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HP PROLIANT DL320 User Manual

HP PROLIANT DL320 User Manual

Generation 3
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HP ProLiant DL320 Generation 3 Server

User Guide

March 2005 (Second Edition)
Part Number 374263-002

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Summary of Contents for HP PROLIANT DL320

  • Page 1: User Guide

    HP ProLiant DL320 Generation 3 Server User Guide March 2005 (Second Edition) Part Number 374263-002...
  • Page 2 © Copyright 2004, 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Server component identification Front panel components ........................7 Front panel LEDs and buttons......................8 Rear panel components ........................10 Rear panel LEDs and buttons......................11 System board components ......................... 12 System maintenance switch ....................13 NMI switch ..........................14 System board LEDs ...........................
  • Page 4 HP ProLiant DL320 Generation 3 Server User Guide Installing hardware options ........................ 33 Installing the server into the rack ....................... 34 Powering up and configuring the server .................... 35 Installing the operating system......................35 Registering the server......................... 36 Hardware options installation Introduction............................
  • Page 5 Contents Diagnostic tools ..........................63 Survey Utility ......................... 63 Array Diagnostic Utility ......................64 HP Insight Diagnostics ......................64 Integrated Management Log....................64 Keeping the system current........................ 65 Drivers ............................ 65 Resource Paqs......................... 66 ProLiant Support Packs ......................66 Operating system version support................... 66 Change control and proactive notification................
  • Page 6 HP ProLiant DL320 Generation 3 Server User Guide Declaration of conformity for products marked with the FCC logo, United States only ....99 Modifications ........................... 100 Cables............................... 100 Mouse compliance statement ......................100 Canadian notice (Avis Canadien)..................... 100 European Union regulatory notice ....................101 Japanese notice..........................
  • Page 7: Server Component Identification

    Server component identification In this section Front panel components........................7 Front panel LEDs and buttons ......................8 Rear panel components.........................10 Rear panel LEDs and buttons .......................11 System board components ......................12 System board LEDs ........................14 System LEDs and internal health LED combinations ..............15 Internal USB connector ........................17 SCSI IDs and SATA device...
  • Page 8: Front Panel Leds And Buttons

    HP ProLiant DL320 Generation 3 Server User Guide Item Description Diskette drive bay Optical device bay Front USB port Power button Front panel LEDs and buttons Item Description Status UID button/LED Blue = Identification is activated. Flashing blue = System is being remotely managed.
  • Page 9 Server component identification Item Description Status NIC 1 link/activity LED Green = Network link exists. Flashing green = Network link and activity exist. Off = No link to network exists. If power is off, view the LEDs on the RJ-45 connector for status by referring to the rear panel LEDs ("Rear panel LEDs and buttons"...
  • Page 10: Rear Panel Components

    HP ProLiant DL320 Generation 3 Server User Guide Rear panel components Item Description PCI-X expansion slot 2, full-length 64 bit/133 MHz 3.3 V (optional PCI Express slot 1, x8) PCI-X expansion slot 1, low-profile half-length 64 bit/100 MHz 3.3 V...
  • Page 11: Rear Panel Leds And Buttons

    Server component identification Rear panel LEDs and buttons Item Description Status iLO activity Green = Activity exists. Flashing green = Activity exists. Off = No activity exists. iLO link Green = Link exists. Off = No link exists. 10/100/1000 Green = Link exists. NIC 1 activity Flashing green = Activity exists.
  • Page 12: System Board Components

    HP ProLiant DL320 Generation 3 Server User Guide System board components Item Description Item Description Rear USB connectors (2) Fan 1 connector Video connector Processor socket Mouse connector Fan 2 connector Keyboard connector Fan 3 connector Serial connector CD-ROM IDE connector...
  • Page 13: System Maintenance Switch

    Server component identification Item Description Item Description Power connector * Designations if the optional PCI riser board is installed. System maintenance switch Position Default Function Reserved Off = Normal operation On = RBSU will not commit any configuration changes * Reserved Off = Normal operation On = Override RBSU setting and...
  • Page 14: Nmi Switch

    HP ProLiant DL320 Generation 3 Server User Guide NMI switch The NMI switch allows administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in operating systems, device drivers, and applications.
  • Page 15: System Leds And Internal Health Led Combinations

    LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes.
  • Page 16 HP ProLiant DL320 Generation 3 Server User Guide System LED and Internal Health Status Color LED Color Processor failure One or more of the following conditions may exist: (Amber) • Processor has failed. • Processor failed over to the offline spare.
  • Page 17: Internal Usb Connector

    Server component identification Internal USB connector For more information, refer to "Internal USB Functionality (on page 63)." SCSI IDs and SATA device numbers Item SCSI ID SATA Device Number...
  • Page 18: Fan Module Location

    HP ProLiant DL320 Generation 3 Server User Guide Item SCSI ID SATA Device Number Fan module location...
  • Page 19: Server Operations

    Server operations In this section Powering up the server .........................19 Powering down the server ......................19 Preparation procedures .........................20 Extending the server from the rack....................21 Removing the access panel......................21 Installing the access panel ......................22 Removing the PCI riser board assembly ..................22 Installing PCI riser board assembly....................23 Removing the hot-plug SATA...
  • Page 20: Preparation Procedures

    Extend the server from the rack, if applicable ("Extending the server from the rack" on page 21). If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.
  • Page 21: Extending The Server From The Rack

    Server operations Extending the server from the rack NOTE: If the optional cable management arm option is installed, you can extend the server without powering down the server or disconnecting peripheral cables and power cords. These steps are only necessary with the standard cable management solution. 1.
  • Page 22: Installing The Access Panel

    HP ProLiant DL320 Generation 3 Server User Guide 1. Power down the server if the standard cable management solution is installed ("Powering down the server" on page 19). NOTE: If the optional cable management arm is installed, you can extend the server and perform hot-plug installation or maintenance procedures without powering down the server.
  • Page 23: Installing Pci Riser Board Assembly

    Server operations c. Lift the front of the assembly slightly and unseat the riser boards from the PCI riser board connectors. Installing PCI riser board assembly CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly.
  • Page 24: Removing The Hot-Plug Sata Backplane

    HP ProLiant DL320 Generation 3 Server User Guide 2. Tighten the two PCI riser board assembly thumbscrews. Removing the hot-plug SATA backplane 1. Access the internal server components ("Preparation procedures" on page 20). 2. Disconnect the power cord and signal cables from the backplane.
  • Page 25: Removing The Fan Assembly

    Server operations Removing the fan assembly 1. Power down the server ("Powering down the server" on page 19). 2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 21). 3. Remove the access panel ("Removing the access panel" on page 21). 4.
  • Page 26: Installing The Fan Assembly

    HP ProLiant DL320 Generation 3 Server User Guide Installing the fan assembly...
  • Page 27: Server Setup

    Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
  • Page 28: Rack Planning Resources

    For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. A summary of the content of each resource follows: •...
  • Page 29: Optimum Environment

    Leave a minimum clearance of 122 cm (48 in) from the back of the rack to the back of another rack when racks are back-to-back. HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
  • Page 30: Temperature Requirements

    HP ProLiant DL320 Generation 3 Server User Guide CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling.
  • Page 31: Power Requirements

    Server setup Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
  • Page 32: Electrical Grounding Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
  • Page 33: Identifying The Server Shipping Carton Contents

    Server setup WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.
  • Page 34: Installing The Server Into The Rack

    HP ProLiant DL320 Generation 3 Server User Guide Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp).
  • Page 35: Powering Up And Configuring The Server

    For more information on the automatic configuration, refer to the ROM-Based Setup Utility User Guide located on the Documentation CD. Installing the operating system To operate properly, the server must have a supported OS. For the latest information on OS support, refer to the HP website (http://www.hp.com/go/supportos).
  • Page 36: Registering The Server

    For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Registering the server To register a server, refer to the registration card in the HP ProLiant Essentials Foundation Pack or the HP Registration website (http://register.hp.com).
  • Page 37: Hardware Options Installation

    DIMMs. The system supports up to four ECC DDR SDRAM DIMMs. NOTE: By default, the server is set to Advanced ECC Support. Refer to "HP ROM-Based Setup Utility (on page 53)" for more information. The server supports standard memory configuration for maximum performance...
  • Page 38: Dimm Installation Guidelines

    All DIMMs installed must be the same speed (DDR PC3200). Do not install DIMMs supporting different speeds. • If only a single DIMM is installed, HP recommends installing it in slot 1A. BIOS detects the DIMM population and sets the system as follows: •...
  • Page 39: Hard Drive Options

