Page 2 Instruction / Safety Information Instruction / Safety Information Using LG Easy Guide, LG TroubleShooting LG Electronics Inc. provides LG Easy Guide (User's Guide) and LG TroubleShooting (TroubleShooting Guide) to users for their easy and convenient use of the product. Press [...
Page 3 Use, duplication, or reproduction of any part of LG Easy Guide without prior permission from LG Electronics Inc. is strictly prohibited. LG Electronics Inc. does not provide warranty for data loss. In order to minimize damage from data loss, please make backup copies of important data.
Page 4 ® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics is under license. Other trademarks and trade names are those of their respective owners. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Page 5 The illustrated figures in LG Easy Guide may differ in appearance with the actual products. Unauthorized reproduction or duplication of any part of LG Easy Guide is strictly prohibited. LG Electronics Inc. reserves the right to modify any part of this manual for quality purposes, without prior notice.
Page 6 Instruction / Safety Information Information on Hard Drive / Memory Capacity Information on Hard Drive (HDD, SSD, eMMC) Capacity The hard drive capacity shown by Windows is lower than that stated by the hard drive manufacturer due to a difference in calculation. Manufacturer Hard drive manufacturers use a decimal definition of 1 KB = 1,000 Bytes.
Page 7: Important Safety Precautions
Instruction / Safety Information Important Safety Precautions Please use the machine in the proper environment to extend the machine's lifespan. Use the machine in a safe and stable place. The warranty does not cover any damage resulting from reckless use or use in undesirable environments.
Page 8 Instruction / Safety Information Product Installation/Usage Precautions CAUTION Place the machine in a safe place so it does not fall. If dropped, the machine may be damaged or cause an injury. Use the product in a clean, dust-free environment. Otherwise, the system may not function properly. Do not place any objects within 6 inches of the PC.
Page 9 Instruction / Safety Information Ensure the power is off before shutting the LCD. The product may catch fire, be broken or deformed due to temperature rise. Do not impose excessive force on the LCD screen or drop it. You may break the LCD glass panel. Do not lean the LCD screen backward too much.
Page 10 Do not use the machine when the memory cover is open. It may damage the machine. Please use parts certified by LG Electronics Inc. Otherwise, a fire or product damage may occur. If there is a problem with peripheral devices, contact the device manufacturer.
Page 11 Instruction / Safety Information WARNING Dispose of the desiccating agent and plastic wrap properly. The desiccating agent and plastic wrap may cause suffocation. Do not use the machine in damp places like a laundry room or bathroom. Moisture may cause a glitch or electric shock. Please use the machine within the appropriate temperature range (50 °F to 95 °F) and humidity range (20% RH to 80% RH).
Page 12 Instruction / Safety Information Do not put your finger or an object into PC ports. An injury or electric shock may occur. Ask one of our engineers to run a safety check after your computer has been repaired. Otherwise, an electric shock or fire may occur. For minors, we recommend a program that blocks access to illegal or pornographic web sites.
Page 13 Instruction / Safety Information If you dissemble the PC, connect the power after reassembly is done. There is a risk of electric shock or product damage, if you touch the disassembled PC. Do not put in metal items such as coins, hair pin or other irons or inflammables such as paper or matches.
Page 14 Instruction / Safety Information WARNING During air travel, follow the directions of flight attendants. Using the PC during flight may cause an aircraft accident. When leaving the machine in a car, avoid exposure to direct sunlight. The product may get deformed or catch on fire due to a temperature rise. Do not put any heavy object on the power cable and AC adapter, and avoid damage from impacts.
Page 15 Do not throw or disassemble the battery. The resulting damage may cause an injury, explosion, or fire. Use batteries certified and acknowledged by LG Electronics Inc. Otherwise, an explosion or fire may occur. Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip.
Page 16 Instruction / Safety Information It may explode or cause a fire. Disposal methods may differ by country and region. Dispose of spent batteries in accordance with the laws and safety rules of the country and region you reside in. If you find leakage or smell bad odor from the battery, remove the battery and contact the local service center.
Page 17 Instruction / Safety Information Connect the power plug properly by pushing it to the end. If a contact failure occurs, it may cause product damage or fire. Do not bend the power cable for AC adapter too much or get stamped by a sharp object.
Page 18 Instruction / Safety Information Always keep the AC adapter and power outlet clean. A fire may occur. Keep children and pets from damaging the power cord. It may cause a fire or an electric shock. Disconnect the PC completely before cleaning it. Otherwise, an electric shock or impairment may occur.
Page 19 The manufacturer is not responsible for any data loss. We do not refund or replace a product that malfunctions due to the installation or use of an operating system other than the one provided by LG Electronics Inc. Some software applications may not work properly in other operating systems.
Page 20 ENERGY STAR ® ENERGY STAR ® ENERGY STAR ® Specifications LG Electronics Inc. participates in ENERGY STAR and the energy efficiency of this ® product complies with the specifications of ENERGY STAR ® ENERGY STAR ® is a set of regulations that encourages manufacturers of electronic devices to create more energy efficient products.
Page 21 Instruction / Safety Information Turn off the display: Turns off the screen when you don't use the PC for a set period of time. Put the computer to sleep: Switches to the Sleep mode when you don't use the PC for a set period of time.
Page 22: Regulatory Notices
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Page 61: Product Specifications
Instruction / Safety Information Product Specifications PC Specifications Display 14 inch IPS LCD Intel ® Core i7 / i5 / i3 processor The CPU differs depending on model type and cannot be replaced by the user. Intel Iris Graphics or Intel UHD Graphics ®...
