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Motorola ML25254 Full User Manual

Motorola ML25254 Full User Manual

2-line corded base station with digital answering system
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Motorola ML25254
2-Line Corded Base Station with
Digital Answering System
Full User Guide

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Summary of Contents for Motorola ML25254

  • Page 1 Motorola ML25254 2-Line Corded Base Station with Digital Answering System Full User Guide...
  • Page 2: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number, Ringer Equivalence Number (REN), a product identifier in the format US: AAAEQ##TXXXX.
  • Page 3 However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 4: Table Of Contents

    Equipment Approval Information ................2 Introduction ........................7 Important Safety Instructions ................... 7 Parts Checklist .........................9 Base Layout ........................10 Connections and Setup ....................11 Important Installation Information ......................11 Important Installation Guidelines .......................11 Installing the Base and Connecting your System ................11 Backup Battery Operation ........................14 Programming the Phone ...................
  • Page 5 Do Not Disturb (DND) ..........................22 Line Privacy ...............................22 8.10 Flash ................................22 8.11 Inserting a Pause in the Dialing Sequence ..................22 8.12 Redial ................................22 8.12.1 Viewing a Redial Record ......................23 8.12.2 Adding a Redial Record in the Directory .................23 8.13 Transferring a Call to Another Extension ..................23 8.14 Receiving a Transferred Call from Another Extension ..............23 8.15...
  • Page 6 13.6 Erasing Messages ............................ 30 13.6.1 To erase a message while it is playing ................30 13.6.2 To erase all previously played messages in a mailbox..........30 13.7 Accessing your Messages Remotely ....................30 13.8 Memory Full ..............................31 Display Messages ......................31 Troubleshooting ......................
  • Page 7: Introduction

    Introduction Your Motorola multi-line / 2-line phone is a full-featured phone ideally suited for home or office use. It is designed to receive calls on up to two incoming telephone lines and serve up to 10 extensions. It is possible to expand your system with the additional purchase of the Motorola ML25055 Cordless Handset.
  • Page 8 (c) The product does not operate normally by following the operating instructions. (d) The product’s cabinet has been damaged. (e) The product exhibits a distinct change in performance. 20. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
  • Page 9: Parts Checklist

    Parts Checklist Make sure your package includes the following items: Corded handset Corded base & desk stand (assembled together) Coiled handset AC power adaptor Wall mount 2 x 2-line telephone cord telephone cord cords NOTE Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
  • Page 10: Base Layout

    Base Layout A Volume + N Redial Record B Directory O Speakerphone C 3 Softkeys Caller ID Record D Exit Q One-Touch Memory (1-10) Buttons Delete R Volume - # Pause Answering System Button / Indicator G * Tone DND / Privacy Button / Indicator H Mute U Play / Stop Headset...
  • Page 11: Connections And Setup

    Connections and Setup Important Installation Information • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected from the network.
  • Page 12 • Snap the battery compartment door back into place. NOTE If the low battery icon appears in the display, you need to replace the batteries. It is important that you replace them as soon as possible to maintain unit operation when electrical power is off. As a precaution, you may want to write down any stored information you do not want erased.
  • Page 13 5. If you want to mount the telephone on the wall, you can plug the 2 lines as below drawing: Line 2 Line 1 -OR- Line 2 Line 1 -OR- Line 1 & 2...
  • Page 14: Backup Battery Operation

    6. Connect the handset cord: Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the corded handset, and place the handset in the cradle. Backup Battery Operation If the power supply cord is not plugged into the base unit, and the battery is available, the unit enters Battery Operation Mode.
  • Page 15: Auto Ans Intercom

    During the registration process, keep the cordless handset near the base. Up to 10 cordless handsets (in total) can be registered to one base. Please refer to the User Guide of Motorola multi-line cordless handset accessory for instructions on setup and use.
  • Page 16: Update Handset List

    From the PHONE SETTINGS menu: Using VOL + and VOL - of the navigation button to scroll to 2ND CALL ALERT. Press SELECT softkey. 2. Use VOL + and VOL - of the navigation button to scroll to or OFF. 3.
  • Page 17: Ring Tone

    7.5.1 Ring Tone There are 8 tones for your selection. The ring tone can be set individually for each line. From the SOUND SETTINGS menu: Using VOL + and VOL - of the navigation button to scroll to RING TONE. Press SELECT softkey.
  • Page 18: On/Off Status

