Lenovo ThinkSystem SR650 V2 Reference

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ThinkSystem SR650 V2

Messages and Codes Reference

Machine Types: 7Z72 and 7Z73

Table of Contents

Summary of Contents for Lenovo ThinkSystem SR650 V2

Page 1 ThinkSystem SR650 V2 Messages and Codes Reference Machine Types: 7Z72 and 7Z73...
Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Fifth Edition (February 2022) ©...
Page 4 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 5: Chapter 1. Messages
LXPM (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the LXPM. For each event, a user action is available to help you understand what must be done to resolve the issue.
Page 6 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 7: Chapter 2. Xclarity Controller Events
Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.
Page 8: Xcc Events That Automatically Notify Support
If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 9: Xcc Events Organized By Severity
Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPPW0002L [PowerSupplyElementName] has Failed. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 10 Sensor [SensorElementName] has transitioned to a less severe state Informational from critical. FQXSPEM0003I The Log [RecordLogElementName] has been cleared. Informational FQXSPEM0004I The Log [RecordLogElementName] is full. Informational FQXSPEM0005I The Log [RecordLogElementName] is almost full. Informational ThinkSystem SR650 V2 Messages and Codes Reference...
Page 11 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM0009I The System [ComputerSystemElementName] has generated an Informational auxiliary Log Entry in Log [RecordLogElement]. FQXSPEM4000I The [arg1] on system [arg2] cleared by user [arg3]. Informational FQXSPEM4001I The [arg1] on system [arg2] is 75% full. Informational FQXSPEM4002I The [arg1] on system [arg2] is 100% full.
Page 12 UEFI deployment boot mode has been disabled. Informational FQXSPFC4005I FQXSPFW0003I The System [ComputerSystemElementName] encountered firmware Informational progress. FQXSPFW2000I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion. Informational FQXSPFW2001I The System [ComputerSystemElementName] has detected a POST Error deassertion. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO0010I A Correctable Bus Error has occurred on bus [SensorElementName]. Informational FQXSPIO2002I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion. Informational FQXSPIO2003I System [ComputerSystemElementName] has recovered from a diagnostic interrupt.
Page 14 SSH port number changed from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4035I Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. Informational FQXSPNM4036I Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. Informational ThinkSystem SR650 V2 Messages and Codes Reference...
Page 15 Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
Page 16 The server is restarted by chassis control command. Informational FQXSPPP4023I FQXSPPP4024I The server was reset via push button. Informational FQXSPPP4025I The server was powered-up via power push button. Informational FQXSPPP4026I The server was restarted when the watchdog expired.. Informational ThinkSystem SR650 V2 Messages and Codes Reference...
Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4027I The server was restarted for OEM reason. Informational FQXSPPP4028I The server was automatically powered on because the power restore Informational policy is set to always restore.. FQXSPPP4029I The server was automatically powered on because the power restore Informational policy is set to restore previous power state..
Page 18 Non-redundant:Insufficient Resources for Informational [RedundancySetElementName] has deasserted. FQXSPPW4001I PCIe Power Brake for [arg1] has been [arg2]. Informational FQXSPSB2000I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion. FQXSPSD0000I The [StorageVolumeElementName] has been added. Informational ThinkSystem SR650 V2 Messages and Codes Reference...
Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD0001I The [StorageVolumeElementName] Drive [arg1] in the enclosure/ Informational chassis(MTM-SN: [arg2]) has been added. FQXSPSD0003I Hot Spare enabled for [ComputerSystemElementName]. Informational FQXSPSD0005I Hot Spare enabled for drive [arg1] in the enclosure/chassis (MTM-SN: Informational [arg2]).
Page 20 Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP Informational address [arg3]. FQXSPSE4027I Remote access attempt failed. Invalid userid or password received. Informational Userid is [arg1] from a CIM client at IP address [arg2]. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4028I Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP Informational address [arg3]. FQXSPSE4029I Security: Userid: [arg1] had [arg2] login failures from SNMP client at IP Informational address [arg3].
Page 22 The RAID controller in PCI slot [arg1] does not have a battery. Informational FQXSPUN2009I Sensor [SensorElementName] has deasserted. Informational FQXSPUN2012I Sensor [SensorElementName] has deasserted. Informational Informational FQXSPUN2018I Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN2019I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical. FQXSPUN2020I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state. FQXSPUN2023I Sensor [SensorElementName] has deasserted the transition to non- Informational...
Page 24 FQXSPEA0002M Sensor [SensorElementName] has transitioned to critical from a less Error severe state. Error FQXSPFW0000N The System [ComputerSystemElementName] encountered a POST Error. FQXSPIO0003N A diagnostic interrupt has occurred on system Error [ComputerSystemElementName]. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO0004L A bus timeout has occurred on bus [SensorElementName]. Error FQXSPIO0006N A software NMI has occurred on system Error [ComputerSystemElementName]. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. Error FQXSPIO0013N A Fatal Bus Error has occurred on bus [SensorElementName].
Page 26: List Of Xclarity Controller Events
Information only; no action is required. • FQXSPBR4001I: Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 27 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
Page 28 This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0137 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 29 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start.
Page 30 4. Upgrade all system firmware and chassis firmware (if applicable) to the latest level. 5. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPCA0009M: Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Page 31 If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. 2. If the sensor is "CPU 1 DTS" or "CPU 2 DTS": a. Check the XCC event log for any fan or cooling related issues and fix them first.
