WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not place your Dell computer in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as carpets or rugs, while it is powered on.
Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer.
Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft Windows operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.
You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs.
Page 15
1. Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 8). 2. Insert the disc or USB key in the computer. → All Programs→ Dell DataSafe Local Backup. 3. Click Start 4. Click Create Recovery Media.
Install the SIM Card (Optional) NOTE: Installing a SIM card is not required if you are using an EVDO card to access the Internet. NOTE: Installing a mini B‑CAS card into the SIM card slot is required to set up and view ISDB‑T digital TV in Japan.
Page 17
Setting Up Your XPS Laptop battery bay SIM card slot SIM card...
Setting Up Your XPS Laptop Enable or Disable Wireless (Optional)
Page 19
3. Press the <Fn><F2> keys again to switch between the wireless enabled or disabled states. NOTE: Pressing the <Fn><F2> keys allows you to quickly turn off wireless radios (Wi‑Fi and Bluetooth), such as when you are asked to disable all wireless radios on an airplane flight. Setting Up Your XPS Laptop...
Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers. For information about the hardware and software requirements for setting up wireless display, go to intel.com. The Intel wireless display feature allows you to share your computer display to a TV without the use of cables.
2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for “Intel Wireless Display Connection Manager” from support.dell.com. NOTE: For more information about wireless display, see the wireless display adapter documentation. Setting Up Your XPS Laptop...
Set Up 3D TV (Optional) NOTE: To know if your TV supports the 3D features available on your computer, see System Requirements at www.nvidia.com/3dtv. 1. Connect your computer to the 3D TV using a HDMI cable. NOTE: The HDMI cable transmits both audio and video signals.
Page 23
For 3D gaming, set the resolution to 720p, 1280x720 and refresh rate to 60/59 Hz in HD 3D mode. Setting Up Your XPS Laptop c. For Blu‑ray 3D playback, set the resolution to 1080p, 1920x1080 and refresh rate to 24/23 Hz in HD 3D mode.
Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com. Setting Up a Wired Connection • If you are using a dial‑up connection, connect the telephone line to the optional...
Page 25
Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. Setting Up Your XPS Laptop To set up your Internet connection: 1. Save and close any open files, and exit any open programs.
Using Your XPS Laptop This section provides information about the features available on your Dell XPS laptop. Right View Features...
Page 27
S/PDIF (mini‑TOSLINK) adapter does not ship with your computer and must be purchased separately. NOTE: You can set up 5.1 channel speakers by using the three audio connectors (5, 6, and 7) or by using the S/PDIF connector (6). Using Your XPS Laptop...
Page 29
NOTE: If you turn off your computer while charging a USB device, the device stops charging. To continue charging, disconnect the USB device and connect it again. NOTE: The USB PowerShare feature is automatically shut off when only 10% of the total battery life remains. Using Your XPS Laptop...
Left View Features USB 3.0 connector — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Provides faster data transmission between your computer and USB devices.
Using Your XPS Laptop Front View Features 9-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see “Specifications” on page 98.
Page 33
USB devices. 7 Security cable slot — Attaches a commercially available security cable to the computer. NOTE: Before you buy a security cable, ensure that it fits into the security cable slot on your computer. Using Your XPS Laptop...
Using Your XPS Laptop Computer Base and Keyboard Features...
Page 35
, battery charge status key keys, touch pad enable or disable key this row. For more information on the multimedia keys, see “Multimedia Control Keys” on page 40. Using Your XPS Laptop , wireless enable or , brightness increase and decrease...
Page 37
Synaptics Pointing Device icon in the notification area of your desktop. For more information, see “Touch Pad Gestures” on page 38. NOTE: To enable or disable the touch pad, press the <Fn><F3> keys on the keyboard. Using Your XPS Laptop...
Status Lights and Indicators Battery Status Light Indicator light status AC adapter solid white Battery solid amber Power Button Light Indicator light status solid white breathing white NOTE: For information on power problems, see “Power Problems” on page 66. Computer state(s) on/standby/off/ hibernate on/standby/off/...
2. Click Start 3. In the search box, type Power Options and press <Enter>. 4. In the Power Options window, click Dell Battery Meter. 5. In the Battery Settings window, click Turn off Battery Charging and then click OK. NOTE: Battery charging can also be disabled in the System Setup (BIOS) utility.
Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical — Allows you to scroll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate vertical auto scrolling.
Page 41
To zoom out: Move two fingers close together to reduce the view of the active window. Using Your XPS Laptop Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist — Allows you to rotate the active content using two fingers where one finger is anchored and the other rotates.
Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys using the System Setup (BIOS) utility or Windows Mobility Center. System Setup 1.
Page 43
Mute the sound Decrease the volume level Increase the volume level Using Your XPS Laptop Play the previous track or chapter Play or pause Play the next track or chapter...
