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Cisco 7935 - IP Conference Station VoIP Phone Administration Manual
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Cisco 7935 - IP Conference Station VoIP Phone Administration Manual

Cisco 7935 - IP Conference Station VoIP Phone Administration Manual

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Cisco IP Conference Station 7935
Administration Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 526-4100
Customer Order Number: DOC-7812727=
Text Part Number: 78-12727-03

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  • Page 1 Cisco IP Conference Station 7935 Administration Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7812727= Text Part Number: 78-12727-03...
  • Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
  • Page 3 Cisco IP Conference Station 7935 Administration Guide Copyright © 2001-2002, Cisco Systems, Inc. All rights reserved.

  • Page 5: Table Of Contents

    Technical Assistance Center xviii Cisco TAC Web Site xviii Cisco TAC Escalation Center Overview of the Cisco IP Conference Station 7935 C H A P T E R Networking Protocols Supported Features Available Connections Understanding Interactions with Other Cisco IP Telephony Products...
  • Page 6 Understanding the Startup Process Understanding the Requirements for Installing and Setting Up the Cisco IP Conference Station 7935 Installation of the Cisco IP Conference Station 7935 C H A P T E R Preparing to Install Setting the Default Device Load...
  • Page 7 Using the Corporate Directory 3-22 Searching for Corporate Users 3-22 Configuring a Local Directory 3-24 Using the Phone Book 3-25 Opening the Phone Book 3-25 Adding an Entry 3-25 Editing an Entry 3-26 Cisco IP Conference Station 7935 Administration Guide 78-12727-03...
  • Page 8 C H A P T E R Viewing Network Statistics Using Ping Other Troubleshooting Technical Specifications for the Cisco IP Conference Station 7935 A P P E N D I X Physical and Operating Environment Specifications Cable Specifications N D E X...

  • Page 9: About This Guide

    About This Guide Overview The Cisco IP Conference Station 7935 Administration Guide provides you with the information you need to understand, install, configure, and manage a Cisco IP Conference Station 7935 on your network. Audience Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the IP Conference Station on the network.

  • Page 10: Objectives

    Objectives This guide provides all the necessary steps to make the Cisco IP Conference Station 7935 operational on the Voice over IP (VoIP) network. It does not provide detailed information about procedures performed on Cisco CallManager or other network devices. Refer to the Cisco CallManager...

  • Page 11: Related Documentation

    About This Guide Related Documentation Related Documentation For more information about the IP Conference Station or Cisco CallManager, refer to these publications: Document Name Location Cisco IP Conference http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7935 /index.htm Station 7935 Release Notes Cisco IP Conference http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7935 /index.htm Station 7935 Quick...
  • Page 12 Means reader be careful. In this situation, you might do something that could Caution result in equipment damage or loss of data. Timesaver This symbol means the described action saves time. You can save time by performing the action described in the paragraph. Cisco IP Conference Station 7935 Administration Guide 78-12727-03...
  • Page 13 Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta). Cisco IP Conference Station 7935 Administration Guide xiii 78-12727-03...
  • Page 14 La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo. Cisco IP Conference Station 7935 Administration Guide 78-12727-03...
  • Page 15 Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning. Cisco IP Conference Station 7935 Administration Guide 78-12727-03...

  • Page 16: Obtaining Documentation

    Obtaining Documentation Obtaining Documentation The following sections explain how to obtain documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at the following URL: http://www.cisco.com Documentation CD-ROM Cisco documentation and additional literature are available in a CD-ROM package.

  • Page 17: Documentation Feedback

    About This Guide Obtaining Technical Assistance Documentation Feedback If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click the Fax or Email option under the “Leave Feedback” at the bottom of the Cisco Documentation home page.

  • Page 18: Technical Assistance Center

    No workaround is available. Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable. Cisco TAC Web Site...

  • Page 19: Cisco Tac Escalation Center

    If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL: http://www.cisco.com/tac/caseopen If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
  • Page 20 About This Guide Obtaining Technical Assistance Cisco IP Conference Station 7935 Administration Guide 78-12727-03...

