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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: https:// support.lenovo.com/partslookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 23 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
FRU identification To identify FRUs for a product, do the following: 1. Go to: https://support.lenovo.com/partslookup 2. Type the Machine Type in the corresponding field to get a general FRU list, or type the Serial Number for more detailed FRU information.
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Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.
1. Go to https://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or disc. To use the diagnostic medium you have created, do one of the following: •...
To check the USB-C type ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Start Lenovo Vantage program, and then click Hardware Settings ➙ Power. The ac power adapter information is displayed.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. P15v Gen 1 and T15p Gen 1 Hardware Maintenance Manual...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
If a master hard disk password has been set, it can be used to access the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to recover data from the hard disk drive.
The hard disk drive can be replaced for a scheduled fee. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
How to remove the system management password To remove a system management password, do the following: If no supervisor password has been set, do the following to remove the system management password: 1. Turn off the computer and disconnect ac power. 2.
• Press any key. • Open the LCD cover. • Turn on the power button. Also, in either of the following events, the computer automatically returns from sleep mode and resumes operation: • The ring indicator (RI) is signaled by a serial device or a PC Card device. •...
A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number. If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 41. Note: For a device not supported by diagnostic codes in the ThinkPad notebooks, see the manual for that device.
Table 2. Numeric error codes (continued) Symptom or error (beeps, if any) FRU or action, in sequence 2000 Have the computer serviced. ThinkVantage Active Protection sensor diagnostics failed. 2100 1. Reseat the M.2 solid-state drive. Detection error on Main HDD (HDD0) 2.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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Error codes Solutions 0001: Reset error (platform reset not de-asserted) 1. Remove the ac power adapter and the removable battery if your computer has one. Then, reset the computer by doing one of the following: • For models with the emergency-reset hole, insert a straightened paper clip into the emergency-reset hole.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Table 5. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...
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b. LCD assembly P15v Gen 1 and T15p Gen 1 Hardware Maintenance Manual...
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Table 6. Special keys (continued) Description Special key Put your computer to sleep mode. Open the Snipping Tool program. Switch between different keyboard backlight statuses if your computer supports keyboard Fn+Spacebar backlight. Equal the Break key on a conventional external keyboard. Fn+B Equal the ScrLK or Scroll Lock key on a conventional external keyboard.
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Note: Depending on the computer model, your computer might look different from the illustration above. Table 7. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Dummy nano-SIM-card door* Nano-SIM-card tray* Keyboard bezel assembly Wireless WAN card* Coin-cell battery Chapter 6...
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Lenovo factory recovery USB key* * for selected models Note: The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/ , though additional shipping and handling fees might apply.
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 49 and “LCD FRUs” on page 51.
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System board connectors and cables Table 10. System board connector and cable guide Item Connector (location) Internal cable required Cable connection Camera/LED connector (internal) Camera/LED cable Connect one end of the cable to the camera/mic combo board and the other end to this connector. Wireless WAN card slot (internal) Insert the wireless WAN card into this slot.
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Table 10. System board connector and cable guide (continued) Item Internal cable required Connector (location) Cable connection EDP connector (internal) EDP cable Connect one end of the EDP cable to the LCD panel and the other end to this connector. DC-IN connector (external) DC-IN cable Connect the DC-IN cable to this...
Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup Chapter 6 Locations...
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CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
Do the following when you service the computer: • Keep the screw kit in your tool bag. For the part number of the screw kit, go to: https://support.lenovo.com/partslookup • It is recommended to use new screws. • It is recommended to use each screw only once.
Maintenance key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
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CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
Before servicing the computer Carefully read this topic before servicing the computer. Disabling the built-in battery Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery. To disable Fast Startup, do the following: 1.
When installing: • Ensure that all the connectors are attached firmly. • Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. 1020 Base cover assembly Removal steps of the base cover assembly Applying labels to the base cover assembly Note: Depending on the country or region of delivery, the labels might be slightly different from the ones in...
GEO label COA label MTY local label Country label Genuine Microsoft label Asset tag label SN label IMEI label 1030 Speaker assembly For access, remove this FRU: • “1020 Base cover assembly” on page 64 Removal steps of the speaker assembly Step Screw (quantity) Color...
When installing: Ensure that the connector is attached firmly. 1040 Coin-cell battery For access, remove this FRU: • “1020 Base cover assembly” on page 64 Removal steps of the coin-cell battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode.
Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement.
Removal steps of the wireless WAN card Step Screw (quantity) Color Torque M2 × 3.5 mm, flat-head, nylon-coated (1) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) When installing: Plug the orange cable into the M connector and the blue cable into the D/G connector. 1070 Memory module For access, remove this FRU: •...