Page 62 Instruction / Safety Information Power Supply and Environments Power Rating: Up to 65.0 W AC Adapter (Free Voltage) Input: AC 100 V to 240 V, 1.6 A 50 / 60 Hz Output: DC 5.0 V, 3.0 A / 9.0 V, 3.0 A / 15.0 V, 3.0 A / 20.0 V, 3.25 A Battery Lithium Ion battery...
Page 63: Using Windows 10
Using Windows 10 Using Windows 10 Start Menu A New Start Menu The Start menu in Windows 10 has been changed so you can use Windows quickly and easily. Press the [ ] button in the lower-left corner of the screen to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 64 Using Windows 10 Expand: Displays the names of all menu items. User Account: Displays the current user's information. You can use functions such as Change Account Settings, Lock or Logout. Document: Opens the default document folder in Windows. Pictures: Opens the default photo folder in Windows. Settings: You can set up the system including the network settings.
Page 65 Using Windows 10 Desktop Apps and Windows Apps The Desktop apps remain unchanged from the previous Windows apps, but Windows apps have been changed to include various functions. The Windows apps provide easy-to-use menus according to the window size and a variety of convenient functions such as Update and Alarm.
Page 66: Using Apps
Using Windows 10 Using Apps Running and Exiting Apps Run apps that were not added to the Start menu or apps that were installed on the system using the following method: Press the [ ] button and select and run the app you want from the app list. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 67 Using Windows 10 Click the [ ] button to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 68 Using Windows 10 Go to the Start menu app tiles or the app list and right-click the app you wish to delete.
Page 69 Using Windows 10 When the pop-up menu appears, select [Uninstall]. If you are deleting a desktop app, the [Programs and Features] window appears. Right-click the app you wish to delete and press the [Uninstall/Change] button.
Page 70 Using Windows 10 When prompted to confirm the deletion, click the [Uninstall] button to delete the app. Adding Apps to Start Menu/Taskbar You can add frequently used apps on the Start menu and taskbar for easy and quick access.
Page 71 Using Windows 10 Press the [ ] button to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 72 Using Windows 10 Right-click the app you want from the app list, and then click [Pin to Start] or [More] > [Pin to Taskbar].
Page 73 Using Windows 10 The selected app is added to the Start menu or taskbar.
Page 74 Using Windows 10 Toggling and Adding Apps/Desktops In Windows 10, you can toggle the running apps easily and quickly, and add desktops to use them like multiple PCs. For an app that does not allow multitasking, you may be switched to the desktop where the app was executed, or you may have an error message.
Page 75 Using Windows 10 The screen to switch between apps and desktops appears and the running apps are displayed in the preview. Press the [ ] button of an app in the preview to exit the app. You can use the timeline displayed on the Desktop screen to check the history of PC usage.
Page 76 Using Windows 10 Click the [New Desktop] tile.
Page 77 Using Windows 10 [Desktop 1] and [Desktop 2] are created. Select an app in the preview or desktop.
Page 78 Using Windows 10 The screen is toggled to the selected app or desktop.
Page 79 Using Windows 10 Press the [ ] button in the app preview to exit the app. In the desktop preview, press the [ ] button to delete the desktop and move running apps to another desktop.
Page 80 Using Windows 10 Using Shortcut Keys Use the shortcut keys to quickly toggle between apps and desktops. Description Shortcut Keys [Alt] + [Tab] Hold down the [Alt] key and press the [Tab] key to view the running apps in the preview. Press [Tab] repeatedly to select the app you wish to switch to and then release the [Alt] key.
Page 81 Using Windows 10 Splitting the App Screen In Windows 10, you can easily adjust window sizes and split windows if necessary. Some apps that cannot adjust the window size do not support the screen split.
Page 82 Using Windows 10 Full Screen Drag and drop an app to the top end of the screen to change the app to the full screen size.
Page 83 Using Windows 10 Drag and drop the app again to a different location to return to its original size.
Page 84 Using Windows 10 Screen Split into Two Drag and drop an app to the right end or left end to reduce the size by half. The screen is split according to the guideline.
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Page 86 Using Windows 10 Select a running app displayed in the preview on the split screen. Drag and drop the app again to a different location to return to its original size.
Page 87 Using Windows 10 Screen Split into Four Drag and drop an app to the left corner to reduce the app to 1/4 size of the screen. The screen is split according to the guideline.
Page 88 Using Windows 10 You can use this method to place up to four apps on the screen. Drag and drop the app again to a different location to return to its original size.
Page 89 Using Windows 10 Using the Store You can purchase apps or get free apps from Windows Store. If a local account is being used, a window to switch to a Microsoft account appears while using Windows Store. Follow the instructions on the screen to switch the local account to a Microsoft account.
Page 90 Using Windows 10 Select the app or use the search function on the store screen to install the desired app.
Page 91: Unlocking The Screen
Using Windows 10 Unlocking the Screen If the PC is not used for an extended period, it goes into a locked state. When the PC is used again, a lock screen appears for security purposes and may be unlocked by using the following method.
Page 92: Setting The Pc
Using Windows 10 Setting the PC Windows 10 supports various functions so that the user can change the PC setting easily and quickly. Using Action Center You can use the Action Center to easily change the settings for display, media connection and network settings.
Page 93 Using Windows 10 Change the PC settings as needed. If the tile does not appear, press the [Expand] menu. CAUTION Using the Reader Mode and the Night light at the same time can cause color distortion. If color distortion occurs, deactivate the Reader Mode or the Night light.
