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Dell P2219HC User Manual
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Dell P2219HC User Manual

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Dell USB-C Monitor
P2219HC/P2419HC/P2719HC
User's Guide
Model: P2219HC/P2419HC/P2719HC
Regulatory model: P2219HCb/P2419HCb/P2719HCt

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Summary of Contents for Dell P2219HC

  • Page 1 Dell USB-C Monitor P2219HC/P2419HC/P2719HC User’s Guide Model: P2219HC/P2419HC/P2719HC Regulatory model: P2219HCb/P2419HCb/P2719HCt...
  • Page 2 Copyright © 2018-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2019 – 05...

  • Page 3: Table Of Contents

    Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents .
  • Page 4 Contacting Dell . . . . . . . . . . . . . . . . . . .

  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

  • Page 6: Product Features

    • Safety,Environmental,and Regulatory Information Product Features The Dell P2219HC/P2419HC/P2719HC monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • P2219HC: 54.6 cm (21.5-inch) viewable area display (measured diagonally). 1920 x 1080 resolution with full-screen support for lower resolutions.

  • Page 7: Identifying Parts And Controls

    • Stand lock. • Energy Gauge shows the energy level being consumed by the monitor in real time. • Arsenic-free glass and Mercury-free for the panel only. • 0.3 W standby power when in the sleep mode. Identifying Parts and Controls Front view Label Description...
  • Page 8 Releases stand from the monitor. Security lock slot Secures monitor with security lock (sold separately). Barcode, serial number, Refer to this label if you need to contact Dell for and Service Tag label technical support. Cable-management slot Use to organize cables by inserting them through the slot.
  • Page 9 Side View Label Description USB downstream ports (2) Connect your USB device. NOTE: You can only use this connector after you have connected the USB Type-C cable to the computer and USB Type-C connector on the monitor. About Your Monitor...
  • Page 10 Bottom View Label Description Power connector Connect the power cable. HDMI connector Connect your computer with HDMI cable (sold separately). Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). DP connector (in) Connect your computer with DisplayPort cable.

  • Page 11: Monitor Specifications

    Monitor Specifications Model P2219HC P2419HC Screen type Active matrix - TFT LCD Panel Type In-Plane Switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 546.10 mm (21.5 inches) 604.52 mm (23.8 inches) Active Area Horizontal 476.06 mm (18.74 inches) 527.04 mm (20.75 inches) Vertical 267.79 mm (10.54 inches) 296.46 mm (11.67 inches)
  • Page 12 Height adjustable stand 130 mm Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) Model P2719HC Screen type...
  • Page 13 Height adjustable stand 130 mm Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) Resolution Specifications Horizontal scan range...
  • Page 14 3 (Use DP) NOTE: Maximum external monitor resolution supported is 1920x1080 60Hz only. Electrical Specifications Model P2219HC/P2419HC Video input signals • HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair • USB Type-C, 600mV for each differential line, 90...
  • Page 15 Inrush current • 120 V: 30 A (Max.) at 0 °C (cold start) • 220 V: 60 A (Max.) at 0 °C (cold start) Physical Characteristics Model P2219HC P2419HC Signal cable type • Digital: DisplayPort, 20 pins • Digital: HDMI, 19 pins • Digital: USB Type-C, 24 pins...
  • Page 16 Weight without stand assembly 3.05 kg (6.72 lb) 3.52 kg (7.76 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 1.64 kg (3.62 lb) 1.65 kg (3.63 lb) Front frame gloss 2-4 (only front chin) 2-4 (only front chin) Model P2719HC...
  • Page 17 Environmental Characteristics Model P2219HC P2419HC Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 20% to 80% (non-condensing) Non-operating • Storage: 10% to 90% (non-condensing)
  • Page 18 If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. P2219HC VESA Horizontal Vertical...
  • Page 19 P2719HC VESA Horizontal Vertical Video Power Indicator Power Consumption Modes Sync Sync Normal Active Active Active White 125 W (maximum)** operation 26 W (typical) Active-off Inactive Inactive Off White Less than 0.3 W*** mode (Glowing) Switch off Less than 0.3 W Energy Star Power Consumption 16.82 W...
  • Page 20 Pin Assignments HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 21 DP connector (in) Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About Your Monitor...
  • Page 22 DP connector (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 23 USB Type-C connector Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About Your Monitor...
  • Page 24 Universal Serial Bus (USB) This section gives you information about the USB ports that are available on the monitor. Your computer has the following USB ports: • 2 downstream - left side USB 3.0 • 2 downstream - bottom side USB 2.0 NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode.
  • Page 25 USB 2 .0 port USB 3 .0 port Pin number Signal name Pin number Signal name VBUS StdA_SSRX- StdA_SSRX+ GND_DRAIN StdA_SSTX- StdA_SSTX+ Shell Shield About Your Monitor...

