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Philips 150B4CB Electronic User's Manual
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Philips 150B4CB Electronic User's Manual

Philips 150B4CB Electronic User's Manual

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Philips 150B4CG/150B4CB/150B4CS Electronic User's Manual
file:///D|/B/english/150b4cgbs/index.htm [8/27/03 11:37:09 AM]

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  • Page 1 Philips 150B4CG/150B4CB/150B4CS Electronic User's Manual file:///D|/B/english/150b4cgbs/index.htm [8/27/03 11:37:09 AM]...

  • Page 2: Safety And Troubleshooting Information

    Read and follow these instructions when connecting and using your computer monitor: Unplug the monitor if you are not going to use it for an extensive period of time.

  • Page 3: Installation Locations

    Safety & Troubleshooting Installation Locations Avoid exposure to heat and extreme cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity ranges.

  • Page 4: About This Manual

    Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2003 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/B/english/150b4cgbs/about/about.htm (2 of 2) [8/27/03 11:37:14 AM]...

  • Page 6: Product Information

    • Automatic Power Saving Product Views • Physical Function Product Features 150B4CG / 150B4CB / 150B4CS Ultra Slim Frame 15-inch color LCD monitor with excellent display performance Standard VGA analog input Embedded universal AC power supply Adjustable viewing height AUTO adjustment optimizes picture quality...

  • Page 7: Optical Characteristics

    Product Information • Effective viewing area • Display Colors SCANNING • Vertical refresh rate • Horizontal frequency VIDEO • Video dot rate • Input impedance - Video - Sync • Input signal levels • Sync input signal • Sync polarities •...

  • Page 8: Resolution & Preset Modes

    Product Information • White Chromacity • Viewing Angle (C/R >5) • Response time * This data is subject to change without notice. Resolution & Preset Modes • Maximum • Recommended 14 user definable modes 14 factory preset modes: file:///D|/B/english/150b4cgbs/product/product.htm (3 of 8) [8/27/03 11:37:18 AM] x: 0.283 y: 0.297 (at 9300°...

  • Page 9: Automatic Power Saving

    Product Information H. freq (kHz) 31.469 31.469 31.469 35.000 37.861 37.500 35.156 37.879 48.077 46.875 49.700 48.363 56.476 60.023 Automatic Power Saving If you have VESA DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 10: Physical Specifications

    - 5° / 25° 100 — 240 VAC, 50/60 Hz 18 W (typ.) 5° C to 40° C 20% to 80% 50K hrs (CCFL 30Khrs) 150B4CG: Light Gray 150B4CB: Black 150B4CS: Black and silver < 30W Green < 1W Amber ®...

  • Page 11: Pin Assignment

    Product Information Pin Assignment The 15-pin D-sub connector (male) of the signal cable: Assignment Red video input Green video input Blue video input Identical output - connected to pin 10 Cable detect Red video ground Green video ground Blue video ground Product Views file:///D|/B/english/150b4cgbs/product/product.htm (6 of 8) [8/27/03 11:37:18 AM] RETURN TO TOP OF THE PAGE...
  • Page 12 Product Information Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt Height adjustment file:///D|/B/english/150b4cgbs/product/product.htm (7 of 8) [8/27/03 11:37:18 AM] RETURN TO TOP OF THE PAGE...
  • Page 13 Product Information RETURN TO TOP OF THE PAGE file:///D|/B/english/150b4cgbs/product/product.htm (8 of 8) [8/27/03 11:37:18 AM]...

  • Page 14: Installing Your Lcd Monitor

    Installing your LCD Monitor Installing your LCD Monitor Your LCD Monitor : Front View Product Description Getting Started • Optimizing Performance Front View Product Description UP and DOWN buttons are used when adjusting the OSD of your monitor LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.

  • Page 15: Optimizing Performance

    Installing your LCD Monitor OK button which when pressed will take you to the OSD controls POWER button switches your monitor on Automatically adjust the horizontal position, vertical position, phase and clock setting. Optimizing Performance For best performance, ensure that your display settings are set at 1024x768@60Hz (for14"/15") or 1280x1024, 60Hz (for17"/18").

  • Page 16: Description Of The On-Screen Display

    Description of the On Screen Display What is the On-Screen Display? This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when the user is operating the monitor.
  • Page 17 On-Screen Display Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. file:///D|/B/english/150b4cgbs/osd/osddesc.htm (2 of 3) [8/27/03 11:37:24 AM]...
  • Page 18 On-Screen Display RETURN TO TOP OF THE PAGE file:///D|/B/english/150b4cgbs/osd/osddesc.htm (3 of 3) [8/27/03 11:37:24 AM]...

