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Table of Contents
Related Manuals for HP Pavilion N5402L
Summary of Contents for HP Pavilion N5402L
- Page 1 HP Notebook PC Startup Guide...
- Page 2 Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.A. Startup Guide...
- Page 3 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
- Page 4 CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft License Agreement.
- Page 5 Edition History Edition 1 ... October 2000 Edition 2 ... January 2001 Edition 3 ... August 2001 This manual is printed on recycled paper. Startup Guide...
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Page 7: Table Of Contents
To respond to a low-battery warning...33 Configuring and Expanding Your Computer ...35 Installing RAM Modules...36 Removing RAM Modules ...37 Service and Support ...39 Hewlett-Packard Limited Warranty Statement ...40 Getting Support for Your HP Notebook PC...42 To use the Reference Guide...42 Startup Guide... - Page 8 To get help from the HP notebook web site ...42 To call HP for service and support ...43 Obtaining Repair Service ...46 To receive warranty repair service ...46 To prepare your computer for shipment ...47 Solving Problems with Your Computer...49 Troubleshooting Techniques ...50...
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Page 9: Introducing Your Computer
Introducing Your Computer Startup Guide... -
Page 10: Taking Inventory
This document contains late-breaking information available after the Reference Guide was completed. Double-click the HP Notes icon on the desktop (if available), or click Start, Help and Support, HP Library, HP Notes. This manual contains information about using the standard features of Microsoft Windows. -
Page 11: Identifying Parts Of The Notebook
Identifying Parts of the Notebook Top and right side view One-Touch buttons Power switch Status lights (see “Status lights” on page 15) Pad Lock touch pad on/off button Touch pad (pointing device) Scroll up/down toggle Click buttons Introducing Your Computer Identifying Parts of the Notebook CD-ROM, CD-RW, DVD, or CD-RW/DVD drive... -
Page 12: Front View
Introducing Your Computer Identifying Parts of the Notebook Front view Headphone audio jack Status panel mode select button (on selected models) Status panel (on selected models) Multimedia buttons (on selected models) (see “Multimedia Buttons” in the Reference Guide) Latch (to open computer) Startup Guide... -
Page 13: Rear And Left Side View
Rear and left side view AC adapter (power) jack PS/2 port (external mouse or keyboard) Serial port Parallel port VGA port (external monitor) TV output port USB ports Introducing Your Computer Identifying Parts of the Notebook Microphone jack Kensington lock slot (security connector) PC card slots System-off button (for resetting computer) PC card eject buttons... -
Page 14: Bottom View
Introducing Your Computer Identifying Parts of the Notebook Bottom view Battery Battery latch RAM expansion cover Mini-PCI cover (no user parts inside) Startup Guide... -
Page 15: Status Lights
Status lights Power Battery Caps lock (capital letters) Num lock (numeric keypad) Scroll lock Floppy disk drive access Hard disk drive access CD-ROM, CD-RW, DVD, or CD-RW/DVD drive access Introducing Your Computer Identifying Parts of the Notebook Startup Guide... -
Page 16: Setting Up The Computer
Introducing Your Computer Setting Up the Computer Setting Up the Computer To install the battery Your computer is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown, then press down the front edge until the battery latch clicks shut. -
Page 17: To Connect Ac Power
CAUTION Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product. -
Page 18: To Connect A Phone Line
Setting Up the Computer To connect a phone line Selected models of the HP notebook PC include a built-in modem. If you prefer, you can instead use a PC card modem or an external modem to connect a phone line. -
Page 19: To Turn On The Computer
Plug in the AC adapter and press the standby button again. To set up Windows Your HP notebook has Microsoft Windows XP preinstalled on the hard disk drive. The first time you turn on your computer, a Windows Setup program will automatically run so that you can customize your setup. -
Page 20: To Register Your Computer
By phone You can call your HP Customer Care Center and register by phone. Check “To call HP for service and support” on page 43 for the phone number. -
Page 21: To Reset Your Computer
To reset your computer If Windows or your computer stops responding, you can reset the computer and restart Windows. 1. If possible, shut down Windows: click Start, Turn Off Computer, Turn Off. –or, if this fails– Press CTRL+ALT+DEL, then click Shut Down. 2. -
Page 23: Using Your Computer
Using Your Computer Startup Guide... -
Page 24: Operating The Computer
Using Your Computer Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key. -
Page 25: Pad Lock Touch Pad On/Off Button
Pad Lock (touch pad on/off button) Touch pad (pointing device) Scroll up/down toggle Click buttons • Move a thumb or finger across the touch pad in the direction you want the pointer to move. • Use the click buttons, which function like the left and right buttons on a mouse, to make your selection. -
Page 26: Working In Comfort With A Notebook Pc
HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library (click Start, Help and Support, HP Library) and available on the Recovery CD in \hp\library—as well as at www.hp.com/ergo. - Page 27 • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose.