    Hardware options installation 2. Open the DIMM slot latches. 3. Install the DIMM. 4. Install the access panel ("Installing the access panel" on page 22). Hard drive options Removing a hard drive blank (on page 40) Hard drive guidelines (on page 40) Installing SATA hard drives ("Installing a SATA hard drive"...
  • Page 40: Removing A Hard Drive Blank

    HP ProLiant DL320 Generation 3 Server User Guide Removing a hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Hard drive guidelines...
  • Page 41: Installing Non-Hot-Plug Hard Drives

    Hardware options installation NOTE: Depending on the model purchased, the server or hard drive may look slightly different than the illustration. 4. Resume normal server operations. Installing non-hot-plug hard drives CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 42: Hard Drive Bay

    HP ProLiant DL320 Generation 3 Server User Guide 5. Place the hard drive into the hard drive tray, and secure by fastening four screws into the bottom of the hard drive tray. 6. Replace the hard drive into the hard drive bay and install the screws.
  • Page 43: Installing The Cd-Rom Drive Assembly

    Hardware options installation Installing the CD-ROM drive assembly CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. NOTE: The server supports slimline optical devices, including CD-ROM and DVD-ROM.
  • Page 44 HP ProLiant DL320 Generation 3 Server User Guide 4. Press the latch release tabs and remove the blank. 5. Install the CD-ROM drive into the optical drive cage with the screws pre- installed on the cage.
  • Page 45: Installing The Dvd-Rom Drive Assembly

    Hardware options installation 6. Install the optical drive assembly in the empty bay, and reinstall the thumbscrew. 7. Install the fan assembly ("Installing the fan assembly" on page 26). Installing the DVD-ROM drive assembly To install an optional DVD-ROM drive assembly, follow the instructions for installing a CD-ROM drive assembly ("Installing the CD-ROM drive assembly"...
  • Page 46 HP ProLiant DL320 Generation 3 Server User Guide 1. Access the internal server components ("Preparation procedures" on page 20). 2. Remove the PCI riser board assembly ("Removing the PCI riser board assembly" on page 22). 3. Disconnect the SCSI cables from the SCSI connectors on the system board and SCSI drives and remove the cables, if installed.
  • Page 47: Server Cabling

    This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). Server cable routing...
  • Page 48: Sata Cable Routing

    HP ProLiant DL320 Generation 3 Server User Guide IMPORTANT: Route the cables without blocking the airflow or other installed components. Use the cable clips installed in the chassis to manage cable routing. SATA cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked.
  • Page 49: Scsi Cable Routing

    Server cabling SCSI cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked.
  • Page 51: Server Software And Configuration Utilities

    SmartStart software ........................51 HP ROM-Based Setup Utility ......................53 Array Configuration Utility ......................54 HP ProLiant Essentials Rapid Deployment Pack .................55 Re-entering the server serial number and product ID..............55 SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations.
  • Page 52 Enabling access to the Array Configuration Utility (on page 54), Array Diagnostic Utility (on page 64), and Erase Utility (on page 59) SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/smartstart).
  • Page 53: Hp Rom-Based Setup Utility

    Configuring memory options • Language selection For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). NOTE: Enable the SATA SW RAID option under the Advanced Options menu to enable RAID capability for the server.
  • Page 54: Array Configuration Utility

    The server that you are remotely configuring does not require a keyboard and mouse. For more information about BIOS Serial Console, refer to the BIOS Serial Console User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). Array Configuration Utility ACU is a browser-based utility with the following features: •...
  • Page 55: Hp Proliant Essentials Rapid Deployment Pack

    Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the HP Array Configuration Utility User Guide on the Documentation CD or the HP website (http://www.hp.com).
  • Page 56: Management Tools

    HP ProLiant DL320 Generation 3 Server User Guide 3. Select Serial Number. The following warning is displayed: WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel.
  • Page 57: Automatic Server Recovery

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system.
  • Page 58: Integrated Lights-Out Technology

    Guide on the Documentation CD or on the HP website (http://www.hp.com/servers/lights-out). iLO ROM-Based Setup Utility HP recommends using iLO RBSU to configure and set up iLO. iLO RBSU is designed to assist you with setting up iLO on a network; it is not intended for continued administration.
  • Page 59: Erase Utility

