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Tech Sheet – Laundry Center FFL(E/G)3911/4033
DIAGNOSTIC SYSTEM – FFL(E/G)3911QW and FFL(E/G)4033QW (Washer)
This information is intended for Qualified Technicians Only.
CAUTION: DISCONNECT ELECTRICAL POWER BEFORE SERVICING
1 Diagnostic Mode
This mode is used in several conditions:
In factory assembly line to perform a manual test of the machine functionality (final
•
assembly test).
By service to check for faults and repair the machine.
•
In the labs to check the machine functions.
•
2 Entering Diagnostic Mode
1. Set the cycle selector to pre-soak on both models (near 9 o'clock position) and the temperature
knob at the far left CCW position (hot for both models). The other knobs and switches do not
matter.
2. If the unit is not plugged in, plug in and skip to step 6 or do a full control reset as in steps 3 to 5.
3. Hold the selector knob for 6 to 8 seconds and within 5 seconds complete steps 4 and 5.
4. Move the temperature knob to the far right position CW and push the selector knob
momentarily (<1 second)
5. The unit will indicate a full control reset by beeping 3 times, then move the temperature
knob to the far left CCW position (hot for both models)
6. Within 5 seconds complete the following to enter diagnostic mode.
7. Move the temperature knob to the far right CW position and push the selector knob momentarily
(<1 second)
8. Move the temperature selector to the far left CCW and push the selector knob momentarily (<1
second)
9. There will be a long beep signalling the entry into diagnostic / line test mode, if not start over with
an effort to perform the series faster or with more precision.
GD000006035-B
Page 1 of 11
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Summary of Contents for Electrolux FFLE3911QW
- Page 1 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B DIAGNOSTIC SYSTEM – FFL(E/G)3911QW and FFL(E/G)4033QW (Washer) This information is intended for Qualified Technicians Only. CAUTION: DISCONNECT ELECTRICAL POWER BEFORE SERVICING 1 Diagnostic Mode This mode is used in several conditions: In factory assembly line to perform a manual test of the machine functionality (final •...
- Page 2 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B 3 Diagnostic Program Definition 1. Cycle Selector knob in the Normal position 12 o’clock is the zero position where the switches can be checked. 2. Turn the Cycle Selector knob (1) click clockwise from Normal position. The lid lock will activate and the hot water solenoid will activate and hot water shall enter the •...
- Page 3 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B NOTE The machine configuration for electrical test mode at the next power on after diagnostic mode, is not active. So it is not necessary to power off the machine again. 1 User Interface Test Selector position: Position 0, 12 o’clock, top center, the normal wash position Purpose of test:...
- Page 4 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B 5 Three Water Valves Test Selector position: Turn 4 clicks clockwise from the top. Purpose of test: To test both hot and cold and, if present, softener water valves and the softener siphon drains fully, agitate function. Activated components: Door lock, three water valves, main motor UI behaviour...
- Page 5 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B Error code Fault condition Difficulties in water fill for washing Water leakage Difficulties in draining for washing Electronic Pressure Sensor faulty Electronic Pressure Sensor calibration problems Water Overload Door opened Door lock device failure Door lock device triac failure Door closed sensing failure Door triac sensing failure...
- Page 6 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B Alarms summary table Alarm Alarm Fault Possible Machine Action to Code Description Condition Fault Action/Status Clear Tap closed or water flow too low Wrong drain pipe position (siphon) Water fill takes too long Difficulties in water fill Water leak START...
- Page 7 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B Alarm Alarm Fault Possible Machine Action to Code Description Condition Fault Action/Status Clear door lock triac sensing and Door lock Cycle abort Door lock triac failure RESET triac control status difference Wiring or main board Safety drain Cycle abort E44 Door closed sensing failure...
- Page 8 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B Alarm Alarm Fault Possible Machine Action to Code Description Condition Fault Action/Status Clear Wiring Motor Control Board control board is ON/OFF E5F Motor Control Board Fault Motor control board Cycle ends continuously in reset RESET Main board Wiring open...
- Page 9 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B Alarm Alarm Fault Possible Machine Action to Code Description Condition Fault Action/Status Clear Motor Control Board Incongruence between safeties relay sensing Motor Control Board Relay defective Safety drain RESET (EHE) Relay error and Motor Control Board relay status Wiring or main board Cycle abort Motor Control Board relay...
- Page 10 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B WASHER BLOCK WIRING DIAGRAM Page 10 of 11...
- Page 11 Tech Sheet – Laundry Center FFL(E/G)3911/4033 GD000006035-B DRYER BLOCK WIRING DIAGRAM Page 11 of 11...