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Compaq 320 Notebook PC Compaq 321 Notebook PC Compaq 420 Notebook PC Compaq 421 Notebook PC Compaq 620 Notebook PC Compaq 621 Notebook PC HP 420 Notebook PC HP 620 Notebook PC Maintenance and Service Guide...
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Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Celeron are trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description ......................1 2 External component identification ................... 10 Top Components ........................10 TouchPad ....................... 10 Lights ........................11 Buttons, switch, and speaker ..................13 Keys ........................14 Front components ........................16 Right-side components ......................16 Left-side components .......................
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Grounding guidelines ....................48 Electrostatic discharge damage ..............48 Packaging and transporting guidelines ........49 Workstation guidelines .............. 49 Equipment guidelines ..............50 Component replacement procedures ..................51 Service tag ......................51 Computer feet ......................52 Battery ........................53 Service door ......................53 Hard drive ......................
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Using Computer Setup ................... 117 Navigating and selecting in Computer Setup ..........117 Restoring factory settings in Computer Setup ..........117 Computer Setup menus ..................118 File menu ....................118 Security menu ..................119 Diagnostics menu ................... 119 System Configuration menu ..............120 6 Specifications ........................
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External monitor ........................142 HDMI ..........................143 RJ-11 (modem) ........................144 RJ-45 (network) ........................145 Universal Serial Bus ......................145 9 Power cord set requirements ..................146 Requirements for all countries and regions ................146 Requirements for specific countries and regions ............... 147 10 Recycling ........................
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Category Description Discrete graphics, graphics, graphics, GL40 chipset GM45 chipset PM45 chipset S3/S4/S5 wake on LAN: AC only mode • • • Ethernat cable not included • • • Wireless Integrated WLAN options by way of MiniPCI card: 2 WLAN antennas built into display assembly •...
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Category Description Discrete graphics, graphics, graphics, GL40 chipset GM45 chipset PM45 chipset Windows Vista Home Basic 32 with Office • • • 2007 Ready and 1 year McAffey (People's Republic of China only) Windows Vista Home Basic 32 with Office •...
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Category Description Discrete graphics, graphics, graphics, GL40 chipset GM45 chipset PM45 chipset RedFlag Linux (People's Republic of China • • • only) SuSE Linux • • • Restore media: Windows 7 Home Basic 32 • • • Windows 7 Home Premium 32 •...
External component identification Top Components TouchPad Component Description TouchPad * Moves the pointer and selects or activates items on the screen. TouchPad button The left and right sides of the single button function like the left and right buttons on an external mouse. TouchPad scroll zone Scrolls up or down.
Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description Caps lock light On: Caps lock is on. Top Components...
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Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. ● Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device is on.
Buttons, switch, and speaker Component Description Speaker Produces sound. Internal display switch Turns off the display if the panel lid is closed while the power is ● Power button When the computer is off, press the button to turn on the computer.
Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Wireless key Because the wireless devices are enabled at the factory, use the wireless key to turn on or turn off the wireless devices simultaneously.
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Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Function keys Execute frequently used system functions when pressed in combination with the key.
Front components Component Description SD Card Reader Supports the following optional digital card formats: ● MultiMediaCard (MMC) ● MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ●...
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Component Description Optical drive light (select models only) Blinking: The optical drive is being accessed. Optical drive button (select models only) Opens the optical drive tray. Right-side components...
Left-side components Component Description ExpressCard slot Supports optional ExpressCards. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components.
Bottom components Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. Bottom components...
Component Description Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cook internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Memory module compartment Contains the memory module slot.
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Component Description Webcam (select models only) Records audio and video and captures still photographs. Integrated microphone Records sound. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Wireless antennas (select models only) On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into external power. AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Additional hardware components...
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
Computer major components Chapter 3 Illustrated parts catalog...
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605813-xxx For use in 39.6-cm (15.6-in) computers 605814-xxx Palm rest (includes TouchPad but not TouchPad board and cables) For use in Compaq 33.8-cm (13.3-in) computers 605779-001 For use in HP 35.6-cm (14.0-in) computers 605780-001 For use in Compaq 35.6-cm (14.0-in) computers 605781-001 For use in HP 39.6-cm (15.6-in) computers...
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Item Description Top cover for Compaq 33.8-cm (13.3-in) computers 605774-001 Top cover for HP 35.6-cm (14.0-in) computers 605775-001 Top cover for Compaq 35.6-cm (14.0-in) computers 605776-001 Top cover for HP 39.6-cm (15.6-in) computers 605777-001 Top cover for Compaq 39.6-cm (15.6-in) computers...
