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Dell EMC PowerEdge R440 Installation And Service Manual
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Dell EMC PowerEdge R440 Installation And Service Manual

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Dell EMC PowerEdge R440
Installation and Service Manual
Regulatory Model: E45S Series
Regulatory Type: E45S001

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Summary of Contents for Dell EMC PowerEdge R440

  • Page 1 Dell EMC PowerEdge R440 Installation and Service Manual Regulatory Model: E45S Series Regulatory Type: E45S001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Dell EMC PowerEdge R440 overview......................7 Front view of the system..............................7 Left control panel view..............................9 Right control panel view............................. 11 Back view of the system..............................13 NIC indicator codes..............................14 Power supply unit indicator codes..........................15 Drive indicator codes................................16 NIC indicator codes................................
  • Page 4 Setting up your system..............................33 iDRAC configuration................................ 33 Options to set up iDRAC IP address........................33 Log in to iDRAC................................34 Options to install the operating system.........................34 Methods to download firmware and drivers......................34 Downloading drivers and firmware.......................... 35 5 Installing and removing system components....................36 Safety instructions................................36 Before working inside your system..........................
  • Page 5 Installing a drive into the drive carrier........................61 System memory................................62 Removing a memory module............................ 63 Installing a memory module............................63 Processors and heat sinks.............................. 64 Removing a processor and heat sink module......................64 Removing the processor from the processor and heat sink module..............65 Installing the processor into a processor and heat sink module................
  • Page 6 7 Using system diagnostics........................... 128 Dell Embedded System Diagnostics..........................128 Running the Embedded System Diagnostics from Boot Manager..............128 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........128 System diagnostic controls............................. 129 8 Jumpers and connectors ........................... 130 System board jumpers and connectors........................131 System board jumper settings............................

  • Page 7: Dell Emc Poweredge R440 Overview

    Dell EMC PowerEdge R440 overview The PowerEdge R440 is a 1U, dual socket rack system with 4 x 3.5 inch drives, 8 x 2.5 inch drives or 10 x 2.5 inch drives system and supports up to: • Two Intel Xeon Processor Scalable Family processors •...
  • Page 8 For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW drive.

  • Page 9: Left Control Panel View

    BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel based Virtual Machine (KVM), on a supported mobile device. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Status LED indicators NOTE: The indicators display solid amber if any error occurs.
  • Page 10 PCIe cards, see the Expansion card installation guidelines section. iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system. Figure 6. iDRAC Quick Sync 2 indicators Dell EMC PowerEdge R440 overview...

  • Page 11: Right Control Panel View

    If the problem persists, see the Getting help section. For more information, see Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals or Dell OpenManage Server Administrator User’s Guide at Dell.com/openmanagemanuals.

  • Page 12: Idrac Direct Led Indicator Codes

    Solid green for two seconds Indicates that the laptop or tablet is connected. Flashing green (on for two Indicates that the laptop or tablet connected is recognized. seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. Dell EMC PowerEdge R440 overview...

  • Page 13: Back View Of The System

    Figure 9. Back view of system with 3 PCIe expansion slots Figure 10. Back view of system with 2 PCIe expansion slots Figure 11. Back view of the system with full height riser Figure 12. Back view of the system with 2 risers Dell EMC PowerEdge R440 overview...

  • Page 14: Nic Indicator Codes

    Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 13. NIC indicator codes link LED indicator activity LED indicator Dell EMC PowerEdge R440 overview...

  • Page 15: Power Supply Unit Indicator Codes

    Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage. Dell EMC PowerEdge R440 overview...

  • Page 16: Drive Indicator Codes

    Figure 15. Drive indicators Drive activity LED indicator Drive status LED indicator Drive NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on. Dell EMC PowerEdge R440 overview...

  • Page 17: Nic Indicator Codes

    The NIC is connected to a valid network at less than its maximum port speed and data is not being sent or received. Link indicator is blinking green and activity is off NIC identify is enabled through the NIC configuration utility. Dell EMC PowerEdge R440 overview...

  • Page 18: Power Supply Unit Indicator Codes

    PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. Dell EMC PowerEdge R440 overview...

  • Page 19: Lcd Panel

    The LCD panel can be used to configure or view the system’s iDRAC IP address. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. The statuses and conditions of the LCD panel are outlined here: •...

