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SITRANS F Ultrasonic Flowmeters SITRANS CONNECTION APP Operating Instructions Edition 4/2014 Answers for industry.
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Introduction SITRANS CONNECTION Main Settings Configuring SITRANS Flowmeter to Communicate with SITRANS SITRANS F CONNECTION Launching Connections Ultrasonic Flow Meters (Session Manager) SITRANS CONNECTION APP Communicating with SITRANS Flowmeter Operating Instructions Troubleshooting 04/2014 A5E32182725-AC...
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Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems.
Introduction ............................. 7 What is the SITRANS CONNECTION App? .................. 7 SITRANS CONNECTION App Requirement ................. 8 Connecting to SITRANS F US Serial Port ..................8 Terminal Overview ........................10 SITRANS CONNECTION Main Settings ....................11 Terminal Settings ......................... 11 2.1.1...
What is the SITRANS CONNECTION App? SITRANS CONNECTION is an Apple App Store distributed terminal application for Apple iPhones and iPads that allows users of Siemens SITRANS F-US clamp-on flowmeters to connect to, and control their meter’s RS-232 serial ports to communicate directly with the flowmeter menu without the need for cellular service.
Since not all of our meters are equipped with a DB9 serial port Siemens offers 2 additional connection kits to connect with those that don’t. The table below illustrates each meter variant, its serial port type, and the connection kit.
4. Extended Io option not available on IP65 compact meters In addition to the connection kit the SITRANS CONNECTION App P/N A5E33299678 can be purchased from Siemens or downloaded from the iTunes App Store. SITRANS CONNECTION APP Operating Instructions, 04/2014, A5E32182725-AC...
Introduction 1.4 Terminal Overview Terminal Overview The picture illustrates the main SITRANS CONNECTION window (for iPhone) and identifies the major user interface features. ① ⑤ Data Transfer Indicator Tools menu icon ② ⑥ Main Settings icon Keypad on/Off/Dim icon 1. Full screen (no keypad) 2.
SITRANS CONNECTION Main Settings The Main Settings page is accessible via the icon. This sets the application default settings for all sessions. Some of these defaults can be varied on individual saved connections (see Section 4 - Session Manager). The App settings cover 5 main areas: ●...
SITRANS CONNECTION Main Settings 2.1 Terminal Settings 2.1.1 Columns (Default: 80) Supports any column width up to 132 characters wide. 2.1.2 Rows (Default: 24) Supports any number of rows on the screen. 2.1.3 Scrollback (Default: 100) Number of lines retained by the terminal for review. Setting this above 250 will impact performance on iPhone4 and below.
Logs all printable output to file stored on iOS device. The log files can be uploaded to Siemens SITRANS CONNECTION website, or extracted via iTunes. Typically this function is enabled when the user wishes to download a data file from the SITRANS flowmeter. Log upload is performed via the Files section described below.
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SITRANS CONNECTION Main Settings 2.1 Terminal Settings ● Bell Behavior Allows the iOS device to create an alert when there is a Terminal event or stay silent. Options: Play Alert (bell/vibrate phone) Do Nothing (silent) ● Cursor Allow the choice of cursor style – the default is Underline. Options: ●...
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SITRANS CONNECTION Main Settings 2.1 Terminal Settings ● Local Echo Controls whether the terminal will echo characters entered to the screen locally or rely on the SITRANS flowmeter to echo them. The default is Auto – where the terminal attempts to recognize if remote serial device is echoing characters, and if so disables local echo.
SITRANS CONNECTION Main Settings 2.2 Keyboard Settings Keyboard Settings There are 3 configuration items under the Keyboard Settings section of the main App Settings. Figure 2-4 Keyboard Settings Note It is possible to use the SITRANS CONNECTION app with a Bluetooth keyboard and the settings configured here will have an effect on the keyboard.
SITRANS CONNECTION Main Settings 2.3 Serial Settings 2.2.3 Use Option as Ctrl SITRANS CONNECTION implements a workaround for the control key inoperability on Bluetooth keyboards. If using a Bluetooth keyboard with SITRANS CONNECTION, you can select the “Use Option as Ctrl” to use the Alt/Option key on the keyboard to send CTRL-[key] sequences.