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Item Description (15) Bluetooth module 537921-001 HP Integrated module with Bluetooth 2.1 wireless technology For use in Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bermuda, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, French Guiana, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, South Korea, Latvia, Puerto Rico, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mexico, Morocco, Netherlands, New Zealand, Norway,...
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Item Description (21) Memory module 2-GB (PC3-10600, 1333-MHz, DDR3) 598856-001 1-GB (PC3-10600, 1333-MHz, DDR3) 598859-001 (22) WLAN module Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter 593836-001 Broadcom 4312G 802.11b/g WiFi adapters: ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, 504593-003 Guam, Puerto Rico, Trinidad and Tobago, the U.S.
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Item Description Realtek RTL8191SE 802.11b/g/n WiFi Adapter for use in all countries and regions 593533-001 (23) Hard drive (includes hard drive bracket) 500-GB, 7200-rpm 608139-001 500-GB, 7200-rpm for use in 39.6-cm (15.6-in) computers 611029-001 320-GB, 7200-rpm 608138-001 320-GB, 7200-rpm for use in 39.6-cm (15.6-in) computers 611028-001 250-GB, 7200-rpm 608137-001...
LCD cable with webcam 605767-001 LCD cable without webcam 605766-001 Microphone cable Display enclosure For use in Compaq 33.8-cm (13.3-in) computers 605761-001 For use in HP 35.6-cm (14.0-in) computers 605762-001 For use in Compaq 35.6-cm (14.0-in) computers 605763-001 For use in HP 39.6-cm (15.6-in) computers 605764-001 For use in Compaq 39.6-cm (15.6-in) computers...
Item Description Spare part number Plastics Kit: 605786-001 Dummy ExpressCard Dummy optical drive Cables Item Description Spare part number Cable Kit , includes: 605793-001 Bluetooth cable RJ-11 cable Main battery connector Chapter 3 Illustrated parts catalog...
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Item Description Spare part number WLAN transceiver with cable spared with display assembly Microphone cable spared with display assembly LCD Cable Kit LCD Cable without webcam ( not shown) 605766-001 LCD Cable with webcam cable 605767-001 USB cable 605796-001 Cables...
Mass storage devices Item Description Spare part number Hard drive (includes bracket) 500-GB, 7200-rpm 608139-001 500-GB, 7200-rpm for use in 39.6-cm (15.6-in) computers 611029-001 320-GB, 7200-rpm 608138-001 320-GB, 7200-rpm for use in 39.6-cm (15.6-in) computers 611028-001 250-GB, 7200-rpm 608137-001 250-GB, 7200-rpm for use in 39.6-cm (15.6-in) computers 611027-001 250-GB, 5400-rpm 493994-001...
Miscellaneous parts Description Spare part number AC adapters 65-W AC adapter EM 609948-001 65W AC adapter 609939-001 90W PFC AC adapter EM 609947-001 90W PFC AC adapter 613153-001 Power cords For use in Argentina 490371-D01 For use in Australia and New Zealand 490371-011 For use in Brazil 490371-201...
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Description Spare part number For use in 33.8-cm (13.3-in) and 35.6-cm (14.0-in) computers 605789-001 For use in 39.6-cm (15.6-in) computers 608931-001 Chapter 3 Illustrated parts catalog...
Sequential part number listing Spare part Description number 449137-001 RTC battery 463958-001 65-W AC adapter for use in computers with UMA graphics 490371-001 Power cord for use in the United States 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom 490371-061...
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Heat sink for use in computers with UMA graphics subsystems 605750-001 Heat sink for use in computers with discrete graphics subsystems 605751-001 Compaq 33.8-cm (13.3-in) LCD bezel without webcam 605752-001 Compaq 33.8-cm (13.3-in) LCD bezel with webcam 605753-001 HP 35.6-cm (14.0-in) LCD bezel without webcam 605754-001 HP 35.6-cm (14.0-in) LCD bezel with webcam...
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Spare part Description number 605779-001 Palm rest with TouchPad for Compaq 33.8-cm (13.3-in) computers (does not include TouchPad board and cable) 605780-001 Palm rest with TouchPad for HP 35.6-cm (14.0-in) computers (does not include TouchPad board and cable) 605781-001 Palm rest with TouchPad for Compaq 35.6-cm (14.0-in) computers (does not include TouchPad board and...
