Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19.
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-Lenovo features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
– Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multilingual translations) The safety notices in this section are provided in the following languages: •...
Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
• Avoid bending a system board and hard pushing to prevent cracking at each ball-grid-array (BGA) chipset. FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display (LCD), and memory module.
• Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a personal-computer card (PC card) or the installation of an incompatible card •...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
The Lenovo E4030/E4070 computers come with pre-installed OneKey Recovery System. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.
• For Windows 8 and Windows 8.1: Move the cursor to the bottom-right corner of the screen to display the charms. Then click Settings ➙ Power ➙ Sleep. To return to normal operation, press any key. In certain circumstances, the computer goes into sleep mode automatically: •...
Chapter 5. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
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Table 3. Major FRUs (continued) FRU parts FRU descriptions Self-service Optional-service FRU No. System board MB C E50-80 NOK UMA 5500 G 5B20H56211 NDOC System board MB C E50-80 W8P UMA 5500 G 5B20H56202 NDOC System board MB C E50-80 W8S UMA 5500 G 5B20H56197 NDOC System board...
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Table 3. Major FRUs (continued) FRU parts FRU descriptions Self-service Optional-service FRU No. System board MB C E50-80 NOK UMA 5010 G DOC 5B20H56208 5B20H56250 System board MB C E50-80 W8P UMA 5010 G DOC System board MB C E50-80 W8S UMA 5010 G DOC 5B20H56241 5B20H56231 System board...
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Table 3. Major FRUs (continued) FRU parts FRU descriptions Self-service Optional-service FRU No. System board MB C E50-80 NOK 1G 3805 G NDOC 5B20H56255 5B20H56195 System board MB C E50-80 W8P 1G 3805 G NDOC System board MB C E50-80 W8S 1G 3805 G NDOC 5B20H56192 5B20H56182 System board...
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Table 3. Major FRUs (continued) FRU parts FRU descriptions Self-service Optional-service FRU No. LED board LED Board: E40-30 5C50G07300 (only for E40) Lower Cover Lower CoverCE50-70W/DC IN hole 5CB0H44833 Lower Cover Lower Cover C E50-70 W/Docking 5CB0H44830 16200384 Hard Disk Drive: 320G 5400rpm ST320LT012 6G 7mm 5.4K 320G HDD Hard Disk Drive: 320G 5400rpm TSB 16200434...
Table 4. LCD FRUs (continued) No. FRU FRU descriptions Self-service Optional-service PN number parts Panel Panel: CMI N156BGE-EA1 C2 HD AG S LED1 NB 18201589 Panel Panel: AUO B156HTN03.8 FHD AG S NB 5D10H15380 Panel Panel: CMI N156HGE-EAB FHD AG S LED1 NB LCD 18201584 Panel Panel: BOE HB156FH1-401 FHD AG S LED1 NB LCD...
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Table 6. Other FRUs FRU descriptions PN number Self-service Optional-service 36200602 ac adapter 45W 3pin: Delta ADLX45NDC3A 20V2.25A adapter Delta 36200606 ac adapter 45W 3pin: Liteon ADLX45NLC3A 20V2.25A adapter Liteon ac adapter 45W 3pin: Chicony ADLX45NCC3A 20V2.25A 36200610 adapter Chicony ac adapter 65W 3pin: Delta ADLX65NDC3A 20V3.25A adapter 36200249 ac adapter 65W 3pin: Liteon ADLX65NLC3A 20V3.25A adapter...
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number Power code Japan 3pin: LINETEK LS15+VCTF+LP-54 1m code 145000587 Power code Japan 3pin: Longwell LP-54+VCTF+LS-18 1m code 145000555 Power code Japan 3pin: VOLEX VAC5S+VCTF+M755 1m code 145000530 Power code Japan 3pin: lux 0018(E)+VCTF 0.75/3C+0021 1m 145500005 code Power code Australia 3pin: LINETEK LS15+H03VV-F+LP-23A...
