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Epson STYLUS PRO 9000 User Manual
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Epson STYLUS PRO 9000 User Manual

Epson STYLUS PRO 9000 User Manual

Color ink jet printer
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Summary of Contents for Epson STYLUS PRO 9000

  • Page 1 Contains the same information as the Online Reference Guide User’s Guide...

  • Page 2: Printer Parts

    Printer Parts Front view roll paper cover roll paper spindle control panel mounting brackets ink cartridge compartment lower cover paper basket paper set lever Rear view interface card slot cover AC in let ink cartridge ink cartridge compartment compartment parallel interface connector serial interface connector...
  • Page 3 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly...

  • Page 4: Declaration Of Conformity

    Model: P950A Conforms to the following Directive(s) and Norm(s): Directive 89/336/EEC: EN 55022 Class B EN 61000-3-2 EN 61000-3-3 EN 50082-1 IEC 801-2 IEC 801-3 IEC 801-4 Directive 73/23/EEC: EN 60950 June 1998 Y. Ishii President of EPSON EUROPE B.V.

  • Page 5: Table Of Contents

    Contents Chapter 1 The Control Panel Buttons, Lights and Messages ....... . 11 Buttons .
  • Page 6 Notes for Special Media and Other Media ..... 80 EPSON special media ........80 Using paper other than EPSON special media .
  • Page 7 The Printer Prints Nothing........125 The printer is not correctly connected to the computer ..125 Your EPSON printer is not selected as the default printer. . . 126 Printer port setting does not match the printer connection port (Windows).
  • Page 8 Consumable products ....... . . 157 EPSON special media ....... . . 158...
  • Page 9 Appendix B Customer Support Information Contacting Customer Support ......161 For United Kingdom and the Republic of Ireland Users ..161 For Australian Users .
  • Page 10 Chapter 1 The Control Panel Buttons, Lights and Messages ....... . 11 Buttons .

  • Page 11: Buttons, Lights And Messages

    Buttons, Lights and Messages The control panel of the printer consists of 8 buttons, 12 lights, and a 20-character liquid crystal display (LCD). The control panel layout is shown below. Operate Pause Reset 3 sec. Ink Out Paper Out SelecType Paper Source Roll Auto Cut...

  • Page 12: Buttons

    Buttons Power Turns the printer on and off. Press this button while pressing and holding the Pause button to enter the maintenance mode. See “Maintenance Mode” on page 36. Cleaning Print head cleaning is performed when pressed for three 3 Sec. seconds.
  • Page 13 Cut/Eject When Sheet light is on: (Enter) Ejects the cut sheet. When Roll Auto Cut light is on: Feeds the roll paper before cutting it. When Roll Cutter Off light is on: Feeds the roll paper a small amount. When Roll Cutter Off light is on and Print Page Line is on: Feeds the roll paper and then prints a page line below the document.

  • Page 14: Lights

    Lights o= On, f= Flashing, n= Off The printer is on. oOperate The printer is receiving print data or the power has been fOperate turned off. The printer is off. nOperate oPaper Out Paper is out or the paper set lever is not in the lower position.

  • Page 15: Status Messages

    fInk Out LM Light Magenta ink is low. The Light Magenta ink cartridge is nearly empty. Obtain replacement ink cartridge. oInk Out Y Yellow ink is out, the Yellow ink cartridge is not installed correctly, or a wrong ink cartridge is installed. fInk Out Y Yellow ink is low.

  • Page 16: Selectype Settings

    INK LOW Ink cartridge(s) is (are) nearly empty. Replace ink cartridge(s) indicated by the Ink Out light(s). When the ink cartridge(s) is (are) out, printing stops. Printing can be resumed after empty cartridge(s) have been replaced. LOAD PAPER Paper set lever is up while loading paper. When you load paper and pull the set lever down, TURN PWR OFF AND ON After clearing jammed paper, this message appears.
  • Page 17 1. Enter the SelecType mode Make sure that is displayed on the LCD panel, then press the SelecType button. The first menu, is displayed. 2. Select a menu Press the SelecType button to select a desired menu. For example: To return to the READY status, press the Pause button. 3.

  • Page 18: Selectype Menus

    6. Exit the SelecType mode Press the Pause button. Note: To exit the SelecType mode at anytime, press the Pause button. To return to step 2, press the SelecType button. Press the SelecType button again to exit the SelecType mode. SelecType menus The six SelecType menus are described below.
  • Page 19 Printer Setting menu (PRINTER SETTING MENU) This menu allows you to make various settings which change the operation of the printer. PLATEN GAP (Platen gap adjustment) Normally, leave this set to AUTO. If you find that the printed image is smeared, select WIDE. PAGE LINE Select whether page lines are printed on the roll paper.
  • Page 20 INTERFACE (Interface selection) When AUTO is selected, the printer automatically switches between interfaces depending on which one is receiving data first. If no more print jobs have been received, the printer returns to an idle state after 10 seconds or more. You can also select the interface from parallel, serial (for Macintosh), or optional.
  • Page 21 When the same image is printed with a 3 mm margin and a 15 mm margin and compared, you may notice that part of the right side of the 15 mm margin image is not printed. Bottom 15mm Area to be Clipped Printable area Roll paper...
  • Page 22 Printer Status menu (PRINTER STATUS MENU) This menu allows you to see the printer status from the LCD. This menu contains the following settings. VERSION (Firmware version) Shows the firmware version. INK LEFT-C/M/LC/LM/Y/K (Remaining ink) Displays the amount of ink left in the Cyan/Magenta/Light Cyan/Light Magenta/Yellow/Black ink cartridges.

  • Page 23: Printing A Nozzle Check Pattern

    For details, see “Performing the head alignment” on page 24. You can perform the head alignment using the utility for the paper supplied by EPSON. Printing a nozzle check pattern A nozzle check pattern can be printed to check 6 nozzles for missing dots.