Page 94 Using Windows 10 To change the detailed settings of the PC, press the [All Settings] tile.
Page 95 Using Windows 10 Using the Start Menu Press the [ ] button and select the [Settings] menu.
Page 96 Using Windows 10 When the screen for PC's detailed settings appears, select and change the settings as needed.
Page 97 Using Windows 10 Windows Shutdown Option In Windows 10, you can use the Windows shutdown option by following these steps: Click the [ ] button and select the [Power] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu. Select a Windows shutdown option.
Page 98: Using The Pc
The internal battery should not be arbitrarily disassembled or replaced. Arbitrarily disassembling the product may void the warranty. If you need to disassemble or replace the battery, please visit the designated LG Electronics Service Center. We charge a fee for removing or replacing the battery.
Page 99 Using the PC WARNING Please use an AC adapter certified by LG Electronics Inc. Uncertified batteries may explode. It may cause a problem in battery charging or system operation. When you use an AC adapter, follow the below directions. 140 °F or more high-humidity spaces, for example, inside cars or saunas, should be avoided when you use or store it.
Page 100 Using the PC Open the LCD and check the charging state. When the AC adapter lamp is blinking, charge it fully with the AC adapter before using it. CAUTION Use batteries certified and acknowledged by LG Electronics Inc. Uncertified batteries may explode.
Page 101 Using the PC WARNING The battery may explode due to excessive heat, causing fire. For a safe and efficient use of battery, follow the below directions. Do not short-circuit the battery. Keep the battery out of reach of children. A visible swelling of the battery pack indicates a possible danger. When this occurs, contact your local vendor or service center immediately.
Page 102 The battery capacity may change due to chemical reactions during charge and discharge. LG Notebook frequently checks the charge level of its battery based on usage conditions, and then calculates and correctly indicates the actual remaining level of the battery.
Page 103: Operation Status Lamps
Using the PC Operation Status Lamps AC Adapter Lamp On: The AC adapter is connected. Off: The AC adapter is not connected. If you try to turn on the system that has entered the Hibernate mode or been turned off after a low-battery alarm, the system will not be turned on but the lamp will blink three times.
Page 104 Using Hot Keys You can use the hot keys shown below to use the PC conveniently. Fn + F1 Executes LG Control Center Fn + F2 Decreases LCD brightness, which can have eleven different levels. Fn + F3 Increases LCD brightness, which can have eleven different levels.
Page 105 Using the PC Fn + F8 Switches the Keyboard Backlight Mode. Fn + F9 Switching to Reader Mode. Fn + F10 Mute Fn + F11 Turns down the volume. Fn + F12 Turns up the volume. Fn + Prt Sc Works as the Scroll Lock [Scr Lk] key.
Page 106: Keyboard Backlight
Each time you press the [Fn] + [F8] keys, the status changes to KBD Backlight Off, KBD Backlight Low, and then KBD Backlight High in the specified order. Select the [ ] button > [LG Software] to run [LG Control Center]. On the LG Control Center screen, select the [System Settings] menu.
Page 107 Using the PC In the Keyboard Backlight option, set the keyboard lighting and off time.
Page 108: Adjusting Screen Brightness And Volume
Using the PC Adjusting Screen Brightness and Volume LG PC allows you to use the hot keys to easily adjust the screen brightness and volume. According to the model type, a button for volume control (mute, volume up / down, DTS, etc.) may be available.
Page 109 Using the PC Hearing Protection Feature The product is equipped with a hearing protection feature to protect your ears from pressurized sound while using earphones or headphones. The feature is set to off by default and can be manually turned on as follows: Click [ ] button >...
Page 110 Using the PC Connect an earphone or headphone and select the [Headphones] menu. Set [Ear Protection] to [On] to activate the hearing protection feature. A warning message will be displayed if the volume is high while this feature is on.
Page 111: Using The Touchpad
Using the PC Using the Touchpad The built-in touchpad provides the same functionality as an external mouse. You can use the touchpad and USB mouse simultaneously. Touchpad Moves the cursor. Left button Use to select or execute programs. Right button Functions as the right button of a mouse in most cases.
Page 112 Using the PC The scroll function is provided as a gesture. Please refer to the Touchpad Gesture section of this document. Precautions for Using the Touchpad If you are using a touchpad, use the area marked with a red line shown below. Touching an edge or border of the touchpad may not work.
Page 113 Using the PC Click (Select) Press and release the left button swiftly with a finger. (Or tap the touchpad once.) Do this, for example, to select a menu or icon and to place the cursor to type on a word processor file. Double-click (Execute) Press the left button twice consecutively and release the button.
Page 114 Using the PC CAUTION Notes on Using the Touchpad Do not use a sharp object such as a pen on the pad nor peel the cover. It may cause an impairment. Do not place more than one finger, and do not use while wearing a glove or when the hand is wet.
Page 115 Using the PC Drag Glide one finger on the pad with another finger pressing and holding the left button. Drop Release the left button to drop it into the Recycle Bin. (By using this, you can drop a file into the Recycle Bin at will.) ClickLock When activated, this feature allows you to drag/scroll without pressing and holding the left button.
Page 116 Using the PC Click the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 117 Using the PC When the [Settings] screen appears, select [Devices]. Select [Mouse] > [Additional Mouse Options].
Page 118 Using the PC When [Mouse Properties] screen appears, select [Turn on ClickLock]. Press [Settings] to set the time for the ClickLock.