  • Page 21: Chapter 1 Overview Of The Cisco Ip Conference Station 7935

    Overview of the Cisco IP Conference Station 7935 The Cisco IP Conference Station 7935 is an IP-based, hands-free conference station that uses Voice over IP (VoIP) technology. The IP Conference Station interacts with several other key Cisco IP Telephony components, including Cisco CallManager.
  • Page 22 Chapter 1 Overview of the Cisco IP Conference Station 7935 Networking Protocols Networking Protocol Purpose Usage Notes Cisco Discovery Protocol (CDP) CDP is a device-discovery The IP Conference Station uses protocol that runs on all CDP to communicate Cisco-manufactured equipment.

  • Page 23: Supported Features

    Chapter 1 Overview of the Cisco IP Conference Station 7935 Supported Features Networking Protocol Purpose Usage Notes Real-Time Transport (RTP) RTP is a standard for The IP Conference Station can transporting real-time data, such collect and process RTP traffic as interactive voice and video from routers, hubs, and switches.

  • Page 24: Available Connections

    Cisco IP Telephony Products To function in the IP telephony network, the IP Conference Station must be connected to a networking device, such as a Cisco Catalyst switch, in order to obtain network connectivity. The IP Conference Station must also be registered with a Cisco CallManager system in order to make and receive calls.

  • Page 25: Understanding How The Ip Conference Station Interacts With Cisco Callmanager

    Cisco CallManager Cisco CallManager is an open and industry-standard call processing system. Cisco CallManager software runs on a Windows 2000 server and sets up and tears down calls between phones, integrating traditional PBX functionality with the corporate IP network. Cisco CallManager manages the components of the IP telephony system, the conference stations, the phones, access gateways, and the resources necessary for such features as call conferencing and route planning.

  • Page 26: Understanding The Requirements For Installing And Setting Up The Cisco Ip Conference Station 7935

    Chapter 1 Overview of the Cisco IP Conference Station 7935 Understanding the Requirements for Installing and Setting Up the Cisco IP Conference Station 7935 Accessing TFTP Server In addition to assigning an IP address, the DHCP server also directs the IP Conference Station to a TFTP Server.
  • Page 27 Chapter 1 Overview of the Cisco IP Conference Station 7935 Understanding the Requirements for Installing and Setting Up the Cisco IP Conference Station 7935 Task Purpose For More Information Configure routers, gateways, and Sets up the IP telephony See the documentation included switches to handle voice network.
  • Page 28 Chapter 1 Overview of the Cisco IP Conference Station 7935 Understanding the Requirements for Installing and Setting Up the Cisco IP Conference Station 7935 Cisco IP Conference Station 7935 Administration Guide 78-12727-03...

  • Page 29: Chapter 2 Installation Of The Cisco Ip Conference Station 7935

    Cisco CallManager for the conference stations and make decisions about how you want the stations to be added to the Cisco CallManager database. Because Cisco CallManager handles the call processing on the network, this is a critical step. You can choose to have the stations auto-register themselves with the database, or you can add the stations manually.

  • Page 30: Setting The Default Device Load

    Choose Phone from the Device Type drop-down list box, and click Next. Step 2 The Add a New Phone page displays. Choose the the Cisco 7935 phone type and click Next. (Once you select a phone Step 3 type, you cannot modify it.) The Phone Configuration page displays.

  • Page 31: Using Auto-Registration

    Chapter 2 Installation of the Cisco IP Conference Station 7935 Preparing to Install Field Description MAC Address Enter the Media Access Control (MAC) address that identifies Cisco IP Conference Station 7935. The value must be 12 hexadecimal characters. The MAC address is located on the bottom of the...

  • Page 32: Adding Ip Conference Stations Manually

    You can also use auto-registration to quickly register all stations with the Cisco CallManager database. You can then modify any settings, such as the directory numbers, from Cisco CallManager. The following procedure provides an overview of the steps you must perform in Cisco CallManager.