  • Page 24: Performing The Head Alignment

    Press the Cleaning button on the control panel for more than 3 seconds or access the Head Cleaning utility from the EPSON printer utilities in your software. SeeChapter 2, “Using the Printer Utilities”.
  • Page 25 3. Press the Item button. appears. When you want to print on EPSON media, leave this setting as STD. When you want to print on non-EPSON media, enter the thickness value of the paper in 0.1 mm increments by pressing the + or - button.
  • Page 26 Patterns #6 and #8 only 6. After printing, the pattern number and current set number are displayed (for example, #1 = 4). Select the set that has the smallest gaps, then press the + or - button to display the number for that set.

  • Page 27: Setting The Paper Thickness

    Setting the paper thickness When you use media other than EPSON special media, you may need to set the paper thickness. You can select whether the thickness of the paper you are using is determined automatically (STD (standard)) or by the registered value (1, 2, 3, or 4) in the Paper Settings menu.
  • Page 28 Paper thickness test pattern example: smallest gap 6. See the printed pattern to determine which set of lines are aligned (show the smallest gap), and note the corresponding number. 7. You may see . Press the + or - button to select the number noted in step 5.

  • Page 29: Printing A Status Sheet

    3. Press the + or - button to select the number registered that you want to use. Then press the Enter button. 4. Press the Pause button to exit the SelecType mode. Printing a status sheet In SelecType mode, a status sheet can be printed to see the current SelecType default values.

  • Page 30: Items

    Items Item Parameters HEX DUMP PRINT LANGUAGE ENGLISH*, FRENCH, ITALIAN, GERMAN, SPANISH, PORTUGUE. * Factory set value Hex dump Data received from the host can be printed out in hexadecimal numbers. 1. Load paper into the printer. 2. In maintenance mode, press the Item button to display 3.
  • Page 31 2. If you want to change the language, press the + or - button until a suitable language is displayed. Example: Press the Enter button to set the language. An asterisk appears after the language as follows: 3. To exit the maintenance mode, press the Power button to turn off the printer.
  • Page 32 Chapter 2 Printer Software Printer Software Introduction ....... . 33 Accessing the Printer Software .

  • Page 33: Printer Software Introduction

    Printer Software Introduction The printer software features a printer driver and printer utilities. The printer driver lets you choose from a wide variety of settings to get the best results from your printer. The printer utilities help you check the printer and keep it in top condition. The printer software includes the printer driver and utility menus.

  • Page 34: Accessing The Printer Software For Macintosh

    From Windows applications Open the File menu and choose Print or Print Setup. Then click Printer, Setup, Options, or Properties. (Depending on your application, you may need to click a combination of these buttons.) You see the printer software window. From My Computer 1.

  • Page 35: Using The Printer Driver

    Photo Quality Glossy Film EPSON Photo Quality Glossy Film Note: The availability of special media varies by country. When you are using paper other than EPSON special media, see “Notes for Special Media and Other Media” on page 80. Printer Software...

  • Page 36: Using The Automatic, Custom And Advanced Settings

    Using the Automatic, Custom and Advanced settings The settings are arranged to give you three levels of control over the printer driver, as explained below. Automatic settings The quickest and easiest way to start printing. See “Automatic settings” on page 36 Custom settings Choose from a list of ready-made settings suited to the kind of document you want...
  • Page 37 Main Menu (for Windows) Print dialog box (for Macintosh) Note: Depending on the media you choose in the Media Type list while Automatic is selected, a slider appears in the Mode box that lets you choose Quality , Speed , or an intermediate. Select Quality when print quality is more important than speed.

  • Page 38: Custom Settings

    The Custom settings let you make a wide range of changes with a single click of the mouse. In the Custom Settings list, you’ll find ready-made settings provided by EPSON designed to match a particular kind of printout, such as graphs and charts for a presentation or images taken by a digital camera.
  • Page 39 Good for printing scanned photos and Advanced Photo digitally-captured images in high quality. Also helps prevent the misprinting of ink dots that may occur due to the movement of the print heads and paper. ICM (Image Color Matching). This feature automatically adjusts printout colors to (For Windows 95, match colors on your screen.
  • Page 40 Advanced settings The Advanced settings give you complete control over your printing environment. Use these settings to experiment with new printing ideas, or to fine-tune a range of print settings to meet your individual needs. Once you are satisfied with your new settings, you can give them a name and add them to the Custom Settings list.
  • Page 41 Advanced dialog box (for Macintosh) 2. Select the Media Type loaded in the printer. For details, see “Making the Media Type setting” on page 35. 3. Choose Color or Black in the Ink options. 4. Select a Print Quality setting. 5.
  • Page 42 To save your Advanced settings, click Save Settings in the Advanced settings dialog box. The Custom Settings dialog box appears: Custom Settings dialog box (for Windows) Custom Settings dialog box (for Macintosh) Type a unique name (up to 16 characters) for your settings in the Name box, and click the Save button.

  • Page 43: Adjusting Page Orientation And Printable Area

    Note: The names of the ready-made settings provided by EPSON cannot be applied to your new settings. To delete a setting, select the setting in the Custom Settings dialog box and click Delete . You cannot delete ready-made settings from the Custom Settings list.
  • Page 44 Paper menu (for Windows) Page Setup dialog box (for Macintosh) Printer Software...

  • Page 45: Fitting Documents Onto The Page

    You can change the following settings: Use this setting to specify the direction of printing on Orientation the page: Portrait (vertical), or Landscape (horizontal). If you need to print close to the bottom of the page, click Rotate by 180°. Printable area Select Centered to position your printout at equal distances from the edges of the paper.

