Related Manuals for Dell P2422HE
Summary of Contents for Dell P2422HE
- Page 1 Dell USB-C Monitor P2422HE/P2722HE User’s Guide Model: P2422HE/P2722HE Regulatory model: P2422HEb/P2422HEc/P2722HEt...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks ® ® are trademarks of Dell Inc. or its subsidiaries. USB Type-C...
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Page 3: Table Of Contents
Contents About your monitor ......6 Package contents ....... . 6 Product features . - Page 4 Connecting the RJ45 cable (optional)..... . 34 Dell Power Button Sync (DPBS) ....34 Connecting the monitor for DPBS for the first time .
- Page 5 ........80 Contact Dell ........80 EU product database for energy label and product information sheet .
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Page 6: About Your Monitor
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. -
Page 7: Product Features
• Safety, Environmental, and Regulatory Information Product features The Dell P2422HE/P2722HE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • P2422HE: 60.47 cm (23.80 in.) viewable area (measured diagonally). - Page 8 • Single USB Type-C to supply power (PD 65 W) to a compatible notebook while receiving video & data signal. • Tilt, swivel, height, and rotate adjustment capabilities. • Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier setup with an elegant viewing experience. •...
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Page 9: Identifying Parts And Controls
Identifying parts and controls Front view Label Description Power LED indicator Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. │ About your monitor... -
Page 10: Back View
Releases stand from the monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. Power On/Off button To turn the monitor on or off. Joystick Use to control the OSD menu. (For... -
Page 11: Bottom View
Bottom view Bottom view without monitor stand Label Description Security lock slot Secures the monitor with security lock (security lock not included). Power connector Connect the power cable (shipped with your monitor). HDMI port Connect your computer with the HDMI cable. - Page 12 USB Type-C upstream Connect the USB Type-C cable that came port with your monitor to the computer. This port supports USB Power Delivery, Data, and DisplayPort video signal. The SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-C port supports Alternate Mode DP1.2 with a maximum resolution of 1920 x 1080 at 60 Hz, PD 20 V/3.25 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.
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Page 13: Monitor Specifications
Monitor specifications Model P2422HE P2722HE Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 604.70 mm (23.80 in.) 686 mm (27 in.) Width (active area) 527.04 mm (20.75 in.) 597.89 mm (23.54 in.) Height (active area) 296.46 mm (11.67 in.) -
Page 14: Resolution Specifications
-5° to 21° Swivel -45° to 45° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) *DisplayPort and USB Type-C (Alternate mode with DisplayPort 1.2): HBR2 is supported. -
Page 15: Supported Video Modes
Supported video modes Model P2422HE/P2722HE Video display capabilities (HDMI 480p, 576p, 720p, 1080i, 1080p & DisplayPort & USB Type-C alternate mode) Preset display modes Display mode Horizontal Vertical Pixel Sync frequency frequency clock polarity (kHz) (Hz) (MHz) (Horizontal /Vertical) 720 x 400 31.50... -
Page 16: Dp Multi-Stream Transport (Mst) Modes
• 3 (via DisplayPort input) NOTE: Maximum external monitor resolution supported is 1920 x 1080 60Hz only. Electrical specifications Model P2422HE P2722HE Video input signals • HDMI 1.4/DisplayPort 1.2*, 600 mV for each differential line, 100 ohm input impedance per differential pair •... -
Page 17: Physical Characteristics
NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor. -
Page 18: Environmental Characteristics
- no cables) Weight of stand assembly 1.76 kg (3.88 lb) 1.89 kg (4.17 lb) Environmental characteristics Model P2422HE P2722HE Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. -
Page 19: Pin Assignments
Non-operating • Storage: -20°C to 60°C (-4°F to 140°F) • Shipping: -20°C to 60°C (-4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation... - Page 20 ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR DisplayPort connector (out) 20-pin side of the number connected signal cable ML0 (p) ML0 (n) ML1 (p) ML1 (n) ML2 (p) ML2 (n) ML3 (p) ML3 (n) CONFIG1 CONFIG2 │...
- Page 21 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR HDMI connector 19-pin side of the number connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0-...