SITRANS CONNECTION Main Settings 2.3 Serial Settings 2.3.2 Baud Rate Allows the choice of different baud rates to suit communication with the SITRANS flowmeter. This setting must match the RS-232 configuration of the SITRANS flowmeter; failure to match the Baud rates will result in either no output or garbled screen output. The default Baud rates of the SITRANS flowmeter and the SITRANS CONNECTION App are 9600.
SITRANS CONNECTION Main Settings 2.4 SSH Settings 2.3.5 Parity The default setting of all SITRANS flowmeters and the SITRANS CONNECTION App is “Odd”. This setting must match the RS-232 configuration of the SITRANS flowmeter; failure to match the parity will result in either no output or garbled screen output. Options: ●...
SITRANS CONNECTION allows you to share your terminal window(s) with a remote private server monitored by Siemens technical support engineers. Each concurrent terminal session on the iOS device can be shared independently on the Siemens private server website, and made accessible via individual one-time token codes. The drawing below provides a simple overview of how the session sharing feature works: In order to enable session sharing, the “Sharing Sessions”...
“App update process” in the iTunes App store. 2.6.2 Copyright Year and holder of the copyright. SITRANS CONNECTION is a registered trademark owned by Siemens Industry Inc. 2.6.3 About SITRANS CONNECTION About SITRANS CONNECTION App – displays version, copyright information, developers, LibSSH2 license and any other licenses for third party software that is incorporated into SITRANS CONNECTION.
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SITRANS CONNECTION Main Settings 2.6 About SITRANS CONNECTION SITRANS CONNECTION APP Operating Instructions, 04/2014, A5E32182725-AC...
Configuring SITRANS Flowmeter to Communicate with SITRANS CONNECTION This section of the user guide will provide the instructions necessary to establish serial communication between an iPhone/iPad and a SITRANS clamp-on flowmeter. RS-232 Configuration 3.1.1 iOS Device Access the settings menu in SITRANS CONNECTION as outlined in Section 2. Configure the serial settings to match the SITRANS flowmeter as listed and illustrated below.
Configuring SITRANS Flowmeter to Communicate with SITRANS CONNECTION 3.1 RS-232 Configuration 3.1.2 SITRANS Flowmeter 1. Access the Meter Facilities/RS-232 Setup Menu. 2. Verify the RS-232 settings shown below match the terminal settings of the SITRANS CONNECTION App shown in paragraph 3.1.2. 3.
Configuring SITRANS Flowmeter to Communicate with SITRANS CONNECTION 3.2 Cable Connections Cable Connections 3.2.1 Cable Connection Refer to the table in paragraph 1.3 to determine the cable requirements for your specific SITRANS flowmeter type. For flowmeters equipped with an integral DB9 connector only the C2-RJ45V cable and the Null modem dongle are needed.
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Configuring SITRANS Flowmeter to Communicate with SITRANS CONNECTION 3.2 Cable Connections SITRANS CONNECTION APP Operating Instructions, 04/2014, A5E32182725-AC...
Launching Connections (Session Manager) With the “Auto Connect” feature enabled in the SITRANS CONNECTION settings menu the iOS device will immediately connect with the SITRANS flowmeter (providing the serial configurations of the two devices match as outlined above). Session Manager Alternatively a manual connection can be established by pressing the Connection icon This will launch the new connection “Session Manager”...
Launching Connections (Session Manager) 4.2 Quick Connect If a session is stopped or times out, then it still remains visible in the Session Manager until it is deleted via the X button or is restarted via the restart button. See the figure below. ①...
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Launching Connections (Session Manager) 4.2 Quick Connect Pressing the “+” button on the session manager page (as seen in the figure above) launches the Quick connect screen. This dialog allows for the instant launching of a new serial connection or launching an automatically saved recent connection.
When connected to the SITRANS flowmeter with SITRANS CONNECTION you are effectively in terminal mode; identical to utilizing Siemens “Si-Ware” program in terminal mode but from an iOS device instead of a PC!
Communicating with SITRANS Flowmeter 5.1 Initial Setup Sequential tapping the icon will result in the 3 different modes as follows: 1. No special keys 2. Fixed special keys 3. Programmable special keys: (indicated by a white bar above the key) The default custom screen as shown above is recommended since it provides the user with the 4 arrow keys necessary to navigate the flowmeter menu.