  • Page 20: Setup Menu

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 21 Figure 19. Locating Service Tag of your system information tag (top view) information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag Dell EMC PowerEdge R440 overview...

  • Page 22: Documentation Resources

    Managing your system For information about systems management Dell.com/openmanagemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and Dell.com/openmanagemanuals troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.
  • Page 23 Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC), Software RAID controllers, or BOSS card and deploying the cards, see the Storage controller documentation. Understanding event and error For information about checking the event and error Dell.com/openmanagemanuals...

  • Page 24: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • System dimensions • Chassis weight • Processor specifications • PSU specifications • System battery specifications • Expansion bus specifications • Memory specifications • Drive specifications •...

  • Page 25: System Dimensions

    System dimensions Figure 20. Dimensions of the PowerEdge R440 system Table 15. Dimensions of the PowerEdge R440 system Za (with bezel) Za (without bezel) x4 and x10 = 482.0 mm (18.97 434.0 mm (17.08 42.8 mm (3.41 35.84 mm (1.41 22 mm (0.87 x4 and x10 = 657.25 mm (25.87...

  • Page 26: Processor Specifications

    System Maximum weight (with all drives/SSDs) 10 x 2.5 inch drive system 16.8 kg (37 lb) Processor specifications The PowerEdge R440 system supports up to two Intel Xeon Processor Scalable Family processors. PSU specifications The PowerEdge R440 system supports the following AC or DC power supply units (PSU). Table 17.

  • Page 27: Ports And Connectors Specifications

    • Up to 4 x 3.5 inch drives with hard drive adapter, internal, hot swappable SAS, SATA, or Nearline SAS drives • Up to 8 x 2.5 inch drives or 10 x 2.5 inch drives with hard drive adapter, internal, hot swappable SAS, SATA, or Nearline SAS drives •...

  • Page 28: Environmental Specifications

    1280x1024 60,75 8, 16, 32 1440x900 8, 16, 32 Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets. Table 21. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.

  • Page 29: Particulate And Gaseous Contamination Specifications

    Table 24. Maximum shock specifications Maximum shock Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 6 G for up to 11 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

  • Page 30: Standard Operating Temperature

    Particulate contamination Specifications Corrosive dust • Air must be free of corrosive dust. • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments.

  • Page 31: Thermal Restriction Matrix

    105 W/4C, 115 W/6C, 130 W/8C, 140 W/14C or higher wattage processor (TDP>140 W) are not supported. • Redundant power supply configuration is required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • NVMe drives are not supported. •...
  • Page 32 Intel Xeon Gold 5120 Intel Xeon Gold 5118 Intel Xeon Gold 5115 Intel Xeon Silver 4116 Intel Xeon Silver 4114 Intel Xeon Silver 4110 Intel Xeon Silver 4108 Intel Xeon Bronze 3106 Intel Xeon Bronze 3104 Intel Xeon Silver 4112 Technical specifications...

  • Page 33: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 34: Log In To Idrac

    Ensure that you change the default user name and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

  • Page 35: Downloading Drivers And Firmware

    Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals Downloading drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 36: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 37: Optional Front Bezel

    • Torx #T8 screwdriver • Wrist grounding strap You need the following tools to assemble the cables for a DC power supply unit: • AMP 90871-1 hand-crimping tool or equivalent • Tyco Electronics 58433-3 or equivalent • Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 38: Installing The Front Bezel

    Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Align and insert the right end of the bezel onto the system.

  • Page 39: Installing The System Cover

    Hold the cover on both sides, and lift the cover away from the system. Figure 23. Removing the system cover Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.

  • Page 40: Backplane Cover

    Figure 24. Installing the system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 41: Installing The Backplane Cover

    Figure 25. Removing backplane cover Installing the backplane cover Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place. Installing and removing system components...

  • Page 42: Air Shroud

    Figure 26. Installing backplane cover Next step Follow the procedure listed in After working inside your system. Air shroud The air shroud directs the airflow across the entire system. Air shroud prevents the system from overheating and is used to maintain uniform airflow inside the system.

  • Page 43: Installing The Air Shroud

    Figure 27. Removing the air shroud Next step If applicable, install the air shroud. Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch. Steps Align the tabs on the air shroud with the slots on the system.

  • Page 44: Cooling Fans

    Figure 28. Installing the air shroud Next step Follow the procedure listed in After working inside your system. Cooling fans The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules.