    2. Using VOL + and VOL - of the navigation button to scroll to ANSWERING SYS.. 3. Press SELECT softkey and you may program the following items: ON/OFF STATUS OGA PLAYBACK OGA RECORD SET OGA SET OFFICE TIME RING DELAY MESSAGE LENGTH CALL SCREENING MESSAGE ALERT...
  • Page 19: Set Office Time

    3. Using VOL + and VOL - of the navigation button to scroll to your selection. 4. Press SELECT softkey to save your selection. If there is no recording for the selected OGM, the screen will display EMPTY. NOTE To set OGA to TIMED option, both the ‘Work Hours’...
  • Page 20: Message Length

    NOTE ‘Toll Saver’ can save you the cost of a call when you access your message from another phone. • If you have new messages, the unit answers after the 3 ring. • If you have no new messages, the unit answers after the 5 ring.
  • Page 21: Basic Operation

    5. Wait for a dial tone, then dial the phone number. 6. Press HEADSET when finished. NOTE Although this device will accept a variety of standard 2.5mm telephone headsets, Motorola does not guarantee compatibility with third party devices. Performance may vary depending on the quality of the headset.
  • Page 22: Switching Between The Speakerphone, Handset And Headset Mode

    Switching Between the Speakerphone, Handset and Headset Mode To switch to the speakerphone mode, press s. The speakerphone indicator illuminates. Place the corded handset back into the cradle. 2. To switch to the corded handset, pick up the handset. The speakerphone or wired headset indicator will turn off.
  • Page 23: Viewing A Redial Record

    NOTE If the number you dialed is longer than 32 digitals, It will not be saved in the redial list and can’t be redialed. 8.12.1 Viewing a Redial Record Your phone records up to three previously dialed phone numbers. In idle mode, press REDIAL. 2.
  • Page 24: Speakerphone, Handset And Corded Headset Volume

    4. Press SELECT softkey to save your selection. NOTE If you set the ring volume to Off, the screen will display L1/L2 RINGER OFF. 8.16 Speakerphone, Handset and Corded Headset Volume During a call, press VOL + and VOL - of the navigation button to adjust the call volume until you reach a comfortable listening level.
  • Page 25: Answering An Intercom Call

    2. To cancel the intercom call, press STOP softkey. NOTE If the receiving handset does not answer within 30 seconds, the intercom call is cancelled. You will hear an error tone and the screen displays UNAVAILABLE. Answering an Intercom Call When you receive an intercom call, the screen will display the Phone ID of the calling handset.
  • Page 26: Deleting A Cid Record

    3. Using the dial pad to enter a name. To edit the current name, press DIR or CID of the navigation button to move the cursor forward CLEAR or backward. Or, press softkey to delete one character at a time. The name field cannot be left empty.
  • Page 27: Call Waiting Caller Id

    11.6 Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep. The caller identification information appears in the display after you hear the tone. To connect to the waiting call, press FLASH and your first call will be put on hold. 2.
  • Page 28: Viewing A Directory Record

    8. When you are finished, press SAVE softkey. 12.3 Viewing a Directory Record In idle mode, press DIR. 2. Using VOL + and VOL - of the navigation button to scroll through the records. Or, press the number keys to go to the name of the records starting with the corresponding character.
  • Page 29: Deleting A One-Touch Memory Record

    4. Press softkey to confirm. The screen will display EMPTY. 12.10 Deleting a One-Touch Memory Record In idle mode, press DIR. 2. Press the corresponding One-Touch Memory (1-10) button you wish to delete. 3. Press DELETE. 4. The screen will display DELETE?. 5.
  • Page 30: Monitoring Incoming Calls

    NOTE Your unit will record a message up to the maximum length of time you set as long as the caller continues speaking. To save recording capacity, your unit will automatically stop recording after 10 seconds of silence or if there is a steady dial tone for 7 seconds. 13.3 Monitoring Incoming Calls Whenever an incoming message is being recorded you can hear it through the speaker if Call...
  • Page 31: Memory Full

    3. If the passcode is entered correctly, the Answering System will play the following voice prompts: Press (2) to play messages, press (2) again to stop Press (0) while playing a message to erase Press (1) to review the previous message Press (3) to play the next message Press (4) to turn On and Off the Answering System Press (7) to review menu again...
  • Page 32: Troubleshooting

    Intercom does not function correctly • Make sure all extension phones are properly registered with the Motorola ML25254 base. • Make sure all extension phones are within range of the Motorola ML25254 base and there are no major sources of interference nearby.
  • Page 33 Causes of poor reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. •...
  • Page 34: General Information

    PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE...
  • Page 35 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola or MZGW are excluded from coverage. Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage.
  • Page 36 Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners.

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