Page 32 1. Reboot the XCC for fan detection. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPCA0017M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 33 Note: If the device is part of a cluster solution, verify that the latest level of code is supported by the cluster solution before the update. 5. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPCA2002I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
Page 34 • FQXSPCN4000I: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits= [arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0078 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 35 User Action: Information only; no action is required. • FQXSPCN4001I: Remote Control session started by user [arg1] in [arg2] mode. Remote Control session started Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0128 User Action: Information only;...
Page 36 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
Page 37 • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0147 User Action: Information only;...
Page 38 2. Take proper actions by referring to the MegaRAID user guide. 3. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPEA0002M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 39 2. Take proper actions by referring to the MegaRAID user guide. 3. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPEA2001I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state.
Page 40 • FQXSPEM4005I: SNMP [arg1] disabled by user [arg2] . A user disabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0074 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 41 User Action: Information only; no action is required. • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0110 User Action:...
Page 42 Battery error was detected by RAID controller Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0202 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 43 Information only; no action is required. • FQXSPEM4014I: The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203...
Page 44 Enclosure/Chassis power supply has problem Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0210 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 45 User Action: Information only; no action is required. • FQXSPEM4023I: One or more virtual drive are in abnormal status that may cause unavailable virtual drive. Please check the event logs and if events are targeted to the same disk then replace the drive.
Page 46 • FQXSPEM4030I: A scheduled operation on the RAID controller has encountered an issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has scheduled operation issue Severity: Info ThinkSystem SR650 V2 Messages and Codes Reference...
Page 47 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0223 User Action: Information only; no action is required. • FQXSPEM4032I: Acoustic Mode [arg1] has been engaged. Fan speed limits are in place. This message is for the use case where Acoustic Mode is engaged.
Page 48 • FQXSPFC4005I: UEFI deployment boot mode has been disabled. UEFI deployment boot mode has been disabled Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0199 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 49 User Action: Information only; no action is required. • FQXSPFW0000N: The System [ComputerSystemElementName] encountered a POST Error. This message is for the use case when an implementation has detected a Post Error. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0184...
Page 50 User Action: Complete the following steps until the problem is solved: 1. Make sure that the reported device is in Lenovo server's SPP list. 2. Make sure all the sub-system drivers use the latest version to avoid notable issues. 3. Make sure all the sub-system components use the latest version of firmware to avoid notable issues.
Page 51 Note: If the device is part of a cluster solution, verify that the latest level of code is supported by the cluster solution before the update. 3. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
Page 52 • FQXSPIO2004I: Bus [SensorElementName] has recovered from a bus timeout. This message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout. Severity: Info ThinkSystem SR650 V2 Messages and Codes Reference...
Page 53 Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0225 User Action: Information only; no action is required. • FQXSPIO2006I: System [ComputerSystemElementName] has recovered from an NMI. This message is for the use case when an implementation has detected a Software NMI has been Recovered from.
Page 54 User Action: None • FQXSPMA0009I: Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 55 Note: If the device is part of a cluster solution, verify that the latest level of code is supported by the cluster solution before the update. 5. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPMA0012M: An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 56 5. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPMA0022I: Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 57 User Action: Information only; no action is required. • FQXSPMA2010I: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. This message is for the use case when an implementation has detected Memory is no longer Throttled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0143...
Page 58 This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0006 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 59 Information only; no action is required. • FQXSPNM4005I: Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0007 User Action:...
Page 60 • FQXSPNM4012I: ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 61 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0023 User Action: Information only; no action is required. • FQXSPNM4013I: LAN: Ethernet[[arg1]] interface is no longer active. This message is for the use case where a Management Controller ethernet interface is no longer active. Severity: Info Serviceable: No Automatically notify Support: No...
Page 62 • FQXSPNM4020I: IPv6 enabled by user [arg1] . IPv6 protocol is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0047 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 63 Information only; no action is required. • FQXSPNM4021I: IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0048 User Action: Information only;...
