hit counter script
Whirlpool WFW94HEX Technical Education
  1. Manuals
  2. Brands
  3. Whirlpool Manuals
  4. Washer
  5. WFW94HEX Series
  6. Technical education

Whirlpool WFW94HEX Technical Education

Direct drive fl washer
Hide thumbs Also See for WFW94HEX:
Table of Contents

Advertisement

Quick Links

See also: Use and Care Manual
TECHNICAL EDUCATION
Direct Drive FL Washer
MVWC200XW
ATW4475XQ
MVWC300XW
NTW4100XQ
MVWC400XW
NTW4400XQ
MVWX500XW
NTW4500XQ
WFW94HEX
MVWX550XW
RTW4100XQ
MVWX600XW
RTW4440XQ
WFW95HEX
MVWX700XW
L-85
ML-XX
WTW4950XW
WTW5500XW
WTW5550XW
WTW5600XW
WTW5700XW
JOB AID XXXXXXX
W10372167

Advertisement

Table of Contents
loading

Related Manuals for Whirlpool WFW94HEX

Summary of Contents for Whirlpool WFW94HEX

  • Page 1 L-85 ML-XX TECHNICAL EDUCATION Direct Drive FL Washer MVWC200XW WTW4950XW ATW4475XQ MVWC300XW NTW4100XQ WTW5500XW MVWC400XW WTW5550XW NTW4400XQ MVWX500XW WTW5600XW NTW4500XQ WFW94HEX MVWX550XW RTW4100XQ WTW5700XW MVWX600XW RTW4440XQ WFW95HEX MVWX700XW JOB AID XXXXXXX W10372167...
  • Page 2 FORWARD This Whirlpool Job Aid, "Direct Drive FL Washer" (Part No. W10372167), provides the In-Home Service Professional with information on the installation, operation, and service of the "Direct Drive FL Washer". For specific information on the model being serviced, refer to the “Use and Care Guide,” or “Tech Sheet” provided with the washer.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page SAFETY FIRST............... . 1-1 Model &...
  • Page 4 TABLE OF CONTENTS (continued) Page DIAGNOSTICS & TROUBLESHOOTING ........... 6-1 Troubleshooting Guide.

  • Page 5: Safety First

    SAFETY FIRST Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

  • Page 6: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER W F W 9 4 HE X L BRAND W = WHIRLPOOL ACCESS F = Front Load T = Top LOAD PRODUCT W = WASHER SERIES 5=Whirlpool Leap 6=Oasis 7=24" Front Load 8=Mid Line Front Load...

  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model & Serial Number Label and Tech Sheet locations are shown below. Tech Sheet is taped to the bottom of the top panel, see the "COMPONENT ACCESS" section for top removal procedures. Model &...

  • Page 8: Specifications

    SPECIFICATIONS Model Fuel Type Electric Capacity (Cu.Ft. IEC) Controls Electronic Front controls with cycle indicator lights Detergent Dispenser Dispenser Type 3-Tray Dispenser Drawer Drum Tub Material Stainless Steel wash basket Heater Built-in water heater 5.0 Cu. Ft, Stainless Steel Wash Basket ENERGY STAR®...
  • Page 9 SPECIFICATIONS (continued) Control Locked Door Locked Est. Time Remaining Approvals ADA Compliant • Dimensions Carton Depth 39 3/4 Carton Height 28 3/4 Carton Width Height Width 250lbs Gross Weight...

  • Page 10: Installation Information

    INSTALLATION REQUIREMENTS INSTALLATION INFORMATION Op�onal tools: Tools and Parts Gather required tools and parts before star�ng installa�on. Tools needed: Flashlight Bucket Available Accessories: Adjustable or open end Level wrenches ⁄ " (13 mm) and An op�onal matching pedestal is available for your washer. ⁄...
  • Page 11 LOCATION REQUIREMENTS LOC ATION REQUIREMENTS Proper installa on is your responsibility. You will need: 27" A water heater set to 120° F (49° C). � 51" (686 mm) (1295 mm) A grounded electrical outlet located within 6 (1.8 m) of �...
  • Page 12 DRAIN SYSTEM DRAIN SYSTEM Laundry tub drain system IMPORTANT: To avoid siphoning, only 4.5" (113 mm) of drain hose should be inside standpipe. Always secure drain hose with " beaded �e strap. (113 mm) Floor standpipe drain system min. 30" (762 mm) "...