    4. Make and save any necessary changes to the iLO configuration. 5. Exit iLO RBSU. HP recommends using DNS/DHCP with iLO to simplify installation. If DNS/DHCP cannot be used, use the following procedure to disable DNS/DHCP and to configure the IP address and the subnet mask: 1.
  • Page 60: Management Agents

    Management Agents. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/manage). HP Systems Insight Manager...
  • Page 61: Redundant Rom Support

    Server software and configuration utilities Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 4-MB ROM that acts as two, separate 2-MB ROMs. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
  • Page 62: Usb Support And Functionality

    HP provides support for USB devices before the operating system loads through legacy USB support, which is enabled by default in the system ROM. HP hardware supports USB version 1.1 or 2.0, depending on the version of the hardware.
  • Page 63: Diagnostic Tools

    • • Operating environments which do not provide native USB support For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html). Internal USB functionality An internal USB connector is available for use with USB drive keys only. The...
  • Page 64: Array Diagnostic Utility

    Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form.
  • Page 65: Keeping The System Current

    – For Windows®: IML Viewer – For Linux: IML Viewer Application • From within HP Insight Diagnostics (on page 64) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Keeping the system current List of tools: Drivers ............................65...
  • Page 66: Resource Paqs

    If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded from the HP website (http://www.hp.com/support).
  • Page 67: Care Pack

    For more information, refer to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack...
  • Page 69: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 70 HP ProLiant DL320 Generation 3 Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure.
  • Page 71: Troubleshooting

    Server diagnostic steps This section covers the steps to take in order to diagnose a problem quickly. To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 78)," and follow the appropriate diagnostic path.
  • Page 72: Important Safety Information

    HP ProLiant DL320 Generation 3 Server User Guide Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server.
  • Page 73: Warnings And Cautions

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module- level repair. Because of the complexity of the individual boards...
  • Page 74: Hp Proliant Dl320 Generation 3 Server User Guide

    HP ProLiant DL320 Generation 3 Server User Guide WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet.
  • Page 75: Preparing The Server For Diagnosis

    Troubleshooting • Observe local occupation health and safety requirements and guidelines for manual handling. • Obtain adequate assistance to lift and stabilize the chassis during installation or removal. • The server is unstable when not fastened to the rails. • When mounting the server in a rack, remove the power supplies and any other removable module to reduce the overall weight of the product.
  • Page 76: Symptom Information

    If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 64) and use the survey page to view the current configuration or to compare it to previous configurations. •...
  • Page 77: Service Notifications

    Troubleshooting Service notifications To find out the latest service notifications, refer to the HP website (http://www.hp.com/products/servers/platforms). Select the appropriate server model, and then click the Documentation link on the product page. Loose connections Action: • Be sure all power cords are securely connected.
  • Page 78: Start Diagnosis Flowchart

    HP ProLiant DL320 Generation 3 Server User Guide The available flowcharts include: • Start diagnosis flowchart (on page 78) • General diagnosis flowchart (on page 80) • Power-on problems flowchart (on page 82) • POST problems flowchart (on page 85) •...
  • Page 79 Troubleshooting...
  • Page 80: General Diagnosis Flowchart

    HP ProLiant DL320 Generation 3 Server User Guide General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart.
  • Page 81 Troubleshooting...
  • Page 82: Power-On Problems Flowchart

    HP ProLiant DL320 Generation 3 Server User Guide Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The internal health LED is red or amber. Possible causes: •...
  • Page 83 • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "System Open Circuits and Short Circuits" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
  • Page 84 HP ProLiant DL320 Generation 3 Server User Guide...
  • Page 85: Post Problems Flowchart

    Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). "Video Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). KVM or RILOE documentation "Loose Connections (on page 77)"...
  • Page 86 HP ProLiant DL320 Generation 3 Server User Guide...
  • Page 87: Os Boot Problems Flowchart

    Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • "Contacting HP Technical Support or an Authorized Reseller" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).
  • Page 88 HP ProLiant DL320 Generation 3 Server User Guide Item Refer to • "Hardware Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms)
  • Page 89 Troubleshooting...
  • Page 90: Server Fault Indications Flowchart

    HP ProLiant DL320 Generation 3 Server User Guide Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 60) • Server boots, but the internal health LED is red or amber Possible causes: •...
  • Page 91 Troubleshooting Item Refer to • "Hardware Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • Server maintenance and service guide, located on the Documentation CD or the HP website...
  • Page 92 HP ProLiant DL320 Generation 3 Server User Guide...
  • Page 93: Other Information Resources

