Lenovo Solution Center; Lenovo Thinkvantage Toolbox; Pc-Doctor For Dos - Lenovo ThinkCentre 0267 User Manual
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Also See for ThinkCentre 0267:
- Hardware maintenance manual (350 pages) ,
- Hardware maintenance manual (380 pages) ,
- Hardware maintenance manual (356 pages)
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1. Depending on the date when your computer was manufactured, your computer is preinstalled with
either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic
purposes. For more information about the Lenovo ThinkVantage Toolbox program, see "Lenovo
ThinkVantage Toolbox" on page 109. For more information about the Lenovo Solution Center program,
see "Lenovo Solution Center" on page 109.
2. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support.
See "PC-Doctor for DOS" on page 109 for detailed information.
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print
the log files created by the programs. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo Solution Center
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
Notes:
• The Lenovo Solution Center program is available only on models preinstalled with the Windows 7
operating system. If your Windows 7 model is not preinstalled with the program, you can download it
from http://www.lenovo.com/diagnose.
• If you are using the Windows Vista or Windows XP operating system, go to
http://www.lenovo.com/diagnose for the latest information on diagnostics for your
computer.
To run the Lenovo Solution Center program on the Windows 7 operating system, click Start ➙ All Programs
➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions on the screen.
For additional information, refer to the Lenovo Solution Center help system.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print
the log files created by the program. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get
more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage
Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update
system drivers, and view system information.
• To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ All
Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions
on the screen.
• To run the Lenovo ThinkVantage Toolbox program on the Windows Vista operating system, click Start ➙
All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox. Follow the instructions on the screen.
Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox
help system.
PC-Doctor for DOS
You can also download the latest version of the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the
.
Chapter 10
Troubleshooting and diagnostics
109
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Table of Contents
Troubleshooting