  • Page 33: Using Dhcp

    Cisco CallManager Administration application for additional information. Step 1 Start Cisco CallManager Administration. Add an IP Conference Station to Cisco CallManager by selecting Device > Add Step 2 a New Device. The Add a New Device page displays.

  • Page 34: Assigning Static Ip Addresses

    Start Cisco CallManager Administration. Step 1 Step 2 Add a station to Cisco CallManager by selecting Device > Add a New Device. The Add a New Device page displays. Choose Phone from the Device Type drop-down list box, and click Next.

  • Page 35: Before You Begin

    Chapter 2 Installation of the Cisco IP Conference Station 7935 Installing the Cisco IP Conference Station 7935 Before You Begin Before you begin the installation of the IP Conference Station, review the following: • “Package Contents” section on page 2-7 “Network Requirements”...

  • Page 36: Network Requirements

    Refer to the Cisco CallManager documentation or online help in the Cisco CallManager Administration application to ensure that the Cisco CallManager is properly set up to manage the IP Conference Station and to properly route and process calls. If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco CallManager before connecting any IP Conference Station to the network.

  • Page 37: Safety Notices

    These are the safety considerations for using the IP Conference Station. Read these notices before you install or use the IP Conference Station. You can also refer to the Regulatory Compliance and Safety Information for the Cisco IP Conference Station 7935 for international agency compliance, safety, and statutory information for the Cisco IP Conference Station 7935.
  • Page 38 Caution The Cisco IP Conference Station 7935 is inoperable during a power outage if it is not supported by a UPS (uninterruptible power supply) when using a local power supply unit. This affects your ability to reach 911.

  • Page 39: Installing And Connecting To The Network

    Refer to the following picture for graphical views of the installation procedures. Note Daisy-chaining IP Conference Stations to other Cisco IP Phones is not supported and will not work.\ Cisco IP Conference Station 7935 Administration Guide 2-11...
  • Page 40 If you do not correctly connect the cables, PIM, power supply, and the Note IP Conference Station unit, the IP Conference Station will not work. Use of non-Cisco certified components may not work and may void the IP Conference Station product warranty. Cisco IP Conference Station 7935 Administration Guide...

  • Page 41: Verifying Startup Process

    The startup process may take several minutes, and some of these Note messages may not appear due to the access speed of your network. After the IP Conference Station has successfully registered with a Cisco CallManager, the following information appears in the LCD screen display: Date and Time –...

  • Page 42: Configuring Startup Network Settings

    TFTP server IP address • Collect the necessary information and follow the procedures described in Chapter 3, “Configuration of the Cisco IP Conference Station 7935”. Introducing the Cisco IP Conference Station 7935 The IP Conference Station provides basic business audio conferencing features and functions, such as Call Hold, Call Transfer, Call Release, Mute, and Conference, over an IP network.
  • Page 43 Chapter 2 Installation of the Cisco IP Conference Station 7935 Introducing the Cisco IP Conference Station 7935 Cisco IP Conference Station 7935 Administration Guide 2-15 78-12727-03...
  • Page 44 Chapter 2 Installation of the Cisco IP Conference Station 7935 Introducing the Cisco IP Conference Station 7935 LEDs Provide call status indicators. Call State Off: LEDs All off Dial Tone On: LEDs All Green Dialing: LEDs All Green Connected: LEDs All Green...
  • Page 45 Chapter 2 Installation of the Cisco IP Conference Station 7935 Introducing the Cisco IP Conference Station 7935 Softkeys Answer: picks up the current call Conf: adds a party to a conference call Corp Dir: lets you search a corporate directory for a number to call...
  • Page 46 Chapter 2 Installation of the Cisco IP Conference Station 7935 Introducing the Cisco IP Conference Station 7935 10 Phone button Allows you to get a dial tone, answer an incoming call, and hang up a call. 11 Exit button Returns to the main LCD screen display from a menu, a list, or the Phone Book.
  • Page 47 Configuration of the Cisco IP Conference Station 7935 The Cisco IP Conference Station 7935 is a network device and includes configurable network settings. You must configure many of these settings before the IP Conference Station is accessible and usable for your users.