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Page 22: Plug And Play Capability
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. -
Page 23: Usb 3.2 Downstream Connector
USB 3.2 downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB Type-C connector Pin Number Signal Name Pin Number Signal Name TX1+ TX2+ TX1- TX2- VBUS VBUS SBU1 SBU2 VBUS VBUS │ About your monitor... -
Page 24: Usb Ports
RX2- RX1- RX2+ RX1+ USB ports • 1 USB Type-C upstream - bottom • 4 SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream - bottom NOTE: SuperSpeed USB 5 Gbps (USB 3.2 Gen1) functionality requires a SuperSpeed USB 5 Gbps (USB 3.2 Gen1)-capable computer. NOTE: The USB ports on the monitor work only when the monitor is turned On or in Standby mode. -
Page 25: Driver Installation
GREEN Driver installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant,... -
Page 26: Rj45 Connector Led Status
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. -
Page 27: Maintenance Guidelines
Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: •... -
Page 28: Setting Up The Monitor
Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. - Page 29 6. Lift the cover, as shown, to access the VESA area for stand assembly. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is opened to allow space for assembly. 7. Attach the stand assembly to the display. a.
- Page 30 8. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. │ Setting up the monitor...
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Page 31: Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot before connecting them. -
Page 32: Connecting The Displayport (Displayport To Displayport) Cable
Connecting the DisplayPort (DisplayPort to DisplayPort) cable Connecting the USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.2 standard only). • The USB Type-C power delivery compliant port (PD Version 3.0) delivers up to 65 W of power. -
Page 33: Connecting The Monitor For Dp Multi-Stream Transport (Mst) Function
Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: This monitor supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the monitor for USB-C Multi-Stream Transport (MST) function NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source. -
Page 34: Connecting The Rj45 Cable (Optional)
NOTE: The RJ45 cable is not an in-box standard accessory. Dell Power Button Sync (DPBS) Your monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface. - Page 35 1. Go to Control Panel. 2. Select Hardware and Sound, followed by Power Options. 3. Go to System Settings. │ Setting up the monitor...
- Page 36 4. In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. NOTE: Do not select “Do nothing”, otherwise the monitor power button will not be able to sync with PC system power state. │...
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Page 37: Connecting The Monitor For Dpbs For The First Time
2. Press the monitor power button to turn ON the monitor. 3. Connect the USB-C cable from the PC to the monitor. 4. Both the monitor and PC will turn ON normally except Dell Optiplex 7090/ 3090 Ultra platform. 5. When you connect the Dell Optiplex 7090/3090 Ultra platform, you may see both the monitor and PC will turn ON momentarily. -
Page 38: Using Dpbs Function
Waking on the USB-C cable When you connect the USB-C cable, the Monitor/PC state is as follows: *Not all Dell PC systems support to wake up the platform via the monitor. When you press the monitor power button or PC power button, the Monitor/PC state is as follows: │... - Page 39 • When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. • When the monitor and the PC power state are both ON, press and hold the monitor power button for 10 seconds, the PC will shut down.
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Page 40: Connecting The Monitor For Usb-C Multi-Stream Transport (Mst) Function
Connecting the monitor for USB-C Multi-Stream Transport (MST) function A PC is connected to two monitors in an initial OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press Monitor 1 or PC power button, both Monitor 1 and PC turns ON. -
Page 41: Connecting The Monitor For Usb-C
Connecting the monitor for USB-C The Dell PC* Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. When the PC and two monitors are in an initial ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2. - Page 42 Ensure to set USB-C Charging 65W to On in Off Mode. When the PC and two monitors are in an initial OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. │...
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Page 43: Organizing Your Cables
Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. -
Page 44: Vesa Wall Mounting (Optional)
5. Mount the monitor on the wall. For more information, see the documentation that is shipped with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight or load bearing capacity of 15.24 kg (P2422HE)/ 19.68 kg (P2722HE). │... -
Page 45: Operating The Monitor
Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick to launch the Menu Launcher. 2. -
Page 46: Using The On-Screen Display (Osd) Menu
• For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item. -
Page 47: Using The Navigation Keys
When you move the joystick to the left or right to toggle between the shortcut functions, the selected item will be highlighted and shifted to the center position. Press the joystick to enter its submenu. After you change the settings, press the joystick to save the changes before proceeding to another function or exit. -
Page 48: Accessing The Menu System
Accessing the menu system NOTE: After you change the settings, press the joystick to save the changes before proceeding to another menu or exit the OSD menu. Icon Menu and Description Submenus Brightness/ Activate Brightness/Contrast adjustment. Contrast Brightness Adjusts the luminance of the backlight. Move the joystick up to increase the brightness level or move the joystick down to decrease the brightness level (min. - Page 49 Input Source Selects between the different video signals that may be connected to your monitor. USB-C Select the USB-C 65W input when you are using the USB Type-C connector. Press the joystick to confirm the selection. Select the DP input when you are using the DisplayPort (DP) connector.