Page 64 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0055 User Action: Information only; no action is required. • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 65 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0056 User Action: Information only; no action is required. • FQXSPNM4030I: ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5], DNS1@= [arg5]. IPv6 DHCP-assigned address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
Page 66 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0064 User Action: Information only; no action is required. • FQXSPNM4037I: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 67 A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0065 User Action: Information only; no action is required. • FQXSPNM4038I: CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number Severity: Info Serviceable: No...
Page 68 Information only; no action is required. • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. A user configures the DNS servers Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 69 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0088 User Action: Information only; no action is required. • FQXSPNM4046I: LAN over USB [arg1] by user [arg2]. A user configured USB-LAN Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0089...
Page 70 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
Page 71 User Action: Information only; no action is required. • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2]. This message is for getting hostname from DHCP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0244 User Action:...
Page 72 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the BMC Ethernet over USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 73 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
Page 74 CIM Prefix: IMM CIM ID: 0235 User Action: Information only; no action is required. • FQXSPOS4010I: OS Crash Video Capture Failed. This message is for the use case where OS Crash Video Capture Failed. Severity: Error Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 75 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
Page 76 CIM Prefix: IMM CIM ID: 0113 User Action: Information only; no action is required. • FQXSPPP4006I: The minimum power cap value changed from [arg1] watts to [arg2] watts. Minimum Power Cap value changed Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 77 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0114 User Action: Information only; no action is required. • FQXSPPP4007I: The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No...
Page 78 • FQXSPPP4014I: Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0122 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 79 Information only; no action is required. • FQXSPPP4015I: Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0123 User Action: Information only;...
Page 80 CIM Prefix: IMM CIM ID: 0166 User Action: Information only; no action is required. • FQXSPPP4023I: The server is restarted by chassis control command. Server is restarted by chassis control command Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 81 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0167 User Action: Information only; no action is required. • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No Automatically notify Support: No...
Page 82 • FQXSPPP4031I: The server was power-cycled via Platform Event Filter. Server was power-cycled via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 83 CIM Prefix: IMM CIM ID: 0175 User Action: Information only; no action is required. • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0176 User Action: Information only;...
Page 84 Server stayed powered off because the power restore policy is set to restore previous power state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0183 User Action: Information only; no action is required. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 85 • FQXSPPP4040I: The server was powered off via Platform Event Filter. Server was power off via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0184 User Action: Information only;...
Page 86 Information only; no action is required. • FQXSPPP4049I: Management Controller [arg1] reset was initiated by Front Panel. Management Controller reset was initiated by Front Panel Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 87 Complete the following steps until the problem is solved: 1. Reinstall the VGA/front panel connector and cable. 2. If the problem persists, contact Lenovo Support. • FQXSPPU0001N: An Over-Temperature Condition has been detected on [ProcessorElementName]. This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.
Page 88 Note: If the device is part of a cluster solution, verify that the latest level of code is supported by the cluster solution before the update. 5. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPPU0002G: The Processor [ProcessorElementName] is operating in a Degraded State.
Page 89 If DC LED is not lit or fault LED is lit, remove and then reinstall the power supply. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPPW0003G: Failure predicted on [PowerSupplyElementName].
Page 90 CIM Prefix: PLAT CIM ID: 0088 User Action: Collect service data log from the XCC WebGUI and SMM service log (if applicable), and contact Lenovo Support. • FQXSPPW0005I: [PowerSupplyElementName] is operating in an Input State that is out of range.
Page 91 Complete the following steps until the problem is solved: 1. Check if the PSUs are supported by the platform. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPPW0008I: [SensorElementName] has been turned off.
Page 92 Do virtual AC cycle through the XCC/BMC. b. If problem persists, collect service data log. c. AC cycle the system. d. If the problem still persists, collect service data log and contact Lenovo Support. • FQXSPPW0047M: Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Page 93 If DC LED is not lit, remove and then reinstall the power supply. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPPW0061M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 94 Note: If the device is part of a cluster solution, verify that the latest level of code is supported by the cluster solution before the update. 4. Collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPPW0104J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted.
Page 95 If DC LED is not lit, remove and then reinstall the power supply. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPPW0110M: Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources.