  • Page 13: Installation Instructions

    E L E CT R IC A L RE QUI RE M E NT S IN S T A LL ATION IN INSTALLATION INSTRUCTIONS S T R UCTION ELECTRICAL REQUIREMENTS NOTE: before moving it. Move washer � A 1 20 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical supply is required.

  • Page 14: Connect Drain Hose

    INSTALLATION INSTRUCTIONS (continued) Remove transport bolts from Place power cord over top washer Remove the yellow shipping strap from the cord. Gently Loosen bolts with a 13 mm (1/2") wrench. Slide each bolt and Loosen bolts with a 13 mm (1/2 ) wrench Slide each bolt and Loosen bolts with a 13 mm (1/2") wrench Slide each bolt and place power cord over top of washer to allow free access spacer to center of hole.

  • Page 15: Connect Inlet Hoses

    INSTALLATION INSTRUCTIONS (continued) CONNECT INLE T HO SES CONNECT INLET HOSES Remove drain hose form Washer must be connected to water faucets with new inlet NOTE: to inlet valves. For optimal performance, hot and cold water must be supplied to the washer. Connect inlet hoses to water faucets hose form from the end of the drain hose.

  • Page 16: Level Washer

    INSTALLATION INSTRUCTIONS (continued) LEVEL WASHER LEVE L WASHER Connect inlet hoses to washer Leveling your washer properly reduces excess noise and vibration. Check levelness of washer place level here Attach hot water hose to hot water inlet valve marked with a red ring.

  • Page 17: Complete Installation

    INSTALLATION INSTRUCTIONS (continued) Adjust leveling feet Jam nut If washer is not level, use a 9/16" or 14 mm open-end or If w f asher is not level use a 9/16" or 14 mm open-end or 9/16" adjustable wrench to turn jam nuts clockwise on feet until they are about 1/2"...

  • Page 18: Product Operation

    CONTROL PANEL AND FEATURES PRODUCT OPERATION Not all features and cycles are available on all models. CONTROL PANEL AND FEATURES Steam models A HE detergent B Liquid fabric softener C Chlorine bleach D Oxi Dispense Non-Steam models A HE detergent B Liquid fabric softener C Chlorine bleach...
  • Page 19 CONTROL PANEL AND FEATURES (Continued) LED DISPLAY AND SETTINGS BUTTONS Extra Rinse Activate this option to add an extra rinse to most cycles. When you select a cycle, its default settings will light up and NOTE: Some cycles include this feature as a default. See the Estimated Time Remaining will be displayed.
  • Page 20 CYCLE GUIDE — STANDARD CYCLES bold Settings and options shown in load being washed. Not all cycles and options are available on all models. For best performance, not all settings are available with each cycle, and some options cannot be used together. Items to wash Cycle: Wash...
  • Page 21 CYCLE GUIDE — SPECIAL-PURPOSE CYCLES CYCLE GUIDE — SPECIAL-PURPOSE CYCLES Settings and options shown in bold load being washed. Not all cycles and options are available on all models. For best performance, not all settings are available with each cycle, and some options cannot be used together. Items to wash Cycle: Wash...

  • Page 22: Using The Washer

    USING THE WASHER First wash cycle without laundry IMPORTANT: Empty pockets. Loose change, buttons, or any small object  can plug pumps and may require a service call. run it without clothes. Use only HE detergent. Use 1/2 the Close zippers, fasten hooks, tie strings and sashes, and ...
  • Page 23 USING THE WASHER (Continued) Using the Dispenser To use the Precision Dispense drawer: 1. Open the dispenser drawer. 2. Add laundry products as described in steps 3–6. 3. Slowly close the dispenser drawer. Make sure it is completely closed. NOTE: A small amount of water may remain in the dispensers from the previous wash cycle.
  • Page 24 USING THE WASHER (Continued) Add fabric so ftener to dispenser Add Oxi or color safe bleach (if desired) (on some models) Oxi / color safe bleach compartment Liquid fabric softener compartment Four compartment dispenser shown Four compartment dispenser shown On models with a 4-compartment dispenser, Pour a measured amount of liquid fabric softener into liquid add Oxi booster or color safe bleach to the fabric softener compartment.
  • Page 25 USING THE WASHER (Continued) Select CYCLE Setting a delayed start Door Locked Sensing FanFresh Estimated Time Remaining Delay Set Delay Start Steam model shown If you do not want to begin a cycle immediately, you may choose the DELAY START option. This will delay the start Turn cycle knob to select your wash cycle.