- Page 50 Auto Select for Allows you to set Auto Select for USB-C to: USB-C • Prompt for Multiple Inputs: Always displays the “Switch to USB-C Video Input” message for you to choose whether to switch or not. • Yes: Always switches to USB-C video input (without asking) when the USB Type-C cable is connected.
- Page 51 Color Adjusts the color setting mode. Preset Modes Allows you to choose from the list of preset color modes. Press the joystick to confirm the selection. • Standard: Loads the monitor's default color settings. This is the default preset mode. •...
- Page 52 Preset Modes • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Move the joystick to adjust the R/ G/B color values and create your own preset color mode.
- Page 53 Saturation Adjusts the color saturation of the video image. Move the joystick to adjust the saturation level from '0' to '100'. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Resets your monitor’s color settings to the factory settings.
- Page 54 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
- Page 55 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. • Menu Buttons: All joystick functions are locked and not accessible by the user. •...
- Page 56 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Shortcut Key 2 Ratio, Rotation, or Display Info and set it as a Shortcut Key 3 shortcut key. Power Button Allows you to set the power LED indicator on or off to save energy.
- Page 57 Others Select this menu to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. You can disable this feature by selecting Off.
- Page 58 Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Resets all settings under the Others menu to the factory preset values.
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Page 59: Osd Warning Message
OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. - Page 60 When you adjust the Brightness level above the default level for the first time, the following message appears: NOTE: If you select Yes, the message will not appear the next time you change the Brightness setting. When you change the default setting of power saving features for the first time, such as USB-C Charging 65W or Other USB Charging, the following message appears:...
- Page 61 The OSD functions only in the normal operation mode. If you press the joystick during the Standby mode, the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
- Page 62 When the monitor is under DP/HDMI input and a USB Type-C cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C is enabled, the following message appears: You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings.
- Page 63 When Yes is selected, the following message appears. Troubleshooting for more information. │ Operating the monitor...
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Page 64: Setting The Maximum Resolution
Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •... -
Page 65: Using The Tilt, Swivel, And Vertical Extension
Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. -
Page 66: Rotating The Monitor
Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise │ Operating the monitor... -
Page 67: Rotate Counterclockwise
Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. -
Page 68: Adjusting The Rotation Display Settings Of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. -
Page 69: Troubleshooting
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. -
Page 70: Built-In Diagnostics
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. - Page 71 3. Move the joystick to highlight the Diagnostic icon and then press the joystick to confirm. A gray test pattern appears. 4. Carefully inspect the screen for abnormalities. 5. Press the joystick to change the test patterns. 6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white, and text screens.
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Page 72: Common Problems
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No Video/Power No picture • Ensure that the video cable LED off connecting the monitor and the computer is properly connected and secure. - Page 73 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/ pixelguidelines. Stuck-on Pixels LCD screen has •...
- Page 74 Safety Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure.
- Page 75 Wrong Color Picture color not • Try different Preset Modes in Color good setting OSD. Adjust R/G/B value in Custom Color in Color settings OSD. • Change the Input Color Format to RGB or YCbCr/YPbPr in the Color settings OSD. •...
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Page 76: Product Specific Problems
Product specific problems Common What you Possible solutions symptoms experience Screen image is too Image is centered on • Check the Aspect Ratio setting in small screen, but does not the Display settings OSD. fill entire viewing • Reset the monitor to factory settings. area Cannot adjust the OSD does not... - Page 77 No network Network dropped or • Do not turn Off the monitor during intermittent connection network connection. The LAN port is OS setting or cable • Ensure that the latest BIOS and connection issue not functioning drivers for your computer are installed on your computer.
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Page 78: Universal Serial Bus (Usb) Specific Problems
Universal Serial Bus (USB) specific problems Common What you Possible solutions symptoms experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). - Page 79 Wireless USB Wireless USB • Increase the distance between the peripherals stop peripherals USB 3.2 peripherals and the wireless working when a responding slowly USB receiver. USB 3.2 device is or only working as • Position your wireless USB receiver as plugged in the distance close as possible to the wireless USB...
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Page 80: Appendix
For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.