  • Page 48: Verifying System Settings

    The IP Conference Station contains detailed information about its current system settings. This information is useful when troubleshooting or when making changes to any system settings. You can also use the Cisco IP Conference Station 7935 Web Interface to view Timesaver system settings. See the “Web Interface”...

  • Page 49: Ip Conference Station

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Verifying System Settings System Setting Description Usage Notes MAC Address Indicates the unique Media Cannot configure. Access Control (MAC) address of the IP Conference Station. IP Address This is the IP address assigned to The IP address identifies the the IP Conference Station.
  • Page 50 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Verifying System Settings System Setting Description Usage Notes CallManager 1 Address, Identifies the Set automatically from CallManager 2 Address, Cisco CallManager systems that Cisco CallManager. CallManager 3 Address are available for processing calls from this IP Conference Station.

  • Page 51: Accessing Network Configuration Settings

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Accessing Network Configuration Settings System Setting Description Usage Notes Date Indicates the date setting on the There are two date format IP Conference Station. settings. Codec Indicates the compression Set automatically by the setting on the IP Conference Station.

  • Page 52: Changing Dhcp Settings

    Step 6 Select button. You can now access and change network settings. Timesaver You can also use the Cisco IP Conference Station 7935 Web Interface to change network options. See the “Web Interface” section on page 3-27. Changing DHCP Settings DHCP automatically assigns IP addresses to devices when you connect them to the network.

  • Page 53: Disabling Dhcp

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Accessing Network Configuration Settings Disabling DHCP If you are not using DHCP in your network, you can disable DHCP. Follow these steps to disable DHCP before you manually assign an IP address to an IP Conference Station.

  • Page 54: Assigning A Subnet Mask

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Accessing Network Configuration Settings Each IP address has two parts: the network ID and the host ID. The network ID identifies all hosts that are on the same physical network. The host ID identifies a specific host on a network.

  • Page 55: Assigning A Default Gateway

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Accessing Network Configuration Settings Assigning a Default Gateway Note You can only manually assign a default gateway if DHCP is disabled. When you manually assign an IP address to an IP Conference Station, you can assign the default gateway to be used.

  • Page 56: Assigning Dns Servers

    Configuring VLAN Options You can change the administrative VLAN used by the IP Conference Station. However, if you have an auxiliary VLAN assigned on the Cisco Catalyst switch, that setting overrides any changes made on the IP Conference Station. Cisco IP Conference Station 7935 Administration Guide...

  • Page 57: Configuring Tftp Options

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Accessing Network Configuration Settings Follow these steps to configure the VLAN ID on the IP Conference Station. Press the Up or Down scroll button to select Adm VLAN. Step 1 Press the <...

  • Page 58: Configuring The Http Port

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Verifying Firmware Version Information Step 3 Press the Save softkey to save your change. Press the Down scroll button to select Alt TFTP Addr. Step 4 Use the dialing pad to enter a new Alternate TFTP Server address.

  • Page 59: Resetting The Ip Conference Station

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Resetting the IP Conference Station Step 3 Press the Select button. Press the Up or Down scroll button to select SW Version. Step 4 The firmware version number is displayed.

  • Page 60: Default Settings

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Erasing the Local Configuration Follow this procedure to restore the default settings. Press the Menu button. Step 1 Press the Up or Down scroll button to select Admin Setup. Step 2 Press the Select button.
  • Page 61 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Erasing the Local Configuration Administrator- User- Setting (Default Value) Valid Options controlled controlled Notes CM1 address (no default) Set by Cisco CallManager (via the .cnf file) CM2 address (no default)
  • Page 62 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Erasing the Local Configuration Administrator- User- Setting (Default Value) Valid Options controlled controlled Notes CM1 address (no default) Set by Cisco CallManager (via the .cnf file) CM2 address (no default)
  • Page 63 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Erasing the Local Configuration Administrator- User- Setting (Default Value) Valid Options controlled controlled Notes HTTP Port (80) Any number IP Address (no default) IP Mask (no default) Language (English) English...