Page 119 Using the PC Press the left button of the touchpad and release it to change the button into the pressed state. Move on the touchpad to use the drag/scroll feature. Press the left mouse button to turn off the ClickLock. Touchpad Gesture The touchpad gesture feature allows you to use Windows programs more easily by utilizing multi- touch functions.
Page 120 Using the PC Place two fingers on the touchpad and move up/down/left/right to scroll the screen. (It operates only on an app or screen which scrolling is available.) Place two fingers on the touchpad and widen or narrow them to zoom out or in.
Page 121 Using the PC Setting Touchpad You can change the touchpad features or enable/disable the gesture feature. The figures herein may differ by language selection and are subject to change without prior notice. Click the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 122 Using the PC When the [Settings] screen appears, select [Devices]. Change the settings as needed on the [Touchpad] menu.
Page 123 Using the PC Connecting to External Display Connecting to the HDMI Port HDMI is a multimedia interface that can integrate and transmit video and audio signals. In some models, DTS Audio may not work when you use HDMI. Ensure the monitor power is off before connecting the external monitor to the PC. Connect the HDMI cable to the PC and the external device (TV, monitor) that supports HDMI.
Page 124 Using the PC CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable, the system may not produce any sound. If a program was running already, you must exit and restart the program to produce sound.
Page 125 Using the PC Connecting to Wireless Display The wireless display feature connects the PC screen and sound to a display (TV, projector, etc.). OPTION To use the wireless display feature, the display device must support this feature. To connect to the display device that does not support wireless display, you must separately purchase a wireless display connection device.
Page 126 Using the PC When the Action Center screen appears, press the [Connect] tile. If the tile does not appear, press the [Expand] menu.
Page 127 Using the PC Search for wireless display devices in the proximity. Once the wireless display device is connected, it outputs the PC screen and its sound.
Page 128 Using the PC Connecting an External USB-C (Thunderbolt ) Device The USB-C port mounted on this product supports USB 4.0 Gen 3x2 standards. Use the USB-C port to connect USB devices or to output a screen to an external display. The names of USB versions have changed from USB 3.0 (or USB 3.1 Gen 1) and USB 3.1 (or USB 3.1 Gen 2) to USB 3.2 Gen 1x1 and USB 3.2 Gen 2x1.
Page 129 Using the PC The Thunderbolt cable is not provided with the product. Make sure that you use a certified cable. Some functions may not be available depending on the product. For more information, refer to the user manual provided with the device to be connected. Connecting two notebook PCs that support Thunderbolt Use Thunderbolt to connect two PCs easily and quickly and send and receive data between them.
Page 130 Using the PC Enable [Change sharing options for different network profiles] and save the changes. Use the Thunderbolt cable to connect two notebook PCs.
Page 131 Using the PC A while later, an icon of the connected computer appears on the desktops of the two notebook PCs. Double-click the connected computer icon to open the authentication screen. Input the user name and password to connect to the other PC. If there is no shared folder in the connected PC, nothing may appear on the screen.
Page 132 Using the PC Using USB-C (Thunderbolt ) Charging Function You can connect the USB-C device to charge a notebook PC battery or an external device, and the operation mode is automatically selected depending the charge settings of the connected device. To charge a notebook PC battery, the external device (USB PD Charger, notebook PC, etc.) should support USB Power Delivery 10 W (5 V / 2 A) or higher profile.
Page 133 Using the PC When the connected device is set to Sink (the connected device is charged.) The charging status of the external device being charged is not displayed on the notebook PC. If you connected a smartphone, you should select "Charge mobile phone" on the smartphone screen to charge the phone battery.
Page 134 Using the PC Bluetooth Bluetooth allows the user to access wirelessly various devices such as camera, cell phone, headset, printer, and GPS receiver that support Bluetooth . It can also establish a network and exchange data with other Bluetooth -enabled PC or smartphone. OPTION The Bluetooth device is optional, and it may not be available in some models.
Page 135 Using the PC When the [Settings] screen appears, select [Devices].
Page 136 Using the PC Select [Bluetooth & other devices] > [Add Bluetooth or other device] > [Bluetooth] to search for Bluetooth devices.
Page 137 Using the PC Select a device to connect to. Complete the Bluetooth connection as directed.
Page 138: Wired Lan
Using the PC Wired LAN LAN is the network environment that users can connect to by using a cable to connect to their internet providers or the company's network. Using Wired LAN LAN is installed with an automatic IP (DHCP) as default value. Please refer to the following instructions for details on setting up an automatic IP (DHCP) or manual Connect the LAN adapter to the USB-C port on the PC.
Page 139 Using the PC Connect the wired LAN cable to the LAN port.
Page 140 Using the PC Press the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 141 Using the PC Select [Network & Internet] > [Status] > [Change adapter options].
Page 142 Using the PC Right-click [Ethernet] and select the [Properties] menu.
Page 143 Using the PC Select [Internet Protocol Version 4 (TCP/IPv4)] and then click [Properties].
Page 144 Using the PC To use an automatic IP(DHCP), select [Obtain an IP address automatically]. If you wish to use a static IP, select [Use the following IP address] to enter the address. Contact the network service provider or administrator to use a static IP. Press [OK] to complete the network setup.