  • Page 45: Removing Cooling Fan

    Removing cooling fan The procedure for removing standard and high performance fans are identical. Prerequisites WARNING: Opening or removing the system cover when the system is on, may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. Follow the safety guidelines listed in Safety instructions.

  • Page 46: Installing Cooling Fan

    Installing cooling fan The procedure for installing standard and high performance fans are identical. Prerequisite WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. Follow the safety guidelines listed in Safety instructions.

  • Page 47: Removing Internal Perc Riser

    Removing internal PERC riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Open the cable guiding latch for easy access. Steps Open the plunger. Hold the blue touch points and lift the internal PERC riser away from the system. Figure 31.

  • Page 48: Installing Internal Perc Riser

    Figure 32. Disconnecting the cable from internal PERC riser Next step Install the internal PERC riser. Installing internal PERC riser Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Connect the cable to the internal PERC riser. Installing and removing system components...
  • Page 49 Figure 33. Connecting the cable to internal PERC riser Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board. Press until the internal PERC riser clicks into place. Close the plunger. Figure 34.

  • Page 50: Removing Perc Card From Internal Perc Riser

    Removing PERC card from internal PERC riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the internal PERC riser. Steps Using Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser. Pull the PERC card out of the connector on the internal PERC riser.

  • Page 51: Intrusion Switch

    Figure 36. Installing PERC card into internal PERC riser Next steps Install the internal PERC riser. Follow the procedure listed in After working inside your system. Intrusion switch The Chassis Intrusion Switch is activated when the cover of your system is removed while your system is on. The system event logs [SEL] records the number of times the cover has been removed when the system was on.

  • Page 52: Installing Intrusion Switch

    Figure 37. Removing an intrusion switch Next step Installing intrusion switch. Installing intrusion switch Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the intrusion switch with the intrusion switch slot. Figure 38. Installing intrusion switch Slide the intrusion switch until it is firmly seated in the intrusion switch slot. Connect the intrusion switch cable to the connector on the system board.

  • Page 53: Drives

    Follow the procedure listed in After working inside your system. Drives Drives are supplied in hot swappable drive carriers that fit in the drive slots. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly.

  • Page 54: Installing A Drive Blank

    Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisite Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported. Step Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.

  • Page 55: Installing A 2.5 Inch Drive Into A 3.5 Inch Drive Adapter

    Figure 41. Removing 2.5 inch drive from a 3.5 inch drive adapter Next step Install a 2.5 inch drive into a 3.5 inch drive adapter. Installing a 2.5 inch drive into a 3.5 inch drive adapter Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 56: Removing A 3.5 Inch Drive Adapter From A 3.5 Inch Drive Carrier

    Figure 42. Installing a 2.5 inch drive into a 3.5 inch drive adapter Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. If installed, remove the front bezel. Remove the 3.5 inch drive carrier from the system.

  • Page 57: Installing A 3.5 Inch Drive Adapter Into The 3.5 Inch Drive Carrier

    Figure 43. Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier Next step Install the 3.5 inch drive carrier or install the 3.5 inch drive adapter into the 3.5 inch drive carrier. Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier Prerequisites Follow the safety guidelines listed in Safety...

  • Page 58: Removing A Hard Drive

    Figure 44. Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier Next steps Install the 3.5 inch drive carrier into the system. If removed, install the front bezel. Removing a hard drive Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 59: Installing A Hard Drive

    Figure 45. Removing a hard drive Next steps Install a hard drive. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system cooling. Installing a hard drive Prerequisites CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the storage...

  • Page 60: Removing The Drive From The Drive Carrier

    Figure 46. Installing a hard drive Next step If applicable, install the front bezel. Removing the drive from the drive carrier Prerequisite CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps Using Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. Lift the drive out of the drive carrier.

  • Page 61: Installing A Drive Into The Drive Carrier

    Figure 47. Removing the drive from the drive carrier Next step If applicable, install the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. NOTE: When installing a drive into the drive carrier, ensure that you do not tighten the screws to more than 4 in-lbs.

  • Page 62: System Memory

    Figure 48. Installing a drive into the drive carrier System memory The system supports DDR4 registered DIMMs (RDIMMs) load reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor. NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 1866 MT/s, 2133 MT/s, 2400 MT/s, or 2666 MT/s depending on the following factors: •...