  • Page 64: Upgrading The Application Load

    You can upgrade the application load on the IP Conference Station only from Cisco CallManager. Follow this procedure to upgrade the application load. Step 1 From the Cisco.com Web site, download the new application load (for example PC00503010100). Copy the new load to C:\Program Files\Cisco\TFTPPath. Step 2 Step 3 Start Cisco CallManager Administration.
  • Page 65 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Upgrading the Application Load Message Text for Successful Upgrade Message Text for Unsuccessful Upgrade Rebooting Rebooting (when reset through Cisco CallManager), or (when reset through Cisco CallManager), or Restarting Restarting...

  • Page 66: Changing The Ethernet Port Configuration

    Changing the Ethernet Port Configuration Changing the Ethernet Port Configuration Follow this procedure to change Ethernet port configuration options. You can also use the Cisco IP Conference Station 7935 Web Interface to change Timesaver options. See the “Web Interface” section on page 3-27.

  • Page 67: Changing The Administrator Password

    Configuration of the Cisco IP Conference Station 7935 Changing the Administrator Password Changing the Administrator Password Follow this procedure to change the administrator password. You can also use the Cisco IP Conference Station 7935 Web Interface to change Timesaver options. See the “Web Interface” section on page 3-27.

  • Page 68: Configuring Cisco Callmanager

    Cisco CallManager Administration Guide and the Cisco CallManager System Guide. Using the Corporate Directory After the corporate directory is configured in Cisco CallManager, you can use this feature on the IP Conference Station. Searching for Corporate Users You can search the corporate directory on the IP Conference Station by name and by phone number.
  • Page 69 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Configuring a Corporate Directory Search by Name Follow this procedure to search the corporate directory by name. Step 1 Press the Corp Dir softkey. The search screen displays. You can search by First Name or Last Name, or both.

  • Page 70: Configuring A Local Directory

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Configuring a Local Directory Search by Phone Number Follow this procedure to search the corporate directory by phone number. Step 1 Press the Corp Dir softkey. The search screen displays.

  • Page 71: Using The Phone Book

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Configuring a Local Directory Timesaver You can also use the Cisco IP Conference Station 7935 Web Interface to access the Phone Book. See the “Web Interface” section on page 3-27.

  • Page 72: Editing An Entry

    The IP Conference Station allows you to store or “park” a call at a specified number and then use any other phone in the Cisco CallManager system (for example, a phone in someone else’s office or in a conference room) to retrieve the...

  • Page 73: Call Pickup

    Configuration of the Cisco IP Conference Station 7935 Web Interface call. Call Park numbers need to be configured. Refer to the Cisco CallManager Administration documentation or online help in the Cisco CallManager Administration application for information on configuring call park numbers.

  • Page 74: Using The Web Interface

    The content of the Web interface is different for administrators and end-users. Both the administator and end-user views require login passwords. Using the Web Interface To access the Cisco IP Conference Station 7935 Web Interface follow these instructions. Open your Web browser.

  • Page 75: Administrator Settings

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface Step 3 To log in as the administrator, enter the administrator password and click Login. Note The default administrator password is **#. When logged on to the IP Conference Station Web pages, the Web pages Note will time out after approximately 20 minutes of inactivity.
  • Page 76 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface General settings, including: Language • • Local number DHCP • IP Address • • IP Mask Router1 Address • Host Name • • Domain Name DNS Server IP Address •...

  • Page 77: Network Setup

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface Compression, including: Supported Codecs • • Current Call Jitter Buffer • Silence Suppression • Network Configuration, including Mode • Speed • Network Setup The Network Setup Web page lets you change the following settings.

  • Page 78: Phone Book

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface Adminstrator VLAN ID You can set the Administrator VLAN ID for the IP Conference Station. The VLAN ID should be a number between 0 and 4095. TFTP Servers You can set the alternate TFTP Server for the IP Conference Station.
  • Page 79 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface Adding an Entry To add an entry in the phone book: Step 1 Click the Add button. Enter the phone number, last and first name, and company name.