Page 145: Wireless Lan
Using the PC Wireless LAN The wireless network (Wireless LAN) is the network environment that connects a PC with the internet provider or company network through an Access Point (wireless or regular router). Turning On/Off Airplane Mode Prior to using the wireless LAN, press [Fn] + [F6] to turn off Airplane Mode. Pressing [Fn] + [F6] keys will turn on or off the Airplane Mode.
Page 146 Using the PC Press the [Network] tile to search for a nearby Access Point. If Wi-Fi is turned off, press the [Wi-Fi] tile.
Page 147 Using the PC Select the Access Point you want to connect to and press [Connect].
Page 148 Using the PC If a connection is established, [Connected] appears below the Access Point name. Click the Web Browser icon to check whether the Internet is operating normally.
Page 149 Using the PC Using a Wired/Wireless Router A wireless / regular router connects several PCs and mobile devices to one internet line and enables the use of internet and the network. A wireless / regular router has to be bought separately. Refer to the manual provided by the manufacturer for instructions.
Page 150 Using the PC UFS/Micro SD Slot Checking Available Memory Card This model supports UFS and Micro SD memory cards. Directly applicable memory cards Mounting and Using Memory Card This product supports one UFS/Micro SD slot. Make sure that the insertion direction of the memory card is correct and push it in until the UFS or Micro SD memory card is fully seated.
Page 151 Using the PC When the memory card is formatted, the data stored in the memory card will be deleted. Check whether there are important data before formatting the memory stick. To format a memory card, right-click the memory card drive and select Format. When the Format window appears, press Start to continue.
Page 152: Using Software
Using Software Using Software LG Control Center LG Control Center allows you to easily change the settings of your PC according to your needs. The menus displayed in LG Control Center and its supported functions may differ depending on the model.
Page 153 Using Software System Settings: Sets the device settings such as the screen brightness, sound, and external display. Power Management: Sets the USB-C charging function, battery status and battery life extension function. Windows Security: Sets User Account Control settings and Firewall settings. Color Temperature: The screen color can be set to cold(with a bluish tint) or warm(with a reddish tint).
Page 154 Using Software Screen: Allows you to adjust the system brightness. (This function is not supported in a model that does not provide the brightness settings in Windows.) Sound: Allows you to adjust the volume of the sound or use the mute function. Touchpad: Allows you to set whether to use the touchpad.
Page 155 Using Software Power Management Screen You can check or change the settings related to PC USB-C port or battery. Set USB-C Charging: Allows you to set the USB port so that you can perform charging using the USB-C port even when the PC is turned off. Battery State: Allows you to measure the battery lifespan so that you can replace it timely.
Page 156 Q: Battery status displays Warning . The battery is a consumable item and its lifespan may decrease depending on the usage frequency and environment. It is recommended that you visit the LG Electronics service center to have the battery replaced.
Page 157 It may not work properly depending on user preferences (security tools, etc.) and the network status. You can use the LG Update Center to quickly install the latest drivers, or reinstall any deleted drivers. Use LG Update Center to keep your system current and optimized.
Page 158 Using Software All List: Displays and installs all required items for the system. Notification Setting: Sets up notifications for online updates for installed items. Required Update You can install essential updates and drivers that are necessary for the system. Select the [Required Update] menu.
Page 159 Using Software When the Required Update list appears, select the updates to install and press the [Installation] button. All items are selected by default. All List You can install all updates and drivers that can be installed in the system.
Page 160 Using Software Select the [All List] > [Update needed] menu item.
Page 161 Using Software Select the updates to install and press the [Installation] button. All items are selected by default. Notification Setting You can check the critical updates to set whether to display the notifications for update installation. The Auto Update Search function is set to [ON] by default. If you set it to [OFF], the notifications are not displayed.
Page 162 Using Software Select the [Notification Setting] menu. Set [Auto Update Search] to [ON] or [OFF].
Page 163 Select [Notification List Setup] menu to turn on/off the notification for each item. Q: Is there a way that I can install the drivers and applications easily? You can select [Required Update] or [All List] menu in LG Update Center to automatically install the drivers and applications that you want.
Page 164 Using Software LG Reader Mode LG Reader Mode prevents the users from eyestrain and helps them to read the PC screen comfortably by displaying the screen just like a printed paper. Using LG Reader Mode CAUTION Using the Reader Mode and the Night light at the same time can cause color distortion. When you use the Reader Mode, turn off the Night light.
Page 165 Using Software Press the [ ] icon on the taskbar.
Page 166 Using Software If you select the [Reader Mode On] menu item, the PC screen switches to Reader Mode. Select [Reader Mode Off] to turn off the reader mode.
Page 167 Using Software Using Advanced Settings Click the icon [ ] on the right of the taskbar and select the [Advanced Settings] menu item. The [Advanced Settings] menu is activated when Reader Mode is on. The [Advanced Settings] windows appears.
Page 168 Using Software 1 System Brightness: System brightness can be adjusted. 2 Color Adjustment: Color and its brightness, contrast and gamma can be adjusted. 3 Reset: Settings are reset to the default settings.
Page 169 Using Software DTS:X Ultra DTS:X Ultra provides rich, sonorous sound when you listen to music, watch videos or play games in the DTS:X Ultra may not be applied depending on the model. The figures herein are subject to change without prior notice. Running DTS:X Ultra Press the [ ] button to execute [DTS:X Ultra].
Page 170 Using Software Automatic: Provides an environment that is automatically optimized for the running application. Music: Provides an optimized environment for music playback. Voice: Provides an optimized environment for voice playback. Movies: Provides an optimized environment for movie playback. Strategy, RPG and Shooter: Provides an optimized environment for each game. Custom Audio: Selects the spatial model and adjusts the expansion power, and it is optimized for each setting.