Page 96 This message is for the use case when an implementation when a Power Supply configuration is OK. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0105 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 97 Information only; no action is required. • FQXSPPW2008I: [PowerSupplyElementName] has been turned on. This message is for the use case when an implementation has detected a Power Unit that has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Power On SNMP Trap ID: 24 CIM Prefix: PLAT CIM ID: 0107...
Page 98 • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 99 Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required. • FQXSPPW2079I: Sensor [SensorElementName] has deasserted the transition to non-recoverable. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted.
Page 100 • FQXSPSD0001I: The [StorageVolumeElementName] Drive [arg1] in the enclosure/chassis(MTM- SN: [arg2]) has been added. This message is for the use case when an implementation has detected a Drive has been Added. Severity: Info ThinkSystem SR650 V2 Messages and Codes Reference...
Page 101 1. Make sure that the reported device is in Lenovo server's SPP list. 2. Reboot the system and check whether the drive is still in failed state. 3. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 102 1. Check if there is any drive failure. 2. If yes, replace the failed drive. 3. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPSD0003I: Hot Spare enabled for [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
Page 103 1. Replace any hard disk drive that is indicated by a lit status LED. 2. Rebuild the array. 3. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPSD0008I: Array rebuild in progress on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]).
Page 104 SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0176 User Action: Collect RAID log and service data log from the XCC WebGUI, and contact Lenovo Support. • FQXSPSD2000I: The [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. This message is for the use case when an implementation has detected a Drive has been Removed.
Page 105 Information only; no action is required. • FQXSPSD2002I: Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Predicted Failure SNMP Trap ID: 27...
Page 106 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0171 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 107 Information only; no action is required. • FQXSPSD2013I: Array critical deasserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5...
Page 108 • FQXSPSE4002I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from a web browser. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 109 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0016 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
Page 110 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0075 User Action: Information only; no action is required. • FQXSPSE4009I: LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7]. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 111 A user changed the LDAP server configuration Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0076 User Action: Information only; no action is required. • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9].
Page 112 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0099 User Action: Information only; no action is required. • FQXSPSE4017I: User [arg1] created. A user account was created ThinkSystem SR650 V2 Messages and Codes Reference...
Page 113 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0100 User Action: Information only; no action is required. • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
Page 114 Information only; no action is required. • FQXSPSE4025I: SSH Client key removed from user [arg1] by user [arg2] from [arg3] at IP address [arg4]. User removed an SSH Client key Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 115 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0108 User Action: Information only; no action is required. • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3].
Page 116 • FQXSPSE4033I: Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. This message is for the use case where a user has been logged off of a Management Controller. Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 117 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0158 User Action: Information only; no action is required. • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 118 This message is for the use case where a user has failed to log in to a Management Controller from SFTP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0230 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 119 User Action: Information only; no action is required. • FQXSPSE4042I: The third-party password function [arg1] by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully switch the third-party password function. Severity: Info Serviceable: No Automatically notify Support: No...
Page 120 • FQXSPSE4049I: Role [arg1] is assigned to user [arg2] by user [arg3]. Role is assgned Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0248 User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 121 Information only; no action is required. • FQXSPSE4050I: [arg1] sent IPMI command from [arg2], raw data: [arg3][arg4][arg5]. This message is for the use case where IPMI command to be sent. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action:...
Page 122 The system guard configuration is updated by user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0264 User Action: Information only; no action is required. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 123 • FQXSPSE4064I: SNMPv3 engine ID is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SNMPv3 engine ID changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0267 User Action: Information only;...
Page 124 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0195 User Action: Information only; no action is required. • FQXSPSS4007I: The BMC functionality tier is changed from [arg1] to [arg2]. Tier Change Severity: Info Serviceable: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 125 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0222 User Action: Information only; no action is required. • FQXSPSS4008I: The [arg1] setting has been changed to [arg2] by user [arg3]. The setting has been changed by user Severity: Info Serviceable: No...
Page 126 CIM Prefix: IMM CIM ID: 0224 User Action: Information only; no action is required. • FQXSPUN0009G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Warning ThinkSystem SR650 V2 Messages and Codes Reference...
Page 127 1. Reboot the system. 2. If the problem persists, press F1 or use LXPM to update XCC firmware. 3. Collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPUN0009I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted.