  • Page 46: Using The Roll Paper Settings

    For Macintosh Open the Layout dialog box. To open the Layout dialog box, click Print on the File menu of your application, then click the Layout icon in the “Print dialog box (for Macintosh)” on page 37. Selecting this setting proportionally enlarge or reduces the size of the image to make it fit the paper size you selected in the Paper Size list.
  • Page 47 To enable Auto Rotate, select the Auto Rotate check box in the Roll Paper Settings box on the “Paper menu (for Windows)” on page 44, or the Auto Rotate check box in the “Page Setup dialog box (for Macintosh)” on page 44. Auto Cut When Auto Cut is selected the roll paper will be cut automatically after each print job.

  • Page 48: Using The Printer Utilities

    EPSON Status Monitor 2/EPSON StatusMonitor You can check occurrence of errors and the level of ink remaining for each ink cartridge, using the EPSON Status Monitor 2 or EPSON StatusMonitor utilities (depending on your system software).
  • Page 49 Nozzle Check To find out if nozzles are delivering ink properly, you can print a nozzle check pattern. If the nozzles are not delivering ink properly, missing dots will be evident in the print pattern. Six nozzles can be checked at a time. Caution: Before you start printing images, make sure that nozzle check pattern printing is complete.

  • Page 50: Accessing The Printer Utilities For Windows

    Press ALT and the letter on the keyboard to open that utility. While printing is in progress, pressing any of the utility buttons, except the EPSON Status Monitor 2 button, may mar your printouts. Printer Software...

  • Page 51: Accessing The Printer Utilities For Macintosh

    Note: While printing is in progress, pressing any of the utility buttons, except the EPSON StatusMonitor button, may mar your printouts. Using Printer and Option Information (Windows only) Depending on the configuration of your system, the information displayed in the Printer and Option Information dialog box may be updated automatically, or may need to be updated manually.
  • Page 52 Printer ID : 48-48-50-52-50-52 2. Make sure the information in the utility matches the printed information. If not, adjust the information on the screen to match the printed information. 3. Click OK to save your settings and exit the menu. Printer Software...

  • Page 53: Getting Information Through Online Help

    Click the Start button, point to Programs and Epson (for Windows 95 and 98) or EPSON Printers (for Windows NT 4.0), and then click EPSON Stylus Pro 9000 Help. You see the help contents window. Accessing help from your Windows application By accessing the printer software, the printer driver and utility menus appear in the printer software window.

  • Page 54: Uninstalling The Printer Software (Windows Only)

    2. Double-click Add/Remove Programs. 3. Select EPSON Printer Software to uninstall the printer driver, or select EPSON Status Monitor 2 to uninstall the utility from the software list. Click Add/Remove. If you are uninstalling printer software, a dialog box appears and you need to select the printer icon for the driver you want to uninstall.
  • Page 55 Using the EPSON Spool Manager ......57 Using EPSON Status Monitor 2 ......58 Increasing the Print Speed (Windows only) .

  • Page 56: Checking Printer And Print Job Status For Windows

    Checking Printer and Print Job Status for Windows Using the Progress Meter When you send a print job to the printer, the Progress Meter appears on your computer screen. This meter shows the progress of the current print job and provides printer status information when bidirectional communication between the printer and computer is established.

  • Page 57: Using The Epson Spool Manager

    For Windows 95 and 98 Click the EPSON Stylus Pro 9000 button after it appears on the taskbar. You can see the status and information on the print jobs in line. You can also cancel, pause and resume, or restart selected print jobs using the Spool Manager.

  • Page 58: Using Epson Status Monitor 2

    “Installing the Status Monitor 2” on page 58. Before using the Status Monitor, be sure to read the README file located in the EPSON Status Monitor 2 folder in the Epson folder on your hard drive. Installing the Status Monitor 2...
  • Page 59 Note: The following dialog box may appear. If your EPSON Stylus Pro 9000 is connected directly to your computer, select the Monitor local printers check box. If it is connected through a network, select the Monitor Windows shared printers check box. Then click Next .
  • Page 60 You see the Status Monitor 2 window: The EPSON Status Monitor 2 window displays the following information: Printer icons The color of the printer icon indicates the current printer status. Green: Ready. Yellow: Maintenance is necessary. Red: Error has occurred Dimmed: Communication problem between Status Monitor 2 and printer.
  • Page 61 The Printer Status window appears as shown below: Note: You can also access the Printer Status window from the Status Alert dialog box or the EPSON Status Monitor 2 utility. See “Making monitoring preference settings” on page 63 for information on the Status Alert dialog box.
  • Page 62 Current Status menu Provides you with detailed printer status information, a graphic display, and status messages. If a printer error occurs, troubleshooting tips appear in the bottom message box. When ink runs low, clicking the Replace Ink Cartridge button displays cartridge replacement instructions.
  • Page 63 If the Status Monitor is inactive, open the EPSON Status Monitor 2 window from Start, as described in “Accessing EPSON Status Monitor 2” on page 59. Then point to Background Monitoring on the Settings menu and click Monitor from restart or Monitor now.
  • Page 64 2. Select the printer you want to monitor from the Installed Printers list, and then click Monitoring Preferences on the Settings menu. The dialog box below appears. The following settings are available: Monitoring Interval You can adjust the monitoring interval by dragging the slider. Note: Setting a short monitoring interval may slow down some applications.

  • Page 65: Increasing The Print Speed (Windows Only)

    Status Alert Select the check boxes to specify when you want the Status Alert dialog box to appear. 3. Click OK to save your settings. Note: If you want the Status Alert dialog box to appear in front of other windows on the desktop, right-click the background monitoring icon and choose Show on Top.
  • Page 66 The following table shows the factors that inversely affect print speed and print quality (increasing one will decrease the other). Print quality Lower Higher Print speed Faster Slower Printer driver settings Print Quality Normal - 360 dpi SuperFine - 1440 dpi High Speed Data characteristics Image size...