Page 171 The app may not work properly on some smartphone models and upgrading the operating system of a smartphone may prevent some features from working properly. In order to use a dialer with a Microsoft user s mobile phone, you need to uninstall Virtoo by LG app and driver.
Page 172 Using Software Once Virtoo by LG is executed, agree to the terms and conditions and the privacy policy and click the [Get Started] button. Select [Android] or [iPhone] and then click the [Next] button.
Page 173 Using Software Follow the instructions to connect your smartphone and PC. Android iPhone...
Page 174 Using Software When an identical PIN Code appears on both PC and smartphone, tap the [Register] or [Pair] button on the smartphone. On the PC, click the [Next] button to finish the connection. Displaying Notification Messages When your smartphone receives a notification, phone call, text message, app notification message, or email, a notification message is displayed on the PC screen.
Page 175 Using Software If the smartphone notification does not appear on the PC, allow notification access authority of the Virtoo by LG app in the smartphone settings. The actual menu structure may differ by smartphone model. Refer to the smartphone manual for more information on menu structure.
Page 176 Using Software Virtoo by LG Tour Notifications: You can check your phone's notifications on the Virtoo by LG app screen. Phone: Allows you to browse the contacts stored in your smartphone and send text or make a phone call to the contacts.
Page 177 Using Software You can adjust the window size of the Virtoo by LG app on the PC. Sharing Media Files (Photos, Videos, Music, Docs) Only one file can be transferred at a time and it may take a while if the file is big.
Page 178 Android: Files sent to the smartphone are classified according to file types and stored in [Internal Storage] > [Virtoo by LG] > Images / Videos / Audio / Other folder. iPhone: Files sent to the smartphones are saved in the Album.
Page 179 Using Software Select file to share from the Media screen. Once the files are ready to be sent, a green circle [ ] appears above the selected files.
Page 180 Files sent to the smartphone are classified according to file types and stored in [Internal Storage] > [Virtoo by LG] > Images / Videos / Audio / Other folder. Files sent from your smartphone are stored in the [Download] folder of your PC.
Page 181 Using Software Drag the files to share to the mirroring screen from your PC. Click the [Copy to Phone] button to store the file(s) on your smartphone or click another app icon to share the file(s) on the app. Storing Smartphone Files on Your PC...
Page 182 Using Software Select file(s) on your smartphone using a file browser and then tap the [Share] menu item. Tap the [Copy to PC] button to transfer them to your PC.
Page 183 (Android or iPhone) is out of date. You can update your PC and mobile device as below: Please initialize your app after it is updated. PC app: In Microsoft Store, search for and update the Virtoo by LG app. Smartphone app: In Google Play or App Store, search for and update the Virtoo by LG app.
Page 184 LG Power Manager allows you to configure the power settings according to the usage environment to manage the battery efficiently. LG Power Manager is provided with the UWP app and it can be downloaded again on the Microsoft Store if it is deleted. If you want to download the files again, connect to the Microsoft Store, search for LG Power Manager and install them.
Page 185 Using Software Help button: Displays the Help menu. Minimize/Maximize/Exit button: Allows you to minimize or maximize the window or exit the program. Battery Status: Displays the battery level and battery usage status including power connection. Battery Management Settings: Allows you to set a window theme to Dark Mode or set the notification function for battery status.
Page 186 Using Software LG Power Manager is set to run automatically when running Windows. You can change the Autorun settings by right-clicking the [ ] icon on the right side of the taskbar and selecting the [Run automatically when starting the Windows] menu.
Page 187 Set Custom Hot Keys helps users quickly access the desired app or website. Set Custom Hot Keys is available only if LG On Screen Display 3 is installed. LG On Screen Display 3 may be installed through LG Update Center.
Page 188 Using Software Setting Hot Keys Hot keys can be set from 1 to 5, and the [Fn] + [S] Sleep Mode cannot be changed.
Page 189 Using Software On the Hot Keys Settings List, tap the navigation icon [ ] or Internet icon [ ] to register the desired app or Internet address. After selecting the app-running file, right-click the mouse and use the [Add this program to a shortcut key] menu to register the app quickly.
Page 190 Using Software...
Page 191 Using Software When registration is complete, it is displayed on the settings list.
Page 192 Using Software Press [OK] to complete the setup.
Page 193: Restoring The System
Restoring the System Restoring the System Restoring the System If the system has an error, you can use Windows 10's recovery function to recover or restore the system to its initial pre-purchase state. CAUTION If you have deleted the restoration data in the protected area of the disk, or have arbitrarily installed another operating system, the restore function may not work.
Page 194 Restoring the System When the [Settings] screen appears, select [Update & Security]. Select the [Recovery] menu and press [Get started] in the Reset this PC menu.
Page 195 Restoring the System If the following option screen appears, select a desired option to proceed with recovery. Keep My Files It removes the apps and their settings without loss of personal files.
Page 196 Restoring the System Select [Keep my files].
Page 197 Restoring the System Select How to Reinstall Windows. If the PC is not connected to the Internet, the screen for selecting Windows installation method does not appear. [Cloud download] is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it.
Page 198 Restoring the System Check the current settings and click [Next] to perform the recovery according to the instructions. If you need to change the settings, click [Change settings] and change the settings. Remove everythings Removes all items from the system and restores the system to its initial pre-purchase state. CAUTION All data is lost during the initialization, so you must backup all critical data in advance.
