Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using
the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery
partition (select products only). If you have not already created recovery media, see
media (select products only) on page
What you need to know before you get started
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HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's website
or reinstall the software from the media provided by the manufacturer.
IMPORTANT:
computer issues.
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To use the Factory Reset option (select products only), you must use HP Recovery media. If you have
not already created recovery media, see
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If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does
not work, you can obtain recovery media for your system from support. See the Worldwide Telephone
Numbers booklet included with the computer. You can also find contact information from
the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-
screen instructions.
IMPORTANT:
beginning recovery, back up any personal data you want to retain.
Using HP Recovery media, you can choose from one of the following recovery options:
NOTE:
Only the options available for your computer display when you start the recovery process.
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System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
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Factory Reset—Restores the computer to its original factory state by deleting all information from
the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software
that was installed at the factory.
The HP Recovery partition (select products only) allows System Recovery only.
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Recovery through HP Recovery Manager should be used as a final attempt to correct
HP Recovery Manager does not automatically provide backups of your personal data. Before
Creating HP Recovery media (select products only) on page
Creating HP Recovery
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Restore and recovery
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