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Page 29: Traveling With Your Computer
Traveling with Your Computer Startup Guide... -
Page 30: Managing Power Consumption
Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. Windows uses Advanced Configuration and Power Interface (ACPI) to provide manual and automated tools for reducing power consumption. - Page 31 System Hibernation Action Saves the current session to disk, then shuts down. Provides maximum power savings while still allowing you to recover the current session. Restores network connections. When Click Start, Turn Off Computer, then press and hold Shift and click Hibernate. -OR- Configure lid, power switch, or standby button to perform the hibernation action...
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Page 32: Using Battery Power
Using Battery Power Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low. To check the battery status... -
Page 33: To Respond To A Low-Battery Warning
From the Windows taskbar The System Tray on the Windows taskbar can display a power icon that provides detailed battery status information (see Windows help for details). The icon looks like a battery when AC is not connected. • Place pointer over the power icon to display the percentage of charge remaining. •... -
Page 35: Configuring And Expanding Your Computer
Configuring and Expanding Your Computer Startup Guide... -
Page 36: Installing Ram Modules
Installing RAM Modules Installing RAM Modules The notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP PC-133 or higher SDRAM modules only. Static electricity can permanently damage computer chips. Handle the RAM module CAUTION only by its three non-connector edges. -
Page 37: Removing Ram Modules
Removing RAM Modules You’ll need a small Phillips screwdriver to complete this procedure. 1. Click Start, Turn Off Computer, Turn Off. 2. Unplug the AC adapter and remove the battery. 3. Remove the RAM expansion cover located on the bottom of the computer. 4. -
Page 39: Service And Support
Service and Support Startup Guide... -
Page 40: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. - Page 41 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
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Page 42: Getting Support For Your Hp Notebook Pc
Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: •... -
Page 43: To Call Hp For Service And Support
To call HP for service and support If you are unable to solve a problem with your computer, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge during the term of the warranty, for warranty-related questions;... - Page 44 (www.hp.com/notebooks) for the most complete and current list of phone numbers. If the HP notebook product is not normally sold and supported by HP in the country of use, the customer must call one of the supported HP Customer Care Centers located nearest the region.
- Page 45 Philippines Singapore Taiwan Thailand Vietnam Africa/Middle East Dubai Israel Republic of South Africa Getting Support for Your HP Notebook PC Europe +1 (970) 635-1000 Austria +1 (905) 206-4663 Belgium (Dutch) Belgium (French) +52 58 9922 Czech Republic +52 01 800 472...