  • Page 67: Using Speed & Progress

    Prints multiple copies of your document faster. Show Progress Meter Displays printing progress while printing. EPSON Printer Port (For Windows 95 and 98 only) Speeds up the data transfer rate to EPSON printers. Enable DMA transfer (For Windows 95 and 98 only) If your computer has a parallel port which supports ECP mode, you can enable DMA transfer to help speed up printing.

  • Page 68: Control Panel

    To determine whether you need to enable DMA transfer, compare the message below the EPSON Printer Port setting to this table, and take the recommended action. Message Action High Speed (DMA) DMA transfer is already enabled. Click OK Transfer enabled.
  • Page 69 4. Click the Resources tab and select the Use automatic settings check box to deselect the Automatic Setting. Write down the Input/Output Range settings shown in the Resource settings box. Write down these settings Click here to clear the check box 5.

  • Page 70: Port Configuration (Windows Nt 4.0 Only)

    6. Click OK to save the settings. 7. Reopen the Speed & Progress dialog box to verify whether DMA transfer has been enabled. Note: You may not be able to use DMA transfer on some computers even after you make the settings explained above. Consult your computer manufacturer for information on the DMA transfer capability of your computer.
  • Page 71 To access the Port Configuration dialog box, double-click the My Computer icon, double-click the Printer icon, right-click your printer icon, and select Properties. The printer driver window appears. Click the Port tab, then click the Configure Port button. Click the LPT port tab for the port to which your printer is connected, then click the Port Configuration button.

  • Page 72: Checking Printer And Print Job Status For Macintosh

    You can also use this utility to check ink levels before printing. To use the StatusMonitor, click the EPSON Status Monitor button in the Utility dialog box. The following dialog box appears: Printer Status and Print Job Management...
  • Page 73 To access the Utility dialog box, see “Accessing the printer utilities for Macintosh” on page 51. Note: Installed ink cartridge information is not available. StatusMonitor informs you of the amount of ink remaining as of the time the StatusMonitor was opened. To update ink-level information, click the Update button.

  • Page 74: Making Configuration Settings

    Making Configuration Settings You can select the way the StatusMonitor utility monitors your printer, and the way you will be notified of information. Click the Configuration button in the Utility dialog box. (To access the Utility dialog box, see “Accessing the printer utilities for Macintosh”...

  • Page 75: Controlling Background Printing

    Controlling Background Printing After you send a print job to the printer, you can use the EPSON Monitor3 utility to check on, control, or cancel print jobs that are queued for printing. This utility also shows the status of the job currently being printed.
  • Page 76 To use EPSON Monitor3, you must first turn on Background Printing in the Chooser or in the Background Printing dialog box. Then, after sending a print job to the printer, select EPSON Monitor3 from the Application menu at the right end of the menu bar.
  • Page 77 If you click the Show details arrow, an extension similar to the one below appears at the bottom of the EPSON Monitor3 dialog box. The extended dialog box displays detailed information on a selected document’s printer driver settings. Printer Status and Print Job Management...
  • Page 78 You can also change the priority of print jobs that had print times previously set in the printer driver’s Background Printing dialog box. 1. Click the Show details arrow at the bottom of the EPSON Monitor3 dialog box, then click a document name in the Document Name box.
  • Page 79 Notes for Special Media and Other Media .....80 EPSON special media ........80 Using paper other than EPSON special media .

  • Page 80: Notes For Special Media And Other Media

    Whenever possible, use gloves to handle media. EPSON special media EPSON provides special media that can enrich the usage and expressive power of the printing results. When using EPSON special media, make sure the appropriate settings are made in the printer driver as described in Chapter 2, “Printer Software”.

  • Page 81: Using Paper Other Than Epson Special Media

    Using paper other than EPSON special media When you use paper other than EPSON special media, or print using the RIP (Raster Images Processor), see the instructions included with the paper or RIP system, or contact your supplier for more information.

  • Page 82: Removing The Roll Paper From The Spindle

    Slide the roll paper onto the spindle and onto the flange until it fixes into place. 4. Slide the movable flange (removed in step 1) onto the spindle and into the end of the roll paper until it fixes into place. Removing the roll paper from the spindle To remove the roll paper from the spindle, follow the steps below.

  • Page 83: Attaching And Removing The Spindle From The Printer

    3. Remove the roll paper from the spindle. 4. Attach other roll paper to the spindle (see “Attaching the roll paper to the spindle” on page 81), or if you do not want to attach other roll paper, slide the movable flange back onto the spindle.
  • Page 84 Note: If two roll paper spindles are attached to the printer, keep the unused roll wound up using the roll paper belt, to avoid paper jams. See “Using the roll paper belt” on page 91. 1. Open the roll paper cover. 2.
  • Page 85 3. Hold the roll paper spindle so that the fixed flange is positioned to the right side. 4. Place the right end of the spindle into the right mounting bracket inside the printer. Note: To mount the spindle correctly, match the color of the end of the spindle with the mounting bracket.
  • Page 86 5. Place the left end of the spindle into the left mounting bracket inside the printer. 6. Close the roll paper cover or see “Loading the roll paper” following to load paper. Paper Handling...