  • Page 63: Removing A Memory Module

    Removing a memory module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, remove the air shroud. WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

  • Page 64: Processors And Heat Sinks

    CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module evenly. NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation.

  • Page 65: Removing The Processor From The Processor And Heat Sink Module

    If applicable, remove the air shroud. Steps Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below: Loosen the first screw three turns. b Loosen the second screw completely. Return to the first screw and loosen it completely. NOTE: It is normal for the heat sink to slip off the blue retention clips when the screws are partially loosened, continue to loosen the screw(s).
  • Page 66 Figure 51. Loosening the processor bracket Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray. Flex the outer edges of the bracket to release the bracket from the processor. NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

  • Page 67: Installing The Processor Into A Processor And Heat Sink Module

    Installing the processor into a processor and heat sink module Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
  • Page 68 Figure 54. Applying thermal grease on top of the processor Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 69: Installing A Processor And Heat Sink Module

    Figure 55. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. Follow the procedure listed in After working inside your system. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 70: Expansion Cards And Expansion Card Risers

    Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below: Partially tighten the first screw (approximately 3 turns). b Tighten the second screw completely. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: Loosen both the heat sink screws completely.
  • Page 71 Figure 56. Removing expansion card from low profile riser Figure 57. Removing expansion card from full height X1 riser If the expansion card is not going to be replaced, install a filler bracket. Installing and removing system components...
  • Page 72 Figure 58. Installing filler bracket for low profile riser Figure 59. Installing filler bracket for full height X1 riser Next steps Install expansion card into the expansion card riser. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch.

  • Page 73: Installing Expansion Card Into The Expansion Card Riser

    NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing expansion card into the expansion card riser Prerequisites Follow the safety guidelines listed in...
  • Page 74 Figure 61. Removing filler bracket for full height X1 riser Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Close the expansion card retention latch.

  • Page 75: Removing An Expansion Card Riser

    Figure 63. Installing expansion card into full height X1 riser Next steps If applicable, connect the cables to the expansion card. If applicable, install air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card riser Prerequisites Follow the safety guidelines listed in...

  • Page 76: Optional Idsdm Or Vflash Card

    Steps If removed, install the expansion cards into the expansion card riser. Holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector. Next steps Follow the procedure listed in After working inside your...

  • Page 77: Removing The Optional Idsdm Or Vflash Card

    Removing the optional IDSDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards. NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Steps Locate the IDSDM/vFlash connector on the system board.

  • Page 78: Lom Riser Card

    Steps Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash, see the System board jumpers and connectors section. Align IDSDM/vFlash card with the connector on the system board. Push IDSDM/vFlash card until it is firmly seated on the system board. Figure 65.

  • Page 79: Installing The Lom Riser Card

    Steps Using Phillips #2 screwdriver, loosen the screws that secure the LOM riser card to the system board. Release the two blue side plastic snaps holding the LOM riser card. Hold the LOM riser card by the edges on either side, and lift to remove it from the connector on the system board. Slide the LOM riser card towards the front of the system until the Ethernet connectors or the SFP are clear of the slot in the back panel.
  • Page 80 Table 36. Supported backplane options for PowerEdge R440 systems System Supported hard drives options 3.5 inch (x4) SAS, SATA backplane PowerEdge R440 2.5 inch (x10) SAS, SATA or NVMe backplane Figure 67. 4 x 3.5 backplane release tab SAS_A connector on the backplane backplane power cable Figure 68.

  • Page 81: Removing The Hard Drive Backplane

    Figure 70. 10 x 2.5 backplane with expander SAS_A connector backplane signal cable backplane power cable SAS_B connector SAS_C connector Removing the hard drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the system before removing the backplane.

  • Page 82: Installing The Hard Drive Backplane

    Figure 71. Removing the hard drive backplane captive screws release tabs Next step Install the hard drive backplane. Installing the hard drive backplane Prerequisite Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the backplane is similar for all backplane configurations. Steps Use the hooks on the system as guides to align the slots on the backplane with the guides on the system.
  • Page 83 Figure 72. Installing the hard drive backplane captive screws guides Next steps Connect all the cables to the backplane. Install all the hard drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After working inside your system.