1080 DC-IN bracket and DC-IN cable For access, remove this FRU: • “1020 Base cover assembly” on page 64 Removal steps of the DC-IN bracket and DC-IN cable Step Screw (quantity) Color Torque M2.5 × 5 mm, big-head, nylon-coated (1) Black 0.29 +/- 0.03 Nm (3.0 +/- 0.3 kgf-cm)
The Lenovo Vantage program provides an automatic battery diagnostic test that determines if the built-in battery is defective. A built-in battery FRU should not be replaced unless this diagnostic test shows that the battery is defective.
If the Lenovo Vantage program is not installed on the computer, the customer should download and install the program to diagnose the built-in battery, before getting a non-physically damaged built-in battery replaced. Note that the replacement of a physically damaged built-in battery is not covered by the warranty.
When installing: Ensure that the connector is attached firmly. 1130 System board Important notices for handling the system board: When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock.
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Removal steps of the system board Step Screw (quantity) Color Torque M2.5 × 5 mm, big-head, nylon-coated (2) Black 0.29 +/- 0.03 Nm (3.0 +/- 0.3 kgf-cm) P15v Gen 1 and T15p Gen 1 Hardware Maintenance Manual...
Torque Step Screw (quantity) Color M2 × 3.5 mm, flat-head, nylon-coated (2) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) M2 × 3 mm, flat-head, nylon-coated (1) Silver 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) When installing: • Ensure that all the connectors are attached firmly. •...
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Removal steps of the trackpad and trackpad cable Step Screw (quantity) Color Torque M2 × 2.3 mm, flat-head, nylon-coated (4) Silver 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) When installing: Ensure that the connector is attached firmly. P15v Gen 1 and T15p Gen 1 Hardware Maintenance Manual...
1150 Smart card reader and smart card reader cable For access, remove these FRUs in order: • “1010 Keyboard” on page 63 • “1020 Base cover assembly” on page 64 • “1050 M.2 solid-state drive” on page 66 • “1060 Wireless WAN card” on page 67 •...
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• “1020 Base cover assembly” on page 64 • “1080 DC-IN bracket and DC-IN cable” on page 69 • “1110 IO bracket” on page 71 Removal steps of the LCD unit Step Screw (quantity) Color Torque Black M2.5 × 5 mm, flat-head, nylon-coated (2) 0.29 +/- 0.03Nm (3.0 +/- 0.3 kgf-cm) P15v Gen 1 and T15p Gen 1 Hardware Maintenance Manual...
When installing: Ensure that all the connectors are attached firmly and all the cables are inserted back into place properly. 1170 Keyboard bezel assembly For access, remove these FRUs in order: • “1010 Keyboard” on page 63 • “1020 Base cover assembly” on page 64 •...
• “1110 IO bracket” on page 71 • “1140 Trackpad and trackpad cable” on page 75 • “1120 Fingerprint reader, bracket and cable” on page 72 • “1130 System board” on page 73 • “1150 Smart card reader and smart card reader cable” on page 77 •...
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When installing: After the LCD elastic adhesive tapes are removed, they cannot be used anymore. New LCD elastic adhesive tapes are required for replacement. Installation steps of the LCD panel and LCD elastic adhesive tapes Peel off the release liners from one side of the new elastic adhesive tapes. Apply the tapes to the correct locations.
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When installing: Ensure that the connector is attached firmly. Notes: For LCD panel with the factory color calibration feature, do the following to install new color profiles: 1. Connect your computer to a network and close the X-Rite Color Assistant program. 2.
2030 Camera/mic combo board For access, remove these FRUs in order: • “1160 LCD unit” on page 77 • “2010 LCD bezel assembly” on page 80 • “2020 LCD panel and LCD elastic adhesive tapes” on page 80 Removal steps of the conventional camera/mic combo board When installing: Ensure that the connector is attached firmly.
• “2020 LCD panel and LCD elastic adhesive tapes” on page 80 Removal steps of the conventional camera/LED cable When installing: Ensure that the connector is attached firmly. Removal steps of the infrared camera/LED cable 2050 LCD hinges For access, remove these FRUs in order: •...
Removal steps of the Wireless LAN/WAN antenna assembly Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless LAN antenna (main)* Wireless WAN antenna (main)*...
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• “2060 Wireless LAN/WAN antenna assembly” on page 85 Chapter 8 Removing or replacing a FRU...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo and TRACKPOINT are trademarks of Lenovo. Microsoft and Windows are trademarks of the Microsoft group of companies. Intel and Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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Abbreviation Term Platform Controller Hub POST power-on self-test random-access memory radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array...
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Part Number: SP40W87647_02 Printed in China (1P) P/N: SP40W87647_02...