  • Page 87: Loading The Roll Paper

    Loading the roll paper To load roll paper, follow the steps below. Note: You may want to setup the paper basket before printing. See “Setting the Paper Basket” on page 98. (In the illustrations below the paper basket is set to feed paper backwards.) 1.
  • Page 88 4. Make sure the Operate light or Pause light is not flashing, then pull the paper set lever all the way up. The Paper Out light turns on and appears on the LCD panel. Caution: Do not move the paper set lever up while the Operate light or Pause light is flashing.
  • Page 89 6. Pull the paper down through the paper insertion slot a small way. 7. Roll back the roll paper to remove the slack. Make sure that the bottom edge of the paper is straight and in line with the rows of punch holes. 8.
  • Page 90 Note: If the Roll Auto Cut light is on, and the bottom edge of the roll paper was not cut properly after the previous print job, press the Cut/Eject button to recut the edge. 9. Press the Pause button. The print heads move and the paper feeds into the printing position automatically.

  • Page 91: Using The Roll Paper Belt

    Using the roll paper belt To keep the roll paper wound up, use the roll paper belt packed with your printer. When you attach two roll paper spindles, paper jams can be avoided. Tap the end of the roll paper belt lightly on the roll paper. The belt will wrap itself around the roll paper.

  • Page 92: Cutting Roll Paper Or Printing Page Lines

    Cutting roll paper or printing page lines When your print job is finished, the printer cuts the roll paper automatically or prints page lines around the document according to your settings. You can make these settings using the control panel or printer software. Note: Software usually overrides control panel settings.

  • Page 93: Using Cut Sheet Media

    Cutting the roll paper at other times 1. Press the Paper Feed button to position the paper in place for cutting. 2. Press the Paper Source button repeatedly until the Roll Auto Cut light is on. 3. Press the Cut/Eject button. The roll paper is cut. Printing page lines If you want to print continuously on roll paper first, then cut the page yourself after you finish printing, use the Print Page Line...
  • Page 94 3. Make sure the Operate light or Pause light is not flashing, then pull the paper set lever all the way up. The Paper Out light turns on and appears on the LCD panel. Caution: Do not move the paper set lever up while the Operate light or Pause light is flashing.
  • Page 95 5. Push the paper set lever all the way down. appears on the LCD panel. 6. Press the Pause button. The print heads move and the sheet feeds into the printing position automatically. appears on the LCD panel. Note: Even if you do not press the Pause button, the print heads move and paper feeds into the printing position automatically.

  • Page 96: Printing On Thick Paper (0.5 Mm Or Thicker)

    Printing on thick paper (0.5 mm or thicker) When you load thick cut sheets, such as cardboard, follow the steps below. Note: Do not load thick paper larger in size than B1 (728 1030 mm); otherwise, paper jams may occur. Always load B1 (728 1030 mm) sized thick paper long edge first.
  • Page 97 5. Load the sheet into the paper insertion slot so that the bottom edge of the paper rests behind the open lower cover. Make sure that the right edge is straight and in line with the vertical row of punch holes. 6.

  • Page 98: Setting The Paper Basket

    Setting the Paper Basket To avoid your printouts getting dirty or crinkled, set the paper basket as shown below. You can use the paper basket for both roll paper and cut sheet media. Note: When you print on thick paper, set the paper basket forward to avoid your printouts becoming damaged.
  • Page 99 2. Take the two rods and place them infront of the basket hooks. 3. Hook the shorter rod on the ends of the basket hooks. The longer rod should rest on the floor under the basket hooks. longer rod Paper Handling...
  • Page 100 4. Push in the top of the paper basket so that the printout will be fed to the front. 5. If necessary, extend the paper basket fabric out on the floor infront of the printer (for large print jobs). longer rod Paper Handling...

  • Page 101: When Feeding Paper Backward

    When feeding paper backward Caution: Always load B1 (728 1030 mm) size thick paper (0.5 mm or thicker) long edge first and feed the paper forward. Otherwise, damage to your printouts may occur. 1. Fit the ends of the 3 rods into the slots at the ends of the paper basket arms and push the paper basket hooks in.
  • Page 102 2. Pull out the top of the paper basket so that the printout will be fed to the back. Paper Handling...
  • Page 103 Chapter 5 Maintenance and Transportation Replacing Ink Cartridges ........104 Replacing the Paper Cutter .

  • Page 104: Replacing Ink Cartridges

    Only install unused ink cartridges. EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. See “Ink cartridges” on page 151. Maintenance and Transportation...
  • Page 105 To replace an ink cartridge, follow the steps below. Caution: Leave the old cartridge installed in the printer until you are ready to replace it with a new one. 1. Make sure the printer is on. Determine which cartridge needs to be replaced as indicated by the Ink Out light that is flashing or on.
  • Page 106 3. Push the lever down so it releases and opens the ink compartment cover to locate the cartridge that needs to be replaced. (The lever is raised.) appears on the LCD panel. 4. Pull the clamp of the slot containing the empty ink cartridge forwards.
  • Page 107 5. Carefully pull the empty cartridge straight out of the printer. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 6. Make sure the replacement ink cartridge is the correct color, and remove it from the package.
  • Page 108 Note: There is a protection system against improper cartridge insertion. If you cannot insert the ink cartridge smoothly, the type of cartridge may be incorrect. Check the package and production code. 8. Push the cartridge clamp backwards. Make sure the corresponding Ink Out light goes off.

  • Page 109: Replacing The Paper Cutter

    9. Close the ink compartment cover by pushing the lever down until it clicks into place. The printer returns to the previous status. Replacing the Paper Cutter When the paper cutter does not cut finely, it may be blunt and require replacement.
  • Page 110 2. Press the SelecType button repeatedly until appears on the LCD panel. Paper Out SelecType Paper Source Roll Auto Cut Item Roll Cutter Off 3. Press the Item button. appears. Then press the Enter button. appears and the paper cutter holder moves to the replacement position.
  • Page 111 4. When the paper cutter holder stops at the replacement position, appears. Open the lower cover. 5. When appears on the LCD panel, push in the side pin while turning the paper cutter cover to the right to open the casing. Maintenance and Transportation...
  • Page 112 6. Slowly take your finger off the side pin. The paper cutter raises so it can be removed. Note: Be careful not to let the cutter or the spring coil pop out of the casing. 7. Carefully remove the old cutter from the printer. 8.
  • Page 113 11. Push in the side pin while turning the paper cutter cover to the left to close the casing. 12. Make sure that is displayed, then close the lower cover. The cutter holder moves to the home (far right) position. 13.