Page 45
NOTE: The battery is charging when the computer is powered using the AC adapter. Windows Mobility Center control — Touch to launch Windows Mobility Center. Instant launch control — Touch to launch a predefined application of your choice. Using Your XPS Laptop...
Audio control-panel control — Touch to launch the Dell Audio control panel. The control panel allows you to setup studio‑quality audio output on your computer. You can also change the audio settings such as volume, external speaker setup, and microphone setup.
Page 47
Using Your XPS Laptop Using the Emergency Eject Hole If the optical drive tray does not eject when you press the eject button, you can use the emergency eject hole to open the drive tray. To open the drive tray using the emergency eject hole:...
1 Microphone — Provides high‑quality sound for video conferencing and voice recording. 2 Camera indicator light — Indicates if the camera is on or off. 3 Camera — Built‑in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression codec, which provides high‑quality video at low data transmission rates.
Page 51
Flick also works vertically when navigating content such as images or songs in a playlist. Using Your XPS Laptop Scroll Allows you to scroll through content. The scroll features include: Pan — Allows you to move the focus on the selected object when the entire object is not visible.
Page 52
Scroll Horizontal — Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the active content on the screen. Twist — Allows you to rotate the active content using two fingers.
WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter).
FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally...
Page 55
After connecting to the Internet, you can access websites, setup an e‑mail account, and upload or download files. Using Your XPS Laptop Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations.
Dell Stage. • Minimize — Drag the Dell Stage window to the bottom of the screen. • Personalize — Select the settings icon and then choose the desired option.
Page 57
Facebook or Flickr when connected to the Internet. • DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web browser.
Web Tiles through the Apps Gallery. NVIDIA Optimus Technology (Optional) Your XPS laptop is equipped with NVIDIA’s Optimus technology. The Optimus technology enhances the performance of your computer, while minimizing the impact on battery life. It enables you to combine the...
Page 59
This may be required for newly released games or applications that do not have a default application profile. Using Your XPS Laptop Changing the Application Profile Settings 1. Right‑click the desktop and select NVIDIA Control Panel.
Using Your XPS Laptop NVIDIA 3DTV Play The NVIDIA 3DTV Play application installed on your computer allows you to play 3D games, watch Blu‑ray 3D videos, and browse 3D photos. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision.
Page 61
Decreases 3D depth <Ctrl><F11> <Ctrl><Alt><Insert> Show/hide in‑game compatibility message Using Your XPS Laptop Function Turns 3DTV Play on/off. NOTE: The gaming performance may reduce when using HD 3D mode even if 3DTV Play is disabled. To maximize performance, select HD or SD mode when 3DTV Play is disabled.
Page 62
<Ctrl><F6> Increases convergence <Ctrl><F5> Decreases convergence Customizing Shortcut Keys To customize the keyboard shortcuts: 1. Right‑click the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if not already expanded) and then click Set keyboard shortcuts.
Blu‑ray 3D, go to www.nvidia.com. NOTE: To see knowledge base articles and frequently asked questions, go to support.nvidia.com. Using Your XPS Laptop Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer.
This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 93) for assistance. NOTE: To replace parts, see the Service Manual at support.dell.com.
Touch Screen Problems Some or all multi-touch features are not working — • Certain touch and multi‑touch features may be disabled. To enable them, double‑ click the Flicks icon in the notification area of your desktop. In the Pen and Touch window, select the Touch tab and ensure that Use your finger as an input device and Enable multi-touch gestures and inking options are selected.
Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).
If the power light is solid white and the computer is not responding — The display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page 93).
• If the display is not responding, press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page 93). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals.
Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: 1. Press <Ctrl><Shift><Esc> simultaneously. 2.
Page 71
– Ensure that the program is installed and configured properly. – Verify that the device drivers do not conflict with the program. – If necessary, uninstall and then reinstall the program. – Write down any error message that is displayed to help in troubleshooting when contacting Dell.
All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. To launch the application, click Start Programs→ Dell→ Dell Support Center→...
NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this...
Ensure that the device that you want to test is displayed in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.
Page 75
2. Turn on (or restart) your computer. 3. When the DELL logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. This may invoke the Pre‑Boot System Assessment (PSA) on your computer.
Page 76
Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window.
Page 77
<Enter>. 5. Type 1 to start the CD menu and press <Enter> to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
Page 78
9. When the tests complete, close the test screen to return to the Choose An Option window. 10. To exit Dell Diagnostics and restart the computer, click Exit. 11. Remove the Drivers and Utilities disc.
You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer. If possible, backup your data files before using these options.
System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.
Factory Image Restore (see “Dell Factory Image Restore” on page 82) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files.
