION Adding Water Softener A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level. • First add detergent, and then the water softener. Dispense according to the amount specified on the packaging.

  • Page 30: Programme Table

    global_main.book.book Page 30 Wednesday, March 8, 2023 9:10 AM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Cotton+ 60 ℃ (Cold to 60 ℃) Max.
  • Page 31 global_main.book.book Page 31 Wednesday, March 8, 2023 9:10 AM OPERATION Hand/Wool 30 ℃ (Cold to 40 ℃) Max. Load: 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc. • Use detergent for machine washable woolens Sportswear 40 ℃...
  • Page 32 global_main.book.book Page 32 Wednesday, March 8, 2023 9:10 AM OPERATION NOTE • Rinse+, Delay End and Add Item options can be selected for every washing programme in this table. Programme Steam TurboWash Pre Wash Intensive Cotton Cotton+ TurboWash 39 Mixed Fabric Easy Care Silent Wash Allergy Care...
  • Page 33 global_main.book.book Page 33 Wednesday, March 8, 2023 9:10 AM OPERATION Spin Speed Programme Default Available Delicates 800 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm Sportswear 800 rpm Up to 800 rpm Speed 14 400 rpm Duvet 1000 rpm Up to 1000 rpm...

  • Page 34: Extra Options And Functions

    global_main.book.book Page 34 Wednesday, March 8, 2023 9:10 AM OPERATION Extra Options and Press the Power button. Functions You can use the extra options and functions to Add detergent. customize the programmes. Customizing a Washing Select a washing programme. Programme Each programme has default settings that are Customize the washing programme (Temp., selected automatically.
  • Page 35 global_main.book.book Page 35 Wednesday, March 8, 2023 9:10 AM OPERATION TurboWash Select a washing programme. Adding this option reduces the programme time but the similar washing results will be provided. Follow the next steps to use a special Press the Start/Pause button. option.
  • Page 36 global_main.book.book Page 36 Wednesday, March 8, 2023 9:10 AM OPERATION - If the liquid detergent indicator NOTE buttons indicator blink and the chime sounds, pour the detergent into the • The delay time is the time to the end of the compartment, up to the MAX line.
  • Page 37 global_main.book.book Page 37 Wednesday, March 8, 2023 9:10 AM OPERATION • Dispenser 1: Press and hold the Dispenser 1 Press the Start/Pause button. button for 3 seconds. • Dispenser 2: Press and hold the Dispenser 2 NOTE button for 3 seconds. •...
  • Page 38 global_main.book.book Page 38 Wednesday, March 8, 2023 9:10 AM OPERATION • Using this function may cause some foam in the Press and hold the Dispenser 1 and Dispenser drum. 2 buttons at the same time for 3 seconds to save the changes. Setting the Dispenser 2 for Different Liquid Wash the ezDispense compartment that Detergent Dispenser...
  • Page 39 global_main.book.book Page 39 Wednesday, March 8, 2023 9:10 AM OPERATION • Turning off the power will not reset this function. You must deactivate this function before you can access any other functions. Locking the Control Panel Turn on the power. Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to activate this function.

  • Page 40: Smart Functions

    Page 40 Wednesday, March 8, 2023 9:10 AM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
  • Page 41 Page 41 Wednesday, March 8, 2023 9:10 AM SMART FUNCTIONS • Smartphone user interface (UI) may vary Run the LG ThinQ application and sign in with depending on the mobile operating system (OS) your existing account or create an LG account and the manufacturer.

  • Page 42: Smart Diagnosis

    LG ThinQ application. • Launch the LG ThinQ application and select the Disable this function manually Smart Diagnosis feature in the menu. Follow When this function is activated, press and hold the the instructions provided in the LG ThinQ Remote Start button for 3 seconds.
  • Page 43 global_main.book.book Page 43 Wednesday, March 8, 2023 9:10 AM SMART FUNCTIONS • Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. After the data transfer is complete, the diagnosis will be displayed in the application. NOTE •...

  • Page 44: Maintenance

    global_main.book.book Page 44 Wednesday, March 8, 2023 9:10 AM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
  • Page 45 global_main.book.book Page 45 Wednesday, March 8, 2023 9:10 AM MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue. The water inlet filter collects lime or any sediment that may be in water that is supplied to the •...
  • Page 46 global_main.book.book Page 46 Wednesday, March 8, 2023 9:10 AM MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation.
  • Page 47 global_main.book.book Page 47 Wednesday, March 8, 2023 9:10 AM MAINTENANCE Cleaning the ezDispense Clean the inserts with warm water. Drawer • Rinse the drawer in warm water to dissolve the detergent residue or softener scale. Clean the ezDispense compartments every time •...
  • Page 48 global_main.book.book Page 48 Wednesday, March 8, 2023 9:10 AM MAINTENANCE Securely close the covers on the ezDispense compartments. Wipe off any moisture with a dry towel or cloth after cleaning. Reinsert the detergent dispenser drawer.

  • Page 49: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 50 • Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
  • Page 51 global_main.book.book Page 51 Wednesday, March 8, 2023 9:10 AM TROUBLESHOOTING Symptoms Possible Cause & Solution The amount of liquid detergent in the detergent compartment did not E dz decrease. ezDispense ERROR 2 • Call for service. The amount of fabric softener in the liquid fabric softener or liquid E d3 detergent compartment did not decrease.
  • Page 52 global_main.book.book Page 52 Wednesday, March 8, 2023 9:10 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Vibrating noise Not all levelling feet are resting firmly and evenly on the floor. • See the Levelling the Appliance instruction to adjust the levelling of the appliance.
  • Page 53 global_main.book.book Page 53 Wednesday, March 8, 2023 9:10 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Start/Pause was not pressed after a programme was set. operate. • Press the Power button, then reselect the desired programme and press the Start/Pause button.
  • Page 54 global_main.book.book Page 54 Wednesday, March 8, 2023 9:10 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Cycle time is longer The load is too small. than usual. • Add more items to allow the appliance to balance the loads. Heavy articles are mixed with lighter items. •...
  • Page 55 global_main.book.book Page 55 Wednesday, March 8, 2023 9:10 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Wrinkling Hot and cold water supply hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the supply hose connections. Spin speed may be too high. •...
  • Page 56 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 57 global_main.book.book Page 57 Wednesday, March 8, 2023 9:10 AM TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The distance between the appliance and the router is too far. and smartphone are • If the distance between the appliance and the router is too far, the signal not connected to the may be weak and the connection may not be configured correctly.
  • Page 58 global_main.book.book Page 58 Wednesday, March 8, 2023 9:10 AM Memo...
  • Page 59 global_main.book.book Page 59 Wednesday, March 8, 2023 9:10 AM Memo...
  • Page 60 global_main.book.book Page 58 Wednesday, March 8, 2023 9:10 AM...

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