  • Page 26: Cycle Status Lights

    USING THE WASHER (Continued) Cycle Status Lights Cycle Status Lights Steam model shown The Cycle Status Lights show the progress of a cycle. At each Wash stage of the process, you may notice sounds or pauses that are This is the main portion of the wash cycle. You will see the di erent from traditional washers.
  • Page 27 USING THE WASHER (Continued) WASHER MAINTENANCE Remove garments promptly after cycle is nished CLEANING YOUR WASHER Keep your washer as clean and fresh as your clothes. To keep washer interior odor-free, follow this recommended cleaning procedure at least once a month: 1.

  • Page 28: Washer Maintenance

    WASHER MAINTENANCE WASHER MAINTENANCE CLEANING YOUR WASHER CLEANING THE DOOR SEAL CLEANING THE DISPENSER 1. Open the washer door and remove any clothing or items Keep your washer as clean and fresh as your clothes. from the washer. To keep washer interior odor-free, follow this recommended dispenser compartments.
  • Page 29 WASHER MAINTENANCE (Continued) NON-USE AND VACATION CARE CLEANING THE DOOR SEAL CLEANING THE DISPENSER 1. Open the washer door and remove any clothing or items Operate your washer only when you are home. If moving, from the washer. or not using your washer for a period of time, follow these dispenser compartments.
  • Page 30 WASHER MAINTENANCE (Continued) hese water REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use, vacation, winter storage, or moving: 1. Refer to Installation Instructions to locate, level, and connect washer. 2. Before using again, run washer through the following recommended procedure: To use washer again: 1.

  • Page 31: Troubleshooting

    TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/help First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. for assistance and to possibly avoid a service call.
  • Page 32 TROUBLESHOOTING (continued) First try the solutions suggested here or visit our website at www.whirlpool.com/help First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. for assistance and to possibly avoid a service call.
  • Page 33 TROUBLESHOOTING (continued) First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. Possible causes Solution If you experience Washer not performing as expected (cont.) Empty pockets and use garment bags Small items may have been caught in pump.
  • Page 34 TROUBLESHOOTING (continued) First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Solution Possible Causes Washer not performing as expected (cont.) Add load loosely. Items need to move freely reduce Load is tangling Washer not loaded as recommended.
  • Page 35 TROUBLESHOOTING (continued) First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Fabric Damage Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before wash cycle.
  • Page 36 TROUBLESHOOTING (continued) First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, press START/PAUSE once to clear the code.

  • Page 37: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside this Front-Loading Automatic Washer. The components and their locations are shown below. COMPONENT LOCATIONS Water Inlet Valve Line Filter Pressure Fan Assembly Switch Tub Assembly Springs Detergent Dispenser &...

  • Page 38: Removing The Dispenser Drawer Top And Console Assembly

    REMOVING THE DISPENSER DRAWER, TOP AND CONSOLE ASSEMBLY WARNING Console Tabs Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or To remove the console: electrical shock. a) Remove the top.
  • Page 39 REMOVING THE CONSOLE AND THE SELECTOR/LED ASSEMBLY (continued) Remove Connector Console e) Remove the connector. Console Front Console Back...

  • Page 40: Removing The Central Control Unit

    REMOVING THE CENTRAL CONTROL UNIT Central Control Unit Connectors (21) WARNING Connector Cover Locking Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Figure 1 Unplug washer or disconnect power.
  • Page 41 REMOVING THE CENTRAL CONTROL UNIT (continued) REASSEMBLY NOTE: The photo shows the Make sure that all connectors are firmly connector callouts for the central control unit. seated onto the circuit board, and that they lock securely into place. Flow Door Detergent Door Drain...

  • Page 42: Removing The Water Inlet Valve

    REMOVING THE WATER INLET VALVE Lift the locking tabs with a small-blade WARNING screwdriver and pull the wire connectors out of the hot and cold water inlet valve solenoid terminal holders. Loosen the clamp, and pull the water inlet hose off the water valve. Connector Tabs Electrical Shock Hazard Disconnect power before servicing.

