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Veriton M4690G Desktop Computer
Lifecycle Extension Guide
Veriton M4690G Lifecycle Extension Guide V1.00
20220228
I

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Summary of Contents for Acer Veriton M4690G

  • Page 1 Veriton M4690G Desktop Computer Lifecycle Extension Guide Veriton M4690G Lifecycle Extension Guide V1.00 20220228...
  • Page 2 Self-Repair ............................3 Disassembly Procedures ........................5 Troubleshooting ..........................41 Exploded Diagrams ......................... 44 FRU (Field Replaceable Unit) List ..................... 45 To remove your personal data ......................46...
  • Page 3 NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
  • Page 4 Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. Updating the Drivers: Run Windows Update in order to get the latest drivers from Acer: •...
  • Page 5 Disassembly Procedures ⚫ Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 ⚫ WEEE Annex VII Component These components are classified as requiring selective treatment. ⚫ Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: Place the system on a stable work surface. Remove AC power cord from the system and peripherals Remove all cables from the system.
  • Page 7 Left Side Panel Removal 1. Remove the Left Side Panel 1.1. Remove the two screws securing the left side panel to the chassis.. 1.2. Press the release latch (1) and detach the left side panel from the chassis (2).
  • Page 8 ODD Module Removal 2. Remove the ODD 2.1. Release the ODD power and SATA cables from the cable tie that secures them to the chassis. 2.2. Disconnect the power and SATA cables from the ODD module.
  • Page 9 2.3. Disconnect the ODD power and SATA cables from the mainboard. 2.4. Press the retaining latch (1) and slide the ODD module out of the chassis (2).
  • Page 10 2.5. Remove the two screws securing the rear and side brackets to the ODD. 2.6. Detach the rear and side brackets from the ODD.
  • Page 11 2.7. Force eject the ODD tray by inserting a thin metal object into the ODD emergency eject hole. 2.8. Disengage the latch securing the ODD bezel to the ODD tray and detach the bezel from the ODD module...
  • Page 12 Front Bezel Removal 3. Remove the Front Bezel 3.1. Release the front bezel retention tabs from the chassis interior. 3.2. Pull the front bezel away from the chassis.
  • Page 13 Expansion Board Removal 4. Remove the Expansion Board 4.1. Remove the screw securing the expansion board bracket to the chassis. 4.2. Unlatch the metal clip securing the expansion board bracket to the chassis.
  • Page 14 4.3. Remove the PCIe x16 expansion board (VGA card) from its slot. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
  • Page 15 HDD Removal 5. Remove the HDD 5.1. Slide the HDD carrier out of the chassis. 5.2. Pull both sides of the HDD carrier (1) then remove the HDD (2).
  • Page 16 Case Open Module Removal 6. Remove the Case Open Module 6.1. Release the case open and system fan cables from the adhesive tape that secures them to the chassis. 6.2. Disconnect the case open cable from the mainboard.
  • Page 17 6.3. Remove the two screws securing the case open module to the chassis. 6.4. Detach the case open module from the chassis.
  • Page 18 ODD Bracket Removal 7. Remove the ODD bracket 7.1. Remove the screw securing the ODD bracket to the chassis. 7.2. Detach the ODD bracket from the chassis.
  • Page 19 Thermal Module Removal WARNING: The heatsink becomes very hot when the system is on. Wait for the heatsink to cool off before proceeding with below steps. 8. Remove the Thermal Module 8.1. Disconnect the heatsink fan cable from the mainboard. 8.2.
  • Page 20 8.3. Remove the thermal module.
  • Page 21 CPU Removal IMPORTANT: Before removing the CPU from the mainboard, make sure to create a backup file of all important data. WARNING: The CPU becomes very hot when the system is on. Allow it to cool off first before handling. 9.
  • Page 22 9.3. Open the CPU cover plate. 9.4. Lift the CPU from the socket. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
  • Page 23 Memory Module Removal 10. Remove the Memory modules 10.1. Press outward the holding clips on both sides of the DIMM slot to release the DIMM (1), then gently pull the DIMM upward to remove it from the mainboard (2). Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 24 SSD Module Removal 11. Remove the SSD module 11.1. Remove the screw securing the SSD module to the mainboard. 11.2. Remove the SSD module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 25 11.3. Detach the thermal pad from the SSD module.
  • Page 26 WLAN Module Removal 12. Remove the WLAN module 12.1. Disconnect the WLAN antenna cables from the WLAN module. NOTE: For reference during machine reassembly, note which cable color corresponds to the main and auxiliary connectors. 12.2. Remove the screw securing the WLAN module to the mainboard.
  • Page 27 12.3. Remove the WLAN module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
  • Page 28 System Fan Removal 13. Remove the System fan 13.1. Disconnect the system fan cable from the mainboard. 13.2. Remove the four screws securing the system fan to the chassis.
  • Page 29 13.3. Remove the system fan from the chassis.
  • Page 30 Front I/O Assembly Removal 14. Remove the front I/O assembly 14.1. Disconnect the front I/O cable from the mainboard. 14.2. Remove the two screws securing the front I/O bracket to the chassis.
  • Page 31 14.3. Pull the bracket with the cables out of the chassis. 14.4. Remove the two screws securing the SD card reader board to the bracket...
  • Page 32 14.5. Remove the SD card reader board from the bracket. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
  • Page 33 Mainboard Removal 15. Remove the Mainboard 15.1. Remove the two screws securing the VGA cover to the VGA connector. 15.2. Detach the VGA cover from the VGA connector.
  • Page 34 15.3. Disconnect the power supply, HDD power & SATA and power button/LED cables from the mainboard. 15.4. Remove the nine screws securing the mainboard to the chassis.
  • Page 35 15.5. Slide the mainboard towards the front of the system to disengage the ports from the rear I/O bracket. 15.6. Gently lift the mainboard off the chassis. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
  • Page 36 RTC Battery Removal 16. Remove the RTC battery 16.1. Gently push the RTC battery sideways (1), then lift it off the mainboard (2). Note: WEEE Annex VII component. The RTC battery has been highlighted with the yellow circle as shown above. Please follow local regulations for disposal of used batteries. Caution: Risk of explosion if battery is replaced by an incorrect type.
  • Page 37 PSU Removal 17. Remove the Power Supply Unit 17.1. Release the power supply cables from the metal latches that secure them to the chassis. 17.2. Remove the three screws securing the rear end of the power supply module to the chassis.
  • Page 38 17.3. Remove the screw securing the front end of the power supply module to the chassis. 17.4. Pull out the power supply from the chassis.
  • Page 39 HDD Power and SATA Combo Cable Removal 18. Remove the HDD Power and SATA Combo Cables 18.1. Release the HDD power and SATA combo cables from the metal latches that secure them to the chassis. 18.2. Remove the four screws securing the HDD power and SATA combo cable to the chassis.
  • Page 40 18.3. Pull out the HDD power and SATA combo cable from the chassis.
  • Page 41 Troubleshooting This chapter provides troubleshooting information for the Veriton VN6660G/4660G Mini PC Service Guide. ⚫ Power-On Self-Test (POST) ⚫ POST Error Messages List Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but for the most part transparent to the user.
  • Page 42 POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List "to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”.
  • Page 43 Memory test fail If POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. Override enabled - If the system cannot boot using the current CMOS configuration, the BIOS can override the Defaults loaded current configuration with a set of BIOS defaults designed for the most stable, minimal- performance system operations.
  • Page 44 Exploded Diagrams Figure 1 System Exploded Diagram...
  • Page 45 FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device...
  • Page 46 To remove your personal data • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...