  • Page 84: Cable Routing

    Cable routing Figure 73. Cable routing - 10 x 2.5 hard drive backplane with PERC backplane backplane expander backplane signal cable backplane power cable backplane expander power cable cable routing clip power interposer board internal riser system board SAS cable SAS cable Installing and removing system components...
  • Page 85 Figure 74. Cable routing - 10 x 2.5 hard drive backplane with NVMe backplane backplane expander backplane signal cable backplane power cable backplane expander power cable cable routing clip power interposer board expansion card riser system board NVMe connector on internal riser SAS cable SAS cable NVMe connector...
  • Page 86 Figure 75. Cable routing - 8 x 2.5 hard drive backplane with PERC hard drive backplane backplane signal cable SAS cable SAS cable backplane power cable cable routing clip power interposer board internal riser system board Installing and removing system components...
  • Page 87 Figure 76. Cable routing - 8 x 2.5 hard drive backplane with onboard SATA hard drive backplane backplane signal cable SATA cable SATA cable backplane power cable cable routing clip power interposer board system board system board Installing and removing system components...
  • Page 88 Figure 77. Cable routing - 4 x 3.5 hard drive backplane with PERC hard drive backplane backplane power cable cable routing clip SAS cable backplane signal cable power supply unit system board Installing and removing system components...

  • Page 89: System Battery

    Figure 78. Cable routing - 4 x 3.5 hard drive backplane with SATA hard drive backplane backplane power cable cable routing clip SATA cable backplane signal cable power supply unit system board System battery The system battery is used for low-level system functions such as powering the real-time and date settings of the system. Replacing the system battery Prerequisites WARNING:...

  • Page 90: Optional Internal Usb Memory Key

    CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Use a plastic scribe to pry out the system battery. Figure 79. Removing the system battery To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. Press the battery into the connector until it snaps into place.

  • Page 91: Replacing Optional Internal Usb Memory Key

    Replacing optional internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. Follow the safety guidelines listed in Safety instructions.

  • Page 92: Installing The Optical Drive

    Figure 81. Removing optical drive Next step Install an optical drive. Installing the optical drive Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the optical drive with the optical drive slot on the front of the system. Slide in the optical drive until the release tab snaps into place.

  • Page 93: Power Supply Units

    Follow the procedure listed in After working inside your system. Power supply units The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system. Your system supports one of the following: • Two 550 W AC PSUs •...

  • Page 94: Installing A Power Supply Unit Blank

    PSU handle. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Step Press the release latch and slide the PSU out of the system by using the PSU handle.

  • Page 95: Installing A Power Supply Unit

    Figure 85. Removing a power supply unit Next step Install the PSU. Installing a power supply unit Prerequisites Follow the safety guidelines listed in Safety instructions. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 96: Removing A Non-Redundant Cabled Ac Power Supply Unit

    Next steps If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 97: Installing A Non-Redundant Cabled Ac Power Supply Unit

    Figure 87. Removing non-redundant cabled AC PSU Next step Installing a non-redundant cabled AC power supply. Installing a non-redundant cabled AC power supply unit Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Unpack the new power supply unit (PSU). Slide the new PSU into the PSU cage until the PSU is fully seated.

  • Page 98: Power Interposer Board

    Power interposer board The power interposer board (PIB) is a board that connects the hot swappable power supply units (PSUs) to the system board. The PIB is only supported in systems with redundant PSUs. Removing power interposer board Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 99: System Board

    Steps Align the slots on the PIB and slide it into place. Using Phillips #2 screwdriver, tighten the two screws to secure the PIB to the system. Route the cables and connect it to the system board. Figure 90. Installing power interposer board Next steps Install PSUs.

  • Page 100: Installing The System Board

    vFlash/IDSDM module Internal USB key (if installed) USB 2.0 module (if installed) Processors and heat sink modules Processor blanks (if applicable) CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover. Memory modules LOM riser card Steps...
  • Page 101 CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. Holding the system board holder, push the system board toward the back of the system till it is seated. Using Phillips #1 screwdriver, tighten the screws to secure the system board to the chassis. Figure 92.

  • Page 102: Trusted Platform Module

    For more information, see iDRAC User's Guide, at Dell.com/idracmanuals. Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA key which is embedded during the manufacture of the TPM, it is capable of performing platform authentication operation.

  • Page 103: Initializing Tpm For Bitlocker Users

    Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS > System Security Settings. From the TPM Security option, select On with Pre-boot Measurements.