  • Page 19: Customer Care And Warranty

    Customer Care and Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland •...
  • Page 20 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB Your monitor comes with a D-Sub cable.
  • Page 21 Glossary The DVI interface enables: Content to remain in the lossless digital domain from creation to consumption. Display technology independence. Plug and play through hot plug detection, EDID and DDC2B. Digital and Analog support in a single connector. Energy Star Computers Programme An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment.
  • Page 22 Glossary legible to the user. USB or Universal Serial Bus A smart plug for PC peripherals. bandwidth) required by peripherals. USB makes necessary resources available without user intervention. USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals. And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.
  • Page 23 Glossary A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlled switch between the upstream port and downstream ports. It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow communication to/from the host.
  • Page 24 Glossary Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/B/english/150b4cgbs/glossary/glossary.htm (5 of 5) [8/27/03 11:37:29 AM] RETURN TO TOP OF THE PAGE RETURN TO TOP OF THE PAGE...

  • Page 25: Download And Print

    Download and Print Download and Print Installing your LCD monitor driver Program Installing Your LCD monitor driver System requirements: PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later Find your driver ".inf/.icm/.cat" at : /PC/drivers/ Read the "Driver_install02.txt"...
  • Page 26 Download and Print Download 150B4AS.pdf Download 150B4CB.pdf Download 150B4CG.pdf Download 150B4CS.pdf Download 150S4FG.pdf Download 150S4FB.pdf Download 150S4FS.pdf 2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'. 3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').
  • Page 27 Download and Print The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and CLOCK. System requirements: PC running Windows 95, Windows 98, Windows 2000, Winodws Me, Windows XP or later To install FPadjust Program:...

  • Page 28: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18"). Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. Turn on your monitor and then turn on your PC...
  • Page 29 FAQs (Frequently Asked Questions) You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power off and re-power on monitor to enter changes. What does 'refresh rate' mean in connection with an LCD monitor? The refresh rate is of much less relevance for LCD monitors.
  • Page 30 FAQs (Frequently Asked Questions) My Monitor has no power (Power LED does not light up). What should I do? Make sure the AC power cord is connected to the Monitor. Will the LCD monitor accept an Interlace signal? No If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines at the same time, thus distorting the picture.

  • Page 31: Screen Adjustments

    Yes, Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allow the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.

  • Page 32: Compatibility With Other Peripherals

    Can I connect my LCD monitor to any PC, workstation or Mac? Yes, all Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/retailer for more information.

  • Page 33: Lcd Panel Technology

    FAQs (Frequently Asked Questions) With USB, up to 127 devices can run simultaneously on one computer. USB permits 'hot plug-in.' No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device.
  • Page 34 FAQs (Frequently Asked Questions) What is polarization ? Polarization is basically directing light to shine in one direction. Light is electromagnetic waves. Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light beam. The direction of these fields is called the 'polarization direction'. Normal or non-polarized light has fields in several directions;...
  • Page 35 FAQs (Frequently Asked Questions) images. A TFT LCD has several advantages over a CRT, since it can be very thin and no flickering occurs because it does not use the scanning method. Why is vertical frequency of 60Hz optimal for an LCD monitor? Unlike a CDT monitor, the TFT LCD panel has a fixed resolution.

  • Page 36: Ergonomics, Ecology And Safety Standards

    Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95/99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability. The specification page provides detailed data on safety standards.

  • Page 37: Troubleshooting

    Information • Other Related Information This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. Common Problems Having this problem? No Picture...
  • Page 38 Troubleshooting Screen says AUTO button not working properly Imaging Problems Display position is incorrect Image vibrates on the screen Vertical flicker appears file:///D|/B/english/150b4cgbs/safety/saf_troub.htm (2 of 3) [8/27/03 11:37:40 AM] Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz. Change the refresh rate to 56~75Hz within 10 minutes.
  • Page 39 The after-image will disappear after a given amount of time The remaining dots are normal characteristic of the liquid crystal used in today’s technology. Consumer Information Centers RETURN TO TOP OF THE PAGE list and contact your local Philips...

  • Page 40: Regulatory Information

    EN 55022 Compliance (Czech Republic • MIC Notice (South Korea Only) • North Europe (Nordic Countries) Information • Troubleshooting • Other Related Information • TCO'03 Information • Energy Star • Commission • Polish Center • BSMI • Philips End-of-Life Disposal • Frequently • •...
  • Page 41 Regulatory Information products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature. There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments.