Communicating with SITRANS Flowmeter 5.1 Initial Setup Keypad Illumination In order to make full use of the limited iPhone screen size, SITRANS CONNECTION allows the terminal data to overlap the keypad display which enables viewing of the communication data while still providing access to the keypad. You can use the button to control the onscreen iPhone keyboard.
Communicating with SITRANS Flowmeter 5.2 Navigating the SITRANS Menu Navigating the SITRANS Menu When the “? For help” response is seen the user may simply type “menu<CR>” to gain access to the SITRANS flowmeter menu, they can then utilize the 4 directional arrow keys to navigate the menu just as with the meter’s keypad.
Communicating with SITRANS Flowmeter 5.3 Downloading Data Files (Console Logging) Command Function Arrow keys move menu cursor one step in the direction indicated Menu<CR> Command gives access to meter menu from a blank or initial screen <Ctrl>L Hold CTRL key and type “L” to switch from flow display to menu <CR>...
Communicating with SITRANS Flowmeter 5.3 Downloading Data Files (Console Logging) 5.3.2 Downloading Files In lieu of logging all SITRANS CONNECTION activity, the user may find it more beneficial to log only specific data, notably files selected for download; for example the SITRANS datalogger.
Communicating with SITRANS Flowmeter 5.3 Downloading Data Files (Console Logging) 5.3.3 Viewing/Using Data Files Individual console log files can be viewed locally on the iOS device screen, uploaded to the shared server or e-mailed. The ability is controlled in the Logging tab of the Tools menu. When in the Logging screen tap the file name you wish to utilize in the File Menu (see figure below).
Communicating with SITRANS Flowmeter 5.4 Connection Manager Figure 5-8 Clipboard Editor ● To e-mail the file to yourself or another person, tap the "send via Email" button. This will automatically open your iOS e-mail with the file attached. ● To upload the file to the shared server system, simply select "Upload to Website" and the transfer will occur automatically.
Communicating with SITRANS Flowmeter 5.4 Connection Manager 5.4.1 Serial For making serial connections via the C2-RJ45V cable. The following parameters can be configured on a per session basis, all other serial settings are inherited from the Main Settings defaults: Figure 5-9 Connection Details Description: Define a name for this connection.
Communicating with SITRANS Flowmeter 5.4 Connection Manager 5.4.2 Managing Connections in Folders Connection manager allows for the creation of connections, grouping of connections into subfolders and also for cloning connections and moving them between subfolders. These folders are stored in the SITRANS CONNECTION application’s file system area within the iPhone/iPad.
Communicating with SITRANS Flowmeter 5.5 In Session Options A sub-folder can also be created under another folder with connections in it. Note that if you delete a folder which contains a connection, the connection will be moved to the root folder instead of being deleted together with the folder.
Siemens private server to enable a remote technical support engineer to see and interact with the terminal session at the same time. In order to use this feature the settings for session sharing must be configured in the Main Settings page (see Section ●...
Communicating with SITRANS Flowmeter 5.6 Session Sharing 5.6.2 Establishing a Tech Support Session If the user requires technical assistance with their SITRANS flowmeter contact should first be established with the nearest tech support center by phone. ● For support in the USA call: 1-800-333-7421 The call center will log your request and application information and establish a service ticket number.
Remote access to shared terminal sessions is made via the Siemens privately hosted server by a qualified SITRANS technical support engineer. When a session is shared the engineer will have access to it in the Siemens private console server and can simply click the code to directly connect to the shared session.
Troubleshooting This section covers common problems reported by users, typical fixes and work arounds. Serial Connectivity Issues Serial connectivity issues can be divided into 2 types: ● Where SITRANS CONNECTION cannot recognize / communicate with C2-RJ45V cable ● Where SITRANS CONNECTION can recognize C2-RJ45V cable, but no cannot communicate with the SITRANS flowmeter (no menu data on screen) 6.1.1 C2-RJ45V Cable Pinouts...
“menu_N” with N = number of seconds. Session Sharing Issues If Session Sharing to the Siemens console server fails or if a “Failed to connect / read from remote control server” message is observed: ●...