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Page 46: Obtaining Repair Service
If the HP notebook product is not normally sold and supported by HP in the country of use, it must be returned to a supported country for services. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location. -
Page 47: To Prepare Your Computer For Shipment
To prepare your computer for shipment 1. Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive. While your computer is being repaired, the hard disk may be replaced or reformatted. 2. Hewlett-Packard cannot guarantee the return of removable components. Please remove the following before you send your computer for service: •... -
Page 49: Solving Problems With Your Computer
Solving Problems with Your Computer Startup Guide... -
Page 50: Troubleshooting Techniques
Troubleshooting Techniques This section contains solutions to a few common problems and troubleshooting techniques for your HP notebook PC. Here in the Startup Guide, you will find suggestions about situations that might occur when you cannot access information on your computer. A more complete set of troubleshooting solutions and techniques is in the electronic Reference Guide. -
Page 51: Keyboard, Touch Pad, And Mouse Problems
Keyboard, touch pad, and mouse problems If the touch pad is difficult to control • Customize the touch pad by modifying Mouse properties: click Start, Control Panel, Printers and Other Hardware, Mouse. If the pointing devices don’t work • Don’t touch the touch pad while booting or resuming. If this happens, try the following: •... -
Page 52: Power And Battery Problems
Solving Problems with Your Computer Troubleshooting Techniques Power and battery problems If the computer turns off immediately after it turns on • Battery power is probably extremely low. Plug in the AC adapter or insert a newly charged battery. If the computer keeps beeping •... -
Page 53: Startup Problems
Then plug in the AC adapter, reset the computer using the system-off button, and turn it on by pressing the blue standby button. • If you still get no response, call HP for assistance. If the computer doesn’t boot from battery power •... -
Page 54: Testing Hardware Operation
To run the diagnostic test 1. Restart the computer: click Start, Turn Off Computer, Restart. 2. Press F10 when you see the HP logo. 3. When the menu appears, press Enter to run e-Diagtools. The first time you run the program, you will be prompted to select the language for the program. - Page 55 13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, All Programs, HP e-Diagtools, e-Diagtools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem, click Comments and type the information, then click OK.
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Page 56: Recovering And Reinstalling Software
• On the hard drive under c:\hp\drivers. • On the Recovery CD, under \hp\drivers. • On the HP notebook web site at www.hp.com/notebooks. This web site contains the latest updates of software drivers for your computer. To recover the factory installation of your hard disk The following procedure describes how to recover the original Windows software and operating system that came with your computer. - Page 57 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 15 minutes. If you want to create the hibernate partition without installing the factory software, click Advanced and select not to install the operating system.
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Page 59: Specifications And Regulatory Information
Specifications and Regulatory Information Startup Guide... -
Page 60: Hardware And Bios Specifications
You will find detailed information about your computer's hardware and BIOS specifications in the Reference Guide. Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks). Startup Guide... -
Page 61: Safety Information
Japan India South Africa Argentina Chile People’s Republic of China Specifications and Regulatory Information Rated Voltage and HP Part Number Current 125 Vac (3 A) 8120-6313 250 Vac (2.5 A) 8120-6314 250 Vac (2.5 A) 8120-8699 250 Vac (2.5 A) -
Page 62: Battery Safety
• To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. • The battery pack is suitable for use only with compatible HP notebook models. Check the “Support and Service” section of this Startup Guide for your local HP contact. -
Page 63: Laser Safety
Laser safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1). -
Page 64: Regulatory Information
This section presents information that shows how the HP notebook PC complies with regulations in certain regions. Any modifications to the computer not expressly approved by Hewlett-Packard could void the authority to operate the HP notebook PC in these regions. -
Page 65: Canada
Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304, U.S.A. +1 (650) 857-1501 declares that the product Trade name: Hewlett-Packard Company Product name: Notebook PC Model Number(s): Omnibook XE3 (OB XE3), Pavilion N5D series Notebook PC (D is any number 0–9) complies with Part 15 of the FCC Rules. -
Page 66: European Union
Specifications and Regulatory Information Regulatory Information European Union The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. -
Page 67: Japan
Specifications and Regulatory Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A00-0434JP Name of Equipment: T18M038.00, T18N040.00 Russia Продукт сертифицирован в системе ГОСТ Р Модем сертифицирован в системе ЭЛЕКТРОСВЯЗЬ International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages. - Page 68 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.
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Page 69: Index
33 power status light, 19 resuming from, 31 when used, 31 hot keys, 24 HP Customer Care telephone numbers, 44 HP notebook web site, 42 HP Notes, 10 installing original software, 56 inventory, 10 Kensington lock location, 13 keyboard... - Page 70 52 startup, 53 touch pad, 51 TV port location, 13 port location, 13 VGA port location, 13 voltage requirements, 61 web site HP notebook, 42 Windows manual, 10 reinstalling, 56 setting up, 19 work environment, 26 working in comfort, 26...