    Troubleshooting Other information resources For additional troubleshooting information, refer to the HP ProLiant Servers Troubleshooting Guide on the Documentation CD. For information on warranties and service and support upgrades (Care Pack services), refer to the HP website (http://www.hp.com/support).
  • Page 95: Electrostatic Discharge

    Electrostatic discharge In this section Preventing electrostatic discharge ....................95 Grounding methods to prevent electrostatic discharge..............96 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices.
  • Page 96: Grounding Methods To Prevent Electrostatic Discharge

    HP ProLiant DL320 Generation 3 Server User Guide Grounding methods to prevent electrostatic discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
  • Page 97: Regulatory Compliance Notices

    Regulatory compliance notices In this section Regulatory compliance identification numbers ................97 Federal Communications Commission notice ................98 Declaration of conformity for products marked with the FCC logo, United States only .....99 Modifications..........................100 Cables ............................100 Mouse compliance statement......................100 Canadian notice (Avis Canadien) ....................100 European Union regulatory notice....................101...
  • Page 98: Federal Communications Commission Notice

    HP ProLiant DL320 Generation 3 Server User Guide Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
  • Page 99: Class B Equipment

    For questions regarding this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone:...
  • Page 100: Modifications

    HP ProLiant DL320 Generation 3 Server User Guide • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 • 1-281-514-3333 To identify this product, refer to the part, series, or model number found on the product. Modifications...
  • Page 101: European Union Regulatory Notice

    Regulatory compliance notices Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
  • Page 102: Japanese Notice

    HP ProLiant DL320 Generation 3 Server User Guide *Notified body number (used only if applicable—refer to the product label) Japanese notice BSMI notice...
  • Page 103: Korean Notice A&B

    Regulatory compliance notices Korean notice A&B Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.
  • Page 104: Battery Replacement Notice

    To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an...
  • Page 105: Taiwan Battery Recycling Notice

    Regulatory compliance notices Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.
  • Page 107: Server Specifications

    Server specifications In this section Environmental specifications .....................107 Server specifications........................107 Environmental specifications Temperature range* Specification Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity Specification (noncondensing)** Operating 10% to 90% Non-operating 5% to 95%...
  • Page 108 HP ProLiant DL320 Generation 3 Server User Guide Input requirement Specification Rated input voltage 100 VAC to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 6.0 A (110 V) to 3.0 A (220 V) Rated input power...
  • Page 109: Technical Support

    24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. – If you have purchased a Care Pack (service upgrade), call 1-800-633- 3600. For more information about Care Packs, refer to the HP website (http://www.hp.com). •...
  • Page 110: Customer Self Repair

    HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.
  • Page 111: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery double data rate driver update Extended Feature Supplement International Electrotechnical Commission Integrated Lights-Out...
  • Page 112 HP ProLiant DL320 Generation 3 Server User Guide Integrated Management Log initial program load interrupt request multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays...
  • Page 113 Acronyms and abbreviations PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test Processor Power Module ProLiant Support Pack preboot eXecution environment RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II SATA serial ATA SCSI small computer system interface...
  • Page 114 HP ProLiant DL320 Generation 3 Server User Guide SDRAM synchronous dynamic RAM Systems Insight Manager SIMM single inline memory module system power module support software diskette TMRA recommended ambient operating temperature unit identification universal serial bus version control agent VHDCI...
  • Page 115 Acronyms and abbreviations Wake-on LAN...
  • Page 117: Index

    7 configuration of system 35, 51 front panel LEDs 8 Configuration Replication Utility 53 connection problems 77 connectors 7 contacting HP 109 general diagnosis flowchart 80 crash dump analysis 14 grounding methods 96 creating a disk image 55...
  • Page 118 HP ProLiant DL320 Generation 3 Server User Guide grounding requirements 32 loose connections 77 hard drive blanks 40 maintenance 65 hard drive, replacing 41 Management Agents 60 hard drives 7, 39, 40, 41 management tools 56 hardware options 37 memory 37, 38...
  • Page 119 SCSI IDs 17 serial connector 13 ventilation 29 serial number 55 series number 97 server fault indications flowchart 90 server features and options 37 warnings 32, 73 server setup 27 website, HP 109 service notifications 77 shipping carton contents 33...

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