NOTE: Do not disconnect the AC adapter. 3. Turn on your computer. 4. When the DELL logo appears, press <F8> several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;...
• Backup and restore your computer based on file types • Backup files to a local storage device • Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: 1. Double‑click the Dell DataSafe Local Backup icon in the notification area of your desktop.
1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;...
Page 85
Dell Factory Image Restore. Starting Dell Factory Image Restore 1. Turn on the computer. 2. When the DELL logo appears, press <F8> several times to access the Advanced Boot Options window. NOTE: If you wait too long and the...
Page 86
8. Select the check box to confirm that you want to continue to reformat the hard drive and restore the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory‑installed applications have been restored to factory condition.
1. See “Solving Problems” on page 63 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page 72 for procedures on how to run Dell Diagnostics. 3. Fill out the “Diagnostic Checklist” on page 92.
DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision.
Online Services You can learn about Dell products and services on the following websites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) You can access Dell Support through the following websites and e‑mail addresses:...
If you need information about additional products available from Dell, or if you would like to place an order, go to the Dell website at dell.com. For the telephone number to call for your region or to speak to a sales...
Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove...
Page 92
Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated‑support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a label at the bottom of your computer.
Page 94
Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed...
Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to dell.com/ContactDell. 2. Select your country or region.
Windows operating system and features find your Service Tag/Express Service Code — You must use the service tag to identify your computer on support.dell.com or to contact technical support upgrade your computer with new or additional components like a new hard drive...
Page 97
Finding More Information and Resources See: the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at dell.com/regulatory_compliance support.dell.com...
This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see the About Your System section in the Dell Support Center. To launch the Dell Support Center, click the Computer Model...
Page 99
Memory Memory type 1066 MHz/1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone‑in connector, one stereo headphones/speakers connector NOTE: You can also use the connectors to set up 5.1 channel speakers...
Media Card Reader Cards Secure Digital (SD) supported memory card Secure Digital Input Output (SDIO) Secure Digital High Capacity (SDHC) Secure Digital eXtended Capacity (SDXC) Memory Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD‑Picture Card Camera Camera 2.0 megapixel HD resolution Video resolution 1280 x 720...
Page 101
Video Integrated Video Intel HD Graphics controller Video up to 1.6 GB memory Discrete Video NVIDIA GeForce GT 525M controller NVIDIA GeForce GT 540M Video 1 GB DDR3 (GT 525M) memory 2 GB DDR3 (GT 540M) Display Type 15.6‑inch HD WLED, TrueLife 15.6‑inch Full HD RGBLED, TrueLife...
Page 102
Battery 9‑cell “smart” lithium ion: Height 221.07 mm (8.70 inches) Width 54.35 mm (2.14 inches) Depth 42.53 mm (1.67 inches) Weight 0.49 kg (1.08 lb) 6‑cell “smart” lithium ion: Height 209.19 mm (8.24 inches) Width 54.35 mm (2.14 inches) Depth 20.40 mm (0.80 inches) Weight 0.33 kg (0.73 lb)
AC Adapter Output current: 90 W 4.62 A (continuous) 130 W 6.70 A (continuous) Rated output 19.5 VDC voltage Operating 0° to 40°C temperature (32° to 104°F) Storage –40° to 70°C temperature (–40° to 158°F) Keyboard (Backlit) Number of 86 (U.S. and Canada); keys 87 (Europe);...
Page 104
1.30 GRMS Operating Computer Environment Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2‑ms half‑sine pulse; for non‑operating — measured with the hard drive in head‑parked position and a 2‑ms half‑sine pulse):...
Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation.
The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F.
Contacting Dell online 93 Control strip 33 customer service 86 DataSafe Local Backup 79 DellConnect 86 Dell Diagnostics 72 Dell Factory Image Restore 82 Dell Stage 54 Diagnostic Checklist 92 drivers and downloads 95 DVDs, playing and creating 53 email addresses...
Page 108
finding more information 94 flick 48 FTP login, anonymous 87 hard drive activity light 33 hardware problems diagnosing 72 Hardware Troubleshooter 72 help getting assistance and support 85 Internet connection 22 Internet Service Provider 22 memory problems solving 67 mini‑DisplayPort connector 31 Multimedia Control Keys 40 network connection fixing 65...
Page 109
products information and purchasing 88 resources, finding more 94 restoring factory image 82 setup, before you begin 7 shipping products for return or repair 89 SIM card 14 software features 52 software problems 68 solving problems 63 specifications 96 support email addresses 87 support sites worldwide 87 System Recovery Media 81...
Page 110
Program Compatibility Wizard 68 Windows Mobility Center 40 wired network network cable, connecting 9 wireless network connection 65...
Page 112
Printed in the U.S.A. www.dell.com | support.dell.com www.dell.com | support.dell.com...