  • Page 114: Cleaning The Printer

    Cleaning the Printer To keep your printer operation at its best, you should clean it thoroughly several times a year. 1. Make sure the printer is turned off and all the lights are off. Then unplug the power cord. 2. Open the roll paper cover and remove the roll paper spindles. Also remove any sheet media from the printer.

  • Page 115: Transporting The Printer

    Caution: Never use alcohol or thinners to clean the printer; these chemicals can damage the components as well as the case. Be careful not to get water on the printer mechanism or electronic components. Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants;...
  • Page 116 Note: If you remove an ink cartridge and then reinstall it, the printer cannot determine the correct level of ink remaining and the corresponding Ink Out light may not flash to warn you even when the cartridge is almost out of ink. After transporting the printer, install unused ink cartridges.
  • Page 117 4. Close the ink valve locks on each side of the printer. Open Close Open Close 5. Remove the left and right side joint cover plates by spreading the ends and pulling outwards, and keep them in a safe place. Maintenance and Transportation...
  • Page 118 6. While holding the printer unit, remove the screws from the left and right sides, and keep them in a safe place. 7. Have four people lift the printer unit off of the leg assembly, using the hand grips. The printer unit weighs approximately 100 kg (220 lb) and should be lifted carefully.
  • Page 119 To move the printer using casters When you want to transport the printer a very short distance such as within the same room, you can slide the printer on its casters. Caution: Do not slide the printer on angled or uneven surfaces. 1.

  • Page 120: Setting Up The Printer After Transporting It

    The first time you start printing after transporting the printer, the print head nozzles may be clogged. EPSON recommends you perform a nozzle check and clean the print heads, and also realign the print heads to ensure print quality. See your Startup Guide.
  • Page 121 Chapter 6 Troubleshooting Printer Stops Printing Unexpectedly ......122 The Printer does not Turn on or Stay on ..... . 125 The Printer Prints Nothing.

  • Page 122: Printer Stops Printing Unexpectedly

    Printer Stops Printing Unexpectedly Head cleaning, ink charging, or ink drying is in progress Check to see if the Pause light is flashing. If so, the printer is in the process of head cleaning, ink charging or ink drying. During head cleaning and ink charging, is displayed on the LCD panel.

  • Page 123: Troubleshooting

    o= On, f= Flashing, n= Off Message and Light Problem Solution LOAD ROLL PAPER The paper source Make sure the paper setting in the printer source setting in the LOAD SHEET PAPER driver is different from printer driver is the same oPaper Out the control panel.
  • Page 124 o= On, f= Flashing, n= Off Message and Light Problem Solution PUSH LEVER DOWN Paper set lever was Push the paper set lever released during the down. Start printing oPaper Out printing process or again from the another operation. beginning for best results.

  • Page 125: The Printer Does Not Turn On Or Stay On

    Make sure the supplied voltage to the printer matches the rating voltage labeled on the printer. If not, turn off the power and unplug the power cord immediately. Contact EPSON for assistance. See “Contacting Customer Support” on page 161. Caution: If the supplied voltage and rating voltage do not match, do not plug the printer back in again, as damage may occur.

  • Page 126: Your Epson Printer Is Not Selected As The Default Printer

    1. Click Apple menu and select Chooser. If the EPSON Stylus Pro 9000 printer icon can be seen, the printer driver is correctly installed. 2. Make sure the EPSON Stylus Pro 9000 printer is selected for the printer port. Troubleshooting...

  • Page 127: Printer Port Setting Does Not Match The Printer Connection

    (Windows) If you use Windows, select the printer port as described below. 1. Click Start, point to Settings and select Printers. 2. Right-click EPSON Stylus Pro 9000 in the Printers window, then select Properties. 3. Click the Details tab.

  • Page 128: Printouts Are Not What You Expected

    Try one or more of these solutions: Select your printer as the default printer in Windows. See “Your EPSON printer is not selected as the default printer” on page 126. Clear any stalled print jobs from the Progress Meter (for Windows), or EPSON Monitor3 (for Macintosh).

  • Page 129: Incorrect Margins

    Make sure the EPSON Stylus Pro 9000 printer driver is selected. If you are using Windows NT 4.0, try to install the EPSON Printer Port. Click Start, point to Programs, then point to EPSON Printers, and point to EPSON Printer Port Uninstall.

  • Page 130: Printed Color Differs From The Color On The Screen

    Select your printer as the default printer in Windows. See “Your EPSON printer is not selected as the default printer” on page 126. For Windows, check the settings in the Paper menu. Make sure they are correct for the paper size you are using.

  • Page 131: A Ruled Line Shifts

    If the paper is curled towards the printable side, flatten it or curl it slightly to the opposite side. For EPSON paper, check the Media Type setting in the Main menu for Windows or in the Print dialog box for Macintosh.

  • Page 132: Vertical Misalignment Or Banding

    Make sure the printable side of the paper is face-up. Run the Head Cleaning utility to clear any clogged ink nozzles. Check the Ink Out lights. If necessary, replace ink cartridges. See “Replacing Ink Cartridges” on page 104. Vertical misalignment or banding Try one or more of these solutions: Turn off the High Speed setting in your printer driver.

  • Page 133: Faint Printout Or Gaps

    Faint printout or gaps Try one or more of these solutions: Make sure that the ink cartridges do not exceed the expiry date. The expiry date is labeled on the outside of the ink cartridge. For Windows, check the Media Type setting in the Main menu.

