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Troubleshooting
This chapter lists some problems you might encounter while using your phone.
Some problems require you to call your service provider, but most are easy for
you to correct yourself.
Message
SIM error
No network
connection
Codes do not
match
Function cannot
be set
Calls not available
Phone cannot be
switched on
Possible causes
There is no SIM card in
the phone or it is inserted
incorrectly.
Signal weak
Outside GSM network area
To change a security code,
you will need to confirm
the new code by entering
it again.
Not supported by Service
Provider, or registration
required
Dialling error
New SIM card inserted
Charge limit reached
On/Off key not pressed
long enough
Battery empty
Battery contacts dirty
Possible Solutions
Make sure the SIM card is correctly
inserted.
Move towards a window or into an
open area. Check the service provider
coverage map.
Contact your Service Provider.
Contact your Service Provider.
New network not authorised. Check
for new restrictions. Contact Service
Provider or reset limit with PIN 2.
Press the On/Off key for at least two
seconds.
Keep charger attached for a longer
time.
Clean the contacts.
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