  • Page 43: Removing The Pressure Switch

    REMOVING THE PRESSURE SWITCH Press and release the two wire connector WARNING locking arms and pull the connector off the pressure switch. Pull the pressure hose off the pressure switch fitting. Electrical Shock Hazard Wire Connector Disconnect power before servicing. Pressure Switch Replace all parts and panels before operating.

  • Page 44: Removing The Line Filter & Power Supply Cord

    REMOVING THE LINE FILTER & POWER SUPPLY CORD c) Disconnect the three wire connectors from WARNING the line filter. NOTE: Press and release the locking tabs on the 2-wire connector to disconnect it from the filter. Tabs Electrical Shock Hazard Green Ground Wire Disconnect power before servicing.

  • Page 45: Removing The Detergent Dispenser Assembly

    REMOVING THE DETERGENT DISPENSER ASSEMBLY WARNING Water Supply Hose Vent Tube Electrical Shock Hazard Disconnect power before servicing. Loosen the clamp and remove the tub-to- Replace all parts and panels before dispenser vent tube from the dispenser. operating. Remove the detergent dispenser screws Failure to do so can result in death or from the front and top of the washer.
  • Page 46 REMOVING THE DETERGENT DISPENSER ASSEMBLY (continued) 11. With a flat blade screwdriver, release the tab securing the detergent dispenser to the front support. a) Remove the nozzel from the water supply 12. After all connections have been removed, push the dispenser toward the rear of the washer to release the tabs from the key slots on the chassis.

  • Page 47: Removing The Detergent Dispenser Motor

    REMOVING THE DETERGENT DISPENSER MOTOR Lift the locking tabs and remove the two WARNING wire connectors from the detergent dis- penser motor terminals. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

  • Page 48: Removing The Door Switch Assembly Front Panel And Bellows

    REMOVING THE DOOR SWITCH ASSEMBLY FRONT PANEL AND BELLOWS To remove the door switch assembly: WARNING a) Pull the bellows off the lip of the front panel beside the door switch assembly just enough to access the switch assembly. Water Inlet Electrical Shock Hazard Disconnect power before servicing.
  • Page 49 REMOVING THE DOOR SWITCH ASSEMBLY FRONT PANEL AND BELLOWS (continued) e) To remove the front panel:, Remove the To remove the bellows: top and console. a) Remove the two T-20 Torx screws from f) Remove 4 screws at the bottom of the the door switch assembly.

  • Page 50: Removing The Drain Pump

    REMOVING THE DRAIN PUMP WARNING Clamp Pump-To-Tub Hose Clamp Rubber Isolators Electrical Shock Hazard Loosen the clamp and remove the pump-to- Disconnect power before servicing. tub hose from the drain pump. Replace all parts and panels before operating. REASSEMBLY NOTE: When you reconnect the Failure to do so can result in death or hoses, align their tab(s) with the marks on the electrical shock.

  • Page 51: Removing The Eco Valve

    REMOVING THE ECO VALVE WARNING Clamp Pump-To-Tub Hose Clamp Rubber Isolators Electrical Shock Hazard Pull the pressure hose off the air trap that Disconnect power before servicing. is connected to the pump-to-tub/ECO valve Replace all parts and panels before hose. operating.

  • Page 52: Removing The Motor Control Unit

    REMOVING THE MOTOR CONTROL UNIT WARNING Remove Screws at these locations to detach lower support bracket Motor Control Unit Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Remove 2 screws that secure the lower brace electrical shock.

  • Page 53: Removing The Vent / Fan

    REMOVING THE VENT / FAN Unplug washer or disconnect power. Remove vent /Fan assembly from washer. Turn off the water supply to the washer. Pull the washer away from the wall. Connector Remove the top panel from the washer ("REMOVING THE DISPENSER DRAWER, TOP AND CONSOLE ASSEMBLY"...

  • Page 54: Removing The Temperature Sensor & Heater

    REMOVING THE TEMPERATURE SENSOR & HEATER WARNING b) Loosen the 10 mm nut and pull the tem- perature sensor out of the heater. 10 mm Nut Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Pull Temperature Sensor Out Of Failure to do so can result in death or...