  • Page 80: Sounds

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface Editing an Entry To edit an entry in the phone book: Step 1 Select the entry you want to change. Click the Edit button. Step 2 Make any changes to the entry.

  • Page 81: Time & Date

    Step 3 Time & Date Normally, the time and date is automatically set from the Cisco CallManager. The Time & Date Web page lets you manually change the time and date formats that appear on the LCD screen on the IP Conference Station.

  • Page 82: Diagnostics

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface To change the date format: Select the MM/DD/YY option button for a month/date/year format, or select the Step 1 DD/MM/YY option button for a day/month/year format. Step 2 Click Change to save your changes.
  • Page 83 Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface Changing the Administrator Password Step 1 In the Old Admin Password box, enter the current administrator password. Step 2 In the New Admin Password box, enter the new administrator password.

  • Page 84: Restore Factory Defaults

    Chapter 3 Configuration of the Cisco IP Conference Station 7935 Web Interface Restore Factory Defaults The Restore Defaults Web page lets you restore the factory default settings on the IP Conference Station. Opening the Restore Defaults Web Page • Click Restore Defaults in the navigation pane.

  • Page 85: Chapter 4 Troubleshooting The Cisco Ip Conference Station 7935

    Follow these steps to view network statistics. Press the Menu button Step 1 Press the Up or Down scroll button to select Admin Setup. Step 2 Step 3 Press the Select button. Cisco IP Conference Station 7935 Administration Guide 78-12727-03...

  • Page 86: Using Ping

    Chapter 4 Troubleshooting the Cisco IP Conference Station 7935 Using Ping Step 4 Enter the administrator password (the default administrator password is **#) and then press the Enter softkey. Step 5 Press the Up or Down scroll button to select Diagnostics, and then press the Select button.

  • Page 87: Other Troubleshooting

    Chapter 4 Troubleshooting the Cisco IP Conference Station 7935 Other Troubleshooting Step 7 Use the dialing pad to enter the IP address of the device you want to ping. Press the . softkey to enter periods (.) and press the < softkey to correct mistakes.
  • Page 88 Chapter 4 Troubleshooting the Cisco IP Conference Station 7935 Other Troubleshooting Problem Description Resolution IP Conference Station does not ring Check that the ringer setting is not “Ringer Off.” Check the volume level. • The IP Conference Station resets when it...

  • Page 89: Appendix

    A P P E N D I X Technical Specifications for the Cisco IP Conference Station 7935 This appendix describes the technical specifications for the Cisco IP Conference Station. Physical and Operating Environment Specifications Specification Value or Range Operating temperature 0°C to 40°C (32°...

  • Page 90: Cable Specifications

    Appendix A Technical Specifications for the Cisco IP Conference Station 7935 Cable Specifications Specification Value or Range Cables • One 6 ft. CAT 5 cable One 25 ft. CAT 5 cable • Distance Requirements As supported by the Ethernet Specification, each Conference Station must be within 100 meters (330 feet) of a wiring closet.

  • Page 91: I N D E X

    3-24 verifying 2-13 IP Conference Station accessing network configuration adding manually DHCP auto-registration enabling and disabling changing the administrator password 3-21 Diagnostics changing the Ethernet port configuration 3-20 network statistics Cisco IP Conference Station 7935 Administration Guide IN-1 78-12727-03...
  • Page 92 3-22 VoIP verifying firmware version network statistics 3-12 verifying system settings web interface 3-27 Phone Book 3-24 LDAP (Lightweight Directory Access Protocol) 3-22 safety notices specifications cable Cisco IP Conference Station 7935 Administration Guide IN-2 78-12727-03...
  • Page 93 LCD TFTP options 3-11 VLAN options configuring 3-10 web interface 3-27 Web pages diagnostics 3-36 phone book 3-32 setup 3-31 sounds 3-34 system information 3-29 time and date 3-35 Cisco IP Conference Station 7935 Administration Guide IN-3 78-12727-03...
  • Page 94 Index Cisco IP Conference Station 7935 Administration Guide IN-4 78-12727-03...

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