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HP G60-231 Maintenance And Service Manual
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HP G60-231 Maintenance And Service Manual

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Compaq Presario CQ60 Notebook PC
HP G60 Notebook PC

Maintenance and Service Guide

Document Part Number: 488764-003
August 201 1
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.

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Summary of Contents for HP G60-231

  • Page 1: Maintenance And Service Guide

    Compaq Presario CQ60 Notebook PC HP G60 Notebook PC Maintenance and Service Guide Document Part Number: 488764-003 August 201 1 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; and performing...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    1 Product description 2 External component identification Top components ..............2–1 Display components .
  • Page 5 Power button board ............. . . 4–22 Display assembly .
  • Page 6 8 Backup and recovery Creating recovery discs ..............8–1 When to back up .
  • Page 7 Contents...

  • Page 8: Product Description

    Category Description Product name Compaq Presario CQ60 Notebook PC HP G60 Notebook PC Processors Intel® Core™2 Duo processors (6-MB L2 cache, 1066-MHz front side bus (FSB)): ■ T9400 2.53-GHz processor ■ T9600 2.8-GHz processor Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB): ■...
  • Page 9 3 GB ■ up to 128 MB of total available graphics subsystem memory when computer system memory equals or is greater than 512 MB Product description Presario Presario HP G60 CQ60 CQ60 Intel UMA Intel UMA Intel Discrete HP G60...
  • Page 10 (512 × 1, only on computer models equipped with FreeDOS, RedFlag Linux, and Windows Vista® Basic) ■ 4096-MB total system memory (2048 x 2) Product description Presario Presario HP G60 CQ60 CQ60 Intel UMA Intel UMA Intel Discrete HP G60 Presario...
  • Page 11 Realtek 8102E Wireless Integrated WLAN options by way of wireless module: 2 wireless antennae built into display assembly Support for no-WLAN option Product description Presario Presario HP G60 CQ60 CQ60 Intel UMA Intel UMA Intel Discrete HP G60 Presario HP G60...
  • Page 12 90-W AC adapter with localized cable plug support 6-cell, 2.20-Ah, 47-Wh battery Security Security cable slot Product description Presario Presario HP G60 CQ60 CQ60 Intel UMA Intel UMA Intel Discrete HP G60 Presario HP G60 Intel...
  • Page 13 RedFlag Linux Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module Product description Presario Presario HP G60 CQ60 CQ60 Intel UMA Intel UMA Intel Discrete HP G60 Presario HP G60 Intel CQ60 AMD UMA...

  • Page 14: External Component Identification

    Top components Display components Item Component Internal display switch Wireless antennae (2) (select models only) Integrated webcam light (select models only) Integrated webcam (select models only) Internal microphone To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 15: Lights

    Lights Item Component Power lights* (2) Battery light Drive light TouchPad light Caps lock light Wireless light Num lock light *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

  • Page 16: Buttons And Speakers

    Buttons and speakers Item Component Speakers (2) Power button* Wireless button *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. External component identification Description Produce sound. ■ When the computer is off, press the button to turn on the computer.

  • Page 17: Keys

    Keys Item Component esc key fn key Windows logo key Windows applications key Integrated numeric keypad Volume keys Function keys External component identification Description Displays system information about your computer when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key.

  • Page 18: Touchpad

    TouchPad Item Component TouchPad light TouchPad* Left TouchPad button* TouchPad on/off button TouchPad vertical scroll zone Right TouchPad button* *This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware and Sound > Mouse. External component identification Function ■...

  • Page 19: Front Components

    Front components Item Component Power light Battery light Drive light Audio-in (microphone) jack Audio-out (headphone) jack Rear components Component Vents (2) External component identification Description ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■...

  • Page 20: Left-Side Components

    Left-side components Item Component Power connector AC adapter light External monitor port RJ-45 (network) jack HDMI port (select models only) USB port Digital Media Slot (select models only) Digital Media Slot light (select models only) Right-side components Item Component Optical drive Optical drive light USB ports (2) RJ-11 (modem) jack (select models only)

  • Page 21: Bottom Components

    Bottom components Item Component Battery bay Battery release latch WLAN module compartment Vents (4) Memory module compartment Hard drive bay External component identification Function Holds the battery. Releases the battery from the battery bay. Holds the WLAN module. Ä To prevent an unresponsive system, replace the wireless module with only a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 22: Illustrated Parts Catalog

    Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

  • Page 23: Computer Major Components

    Computer major components Illustrated parts catalog 3–2...
  • Page 24 Item Description 16-inch WXGA BrightView display assembly 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes...
  • Page 25 Item Description For use in Portugal For use in Russia For use in Saudi Arabia For use in South Korea For use in Spain For use in Switzerland For use in Thailand For use in Turkey For use in Taiwan For use in the United Kingdom For use in the United States For use in the United States (silver)
  • Page 26 Item Description UMA system board, NVIDIA (includes built-in modem, Digital Media Slot, HDMI port, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, Digital Media Slot, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, HDMI port, and replacement thermal material) UMA system board, NVIDIA (for Presario CQ60 use only;...
  • Page 27 Item Description (15) Power connector cable (16) Optical extension board (17) Bluetooth® module (does not include Bluetooth cable) Bluetooth cable (not illustrated) (18) Base enclosure (includes rubber feet) For use only with computer models equipped with a built-in modem, Digital Media Slot, and an HDMI port (includes card reader, not illustrated) For use only with computer models equipped with a built-in modem and Digital Media Slot, without an HDMI port...
  • Page 28 Item Description (23) WLAN module Atheros AR9280 802.11a/g/n WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...
  • Page 29 Item Description Broadcom BCM4312 802.11b/g WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,...

  • Page 30: Display Assembly Components

    For use only with 15.6-inch HP G60 display bezels (includes microphone and webcam) For use only with 15.6-inch silver HP G60 display bezels (includes microphone) For use only with 15.6-inch silver HP G60 display bezels (includes microphone and webcam) 502957-001 For use only with 16-inch CQ60 display bezels (includes microphone) For use only with 16-inch CQ60 display bezels (includes microphone and webcam) For use only with 15.6-inch CQ60 display bezels (includes microphone)
  • Page 31 Display enclosure (includes logo) For use only with HP G60 computer models For use only with silver HP G60 computer models For use only with Presario CQ60 computer models Display Rubber Kit (not illustrated, includes display bezel rubber screw covers)

  • Page 32: Plastics Kit

    Plastics Kit Item Description Plastics Kit: WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) Memory module compartment cover (includes 2 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) Illustrated parts catalog Spare part number 486621-001 3–1 1...

  • Page 33: Mass Storage Devices

    Mass storage devices Item Description Hard drive (includes connector and bracket) 320-GB, 5400-rpm 250-GB, 5400-rpm 200-GB, 5400-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm Hard Drive Hardware Kit (includes connector, bracket, and screws) Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Blu-ray ROM DVD±RW SuperMulti DL Drive Illustrated parts catalog...

  • Page 34: Miscellaneous Parts

    Miscellaneous parts Description AC adapters: 65-W AC adapter Power cords: For use in Argentina For use in Australia For use in Brazil For use in Denmark For use in Europe For use in India For use in Israel For use in Italy For use in South Africa For use in South Korea For use in Switzerland...

  • Page 35: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...
  • Page 36 Spare part number Description 482260-002 Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial...
  • Page 37 Discrete system board, PM45 (includes built-in modem, Digital Media Slot, and replacement thermal material) 496761-001 16-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone) 496762-001 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam...
  • Page 38 Spare part number Description 496770-001 15.6-inch WXGA BrightView display panel 496771-001 Keyboard for use in the United States (includes keyboard cable) 496771-031 Keyboard for use in the United Kingdom (includes keyboard cable) 496771-041 Keyboard for use in Germany (includes keyboard cable) 496771-051 Keyboard for use in France (includes keyboard cable) 496771-061...
  • Page 39 16-inch display bezel for use with HP G60 computer models (includes microphone) 497098-001 16-inch display bezel for use with HP G60 computer models (includes microphone and webcam) 497099-001 15.6-inch display bezel for use with Presario CQ60 computer models (includes microphone) 497100-001 15.6-inch display bezel for use with Presario CQ60 computer models (includes microphone and...
  • Page 40 16-inch WXGA BrightView silver display assembly for HP G60 computer models (includes microphone and cable and logo) 502950-001 16-inch WXGA BrightView silver display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) 502951-001 15.6-inch WXGA BrightView silver display assembly for HP G60 computer models (includes...
  • Page 41 Illustrated parts catalog 3–20...

  • Page 42: Removal And Replacement Procedures

    Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 43: Grounding Guidelines

    Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 44: Packaging And Transporting Guidelines

    The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam...