Page 128 2. If the sensor is "CPU 1 UPILinkErr" or "CPU 2 UPILinkErr": a. Make sure the heat sink is with sufficient torque on affected CPU location. b. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support.
Page 129 Power off the system and do virtual AC cycle through XCC/BMC. c. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. 6. If the sensor is "RAID Vol State": a.
Page 130 1. Check Lenovo Support (http://support.lenovo.com/) for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPUN0026I: Device [LogicalDeviceElementName] has been added.
Page 131 1. Check if there is a drive failed. If yes, replace the failed drive. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPUN0054M: The RAID controller in PCI slot [arg1] is in critical status. At least one logical drive is now degraded or partially degraded.
Page 132 • FQXSPUN2019I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR650 V2 Messages and Codes Reference...
Page 133 Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required. • FQXSPUN2020I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted.
Page 134 1. Flash XCC firmware to the latest level and reboot the system. 2. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo Support. • FQXSPUP4000I: Please ensure that the Management Controller [arg1] is flashed with the correct firmware.
Page 135 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
Page 136 3. Contact Lenovo Support. • FQXSPUP4006I: Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Auto promote primary XCC to backup is enabled or disabled. Severity: Info ThinkSystem SR650 V2 Messages and Codes Reference...
Page 137 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0266 User Action: Information only; no action is required. • FQXSPWD0000I: Watchdog Timer expired for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer Expired. Severity: Info Serviceable: No Automatically notify Support: No...
Page 138 This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0376 User Action: Information only; no action is required. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 139: Chapter 3. Uefi Events
UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
Page 140 TPM Firmware will be updated from TPM2.0 to TPM1.2. Informational FQXSFPU4049I TPM Firmware update successful. Informational FQXSFPU4059I User requested to skip freezing lock of AHCI-attached SATA drives. Informational System UEFI accepted the request and will execute priot to OS boot. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 141 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4060I Skipped freezing lock of AHCI-attached SATA drives. Informational FQXSFPU4061I Restored default locking behavior of AHCI-attached SATA drives. Informational FQXSFPU4080I Host Power-On password has been changed. Informational FQXSFPU4081I Host Power-On password has been cleared.
Page 142 Secure Boot Image Verification Failure Warning. Warning FQXSFPU0033G Processor has been disabled. Warning FQXSFPU0062F System uncorrectable error happened in Processor [arg1] Core [arg2] Warning MC bank [arg3] with MC Status [arg4], MC Address [arg5], and MC Misc [arg6]. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 143 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4033F TPM Firmware recovery is in progress. Please DO NOT power off or Warning reset system. FQXSFPU4035M TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed.
Page 144 DIMM [arg1] is disabled because it is Intel Optane PMEM that is not Error supported on current platform An unsupported processor has been detected. Error FQXSFPU0001N FQXSFPU0002N An invalid processor type has been detected. Error ThinkSystem SR650 V2 Messages and Codes Reference...
Page 145 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0003K A processor mismatch has been detected between one or more Error processors in the system. FQXSFPU0004K A discrepancy has been detected in the number of cores reported by Error one or more processors within the system.
Page 146: List Of Uefi Events
1. No action required - system will reboot at the end of POST. 2. Reflash the adapter firmware. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFDD0004M: DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. Severity: Fatal User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 147 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs.
Page 148 [arg2] and processor [arg3] port [arg4]. Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
Page 149 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs.
Page 150 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 151 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
Page 152 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 153 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 154 1. Check the log for a separate error related to an associated PCIe NVME disk, and resolve that error. 2. Check the Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 155 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 156 1. If this information event is logged in the XCC event log, the server does not have qualified memory installed. 2. The memory installed may not be covered under warranty. 3. Without qualified memory, speeds supported above industry standards will not be enabled. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 157 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
Page 158 1. Reseat affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 159 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs.
Page 160 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 161 5. If problem persists, update UEFI firmware. 6. If the problem persists, collect Service Data logs. 7. Contact Lenovo Support. • FQXSFMA0027M: DIMM [arg1] Self-healing, attempt post package repair (PPR) failed at Rank [arg2] Sub Rank [arg3] Bank [arg4] Row [arg5] on Device [arg6]. [arg7]...
Page 162 2. Back up data. 3. Check if the PMEM meets warranty terms. a. If the PMEM meets the warranty terms, contact Lenovo Support for PMEM replacement. b. If the PMEM does not meet the warranty terms, order a new comparable PMEM through an authorized Lenovo reseller.
Page 163 4. Collect Service log and contact Lenovo support to schedule PMEM replacement.(Note: Unless otherwise specified in other agreements or contract terms, parts beyond their warranty terms and/or parts that have reached their maximum usage limitations do not qualify for warranty service.) •...
Page 164 3. This error message will provide the UID of the missing PMEM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for PMEM Find the missing PMEM and install it in the correct location.