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Spare part Description number 605807-001 35.6-cm (14.0-in) HD BrightView display assembly for use in computers without webcam (1366×768 resolution) 605808-001 35.6-cm (14.0-in) HD BrightView display assembly for use in computers equipped with webcam (1366×768 resolution) 605809-001 33.8-cm (13.3-in) HD AntiGlare display assembly for use in computers with WLAN but without webcam (1366×768 resolution) 605810-001 33.8-cm (13.3-in) HD AntiGlare display assembly for use in computers with WLAN and webcam...
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Spare part Description number 605813-AD1 Keyboard for 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computers for use in South Korea 605813-B31 Keyboard for 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computers for International use 605813-B71 Keyboard for 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computers for use in Finland 605813-BA1 Keyboard for 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computers for use in Slovenia 605813-BB1...
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Spare part Description number 605814-B31 Keyboard for 39.6-cm (15.6-in) computers for International use 605814-B71 Keyboard for 39.6-cm (15.6-in) computers for use in Finland 605814-BA1 Keyboard for 39.6-cm (15.6-in) computers for use in Slovenia 605814-BB1 Keyboard for 39.6-cm (15.6-in) computers for use in Israel 605814-BG1 Keyboard for 39.6-cm (15.6-in) computers for use in Switzerland 605814-DD1...
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Component replacement procedures This section provides removal and replacement procedures. There are many screws, in many different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 605789-001 for 33.8-cm (13.3-in) and 35.6-cm (14.0-in) computers and in Rubber Kit 608931-001 for 39.6-cm (15.6-in) computers. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 9-cell, 93-Wh, 2.8-Ah Li-on battery 593573-001 6-cell, 47-Wh, 2.2-Ah Li-on battery 593572-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Before removing the service door follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
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Slide the service door (2) away from the computer. Reverse this procedure to install the switch cover. Component replacement procedures...
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description Spare part number 500-GB, 7200-rpm hard drive for use in computers with 39.6-cm (15.6-in) displays 611029-001 320-GB, 7200-rpm hard drive for use in computers with 39.6-cm (15.6-in) displays 611028-001 250-GB, 7200-rpm hard drive for use in computers with 39.6-cm (15.6-in) displays 611027-001...
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Remove the hard drive (4) from the hard drive bay. Remove the hard drive from a 35.6-cm (14-in) or 33.8-cm (13.3-in) computer: Position the computer right-side up with the front toward you. Remove the two Phillips PM2.5×6.0 screws (1) and the Phillips PM2.5×4.0 screw (2) that secure the hard drive to the computer.
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To remove the hard drive bracket, follow these steps: If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Memory module NOTE: When adding a second memory module, be sure it is the same type and speed as the installed memory module. Description Spare part number 2-GB (PC3-10600, 1333-MHz, DDR3) 598856-001 1-GB (PC3-10600, 1333-MHz, DDR3) 598859-001 Before removing the memory module, follow these steps: Shut down the computer.
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Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Chapter 4 Removal and replacement procedures...
WLAN module Description Spare part number Broadcom 4312 802.11b/g WLAN modules ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, 504593-003 Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 504593-004 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,...
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
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Description Spare part number DVD±RW Double-Layer Drive with LightScribe (includes bezel) 608141-001 DVD-ROM Drive (includes bezel) 608140-001 Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. The spare part number for the fan that is used in all models is 605791-001. Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remove the Phillips PM2.0×3.0 screw (2) that secures the fan, and then remove the fan (3). Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink for use in computers with UMA graphics subsystems 605749-001 Heat sink for use in computers with discrete graphics subsystems...
Raise the end of the heat sink (3) to free it from the system board components and then remove the heat sink (4) from the system board. Remove the heat sink on computers with discrete graphics subsystems: Position the computer right-side up with the front facing you. Following the sequence stamped into the heat sink, loosen the captive screws (1) and (2) around the processor.
Spare part number Palm rest for Compaq units with 39.6-cm (15.6-in) displays (includes TouchPad) 605783-001 Palm rest for Compaq brand units with 35.6-cm (14-in) displays (includes TouchPad) 605781-001 Palm rest for Compaq brand units with 33.8-cm (13.3-in) displays (includes TouchPad) 605779-001 Palm rest for HP brand units with 39.6-cm (15.6-in) displays (includes TouchPad)
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Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 53). Remove the service door (see Service door on page 53).