  • Page 42: Environmental Requirements

    Regulatory Information Current information regarding TCO'95/TCO'99 approved and labeled products may also be obtained via the Internet, using the address: Environmental Requirements Flame retardants Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire.
  • Page 43 Regulatory Information manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence.
  • Page 44 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.

  • Page 45: Ce Declaration Of Conformity

    Tel: +1 865 521 4322 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment) file:///D|/B/english/150b4cgbs/safety/regs/regulat.htm (6 of 16) [8/27/03 11:37:45 AM]...
  • Page 46 Normal operation Power Saving Alternative 2 One step s an NERGY NERGY file:///D|/B/english/150b4cgbs/safety/regs/regulat.htm (7 of 16) [8/27/03 11:37:45 AM] RETURN TO TOP OF THE PAGE PHILIPS 150B4CG/150B4CB/150B4CS LED Indicator Green Amber ® PHILIPS artner, ® guidelines for energy efficiency. Power Consumption <...

  • Page 47: Federal Communications Commission (Fcc) Notice (U.s. Only)

    Regulatory Information We recommend you switch off the monitor when it is not in use for quite a long time. Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 48: Commission Federale De La Communication (Fcc Declaration)

    Regulatory Information Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
  • Page 49 Regulatory Information VCCI Notice (Japan Only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference.
  • Page 50 Regulatory Information Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

  • Page 51: North Europe (Nordic Countries) Information

    Regulatory Information North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. file:///D|/B/english/150b4cgbs/safety/regs/regulat.htm (12 of 16) [8/27/03 11:37:45 AM] RETURN TO TOP OF THE PAGE...
  • Page 52 Regulatory Information Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA. Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å...

  • Page 53: End Of Life Disposal

    Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
  • Page 54 Regulatory Information This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations. For additional information on recycling contact Information for UK only file:///D|/B/english/150b4cgbs/safety/regs/regulat.htm (15 of 16) [8/27/03 11:37:45 AM] www.eia.org (Consumer Education Initiative) RETURN TO TOP OF THE PAGE WARNING - THIS APPLIANCE MUST BE EARTHED.
  • Page 55 Regulatory Information file:///D|/B/english/150b4cgbs/safety/regs/regulat.htm (16 of 16) [8/27/03 11:37:45 AM] How to connect a plug The wires in the mains lead are coloured in accordance with the following code: BLUE - "NEUTRAL" ("N") BROWN - "LIVE" ("L") GREEN & YELLOW - "EARTH" ("E") 1.

  • Page 56: Other Related Information

    Other Related Information Other Related Information Safety and Troubleshooting for Users in the U. S. • Information for Users Outside the U.S Information for Users in the U. S. For units set at 115 V : Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.

  • Page 57: Philips' Flat Panel Monitors Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.

  • Page 58: Proximity Of Pixel Defects

    Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. file:///D|/B/english/150b4cgbs/product/pixel.htm (2 of 4) [8/27/03 11:37:54 AM]...

  • Page 59: Pixel Defect Tolerances

    In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 60 Total bright or black dot defects of all types Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 compliant. file:///D|/B/english/150b4cgbs/product/pixel.htm (4 of 4) [8/27/03 11:37:54 AM] 150P4 150B4 4 or fewer...

  • Page 61: Connecting To Your Pc

    Connecting to Your PC Connecting to Your PC Your LCD Monitor : Front View Product Description • The Base • Getting Started Accessory Pack Unpack all the parts. Item file:///D|/B/english/150b4cgbs/install/connect.htm (1 of 4) [8/27/03 11:38:04 AM] • • Optimizing Performance Description Audio in Cable (Option only available for Multimedia version)(color lime)
  • Page 62 Connecting to Your PC Connecting to Your PC file:///D|/B/english/150b4cgbs/install/connect.htm (2 of 4) [8/27/03 11:38:04 AM] E-DFU package with Quick Setup Guide and CD-ROM. Pivot CD-ROM (optional) RETURN TO TOP OF THE PAGE Plug the power cord into monitor firmly.
  • Page 63 Connecting to Your PC file:///D|/B/english/150b4cgbs/install/connect.htm (3 of 4) [8/27/03 11:38:04 AM] Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable Cable management Remove the top cover of the arm box Put the cables inside the arm box Put the top cover back...
  • Page 64 Connecting to Your PC Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor.
  • Page 65 The base The Base Your LCD Monitor : Front View Product Description • Getting Started • Optimizing Performance Unfold and Fold the Base : Remove the Base : Remove the base Unfold and Fold the Base Unfold the Base Fold the Base file:///D|/B/english/150b4cgbs/install/base.htm (1 of 3) [8/27/03 11:38:05 AM] •...