  • Page 55: Removing The Motor

    REMOVING THE MOTOR WARNING Remove Bolt Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before Note: Don’t forget to fully reseat the vent tube. operating. Failure to do so can result in death or Shock electrical shock. Unplug washer or disconnect power.
  • Page 56 REMOVING THE MOTOR (continued) To remove the Stator: a) Disconnect the wire connectors from the motor terminals. b) Remove 3 T40 Torx head screws. c) Lift the stator off of the washer. Remove these 2 bolts first 4-20...

  • Page 57: Removing The Tub Assembly

    REMOVING THE TUB ASSEMBLY Remove the 2 hex-head screws from the WARNING front frame and remove the frame. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 58 REMOVING THE TUB ASSEMBLY (continued) 15. Disconnect the pressure hose from the pres- Remove the bellows from the tub see sure switch. ("REMOVING THE DOOR SWITCH ASSEMBLY FRONT PANEL AND BELLOWS" for the procedure). 10. Using a shallow pan to catch the water, un- screw the filter from the drain pump, and drain the water from the pump.
  • Page 59 REMOVING THE TUB ASSEMBLY (continued) b) Remove the flat nuts from the tub. Remove Flat Nuts REASSEMBLY NOTE: When you reinstall the shock absorbers in the base mounting brack- ets, tighten the nut until it contacts the bracket, then turn the nut an additional 1/4- turn.

  • Page 60: Component Testing

    The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. Contents Whirlpool User Interface ........Troubleshooting Guide ........Maytag User Interface ..........

  • Page 61: For Service Technicians Use Only

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY...

  • Page 62: Diagnostic Guide

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY DIAGNOSTIC GUIDE SERVICE DIAGNOSTIC MODE Before servicing, check the following: These tests allow factory or service personnel Make sure there is power at the wall outlet. to test and verify all inputs to the machine control �...
  • Page 63 COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY User Interface Test Unsuccessful Ac�va�on Pressing bu�ons and rota�ng the cycle If entry into diagnos�c mode is unsuccessful, selector knob will turn on/off the corresponding refer to the following indica�ons and ac�ons: indicator and sound a beep as shown in figure Indica�on 1 : None of the LED’s or display turn on.

  • Page 64: Quick Diagnostic Test

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY QUICK DIAGNOSTIC TEST TEST WASHER FUNCTION COMPONENT STEP ENDS… PHASE Door lock motor is actuated. Door *Door lock system on completion only. unlocks, and then locks again. *Drain Pump Pump is activated for 15 seconds. Heater is turned on.

  • Page 65: Advancing Through Saved Fault / Error Codes

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY Advancing Through Saved Fault/ Clearing Fault Codes Error Codes To clear fault codes, enter Service Diagnostic Procedure for advancing through saved mode. Then press and hold the 3rd button fault codes: used to enter Service Diagnostic mode for 5 seconds.

  • Page 66: Test Procedures

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY TEST PROCEDURES 6. Plug in washer or reconnect power. 7. With a voltmeter set to AC, check for line IMPORTANT: The following procedures voltage at the input of the interference filter. may require the use of needle probes See Figure 3.
  • Page 67 COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY � If supply voltages are present, replace the 10. DC Supplies user interface and housing assembly. • +5VDC is used to power IC’s and processors on the circuit boards. If +5 VDC �...
  • Page 68 COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY 10. Plug in washer or reconnect power. IMPORTANT: A guide (W10271535) is required to assemble the rotor onto the sha�. 11. Run the “Quick Diagnos�c Test” on pages W10271535 is inserted into the threaded hole, 5–6.
  • Page 69 “Quick Diagnos�c not light. Test”. The following steps assume 1. On Whirlpool models, pressing the “Drum one or more of the valves did not turn on. Light” bu�on on the console should toggle the 2.
  • Page 70 COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY 4. Plug in washer or reconnect power. 2. Press START/PAUSE to stop the cycle and then press POWER. The cycle will cancel and 5. With a voltmeter set to AC, a�ach the drain the water from the tub.