Page 165 PMEMs > Security). Note: If PMEMs are not unlocked, system will not see or access the persistent region of PMEMs. 4. If the issue is not resolved then contact Lenovo Support. • FQXSFMA0040K: Invalid Intel Optane PMEM configuration detected. Please verify PMEM configuration is valid.
Page 166 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
Page 167 3. Verify that the Processor's are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error.
Page 168 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
Page 169 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
Page 170 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs.
Page 171 4. Contact Lenovo Support. • FQXSFPU0020I: The UEFI firmware image capsule signature is invalid. Severity: Info User Action: Complete the following steps: 1. Reboot the system. Reflash UEFI image. 2. If error does not persist no additional recovery action is required.
Page 172 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
Page 173 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
Page 174 Information only; no action is required. • FQXSFPU4043G: TPM Firmware update aborted. System is rebooting... Severity: Warning User Action: Information only; no action is required. • FQXSFPU4044I: The current TPM firmware version could not support TPM version toggling. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 175 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4052G: TPM_POLICY is not locked Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
Page 176 User Action: Complete the following steps: 1. Change SystemOobCustom.SkipAhciFreezeLock from Disable to Enable using OneCLI tool. 2. Reboot the system into OS. • FQXSFPU4060I: Skipped freezing lock of AHCI-attached SATA drives. Severity: Info ThinkSystem SR650 V2 Messages and Codes Reference...
Page 177 User Action: Information only; no action is required. • FQXSFPU4061I: Restored default locking behavior of AHCI-attached SATA drives. Severity: Info User Action: Information only; no action is required. • FQXSFPU4080I: Host Power-On password has been changed. Severity: Info User Action: Information only;...
Page 178 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFSM0002N: Boot Permission denied by Management Module: System Halted.
Page 179 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning User Action: Complete the following steps: 1.
Page 180 1. Check the XCC event logs. This event should immediately precede an FQXSFPW0001L error. Resolve that event or any other battery related errors. 2. Use F1 Setup to reset date and time. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 181: Chapter 4. Xclarity Provisioning Manager Events
Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
Page 182 Warning Failed to export bmc settings. Warning FQXPMCL0010K FQXPMCL0011K Failed import bmc settings. Warning Warning FQXPMNM0001G Failed to set new BMC network parameters. FQXPMOS0001K Bootx64.efi is not found. Failed to Boot OS. Warning ThinkSystem SR650 V2 Messages and Codes Reference...
Page 183 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.
Page 184: List Of Xclarity Provisioning Manager Events
Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
Page 185 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
Page 186 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
Page 187 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, please contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
Page 188 Information only; no action is required. • FQXPMEM0003I: LXPM has exited. Control returned to UEFI Severity: Info User Action: Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: ThinkSystem SR650 V2 Messages and Codes Reference...
Page 189 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
Page 190 Information only; no action is required. • FQXPMER0005M: Failed to load UEFI factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Retry this operation again. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 191 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
Page 192 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, please contact technical support. • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning ThinkSystem SR650 V2 Messages and Codes Reference...
Page 193 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 194 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, please contact technical support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error ThinkSystem SR650 V2 Messages and Codes Reference...
Page 195 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, please contact technical support. •...
Page 196 • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, please contact technical support.
Page 197 User Action: Information only; no action is required. • FQXPMSR0021L: Failed to create new virtual disk. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of RAID adapter and disk drives are both healty. 3.
Page 198 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, please contact technical support. ThinkSystem SR650 V2 Messages and Codes Reference...
Page 199 • FQXPMUP0007K: Unable to obtain the installed version of linux driver Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 200 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 201 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 202 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 203 3. If the problem persists, please contact technical support. • FQXPMVD0003I: Update VPD data successfully. Severity: Info User Action: Information only; no action is required. • FQXPMVD0011K: Failed to get the TPM/TPM card/TCM policy status Severity: Warning User Action: 1. Press "Back" button and press "Update VPD..." button again. 2.
Page 204 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 205: Appendix A. Getting Help And Technical Assistance
Lenovo's preferred service provider for ThinkSystem. Tech Tips Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that your server might encounter. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues or solve problems related to the operation of your server.
Page 206 Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// datacentersupport.lenovo.com/warrantylookup...
Page 207: Collecting Service Data
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 208 ThinkSystem SR650 V2 Messages and Codes Reference...
Page 209: Index
Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page LXPM error messages LXPM events error codes and messages security advisories Lenovo XClarity Controller LXPM service and support...
Page 210 ThinkSystem SR650 V2 Messages and Codes Reference...