  • Page 45: Unknown User Password

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 46: Component Replacement Procedures

    7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and all CMOS settings have been cleared. Component replacement procedures This chapter provides removal and replacement procedures.

  • Page 47: Computer Feet

    Computer feet Description Rubber Feet Kit (includes 6 rubber feet) The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Removal and replacement procedures Serial Number 486623-001 4–6...

  • Page 48: Battery

    Battery Description 6 cell, 2.20-Ah, 47-Wh Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 49: Optical Drive

    Optical drive ✎ The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description DVD±RW and CD-RW SuperMulti Double Layer Combo Drive DVD±RW and CD-RW SuperMulti Double Layer Combo Drive with LightScribe Blu-ray ROM DVD±RW SuperMulti DL Drive Before removing the optical drive, follow these steps: 1.
  • Page 50 Remove the optical drive: 1. Position the computer with the left side toward you. 2. Remove the Phillips PM2.5×9.0 screw 1 that secures the optical drive to the computer. 3. Insert a thin tool, such as a paper clip 2, into the release access. (The disc tray is partially ejected from the optical drive.) 4.

  • Page 51: Hard Drive

    Hard drive ✎ The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description 120-GB, 5400-rpm 160-GB, 5400-rpm...
  • Page 52 3. Remove the three Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer. 4. Grasp the Mylar tab 2 on the hard drive, and then slide the hard drive 3 to the right to disconnect it from the system board.

  • Page 53: Rtc Battery

    RTC battery ✎ Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Memory Module

    Memory module Description 512-MB, PC2-5300 1-GB, PC2-5300 2-GB, PC2-5300 512-MB, PC2-6400 1-GB, PC2-6400 2-GB, PC2-6400 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 55 3. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 4. Remove the memory module 2 by pulling the module away from the slot at an angle. ✎...

  • Page 56: Wlan Module

    WLAN module Description Atheros AR2425 802.11b/g Atheros AR2425 802.11b/g Broadcom BCM4312 802.11b/g Broadcom BCM4312 802.11b/g Atheros AR9280 802.11a/b/g/n Atheros AR9280 802.11a/b/g/n Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 57 2. Disconnect the two antenna cables 1 from the wireless module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 3. Remove the two Phillips PM2.0×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) 4.

  • Page 58: Keyboard

    Keyboard Description For use in the Czech Republic For use in Canada (Silver) For use in Canada For use in France For use in Germany For use in Greece For international use For use in Israel For use in Italy For use in Japan For use in Norway For use in South Korea...
  • Page 59 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
  • Page 60 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the tabs 1 along the right and left edges of the keyboard. 6. Lift the rear edge of the keyboard 2, and then slide it back until it rests on the display. 7.

  • Page 61: Keyboard Cover

    Keyboard cover Description Keyboard cover Silver keyboard cover Before removing the keyboard cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 62 2. Turn the computer display-side up, with the front toward you. 3. Open the computer as far as possible. 4. Release the ZIF connector 1 to which the power button board cable is attached, and disconnect the power button board cable 2 from the system board. 5.

  • Page 63: Power Button Board

    Power button board Description Power button board Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 64: Display Assembly

    Display assembly Description 16-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone and cable and logo) 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and...
  • Page 65 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
  • Page 66 Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove the four Phillips PM2.5x9.0 screws 1 securing the display hinges to the computer. 6.
  • Page 67 9. Remove the display bezel 4. The following display bezels are available: ❏ For use only with 16-inch HP G60 computer models equipped with a webcam module and microphone, spare part number 497098-001. ❏ For use only with 16-inch HP G60 computer models equipped with a microphone, spare part number 497097-001.
  • Page 68 10. If it is necessary to replace the webcam module, release the webcam module 1 as far from the display enclosure as the webcam module cable allows. 11. Disconnect the webcam module cable 2 from the webcam module, and remove the webcam module. The webcam module is available using spare part number 488385-001.
  • Page 69 16. If it is necessary to replace the display panel, remove the two Phillips PM2.0x7.0 screws 1 that secure the display panel to the display enclosure. 17. Remove the display panel 2 from the display enclosure. The following display panels are available: ❏...
  • Page 70 20. If it is necessary to replace the display panel cable, which is attached to the back of the display panel with clear adhesive tape, remove the tape 1 to release the cable from its connector. The display panel cable includes the camera module cable.