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Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the cable (2) from the system board. Remove the palm rest. Remove the palm rest on 35.6-cm (14-in) or 33.8-cm (13.3-in) computers: Position the computer upside down with the front toward you. Remove the two Torx M2.5×6.0 screws (1) and one Philllips PM2.25×2.5 broadhead screw (2) that secure the palm rest to the computer.
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Turn the computer over, rotate the palm rest up (1) and slide the palm rest to the right (2) to release it from the computer. Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the cable (2) from the system board.
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Remove the single screw (1) that secures the TouchPad board to the palm rest and lift the TouchPad board (2) from the palm rest. Reverse this procedure to install the TouchPad board. Reverse this procedure to install the palm rest. Chapter 4 Removal and replacement procedures...
Keyboard Description Spare part number Keyboards for use in computers with 39.6-cm (15.6-in) displays 605813-xx1 Keyboards for use in computers with 35.6-cm (14.3-in) and 33.8-cm (13.3-in) 605814-xx1 displays NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Before removing the keyboard, follow these steps: Shut down the computer.
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Turn the unit over, lift the top edge of the keyboard (1) and slide it (2) towards the display. Rest the keyboard on its edge and slide the keyboard back toward the display then, release the ZIF connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board.
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Remove two Phillips PM2.5×3.0 broadhead black screws (1), one Phillips PM2.5×3.0 broadhead silver screw (2), and two Torx M2.5×6.0 screws (3) that secure the keyboard. Turn the unit over, lift the top edge of the keyboard (1) and slide it (2) towards the display. Component replacement procedures...
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Rest the keyboard on its edge and slide the keyboard back toward the display then, release the ZIF connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. Reverse this procedure to install the switch cover and keyboard. Chapter 4 Removal and replacement procedures...
Top cover Description Spare part number Top cover for use in Compaq brand computers with 39.6-cm (15.6-in) displays 605778-001 Top cover for use in Compaq brand computers with 35.6-cm (14.0-in) displays 605776-001 Top cover for use in Compaq brand computers with 33.8-cm (13.3-in) displays 605774-001 Top cover for use in HP brand computers with 39.6-cm (15.6-in) displays...
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Remove the nine Torx M2.5×6.0 screws (1), three Phillips PM2.5×3.0 black broadhead screws (2), and three Phillips PM2.0×3.0 screws (3). Turn the computer over so it is right-side up and remove four Torx M2.5×6.0 screws. Chapter 4 Removal and replacement procedures...
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Release the ZIF connector (1) and remove the power switch cable (2). Rotate the top cover up (1) and remove it from the base enclosure (2). Component replacement procedures...
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Remove the top cover on a 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computer: With the display panel in the open position, press in (1) of the ExpressCard to release it and then pull the card (2) from the computer. Position the computer upside down with the front toward you. Remove the two Phillips PM2.0×2.0 screws (1) located in the battery bay, four Torx M2.5×6.0 screws (2), (3), and (4), and the two Phillips PM2.0×3.0 screws (5) located in the recess near the optical drive.
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Turn the computer over so it is right-side up and remove five Torx M2.5×6.0 screws. Release the ZIF connector (1) and disconnect the power switch cable (2). Component replacement procedures...
Rotate the top cover up (1) and off the base enclosure (2). Reverse this procedure to install the top cover. Power switch board The spare part number for the power switch board used in all models is 605794-001. Before removing the power switch board, follow these steps: Shut down the computer.
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Remove the power switch board: Release the ZIF connector (1) and disconnect the ribbon cable (2) from the system board. Remove the Phillips M2.5×3.0 broadhead screw (1) that secures the board to the base pan, raise the end of the board (2), and then slide the board out of the retainer (3). Reverse this procedure to install the power button board.
Bluetooth module NOTE: The Bluetooth module spare part number is 537921-002 and is used in all countries and regions except Japan and Asia Pacific countries and regions. The Bluetooth module cable is included in the Cable Kit, spare part number 605793-001. See Cables on page 34 for more Cable Kit spare part number information.
Disconnect the Bluetooth cable (1) from the system board and remove the antenna (2) from the base enclosure. The antenna is held to the base enclosure with adhesive. Reverse this procedure to install the Bluetooth module. USB connector assembly The spare part number for the USB connector assembly used on all models is 605796-0001. Before removing the USB connector assembly, follow these steps: Shut down the computer.
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Remove the Torx M2.5×6.0 screw (3) then, lift the USB connector assembly (4) from the base enclosure. Remove the USB connector assembly on 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computers: Position the computer right-side up with the right side toward you. Release the ZIF connector (1) and remove the cable (2) from the system board.