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number Power code Brazil 3pin: VOLEX CH10S3+H03VV-F+VAC5S 1m 145000527 code Power code Brazil 3pin: lux 0034+H03VV-F 0.75/3C+0011 1m 145500011 code Power code Israel 3pin: LINETEK LS15+H03VV-F+LP-41 1m 145000595 code 145000563 Power code Israel 3pin: Longwell LP-41+H03VV-F+LS-18 1m code 145000526...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
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180 degrees more (Cross-section) Notes: • Ensure that you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table for each step. • Ensure that torque screwdrivers are calibrated correctly following country specifications. Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
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Removal steps of the keyboard Remove two screws (E40). Remove three screws (E50). Step Screw (quantity) Color Torque Black M2.0 × 6mm, flat-head, nylok-coated 1.85 +/- 0.15kgf-cm Chapter 10 Removing or replacing a FRU...
Lift the keyboard a little by its upper edge with a flat blade , and then slide the keyboard frame forward in the direction shown by arrow Lift the keyboard a little , and then detach the connector in the direction shown by arrows When installing Make sure that the connector is firmly attached.
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Removal steps of the Optical drive Remove the screw (E40). Remove the screw (E50). Torque Step Screw (quantity) Color SCREW M2*6mm, flat-head, nylok-coated Black 1.85 +/- 0.15kgf-cm Insert a screwdriver into the screw hold and push the optical driver in the direction shown by arrow .
Remove the ODD bezel . Loosen two screws and then detach the ODD bracket Step Screw (quantity) Color Torque Black SCREW M2*3mm, flat-head, nylok-coated (2) 1.85 +/- 0.15kgf-cm 1040 Base cover assembly For access, remove these FRUs: • “1010 External battery pack” on page 52 Removal steps of the base cover assembly Remove the screws that secure the base cover assembly.
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Applying labels to the base cover assembly: The new base cover assembly is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly. For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one.
1050 Hard disk drive or solid-state hybrid drive For access, remove these FRUs in order: • “1010 External battery pack” on page 52 • “1040 Base cover assembly” on page 56 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
Pull the hard disk drive out Detach the bracket by removing the four screws Step Screw (quantity) Color Torque Black M3 × 3mm, flat-head, nylon-coated (4) 3.0 +/- 0.3kgf-cm When installing: Ensure that the hard disk drive or solid-state hybrid drive is firmly attached. 1060 Wireless-LAN /Bluetooth card For access, remove these FRUs in order: •...
Removal steps of the Wireless-LAN /Bluetooth card Unplug the two wireless Lan cable (black and white) in the direction shown by arrow , and then remove the screw Step Screw (quantity) Color Torque Black M2 × 3 mm, flat-head, nylon-coated (1) 1.85 +/- 0.15kgf-cm Remove the card in the direction shown by arrow When installing:...
Removal steps of the memory module Release the two latches on both edges of the socket at the same time in the direction shown by arrows and then unplug the DIMM in the direction shown by arrow When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place.
Removal steps of the upper case Remove eight screws and two screws on the bottom. (E40) Remove nine screws and three screws on the bottom. (E50) Step Screw (quantity) Color Torque Black M2.5 × 6mm, flat-headed, nylon-coated (8) (E40) 3.0 +/- 0.3kgf-cm M2.5 ×...
Detach power board connector, LED board connector , touch pad connector and finger print reader connector in the direction shown by arrows When installing: Ensure that all the connectors are attached firmly. Remove the upper case in the direction shown by arrow 1090 Audio board, audio board cable, power board, touch pad board cable, finger printer board, LED board and ODD switch board For access, remove these FRUs in order:...
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• “1050 Hard disk drive or solid-state hybrid drive” on page 58 • “1060 Wireless-LAN /Bluetooth card” on page 59 • “1080 Upper case” on page 61 Removal steps of audio board, audio board cable, power board, touch pad board cable, finger printer board, LED board and ODD switch board Detach Audio board cable connector .