  • Page 66: Remove The Base

    The base Remove the Base Condition: for VESA standard mounting applications file:///D|/B/english/150b4cgbs/install/base.htm (2 of 3) [8/27/03 11:38:05 AM] RETURN TO TOP OF THE PAGE Remove the top cover Push down the head of monitor...
  • Page 67 The base file:///D|/B/english/150b4cgbs/install/base.htm (3 of 3) [8/27/03 11:38:05 AM] Remove the three screws and then remove the base from the LCD monitor. Remove the back cover Note: 100mmx100mm VESA-Compliant mounting interface. RETURN TO TOP OF THE PAGE This monitor accepts a...

  • Page 68: Getting Started

    The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Philips monitor can be enabled from the 'Monitor' dialog box in Windows 95/98/2000/Me/XP and the Plug & Play application can be activated.
  • Page 69 Getting Started For Windows Me Start Windows Me Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. Double click on the 'Display' Icon. Select the 'Settings' tab then click on 'Advanced...'. Select 'Monitor' button, then click on 'Change...' button. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
  • Page 70 Getting Started 'Next' button. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F: (CD-ROM Drive). Click on the 'Open' button, then click the 'OK' button.

  • Page 71: Your Philips F1Rst Choice Warranty

    What is excluded? The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.
  • Page 72 Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.

  • Page 73: Your International Guarantee

    12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
  • Page 74 Philips Consumer Electronics. reception problems caused by signal conditions or cable or antenna systems outside the unit.
  • Page 75 Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 76 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
  • Page 77 Just a phone call away Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers.

  • Page 78: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: 01 546 575 603 Austria 02 275 0701 Belgium 800 92256 Cyprus (Greek) 35 25 87 61 Denmark 03 8717 0033 France 0696 698 4712 Germany 00800 3122 1223 Greece 09 2290 1908 Finland 01 601 1161...

  • Page 79: Consumer Information Centers

    Phone: (02)-6831581 Fax : (02)-66310852 HUNGARY Philips Markaszerviz. Kinizsi U 30-36Budapest 1092 Phone: (01)-2164428 Fax : (01)-2187885 POLAND Philips Polska CE UL.Marszalkowska 45/49 00-648 Warszawa Phone: (02)-6286070 Fax : (02)-6288228 file:///D|/B/english/warranty/warcic.htm (1 of 9) [8/27/03 11:38:30 AM] Bangladesh • Brasil •...
  • Page 80 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0800-701 file:///D|/B/english/warranty/warcic.htm (2 of 9) [8/27/03 11:38:30 AM]...
  • Page 81 Philips Chilena S.A. Avenida Santa Maria 0760 P.O. box 2687Santiago de Chile Phone: (02)-730 2000 Fax : (02)-777 6730 COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104...
  • Page 82 Consumer Information Centers URUGUAY Ind.Philips del Uruguay S.A. Luis Alberto de Herrera 1248 Customer Help Desk 11300 Montevideo Phone: (02)-6281111 Fax : (02)-6287777 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420...
  • Page 83 Consumer Information Centers NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free) Fax : 0800 288 588 (toll free) Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam...
  • Page 84 Consumer Information Centers 200001 Shanghai Phone: 800 820 5128 (toll free) Fax: 21-656 10647 HONG KONG Philips Hong Kong Limited Consumer Information Centre 16/F Hopewell Centre 17 Kennedy Road, WANCHAI Phone: 2619 9663 Fax : 2481 5847 INDIA 91-20-712 2048 ext: 2765...
  • Page 85 Consumer Information Centers INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta / 798 4255 ext: 1612 Phone: (021)-794 0040 Fax : (021)-794 7511 / 794 7539 KOREA Philips Korea Ltd. Philips House C.P.O.
  • Page 86 PHILIPPINES Philips Electronics and Lighting Inc. 106 Valero St., Salcedo Village Makati, Metro Manilla. Phone: (02)-888 05 72 Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax : (02)-888 05 71 SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340...
  • Page 87 Martindale., Johannesburg P.O.box 58088 Newville 2114 Phone: +27 11 471 5000 Fax : +27 11 471 5020 Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt...

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