  • Page 71: Top Cover

    Top cover Description Top cover (includes TouchPad) Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 72 4. Turn the computer right-side up, with the front facing you. 5. Release the ZIF connector to which the TouchPad cable is attached, and disconnect the TouchPad cable from the system board. 6. Remove the following screws: a. Four Phillips PM2.0x6.0 screws 1 b.

  • Page 73: Touchpad On/Off Button Board And Board Bracket

    TouchPad on/off button board and board bracket Description TouchPad board bracket TouchPad on/off button board (includes cables) Before removing the TouchPad on/off button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74 6. Remove the four Phillips PM2.0x4.0 screws 1 that secure the TouchPad board to the base enclosure. Then remove the TouchPad board and bracket 2. 7. Remove the two Phillips PM2.0x4.0 screws 1 that secure the switch actuator to the TouchPad board bracket, and then remove the actuator 2.

  • Page 75: Audio Board

    Audio board Description Audio board (includes audio board cable) Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 76: Bluetooth Module

    Bluetooth module Description Bluetooth module Bluetooth cable Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 77: Speakers

    Speakers Description Speakers Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 78: Usb Board

    USB board Description USB board USB board cable (includes num lock LED) Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 79: System Board

    System board ✎ The system board spare part kit includes UMA or discrete graphics subsystem memory, built-in modem, and replacement thermal material. Description UMA system board, GM45 (includes built-in modem, Digital Media Slot, HDMI port, and replacement thermal material) UMA system board, GM45 (includes built-in modem, Digital Media Slot, and replacement thermal material) UMA system board, GL40 (includes built-in modem, Digital Media Slot, and replacement thermal material)
  • Page 80 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ■ RTC battery (see “RTC battery” on page ■ Memory module (see “Memory module” on page ■...
  • Page 81 7. Release the power cable from the base enclosure 1. 8. Use the optical drive connector 2 to lift the right edge of the system board 3 until it rests at an angle. 9. Remove the system board 4 from the base enclosure by sliding is up and to the right at an angle. 10.

  • Page 82: Fan/Heat Sink Assembly

    Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with UMA graphics subsystem memory Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with discrete graphics subsystem memory Before removing the fan, follow these steps: 1.
  • Page 83 ✎ Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, you may need to move the fan/heat sink assembly from side to side to detach the assembly. 3. Turn the system board upside down with the fan assembly toward you. WARNING: To avoid damage to the processor, loosen the fan/heat sink screws in the 1-2-3-4 sequence indicated.
  • Page 84 ✎ The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink and the system board components each time the fan/heat sink is removed. Thermal grease is located on the section of the fan/heat sink 1 that services the processor 2. Thermal pads are located on the section of the fan/heat sink 3 that services the Northbridge chip 4.

  • Page 85: Processor

    Processor ✎ The processor spare part kit includes replacement thermal material. Description Intel Core2 Duo (3-MB L2 cache) P8400, 2.26-GHz processor Intel Core2 Duo (3-MB L2 cache) P8600, 2.4-GHz processor Intel Core2 Duo (3-MB L2 cache) P7350, 2.0-GHz processor Intel Core2 Duo (6-MB L2 cache)T9400, 2.53-GHz processor Intel Pentium (1-MB L2 cache) T3200, 2.0-GHz processor Intel Pentium (1-MB L2 cache) T3400, 2.16-GHz processor Intel Pentium (2-MB L2 cache) T5800, 2.0-GHz processor...
  • Page 86 g. Display assembly (see h. Top cover (see “Top cover” on page i. Bluetooth module (see j. System board (see “System board” on page k. Fan/heat sink assembly (see Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.

  • Page 87: Power Connector Cable

    Power connector cable Description Power connector cable Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 88: Setup Utility

    The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. Starting the Setup Utility To start the Setup Utility: »...

  • Page 89: Navigating And Selecting In The Setup Utility

    Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■...

  • Page 90: Exiting The Setup Utility

    Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press select Exit > Exit Saving Changes, and then press ■...

  • Page 91: System Configuration Menu

    System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C4 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only)

  • Page 92: Specifications

    Computer specifications Dimensions Width Depth Height (front to rear) Weight Equipped with 6-cell battery and optical drive Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating...

  • Page 93: 16 And 15.6-Inch Wxga Display Specifications

    16 and 15.6-inch WXGA display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Hard drive specifications 320-GB* Dimensions Height 9.5 mm Width 70 mm Weight 101 g Interface type...

  • Page 94: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-system memory Specifications Read: Write: CD-DA, CD+(E)G, CD-MIDI,...