Page 199 Restoring the System Select [Remove everything].
Page 200 Restoring the System Select How to Reinstall Windows. If the PC is not connected to the Internet, the screen for selecting Windows installation method does not appear. [Cloud download] is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it.
Page 201 Restoring the System Check the current settings and click [Next] to perform the recovery according to the instructions. If you need to change the settings, click [Change settings] and change the settings.
Page 202: Setup And Upgrade
] button > [LG Software] to run [LG Update Center]. Select [Required Update] or [All List] to install the driver. You can use the LG Update Center to quickly install the latest drivers, or reinstall any deleted drivers. Use LG Update Center to keep your system current and optimized.
Page 203 Setup and Upgrade How to Download LG Update Center You can install LG Update Center by downloading it from the LG Electronics Website (www.lg.com).
Page 204: Starting System Setup
Setup and Upgrade Starting System Setup System setup means storing the hardware configuration information of the PC in the flash memory. Through system setup, the PC retrieves various information including current date and time, memory capacity, and hard disk capacity and type. You setup the system when you set passwords, change the boot order, and add new peripheral devices to the machine.
Page 205 Setup and Upgrade Reboot the system and press [F2]. In a few moments, the system setup screen appears.
Page 206 Setup and Upgrade Keys Used in System Setup Keys Function Enter Selects the current item. To deselect the current item or to move to the previous screen. , , , (Arrow keys) Moves the cursor up, down, left, and right. Increases or decreases the item value.
Page 207: Setting The Password
Setup and Upgrade Setting the Password This process is to set a password so that other people cannot use the PC or change the settings. The user can set a password while booting the system or setting up the system. The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice.
Page 208 Setup and Upgrade When the Set Supervisor Password setting screen appears, enter the password and press the [Enter] key. The password should not exceed 12 characters and should consist of English letters (A - Z), numbers (0 - 9), and special characters or a combination of them. When the Notice screen appears, press the [Enter] key.
Page 209 Setup and Upgrade With Supervisor Password, you are authorized to set all items in the System Setup and to set Password on boot. In case other people also use the PC, it is recommended to set the Set User Password. Set User Password The password set by the Set User Password process is lower in level than that set by the [Set Supervisor Password] process, and so the user can use the [Set User Password] only after setting a...
Page 210 Setup and Upgrade When the Set User Password setting screen appears, enter the password and press the [Enter] key. The password should not exceed 12 characters and should consist of English letters (A - Z), numbers (0 - 9), and special characters or a combination of them. When the Notice screen appears, press the [Enter] key.
Page 211 Setup and Upgrade [User Password] allows limited access to the items in the System Setup compared to the [Supervisor Password] item. Password on boot Password on boot protects the system by requesting [Set Supervisor Password] or [Set User Password] during boot up. After opening the system setup screen, use the arrow keys to move to [Security].
Page 212 Setup and Upgrade The popup screen will show up, after selecting [Password on boot] and press [Enter]. After selecting [Enabled] and press [Enter], [Password on boot] will be complete. Set NVMe Password / SSD Password Some models installed with NVMe may not support the password settings. Depending on the model, the menu name may be displayed as NVMe Password, SSD Password, etc.
Page 213 Setup and Upgrade When the Security item appears, select [Set NVME1 Password] using the arrow keys and press the [Enter] key. When the Password Setting screen appears, enter a password and press the [Enter] key. The password should not exceed 12 characters and should consist of English letters (A - Z), numbers (0 - 9), and special characters or a combination of them.
Page 214 Setup and Upgrade When the Notice screen appears, press the [Enter] key. To save the changes in the system setup, press [F10]. When the Setup Confirmation screen appears, check [Yes] and press the [Enter] key. The PC will restart. CAUTION If you forgot NVMe Password/SSD Password, you cannot restore the NVMe /SSD.
Page 215: Changing Or Deleting The Password
Setup and Upgrade Changing or Deleting the Password You can delete or change the password only after entering the current password. The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice. Changing the Password Execute System Setup, enter the password, and click [Enter].
Page 216 Setup and Upgrade After moving [Security] by using the arrow keys from the setup start screen, click [Set Supervisor Password] and press [Enter]. When the Set Supervisor Password setting screen appears, enter the current password in [Enter Current Password].
Page 217 Setup and Upgrade Press [Enter] in [Enter New Password] and [Confirm New Password]. When the Notice screen appears, press the [Enter] key. To save the changes in the system setup, press [F10]. When the Setup Confirmation screen appears, check [Yes] and press the [Enter] key. The PC will restart.
Page 218 Setup and Upgrade Deleting the Password (Set NVMe Password / SSD Password) Execute System Setup, enter the password, and press [Enter]. After moving [Security] by using the arrow keys from the setup start screen, click [Set NVME1 Password] and press [Enter]. Depending on the model, the menu name may be displayed as NVMe Password, SSD Password, etc.
Page 219 Setup and Upgrade When the Password setting change screen appears, enter the current password in the [Enter Current Password] field. Press [Enter] in [Enter New Password] and [Confirm New Password]. When the Notice screen appears, press the [Enter] key. To save the changes in the system setup, press [F10].
Page 220 Setup and Upgrade When the Setup Confirmation screen appears, check [Yes] and press the [Enter] key. The PC will restart.
Page 221: Restoring The Factory Default Settings
Setup and Upgrade Restoring the Factory Default Settings If you have changed the system setup by mistake, you can restore the default settings. The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice.