  • Page 104: Pre-Operating System Management Applications

    You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller • Boot Manager • PXE boot Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: •...

  • Page 105: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

  • Page 106: System Information

    Option Description Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings. Network Settings Specifies options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options.
  • Page 107 Option Description System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware.
  • Page 108 Option Description Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Mode Rank Spare Mode, and Mirror Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.

  • Page 109: Processor Settings

    Option Description NVDIMM-N Specifies information on the current firmware version on the NVDIMM-N. Memory Firmware version NVDIMM-N Specifies information on the serial number of the NVDIMM-N. Memory Serial Number NVDIMM-N Enables clearing data on specific NVDIMM-N and results in loss of data on that specific NVDIMM-N. Factory Reset and Secure Erase Processor Settings...
  • Page 110 This option is only available on certain stock keeping units (SKUs) of the processors. x2APIC Mode Enables or disables the x2APIC mode. This option is set to Disabled by default. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set to . Turbo NOTE: Depending on the number of installed CPUs, there might be up to four processor listings.
  • Page 111 Option Description Option Description Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system.

  • Page 112: Boot Settings

    Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. • UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The interface consists of data tables with platform related information, also boot and runtime service calls that are available to the operating system and its loader.

  • Page 113: Network Settings

    Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key.

  • Page 114: Network Settings Screen Details

    Viewing Network Settings To view the Network Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 115 On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click Network Settings. On the Network Settings screen, click UEFI iSCSI Settings. UEFI iSCSI Settings details The UEFI iSCSI Settings screen details are explained as follows: Option Description iSCSI Initiator...
  • Page 116 Option Description Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by default. Controller Embedded NIC1 NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have Integrated and NIC2 Network Card 1.
  • Page 117 Option Description Table 38. Slot Disablement Option Description Enables or disables or only the boot driver is disabled Slot 1 for the PCIe slot 1. This option is set to Enabled by default. Enables or disables or only the boot driver is disabled Slot 2 for the PCIe slot 2.
  • Page 118 Serial Communication details The Serial Communication screen details are explained as follows: Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can Communication also be enabled, and the port address can be specified. This option is set to Auto by default. Enables the COM port or Console Redirection options.
  • Page 119 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.Other options include Performance Per Watt (OS), Performance, and Workstation Performance.

  • Page 120: System Security

    Option Description NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does not impact the system power or performance. CPU Interconnect Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default. Bus Link Power Management PCI ASPM L1 Link...

  • Page 121: Options Description

    Option Description TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated. When set to Clear, all the contents of the TPM are cleared.
  • Page 122 Option Description Options Description BIOS performs signature verification on pre-boot images and logs results in the image Execution Information Table, but executes the images whether they pass or fail verification. Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects.

  • Page 123: Using Your System Password To Secure Your System

    Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps Turn on or reboot your system. Type the system password and press Enter. Next step When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
  • Page 124 • You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes. Redundant OS Control You can use the Redundant OS Control screen to set the redundant OS info for redundant OS control. It enables you to set up a physical recovery disk on your system.

  • Page 125: Miscellaneous Settings

    UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. Dell Wyse P25/P45 Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. BIOS Access Power Cycle Enables or disables the Power Cycle Request.

  • Page 126: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 127: One-Shot Bios Boot Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from.

  • Page 128: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 129: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 130: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 131: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 94. System board jumpers and connectors Table 40. System board jumpers and connectors Item Connector Description FAN6 Cooling fan 6 connector CPU1 Processor socket 1 CPU1_PWR_CONN(P2) CPU1 power connector J_INTRU Intrusion switch connector J_BP_SIG1 Backplane signal connector 1 LFT_CP_CONN Left control panel connector...

  • Page 132: System Board Jumper Settings

    Item Connector Description RGT_CP_CONN Right panel connector SYS_PWR_CONN(P1) System power connector J_PIB_SIG1 Power interface board signal connector 1 J_PIB_SIG2 Power interface board signal connector 2 J_ACE Internal Dual SD Module J_CP_USB2 Front USB connector J_SATA_A1 Internal SATA A connector J_SATA_C1 Internal SATA C connector PCIE_G3_X8(CPU1) Internal PERC controller connector...

  • Page 133: Disabling Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 134: Getting Help

    Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 135: Quick Resource Locator For R440

    Steps Go to Dell.com/QRL and navigate to your specific product or Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator for R440 Figure 95.

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