Peel off the adhesive tape securing the power board, remove one screw , and then remove the power board in the direction shown by arrow Step Screw (quantity) Color Torque black M2 × 3mm, flat-head, nylon-coated (1) 1.85 +/- 0.15kgf-cm Detach the connector , and then remove the touch pad board cable in the direction shown by arrow When installing: make sure that the touch pad board cable connector is firmly attached.
Remove the finger printer broad in the direction shown by arrow Push forward the LED board and remove it in the direction shown by arrow (E40). Detach ODD switch board connector , remove two screws , and then remove the ODD switch board in the direction shown by arrow (E50).
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• Avoid rough handling of any kind. • At every point in the process, be sure not to drop or stack the system board. • If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material.
Unplug DC-in cable connector When installing: Ensure that the connectors are attached firmly. Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the USB ports as shown in , and make sure that they are attached to the holes on the base cover as shown.
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• “1030 Optical disk drive” on page 54 • “1040 Base cover assembly” on page 56 • “1050 Hard disk drive or solid-state hybrid drive” on page 58 • “1060 Wireless-LAN /Bluetooth card” on page 59 • “1080 Upper case” on page 61 •...
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Unplug the fan connector in the direction shown by arrow When installing: Ensure that the fan connector is attached firmly. Remove the thermal fan assembly in the direction shown by arrow Chapter 10 Removing or replacing a FRU...
1120 Speaker assembly, docking LED lens and docking bracket For access, remove these FRUs in order: • “1010 External battery pack” on page 52 • “1020 Keyboard” on page 52 • “1030 Optical disk drive” on page 54 • “1040 Base cover assembly” on page 56 •...
Loose one screw and then remove the docking bracket in the direction shown by arrow Torque Step Screw (quantity) Color M2.5 × 5mm, flat head, nylon-coated (1) Black 3.0 +/- 0.3kgf-cm 1130 LCD unit, docking board, docking cable and DC-in cable For access, remove this FRU: •...
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Removal steps of the LCD unit, docking board, docking cable and DC-in cable Release the antenna cables from the cable guide , and then remove two screws and two screws Step Screw (quantity) Color Torque Black M2.5 × 6mm, flat-headed, nylon-coated (2) (E40) 3.0 +/- 0.3kgf-cm M2.5 ×...
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Detach the LCD unit from the upper case Remove the DC-in cable (E40). Loose one screw and then remove the docking board, docking cable and DC-in cable in the direction shown by arrow (E50). Step Screw (quantity) Color Torque M2.5 × 4mm, flat head, nylon-coated (1) Silver 3.0 +/- 0.3kgf-cm Chapter 10...
1140 LCD front bezel For access, remove this FRU: • “1010 External battery pack” on page 52 • “1020 Keyboard” on page 52 • “1030 Optical disk drive” on page 54 • “1040 Base cover assembly” on page 56 • “1050 Hard disk drive or solid-state hybrid drive”...
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• “1080 Upper case” on page 61 • “1090 Audio board, audio board cable, power board, touch pad board cable, finger printer board, LED board and ODD switch board” on page 63 • “1100 System board” on page 66 • “1120 Speaker assembly, docking LED lens and docking bracket” on page 72 •...
Remove four screws and the remove the hinges in the direction shown by arrow (E50). Torque Step Screw (quantity) Color M2.5 × 4mm, flat-headed, nylon-coated (4) Silver 3.0 +/- 0.3kgf-cm 1160 Integrated camera and LCD cable For access, remove these FRUs in order: •...
Removal steps of the camera and LCD cable Disconnect the connector , remove the integrated camera from the LCD cover in the direction shown by arrow , and then release the LCD cable from the cable guide When installing: Stick the integrated camera to the top center of the LCD cover and adjust the placement of it to make sure the connector is attached firmly.
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When installing: Route the antenna cables along the cable guides and secure the antenna boards with adhesive tapes. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo OneKey Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
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Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network Hardware Maintenance Manual...