Speaker The spare part number for the speaker used in all models is 605792-001. Before removing the speaker, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Display assembly Description Spare part number ● 39.6-cm (15.6-in) HD BrightView display assembly for use in computers equipped with 605804-001 webcam (1366×768 resolution) ● 39.6-cm (15.6-in) HD BrightView display assembly for use in computers without webcam 605803-001 (1366×768 resolution) ● 39.6-cm (15.6-in) HD AntiGlare display assembly for use in computers equipped with 605802-001 webcam (1366×768 resolution)
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Remove the display on 39.6-cm (15.6-in) computers: Orient the computer in its normal position, face up with the display open as far as it will comfortably go. CAUTION: Support the display assembly when removing the retaining screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
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Remove the display on 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computers: Orient the computer in its normal position, face up with the display open as far as it will comfortably go. CAUTION: Support the display assembly when removing the retaining screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
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Remove the display assembly: If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the two mylar screw covers (1) and the 2 Phillips PM2.5×4.0 screws (2) that secure the display bezel to the display assembly. The screw covers are available in the Rubber Kit, spare part number 598678-001.
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If it is necessary to replace the webcam module, disconnect the webcam cable from the module (1), and pull the webcam module (2) that is attached with adhesive off the display enclosure. The webcam module can be ordered by using spare part number 611026-001. NOTE: To replace the webcam module in the display enclosure, align the holes on the webcam module with the pins on the display enclosure and press onto the double-sided tape.
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Remove the display hinges (2) by pulling them away from the display panel. The left and right display hinges are available in the Hinge Kit, spare part number 605769-001. Remove the display hinges from 35.6-cm (14.0-in) or 33.8-cm (13.3-in) computers: Remove the six Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel Remove the display hinges (2) by pulling them away from the display panel.
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Remove the microphone cable from the raceway (2) in the display enclosure. To replace the display cable assembly: Place the display panel face down on a protected soft surface and remove the clear protector (1) that covers the cable connector on the back of the panel. Remove the display cable (2) from the back of the display panel.
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Peel the WLAN antenna receivers (2) from the enclosure Reverse this procedure to assemble the display assembly. Component replacement procedures...
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board with UMA graphics and RTC battery with GL40 chipset having 667-MHz FSB 605748-001 System board with UMA graphics and RTC battery with GM45 chipset having 1066-MHz FSB 605747-001 System board with discrete graphics and RTC battery with PM45 chipset having 1066-MHz FSB 605746-001...
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Remove the system board on a 39.6-cm (15.6-in) computer: Position the computer with the front toward you. Release the audio ZIF connector (1) and disconnect the cable (2) from the left edge of the system board. Remove the two Phillips M2.0×3.0 screws (3) that secure the system board to the base enclosure. Remove the optical drive extender by first removing the Phillips PM2.0×3.0 screw (1) that secures the extender to the base enclosure.
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Pull the extender out (2) of the system board and lift it from the base enclosure. Release the RJ-11 cable from the cable routing area, lift the connector from the base enclosure (1), and disconnect the cable (2) from the system board. Disconnect the main battery cable (3) from the bottom of the system board.
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Remove the Phillips PM2.0×3.0 screw (1) that secures the board to the base enclosure, disconnect the audio ZIF connector and remove the flat-ribbon cable (2) from the system board. Remove the optical drive extender on the 35.6-cm (14.0-in) computer by first removing the Phillips PM2.0×3.0 screw (1) that secures the extender to the base enclosure.
Slide the system board (5) out of the base enclosure. Reverse this procedure to install the system board. Main battery connector The main battery cable is included in Cable Kit 605795-001. Before removing the main battery cable, follow these steps: Shut down the computer.
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Remove the main battery cable: Remove the two Phillips PM2.5×4.0 screws (1) that secure the connector to the base enclosure. Lift the connector up (2) and out of the base enclosure. Reverse the procedure to install the main battery connector. Component replacement procedures 101...
RTC battery The spare part number for the RTC battery is 449137-001. Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Release the RTC battery from the socket (1) on the system board and lift the battery (2) up. Reverse this procedure to install the RTC battery. Modem module Description Spare part number For use in all countries and regions except Australia and New Zealand 510100-001 For use only in Australia and New Zealand 510100-011...
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Remove the keyboard (see Keyboard on page 73). Remove the top cover (see Top cover on page 77). Remove the system board (see System board on page 96). Remove the modem module: Position the computer right-side up with the front toward you. Remove the two Phillips PM2.5×3.0 screws (1) that secure the modem module to the system board.