  • Page 134: Color Documents Print In Black Only

    If the paper you’re using is not supported by the printer driver, set the paper thickness using the SelecType setting. See “SelecType Settings” on page 16. Make sure your paper is dry and the printable side is face-up. Also, make sure you are using the correct type of paper. See “Paper”...

  • Page 135: Printing Could Be Faster

    “Replacing the Paper Cutter” on page 109. Note: If you use roll paper other than EPSON special media, see the user documentation included with the paper, or contact your supplier. Troubleshooting...

  • Page 136: Paper Feed Or Paper Jam Problems Occur Frequently

    You can change the platen gap setting in the Printer Setting menu of the SelecType mode. See “SelecType Settings” on page 16. For paper other than EPSON's, check the paper type selected in the Paper Configuration menu of the SelecType mode. See “Setting the paper thickness” on page 27.

  • Page 137: Roll Paper Does Not Eject Properly

    Roll Paper does not Eject Properly Roll paper is wound tightly and may feed with a curl. If so, extend the three paper guides out from the lower printer. Caution: The paper guides only need to be used when the paper feeds with a curl.

  • Page 138: When Feeding Paper Forward

    When feeding paper forward Extend the paper guides out from the printer so they rest on the front of the paper basket. When feeding paper backward Extend the paper guides out from the printer so that they rest on the back of the paper basket. Troubleshooting...

  • Page 139: Clearing Paper Jams

    Clearing Paper Jams To remove jammed paper, follow these steps: 1. If roll paper is jammed, cut the paper at the paper insertion slot. 2. Pull the paper set lever all the way up to release the paper. 3. Open the lower cover if necessary. Troubleshooting...
  • Page 140 4. Carefully pull down the jammed paper. is displayed on the LCD panel. 5. Close the lower cover, if necessary, then press the Power button to turn the printer off and back on. 6. Make sure that the Paper Out light is on and displayed on the LCD panel.
  • Page 141 Caution: If the print heads are not left in the home position, print quality may decline. Troubleshooting...

  • Page 142: Appendix A Product Information

    Consumable products ....... . .157 EPSON special media ....... . .158...

  • Page 143: Printer Specifications

    Printer Specifications Printing Printing method: On-demand ink jet Nozzle configuration: Black: 64 nozzles Color: 64 nozzles (cyan, magenta, yellow, light cyan, light magenta) Character mode: Character Pitch Printing Column 10 cpi* *characters per inch Raster graphics mode: Horizontal Printable width Available resolution dots...

  • Page 144: Printable Area

    Character tables: PC 437 (US, Standard Europe), PC 850 (Multilingual) Character sets: EPSON Courier 10 cpi Printable area Roll paper and cut sheets For roll paper, the minimum top margin is 3.0 mm (0.12")*. For cut sheets, the minimum top margin is 3.0 mm (0.12").

  • Page 145: Mechanical

    * For roll paper, the following margin widths can be selected using the control panel as follows. For details, see "ROLL MARG" in “Printer Setting menu (PRINTER SETTING MENU)” on page 19. Parameter 3 mm 3 mm 3 mm 3 mm 3 mm 15 mm 15 mm...

  • Page 146: Electrical

    Electrical 120V Model 220 240V Model Input voltage range 90 to 132V 208 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49 to 61 Hz Rated current 1.0A 0.5A Power consumption Approx. 100W (ISO10561 Letter Pattern) 30W or less in standby mode This product is also designed for IT power systems with Phase to Phase voltage 220-240V.

  • Page 147: Initialization

    Operational conditions (temperature and humidity): Humidity (%) temperature (˚C) Initialization Hardware initialization at power on: The printer mechanism is set to its initial state. The input data buffer and print buffer are cleared. The printer returns to the default condition last set. Software initialization when the ESC@ (initialize the printer) command is received: The print buffer is cleared.

  • Page 148: Safety Approvals

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper before purchasing large quantities or printing large jobs.
  • Page 149 103 mm (4.05 inches) maximum for standard/ optional 2-inch roll paper spindle 150 mm (5.90 inches) maximum for optional 3-inch roll paper spindle Paper types Plain paper, special papers distribited by EPSON Thickness 0.08 to 0.11 mm (0.003 to 0.0043 inches) (for plain paper) Weight...
  • Page 150 Use paper under the following conditions: Temperature 15 to 25°C (59 to 77°F) Humidity 40 to 60% RH EPSON Photo Quality Glossy Film should be stored under the following conditions: Temperature 15 to 30°C (59 to 86°F) Humidity 20 to 60% RH...

  • Page 151: Ink Cartridges

    Ink cartridges Colors: Black T407 Cyan T410 Magenta T409 Yellow T408 Light Cyan T412 Light Magenta T411 Note: The asterisks in the product numbers are substitutes for the last three digits which vary by country. Print capacity*: Approx. 28 pages/A0 (720 dpi, 40% duty) Approx.

  • Page 152: System Requirements

    Caution: EPSON recommends the use of original EPSON ink cartridges only. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON's warranties. Do not use an ink cartridge if the expiry date has passed.
  • Page 153 Your computer should also meet the following system requirements: Minimum system Recommended system PowerPC PowerPC 604e 300 MHz or higher processor System 7.5.1 System 7.6 or later 14MB of available memory 25MB or more of available 23MB of available memory when memory background printing is turned on.

  • Page 154: Interface Specifications

    Interface Specifications Your printer is equipped with an 8-bit parallel interface and a serial interface. Parallel interface The built-in parallel interface has the following characteristics: Forward channel Data format 8-bit parallel, IEEE-1284 compatibility mode Synchronization STROBE pulse Handshake timing BUSY and ACKNLG signals Signal level TTL compatible Connector...