  • Page 26: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors.

  • Page 27: Setting Up The Monitor

    Setting Up the Monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 28: Using The Tilt, Swivel, And Vertical Extension

    6 Attach the stand assembly to the monitor. a.Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b.Press the stand down till it snaps into place. 7 Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling.
  • Page 29 Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of the monitor. NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support...

  • Page 30: Connecting Your Monitor

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...
  • Page 31 Connecting the DisplayPort cable Connecting the monitor for DP Multi-Stream Transport (MST) function (optional) NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when using the DP out connector. NOTE: When DP in and DP out is connected to a PC and second monitor respectively for the first time, MST will be automatically enabled.

  • Page 32: Organizing Your Cables

    2 Supports USB PD (Power Delivery) profiles up to 65W(20V/3.25A). 3 If your computer requires >65W(20V/3.25A) to operate and the battery is drained, it may not power up or charge with P2219HC/P2419HC/P2719HC USB Type-C PD. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see...

  • Page 33: Removing The Monitor Stand

    Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.

  • Page 34: Wall Mounting (Optional)

    5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 3.05 kg (P2219HC)/3.52 kg (P2419HC)/4.67 kg (P2719HC). Setting Up the Monitor...

  • Page 35: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 36 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to directly access the “Brightness/ Contrast” bar. Shortcut key: Brightness/Contrast Use this menu button to launch the on-screen display (OSD) and select the OSD menu.

  • Page 37: Front-Panel Button

    Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.

  • Page 38: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu.
  • Page 39 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on.
  • Page 40 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. USB Type-C Select the USB Type-C input when you are using the USB Type-C connector. to select the USB Type-C input source. Select the DP input when you are using the DP connector.
  • Page 41 Icon Menu and Description Submenus Color Use the Color menu to adjust the color setting mode. Operating the Monitor...
  • Page 42 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Warm, Cool or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
  • Page 43 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 44 Icon Menu and Description Submenus Display Use the Display menu to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3 or 5:4. Sharpness Makes the image look sharper or softer. to adjust the sharpness from ‘0’ to ‘100’. Dynamic Allows you to increase the level of contrast to provide sharper Contrast...
  • Page 45 Icon Menu and Description Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 46 Icon Menu and Description Submenus Personalize Shortcut Select from Preset Modes, Brightness/Contrast, Input key 1 Source, Aspect Ratio, Rotation set as shortcut key 1. Shortcut Select from Preset Modes, Brightness/Contrast, Input key 2 Source, Aspect Ratio, Rotation set as shortcut key 2. Power Button Allows you to set the state of the power light to save energy.
  • Page 47 Icon Menu and Description Submenus Other Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. Display info Displays the monitor’s current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Off to turn off this feature.
  • Page 48 Firmware version. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
  • Page 49 OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
  • Page 50 When the monitor enters the Power Save mode, the following message will appear: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: If either HDMI, DP, USB Type-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
  • Page 51 When the monitor is currently displaying video from DP/HDMI and the user connects a USB Type-C cable to a notebook/phone that supports DP Alternate mode, if Auto Select for USB-C is selected to Prompt for Multiple Inputs, the following message will appear: Operating the Monitor...
  • Page 52 When you select OSD items of Factory Reset in Other feature, the following message will appear: When you select ‘Yes‘ to reset to default settings, the following message will appear: Troubleshooting for more information. Operating the Monitor...

  • Page 53: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor.

  • Page 54: Built-In Diagnostics

    4 This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

  • Page 55: Always On Usb Type-C Charging

    1 Download the latest application installer (Monitor Firmware Update Utility.exe) from Drivers & Downloads section of the Dell Monitor support site: P2219HC: www.dell.com/P2219HC P2419HC: www.dell.com/P2419HC...
  • Page 56 4 Check current firmware revision: click Update to update the firmware. 5 Wait for the firmware to be updated. 6 Click Close once the firmware is updated. Troubleshooting...

  • Page 57: Common Problems

    Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.
  • Page 58 Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

  • Page 59: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but does • Reset the monitor to factory settings. not fill entire viewing area Cannot adjust OSD does not...

  • Page 60: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your monitor is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 61: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 62: Setting Up Your Monitor

    2 After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 63 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings.

  • Page 64: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

This manual is also suitable for:

P2419hcP2719hc210-aqgc

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