  • Page 71: Pressure Switch (Non-Steam Models)

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY Pressure Switch (Non-Steam Models) 8. Check hose for leaks. Replace if needed. This test checks the pressure switch, CCU, 9. Visually check that connector PS8 is and wiring. NOTE: Usually, if the pressure inserted all the way into the CCU (refer to switch malfunc ons, the washer will generate CCU diagram).

  • Page 72: Test #8: Drain Pump

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY 12. If the preceding steps did not correct the TEST #8: Drain Pump drain problem, replace the CCU. Perform the following checks if washer does � Unplug washer or disconnect power. not drain. �...
  • Page 73 COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY � If the resistance is between 10-20 Ω, the 8. With voltmeter set to DC, connect leads to FM3 pins 1 and 3. Run a wash cycle and hea�ng element is good; replace the lower measure the flow meter voltage when the inlet main harness.
  • Page 74 COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY � If the resistance is within the range shown 7. Remove connector DI6 from the CCU. in the table, go to step 8. With an ohmmeter, verify the resistance values shown below across the following �...

  • Page 75: Manually Unlocking The Door Lock System

    COMPONENT TESTING (continued) FOR SERVICE TECHNICIAN’S USE ONLY Manually Unlocking Components accessible through back panel: the Door Lock System Drive Motor Motor Control Unit (MCU) 1. Unplug washer or disconnect power. 2. Remove the top washer panel. Components accessible through front panel: 3.
  • Page 76 —NOTES— 5-17...

  • Page 77: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING FOR SERVICE TECHNICIAN'S USE ONLY Voltage Measurement Safety Information When performing live voltage measurements, you must do the following:  Verify the controls are in the o position so that the appliance does not start when energized. ...

  • Page 78: Troubleshooting Guide

    DIAGNOSTICS & TROUBLESHOOTING FOR SERVICE TECHNICIAN'S USE ONLY TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE CHECKS & TESTS No power to washer Check power at outlet, check circuit breakers, WON’T POWER UP fuses, or junction box connections. • No operation • No keypad response Connection problem between AC plug Check connections between the AC power •...
  • Page 79 DIAGNOSTICS & TROUBLESHOOTING (continued) FOR SERVICE TECHNICIAN'S USE ONLY TROUBLESHOOTING GUIDE (continued) PROBLEM POSSIBLE CAUSE CHECKS & TESTS Drain hose installation Check for proper drain hose installation. Make WON’T DRAIN sure it is not inserted more than 4.5" (113 mm). Plugged drain hose Check drain hose for obstructions.

  • Page 80: Fault/Error Codes

    DIAGNOSTICS & TROUBLESHOOTING (continued) FOR SERVICE TECHNICIAN'S USE ONLY FAULT/ERROR CODES — The fault codes below may be indicated under various conditions and can be accessed through Service Diagnostics. Display EXPLANATION AND RECOMMENDED PROCEDURE SUDS SUDS DETECTED Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level.
  • Page 81 DIAGNOSTICS & TROUBLESHOOTING (continued) FOR SERVICE TECHNICIAN'S USE ONLY FAULT/ERROR CODES (continued) — The fault codes below may be indicated under various conditions and can be accessed through Service Diagnostics. Display EXPLANATION AND RECOMMENDED PROCEDURE F5E2 DOOR LOCK ERROR At the start of a cycle, the washer attempts to lock the door 6 times. If door cannot be locked, the washer goes into pause mode and code is generated.
  • Page 82 DIAGNOSTICS & TROUBLESHOOTING (continued) FOR SERVICE TECHNICIAN'S USE ONLY FAULT/ERROR CODES (continued) — The fault codes below may be indicated under various conditions and can be accessed through Service Diagnostics. Display EXPLANATION AND RECOMMENDED PROCEDURE F8E1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED The washer does not detect water input after 13 minutes of filling.

  • Page 83: Wiring Diagrams

    WIRING DIAGRAMS WASHER NON-STEAM...

  • Page 84: Washer Steam

    WIRING DIAGRAMS WASHER STEAM Door Sw Out Overflow Level Heater Trip Analog Input Temp Sensor Out Flow Meter Out Switch Position Standby Wide Wide...

  • Page 85: Product Specifications

    PRODUCT SPECIFICATIONS WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174...

This manual is also suitable for:

Rtw4440xq

Table of Contents

Save PDF