  • Page 155: Serial Interface

    ECP mode Transmission mode IEEE-1284 ECP mode Adaptable 57-30360 Amphenol connector or equivalent connector Synchronization Refer to the IEEE-1284 specification Handshaking Refer to the IEEE-1284 specification Signal level IEEE-1284 Level 1 device Data transmission Refer to the IEEE-1284 specification timing Serial interface The printer’s built-in serial interface is based on the RS-423 standard.

  • Page 156: Options And Consumable Products

    Options and Consumable Products Options The following options are available for use with your printer. Note: The asterisk is a substitute for the last digit of the product number, which varies by country. Roll paper spindles Additional roll paper spindles are available to make changing roll paper faster and easier.

  • Page 157: Consumable Products

    Interface cards A number of optional interface cards are available to supplement the printer's built-in interfaces. To install optional interface cards, see your Startup Guide . If you are not sure whether you need an optional interface, or if you want to know more about interfaces, contact your dealer. Type B Ethernet I/F card (10BASE-T) C82362 Type B Ethernet I/F card (100BASE-TX)

  • Page 158: Epson Special Media

    Note: The product number varies by country. EPSON special media Most plain paper works well in your printer. In addition, EPSON offers specially designed media for ink jet printers to meet most high-quality printing needs. Roll paper EPSON Presentation Matte Paper 44”...
  • Page 159 S041069 (Super A3/B) S041043 EPSON Photo Quality Ink Jet Paper (B) S041070 S041044 EPSON Photo Quality Glossy Film (Super A3/B) S041074 EPSON Photo Quality Glossy Film (A3) S041073 EPSON Photo Quality Glossy Film (B) S041075 Note: The availability of special media varies by country.
  • Page 160 Appendix B Customer Support Information Contacting Customer Support ......161 For United Kingdom and the Republic of Ireland Users ..161 For Australian Users .

  • Page 161: Contacting Customer Support

    For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland, EPSON (UK) Limited provides a range of customer services and technical support. World Wide Web If you can connect to the Internet and have a Web browser, you can access our Web site at http://www.epson.co.uk.
  • Page 162 To use Faxon EPSON, call 01442 227332 in the UK or 0044 1442 227332 from the Republic of Ireland using a touch-tone phone. You will be asked to follow a simple routine to register your document request.

  • Page 163: For Australian Users

    Arranging for faulty EPSON products to be repaired within the warranty period A full list of EPSON Customer and Warranty Support services is available on the technical support section of our World Wide Web pages at http://www.epson.co.uk/support/ and on Faxon EPSON Faxback service in document number 5085.
  • Page 164 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.

  • Page 165: For Singapore Users

    To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...

  • Page 166: For Philippines Users

    (852) 2585-4399 Fax: (852) 2827-4383 For Philippines Users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: (632) 813-6552 Fax:...

  • Page 167: Glossary

    Glossary The following definitions apply specifically to printers. application A software program that helps you carry out a particular task, such as word processing or financial planning. ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. banding The horizontal lines that sometimes appear when printing graphics.
  • Page 168 ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers and supported by most application programs for personal computers. ESC/P Raster A command language that gives you control of your printer from your computer.
  • Page 169 Finest detail This printer driver setting automatically makes your printout sharper and clearer, especially for text. Be aware that this may increase the time required for printing. font A style of type designated by a family name. grayscale A scale of shades of gray from black to white. Grayscale is used to represent colors when printing with black ink only.
  • Page 170 Windows 95 and 98 and Windows NT 4.0 support peer-to-peer networking. Any computer can access the resources of a computer on the network. PhotoEnhance3 The EPSON software to change the shade of tone, to correct image data and to change the sharpness of the image data. port An interface channel through which data is transmitted between devices.
  • Page 171 printer driver A software program that sends commands for using the features of a particular printer. Often shortened to “driver”. See also driver. printing mode The number of dots per inch used to represent an image. Your printer has three printing mode settings: SuperFine (1440 dpi), Fine (720 dpi), and Normal (360 dpi).
  • Page 172 sRGB Windows software that is designed so you get WYSIWYG (What You See Is What You Get) color output. This software prints colors as you see them on your screen. Status Monitor The software program that allows you to check the printer’s status. subtractive colors Colors produced by pigments that absorb some colors of light and reflect others.
  • Page 173 Index About this User’s Guide, 1 Envelopes, 149 Advanced dialog box, 41 EPSON Monitor 3, 75 to 78 Advanced menu, 40 EPSON Monitor3 (Macintosh), 76 Advanced Photo, 39 EPSON Spool Manager, 57 Advanced settings, 40 to 43 EPSON StatusMonitor, 48...
  • Page 174 Macintosh, 34 Windows, 33 to 34 Main menu, 35 to 39 Printer software for Windows, 33 Maintenance Mode, 29 to 31 changing settings, 35 to ?? Media Type setting, 35 Printer status Monitoring preference settings, 63 checking, 61 Print head alignment, 49 cleaning, 12, 49 Nozzle check pattern, 23 to 24...
  • Page 175 Saving settings Text/Graph setting, 38 Windows, 42 Transporting SelecType, 16 printer, 115 to 120 setting procedure, 16 Troubleshooting, 122 to 141 SelecType menus, 18 to 23 cutter replacement, 22 head alignment, 23 Utilities, 48 to 51 paper configuration, 22 accessing printer setting, 19 to 21 Macintosh, 51 printer status, 22...
  • Page 176 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. EPSON UK LTD. 20770 Madrona Ave. Campus 100, Maylands Avenue, P.O. Box 2842 Hemel Hempstead, Herts, Torrance, CA 90509-2842 HP2 7TJ, U.K. Phone: (800) 922-8911 Phone: (+44) 01442 261144 Fax: (310) 782-5220 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A.

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