Table of contents Before Using the Product Connecting and Using a Source Device Picture Safety Precautions Read below before connecting the product. Picture Mode Electricity and Safety Ports Brightness Installation Operation Connecting and Using a PC Contrast Connection Using the HDMI Cable Cleaning Sharpness Connection Using an HDMI-DVI Cable...
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System Requirements Off Timer Plus Driver Installation PC/AV Mode USB Super Charging Troubleshooting Guide DisplayPort Ver. Requirements Before Contacting Samsung Input Port Ver. Customer Service Center Auto Source Switch Product diagnosis (Screen issue) Checking the Resolution and Frequency Key Repeat Time Check the following.
Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked with other products.
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable.
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Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects.
Chapter 02 Preparations Installation C27G7*T* / C32G7*T* 10 cm (3.93 Inches) 10 cm (3.93 Inches) 10 cm 10 cm (3.93 Inches) (3.93 Inches) Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product.
Adjusting the Product Tilt and Height C27G7*T* / C32G7*T* -2.0° (±2.0°) ~ 92.0° (±2.0°) ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -15.0˚ (±2.0˚) ~ +15.0˚ (±2.0˚) •...
Rotating the Product Anti-theft Lock C27G7*T* / C32G7*T* model only. C27G7*T* / C32G7*T* model only. ― An anti-theft lock allows you to use the product securely even in public places. You can rotate your product as shown below. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided ―...
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
Control Panel Parts Description JOG Button Multi directional button that helps navigate. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. ― You can select the power LED operation to be enabled or disabled on the Power LED notice to improve quality.
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Ports Port Description Connect to an audio output device such as headphones or earphones. ― The functions available may vary depending on the product model. The color and shape of parts may differ HDMI IN Connects to a source device using an HDMI cable or HDMI-DVI cable. from what is shown.
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. DP IN 1, DP IN 2 Connection Using the HDMI Cable HDMI IN ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality.
Connecting the Power C49G9*T* C27G7*T* To use the product, connect the power cable to a power outlet and the (POWER IN) port on the product. ― The input voltage is switched automatically. Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 22V port on the back of the product.
― To detect and start a USB device faster, connect the USB device to the Connecting the Product to a PC as a USB HUB port on the product. The read/write rate will be affected by the USB device and your Using the product as a hub, connect and use various source devices with the product at a time.
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ―...
Chapter 04 Game Function Key Guide → → Game ― The functions available may vary depending on the product model. The color and shape of parts may differ Refresh Rate activation conditions and operating from what is shown. Specifications are subject to change without notice to improve quality. specifications C49G9*T* model only.
Black Equalizer Adjust the brightness of the dark areas. As the value gets closer to 1, the darker areas of the screen become brighter, making it easier to find enemies when playing a game. To find enemies more easily during a game, use a lower value. As the value gets closer to 20, the darker areas of the screen become darker and the contrast increases.
― If you encounter any issues when using the function, contact the Samsung Service Center. Adaptive-Sync (for NVIDIA graphics card) ― When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently. Adaptive-Sync and change the resolution.
― If you encounter any issues when using the function, contact the Samsung Service Center. FreeSync (for AMD graphics card) ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphic card.
Low Input Lag The aim point is displayed in the middle of the screen. Position adjustment is only possible within the displayed rectangular area. Minimize input lag for fast reactions by reducing the video processing time. ― This menu is not available when Adaptive-Sync FreeSync is enabled.
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The aim point is adjusted by 1 pixel per single move of the JOG button. After configuring settings is completed, press the Enter key of the JOG button. The aim point is fixed to the specified position and the settings screen disappears. •...
Screen Size mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. Select the best screen size and ratio. ― This menu is not available when •...
Chapter 05 Picture Function Key Guide → → Picture ― The functions available may vary depending on the product model. The color and shape of parts may differ mode from what is shown. Specifications are subject to change without notice to improve quality. When the external input is connected through HDMI/DP and PC/AV Mode is set to AV,...
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. Eye Saver Mode is enabled. ―...
Black Level Eye Saver Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ Set to an optimum picture quality suitable for eye relaxation. color degradation, black level, etc.) may occur, depending on the connected source device. TÜV Rheinland “Low Blue Light Content”...
Chapter 06 Configuring the PIP/PBP Settings Function Key Guide → → PIP/PBP ― The functions available may vary depending on the product model. The color and shape of parts may differ Screen Size from what is shown. Specifications are subject to change without notice to improve quality. ―...
Source Screen Ratio Select the source for each screen. Set the Screen Ratio for PBP mode. ― This option is available when PIP/PBP Mode is set to On. mode • Auto: Display the picture according to the aspect ratio of the input source. Sound Source •...
Chapter 07 OnScreen Display Function Key Guide → → OnScreen Display ― The functions available may vary depending on the product model. The color and shape of parts may differ Display Time from what is shown. Specifications are subject to change without notice to improve quality. The OSD menu will automatically disappear if the menu is not used for a specified period of time.
Chapter 08 System Function Key Guide → → System ― The functions available may vary depending on the product model. The color and shape of parts may differ  Volume from what is shown. Specifications are subject to change without notice to improve quality. Adjust the Volume controlling the JOG button LEFT/RIGHT.
Off Timer Plus USB Super Charging C27G7*T* / C32G7*T* model only. Configuring Off Timer Charge the battery of a connected source device quickly using the port on the product. Timer: Turn on Off Timer mode. • Off: Disable USB Super Charging.
DisplayPort Ver. Auto Source Switch Select your Displayport. By activating, a new connected source is displayed automatically. ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. ― This function may not be supported depending on the model or geographical area. ―...
Update software using an update file on a USB device. Self Diagnosis Save the update file (in .bin format) that you downloaded from the Samsung website (http://www. samsung.com/sec) to a USB storage device. Connect the USB device to the SERVICE port ( ) on the monitor.
Information View the current software information. Refer to the actual monitor screen. Reset All Return all the settings for the product to the default factory settings.
Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). Easy Setting Box enables users to use the product by partitioning multiple sections.
Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
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The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts →...
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •...
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. ― The above specifications are subject to change without notice to improve quality. ― For detailed device specifications, visit the Samsung website.
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.