  • Page 95: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Access time Random Cache buffer Data transfer rate 5X DVD-system memory 8X DVD±RW 8X DVD±R 16X CD-R 16X CD-RW (High Speed) Blu-ray ROM DVD±RW SuperMulti DL Drive specifications Applicable disc Access time Random...

  • Page 96: System Dma Specifications

    System DMA specifications Hardware DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ4 IRQ6 IRQ7* IRQ8 IRQ9* IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎...

  • Page 97: System I/O Address Specifications

    System I/O address specifications I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091...

  • Page 98: System Memory Map Specifications

    I/O address (hex) 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF...
  • Page 99 Specifications 6–8...

  • Page 100: Screw Listing

    This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 486622-001. Phillips PM2.5×6.0 screw Color Quantity Black Where used: 4 screws that secure the display to the computer. Where used: 2 screws that secure the display panel to the display.
  • Page 101 Where used: 1 screw that secures the left speaker to the base enclosure. Where used: 4 screws that secure the system board to the base enclosure. Where used: 2 screws that secure the optical drive connector board to the base enclosure. Screw listing 7–2...

  • Page 102: Phillips Pm2.5X5.0 Screw

    Phillips PM2.5x5.0 screw Color Quantity Black Where used: 3 screws that secure hard drive to the computer. Where used: 3 screws that secure the keyboard to the computer. Screw listing Length Thread 5.0 mm 2.5 mm Head diameter 5.0 mm 7–3...

  • Page 103: Phillips Pm2.5X6.0 Captive Screw

    Phillips PM2.5x6.0 captive screw Color Quantity Black Where used: 1 Two screws that secure the hard drive cover to the computer (screws are secured by C-clips) 2 Two screws that secure the memory module cover to the computer (screws are secured by C-clips) 3 One screw that secures the WLAN cover to the computer (screw is secured by a C-clip) Screw listing Length...

  • Page 104: Phillips Pm3.0X4.0 Screw

    Phillips PM3.0x4.0 screw Color Quantity Black Where used: 4 screws that secure the hard drive bracket to the hard drive. Screw listing Length Thread 4.0 mm 3.0 mm Head diameter 5.0 mm 7–5...

  • Page 105: Phillips Pm2.0X4.0 Screw

    Phillips PM2.0x4.0 screw Color Quantity Black Where used: 2 screws that secure the WLAN module to the computer Where used: 2 screws that secure the optical drive bracket to the optical drive Screw listing Length Thread 4.0 mm 2.0 mm Head diameter 4.0 mm 7–6...
  • Page 106 Where used: 2 screws that secure the power button board to the computer Where used: 1 screw that secures the top cover to the computer Where used: 2 screws that secure the top cover to the computer Where used: 1 screw that secures the top cover to the computer Screw listing 7–7...
  • Page 107 Where used: 2 screws that secure the TouchPad on/off button board to the computer Where used: 2 screws that secure the TouchPad button board bracket to the TouchPad button board Where used: 4 screws that secure the TouchPad button board bracket to the TouchPad button board Screw listing 7–8...
  • Page 108 Where used: 2 screws that secure the audio board to the base enclosure Where used: 2 screws that secure the Bluetooth module to the base enclosure Where used: 1 screw that secures the right speaker to the base enclosure Screw listing 7–9...

  • Page 109: Phillips Pm2.5X9.0 Screw

    Phillips PM2.5x9.0 screw Color Quantity Black Where used: 1 screw that secures the optical drive to the computer Where used: 2 screws that secure the keyboard cover to the computer Screw listing Length Thread 9.0 mm 2.5 mm Head diameter 5.0 mm 7–10...
  • Page 110 Where used: 4 screws that secure the display to the computer Where used: 4 screws that secure the top cover to the computer Screw listing 7–1 1...

  • Page 111: Phillips Pm2.5X7.0 Screw

    Phillips PM2.5x7.0 screw Color Quantity Black Where used: 2 screws that secure the display bezel to the display Screw listing Length Thread 7.0 mm 2.5 mm Head diameter 5.0 mm 7–12...

  • Page 112: Phillips Pm2.0X6.0 Screw

    Phillips PM2.0x6.0 screw Color Quantity Black Where used: 4 screws that secure the top cover to the computer Screw listing Length Thread 6.0 mm 2.0 mm Head diameter 4.0 mm 7–13...