Page 222 Setup and Upgrade When the Setup Confirmation screen appears, check [Yes] and press the [Enter] key. The PC will restart. When you press [F9], you can use [Load Setup Defaults].
Page 223: Changing The Boot Order
Setup and Upgrade Changing the Boot Order The user can change the boot order according to his or her needs, or select a boot device The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice.
Page 224 Setup and Upgrade Go to [Boot Priority Order] and press [F5] or [F6] to change the booting order. Press the [F10] key, and when the Setup Confirmation screen appears, select [Yes] and press the [Enter] key. The changes are saved and the system reboots.
Page 225 Setup and Upgrade Selecting a Booting Device to Use Reboot the system and press [F10]. When the Select Booting Device screen appears, select the device.
Page 226 Setup and Upgrade Boots using the selected device.
Page 227 Setup and Upgrade Windows 10 Auto Scaling The Windows 10 Auto Scaling feature for user's convenience may partially blur the screen or display some icons and texts larger. Refer to the following information to change the DPI scaling to suit your needs. Press the [ ] button and select the [Settings] menu.
Page 228 Setup and Upgrade Select [System] > [Display].
Page 229 Setup and Upgrade Modify the [Change the size of text, apps, and other items] value to change the Auto Scaling settings. After auto scaling, you may need to restart some apps to apply the new scale and layout.
Page 230 Instant Booting allows the system to boot automatically when the notebook PC cover is opened, so that you can use the system without pressing the power button. Select the [ ] button > [LG Software] to run [LG Control Center]. On the LG Control Center screen, select the [System Settings] menu.
Page 231 Setup and Upgrade Set [Instant Booting] to [ON]. Shutdown the system and close the notebook PC cover. When the cover is opened, the notebook PC turns on and the system starts to boot automatically.
Page 232 Instant Booting allows the system to boot automatically when the notebook PC cover is opened, so that you can use the system without pressing the power button. Select the [ ] button > [LG Software] to run [LG Control Center]. On the LG Control Center screen, select the [System Settings] menu.
Page 233 Set [Instant Booting] to [ON]. Shutdown the system and close the notebook PC cover. When the cover is opened, the notebook PC turns on and the system starts to boot automatically.
Page 234 Windows 10 Auto Scaling The Windows 10 Auto Scaling feature for user's convenience may partially blur the screen or display some icons and texts larger. Refer to the following information to change the DPI scaling to suit your needs. Press the [ ] button and select the [Settings] menu.
Page 235 Select [System] > [Display].
Page 236 Modify the [Change the size of text, apps, and other items] value to change the Auto Scaling settings. After auto scaling, you may need to restart some apps to apply the new scale and layout.
Page 237 Restoring the System If the system has an error, you can use Windows 10's recovery function to recover or restore the system to its initial pre-purchase state. CAUTION If you have deleted the restoration data in the protected area of the disk, or have arbitrarily installed another operating system, the restore function may not work.
Page 238 When the [Settings] screen appears, select [Update & Security]. Select the [Recovery] menu and press [Get started] in the Reset this PC menu.
Page 239 If the following option screen appears, select a desired option to proceed with recovery. Keep My Files It removes the apps and their settings without loss of personal files.
Page 240 Select [Keep my files].
Page 241 Select How to Reinstall Windows. If the PC is not connected to the Internet, the screen for selecting Windows installation method does not appear. [Cloud download] is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it. The required time may vary depending on the Internet speed.
Page 242 Check the current settings and click [Next] to perform the recovery according to the instructions. If you need to change the settings, click [Change settings] and change the settings. Remove everythings Removes all items from the system and restores the system to its initial pre-purchase state. CAUTION All data is lost during the initialization, so you must backup all critical data in advance.
Page 243 Select [Remove everything].
Page 244 Select How to Reinstall Windows. If the PC is not connected to the Internet, the screen for selecting Windows installation method does not appear. [Cloud download] is a menu for downloading Windows from Microsoft Cloud Server and reinstalling it. The required time may vary depending on the Internet speed.
Page 245 Check the current settings and click [Next] to perform the recovery according to the instructions. If you need to change the settings, click [Change settings] and change the settings.
Page 246 Connecting to External Display Connecting to the HDMI Port HDMI is a multimedia interface that can integrate and transmit video and audio signals. In some models, DTS Audio may not work when you use HDMI. Ensure the monitor power is off before connecting the external monitor to the PC. Connect the HDMI cable to the PC and the external device (TV, monitor) that supports HDMI.
Page 247 CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable, the system may not produce any sound. If a program was running already, you must exit and restart the program to produce sound.
Page 248 Using a Wired/Wireless Router A wireless / regular router connects several PCs and mobile devices to one internet line and enables the use of internet and the network. A wireless / regular router has to be bought separately. Refer to the manual provided by the manufacturer for instructions.
Page 249 Wireless LAN The wireless network (Wireless LAN) is the network environment that connects a PC with the internet provider or company network through an Access Point (wireless or regular router). Turning On/Off Airplane Mode Prior to using the wireless LAN, press [Fn] + [F6] to turn off Airplane Mode. Pressing [Fn] + [F6] keys will turn on or off the Airplane Mode.
Page 250 Press the [Network] tile to search for a nearby Access Point. If Wi-Fi is turned off, press the [Wi-Fi] tile.
Page 251 Select the Access Point you want to connect to and press [Connect].
Page 252 If a connection is established, [Connected] appears below the Access Point name. Click the Web Browser icon to check whether the Internet is operating normally.

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