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Lenovo ThinkSystem SR650 V2 Reference

Chapter 1. Messages

Chapter 2. Xclarity Controller Events

Chapter 3. UEFI Events

Chapter 4. Xclarity Provisioning Manager Events

Appendix A. Getting Help and Technical Assistance

Quick Links

Summary of Contents for Lenovo ThinkSystem SR650 V2

Page 3: Table Of Contents

Page 5: Chapter 1. Messages

Page 7: Chapter 2. Xclarity Controller Events

Page 8: Xcc Events That Automatically Notify Support

Page 9: Xcc Events Organized By Severity

Page 26: List Of Xclarity Controller Events

Page 139: Chapter 3. Uefi Events

Page 146: List Of Uefi Events

Page 181: Chapter 4. Xclarity Provisioning Manager Events

Page 184: List Of Xclarity Provisioning Manager Events

Page 205: Appendix A. Getting Help And Technical Assistance

Page 207: Collecting Service Data

Page 209: Index

This manual is also suitable for:

Lenovo ThinkSystem SR650 V2 Reference

Chapter 1. Messages

Chapter 2. Xclarity Controller Events

Chapter 3. UEFI Events

Chapter 4. Xclarity Provisioning Manager Events

Appendix A. Getting Help and Technical Assistance

Quick Links

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Summary of Contents for Lenovo ThinkSystem SR650 V2

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Table of Contents