  • Page 113: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Quantity Black Where used: 1 screw that secures the top cover to the computer Screw listing Length Thread 3.0 mm 2.0 mm Head diameter 4.0 mm 7–14...

  • Page 114: Phillips Pm2.0X10.0 Captive Screw

    Phillips PM2.0x10.0 captive screw Color Quantity Silver Where used: 4 screws that secure the fan/heat sink to the base enclosure (screws are secured by C-clips) on computer models equipped with graphics subsystems with UMA memory Screw listing Length Thread 10.0 mm 2.0 mm Head diameter 5.0 mm...

  • Page 115: Phillips Pm2.5X11.0 Captive Screw

    Phillips PM2.5x1 1.0 captive screw Color Quantity Silver Where used: 4 screws that secure the fan/heat sink to the base enclosure (screws are secured by C-clips) on computer models equipped with graphics subsystems with discrete memory Screw listing Length Thread 11.0 mm 2.5 mm Head diameter...

  • Page 116: Backup And Recovery

    Creating recovery discs ✎ HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 117: When To Back Up

    ■ Only one set of recovery discs can be created per computer. ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

  • Page 118: Performing A Recovery

    Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 119: Recovering From The Recovery Discs

    Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) ✎...

  • Page 120: Connector Pin Assignments

    Audio-in (microphone) Audio-out (headphone) Connector pin assignments Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground 9–1...

  • Page 121: External Monitor

    External monitor Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 9–2...

  • Page 122: Hdmi

    HDMI Connector pin assignments Signal Transition minimized differential signal (TDMS) data 2+ Transition minimized differential signal (TDMS) data 2 shield Transition minimized differential signal (TDMS) data 2- Transition minimized differential signal (TDMS) data 1+ Transition minimized differential signal (TDMS) data 1 shield Transition minimized differential signal (TDMS) data 1 shield Transition minimized differential signal (TDMS) data 0+ Transition minimized differential signal (TDMS) data 0 shield...

  • Page 123: Modem)

    RJ-1 1 (modem) RJ-45 (network) Connector pin assignments Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused 9–4...

  • Page 124: Universal Serial Bus

    Universal Serial Bus Connector pin assignments Signal +5 VDC Data - Data + Ground 9–5...
  • Page 125 Connector pin assignments 9–6...

  • Page 126: Power Cord Set Requirements

    The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 127: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People’s Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 128: Recycling

    ✎ Materials disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at This section provides disassembly instructions for the display assembly.
  • Page 129 Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 130 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 131 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 132 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging Å this component and causing exposure to the mercury. 18.
  • Page 133 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 134 AC adapter light 2–7 AC adapters product description 1–5 spare part numbers 3–13 antenna components 2–1 disconnecting 4–16 location 4–16 spare part number 2–1 audio, product description 1–4 audio-in jack location 2–6 pin assignments 9–1 audio-out jack location 2–6 pin assignments 9–1 backing up 8–1 8–2 backup...
  • Page 135 display component recycling 11–1 display hinges removal 4–25 4–27 spare part number 3–9 display inverter, spare part number 3–9 Display Rubber Kit, spare part number 3–10 4–25 display specifications 6–2 drive light 2–2 2–6 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 4–2 product description 1–4 removal 4–9...
  • Page 136 LAN Power Saving 5–4 language, changing in Setup Utility 5–1 left-side components 2–7 lights AC adapter 2–7 battery 2–2 caps lock 2–2 drive 2–2 num lock 2–2 optical drive 2–7 power 2–2 TouchPad 2–2 2–5 wireless 2–2 Main menu 5–3 mass storage devices, spare part number 3–12 media cards, supported 2–7 memory map specifications 6–7...
  • Page 137 operating system 1–6 optical drives 1–4 panel 1–3 ports 1–5 power requirements 1–5 processors 1–1 product name 1–1 security 1–5 serviceability 1–6 TouchPad 2–5 video 2–7 webcam 1–4 wireless 1–4 product name 1–1 3–1 rear components 2–6 recovery methods f11 recovery 8–4 recovery discs 8–4 Recovery Manager 8–3 recovery partition 8–4...
  • Page 138 unknown password 4–4 USB port location 2–7 pin assignments 9–5 user replaceable parts 1–6 vents 2–6 2–8 video, product description 2–1 volume keys 2–4 warranty period 3–1 webcam location 2–1 product description 1–4 removal 4–27 spare part number 3–9 webcam light 2–1 Windows application keys 2–4 Windows logo key 2–4 wireless antenna...

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