Reverse this procedure to install the modem module. Audio board NOTE: The spare part number for the audio board is 598684-001. Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the Phillips PM2.0×3.0 screw (1) that secures the audio board to the base enclosure and then remove the audio board (2). Remove the audio board from 35.6-cm (14.0-in) and 33.8-cm (13.3-in) computers: Release the latch (1) that secures the board to the base enclosure. Lift the audio board (2) from the base enclosure.
Computer Setup Computer Setup in Windows Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. File menu Select To do this ●...
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Select To do this Ignore Changes and Exit Cancel any changes entered during the current session. Then exit and restart the computer. Save Changes and Exit Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. ● User Management > Create a New BIOS User Account Select from a list of BIOS users.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Set the MultiBoot Express Boot Popup delay in seconds. ●...
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Select To do this NOTE: Availability of these options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable preboot authentication on HP QuickLock boot (enabled by default). ●...
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Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device (select models only; enabled by default). ● Enable/disable embedded WLAN device (enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default).
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Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port (select models only). ● Enable/disable the parallel port (select models only). ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the...
Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer or your operating system.
Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, and System Configuration menus. Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this section may not be supported by your computer or your operating system. File menu NOTE: Some of the menu items listed in this section may not be supported by your computer or your operating system.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer or your operating system. Select To do this Setup Password Enter, change, or delete a setup password. ● Password Options Enable/disable stringent security. ●...
System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer or your operating system. Select To do this Language Change the Computer Setup language. ● Boot options Set an f9, f10, and delay when starting up.
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Select To do this ● Built-in device options Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ●...
Specifications Computer specifications Metric U.S. Dimensions – 39.6-cm (15.6-in) Depth 24.96 cm 9.83 in Width 37.18 cm 14.6 in Height (front to rear) 2.75 to 3.55 cm 1.09 to 1.40 in Dimensions – 35.6-cm (14.0-in) Depth 22.8 cm 8.98 in Width 32.3 cm 12.67 in...
Metric U.S. Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft...
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Metric U.S. Total power consumption 5.6 W (max) Viewing angle @CR>10 5 VA 124 Chapter 6 Specifications...
35.6-cm (14.0-in) display specifications Metric U.S. Dimensions Height 17.40 cm 6.9 in Width 30.94 cm 12.2 in Diagonal 35.50 cm 14.0 in Number of colors 262,000 Contrast ratio 500:1 (min BrightView), 400:1 (min AntiGlare)) Brightness 200 nits (typical) Pixel resolution Format 1366 ×...
33.8-cm (13.3-in) display specifications Metric U.S. Dimensions Height 16.50 cm 6.5 in Width 29.34 cm 11.5 in Diagonal 33.66 cm 13.3 in Number of colors 262,000 Contrast ratio 500:1 (min BrightView), 400:1 (min AntiGlare)) Brightness 200 nits (typical) Pixel resolution Format 1366 ×...
Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Access time Random <...
Backup and recovery Backup and recovery in Windows 7 Overview To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points.
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Note the following when backing up: ● Store personal files in the Documents folder, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use the Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Follow the on-screen instructions. Click Next. Select Repair your computer. Follow the on-screen instructions. Backup and recovery in Windows Vista Overview To protect your information, use Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt To copy the entire screen, press fn+prt Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista® operating system DVD to reboot the computer and repair the operating system. For additional information, refer to the “Using a Windows Vista operating system DVD (purchased separately)” section in this guide.
To recover the original hard drive image using f11, follow these steps: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start > Computer. NOTE: If the HP Recovery partition has been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately).
Backup and recovery in Windows XP Overview To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
The screen image is added to the document. Save the document. To create a backup using the Windows Backup utility (select models only), follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.
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Turn on the computer. Follow the on-screen instructions to install the operating system. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. Follow the on-screen instructions to install the drivers and programs. 140 Chapter 7 Backup and recovery...
Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) 141...
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 142 Chapter 8 Connector pin assignments...
HDMI Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Consumer electronic control (CEC) Not connected...
RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data - Data + Ground RJ-45 (network) 145...
Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
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Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
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Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
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Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
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Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
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Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Index battery removal 53 Cable Kit AC adapter spare part number 29, 53 contents 34 spare part numbers 37 spare part number 34 AC adapter, identifying 23 battery bay 19 access door battery release latches, cables, service considerations 47 caps lock light, identifying 11 spare part number 31 identifying 19 AMT options...