Product Features....................21 Control Panel ....................25 Ice and Water Dispenser.................27 Automatic Icemaker ..................28 InstaView......................32 Door in Door .....................32 Drawer.......................34 Extra Space .......................35 Shelf ........................35 Door Basket ......................36 SMART FUNCTIONS LG ThinQ Application ..................37 Smart Diagnosis ....................38 MAINTENANCE Cleaning ......................40 Water Filter .......................41...
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Air Filter ......................42 TROUBLESHOOTING Before Calling for Service................44...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre. •...
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• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS etc.), or heating devices (such as stoves, heaters, etc.) on the appliance. • Do not place any electronic appliance (such as heater and mobile phone) inside the appliance. • If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.
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They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Accessories at the bottom of the front side of the cover with a flat-head screwdriver. *1 This feature is only available on some models. Removing the Left Fridge Door The water supply line is connected to the top right part at the back of the appliance. Hold the water supply connection and gently push the Spanner A collet...
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INSTALLATION Rotate the hinge lever clockwise. Lift the top CAUTION hinge free of the hinge lever latch • When lifting the hinge free of the latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.
INSTALLATION Twist the hinge to raise the pivoting end so that the door can be lifted off. Lift the door off the Correct lower hinge pin and remove it. Incorrect • If the water tube end is damaged, it should be trimmed to ensure it does not leak when refitted.
INSTALLATION • Connect to potable water supply only. Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it • Connecting the water line must only be installed onto the tap. by a qualified plumber and in accordance with •...
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INSTALLATION Door Alignment for Freezer NOTE Door - Spanner Type A If the door of the appliance is not level, adjust the difference in the height of appliance door. - Spanner Type B Open the door and use the spanner loosen the keeper nut by turning it to the left.
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INSTALLATION Door Alignment for Right Fridge Use the spanner to fasten the keeper nut by turning it to the right. Door (Standard Door Model) Open the fridge door and use the spanner rotate the door hinge bolt. NOTE • Levelling the doors may not be possible when the floor is not level, or is of weak or poor construction.
INSTALLATION - If a C-Clip is already inserted on the middle Pull the power plug out, insert and fix it into the hinge, remove the C-Clip before inserting a power plug hook at the rear or on top of the new C-Clip.
NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
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OPERATION • Do not store food for a long period of time if it • Express Freeze must be switched on for 2 hours spoils easily at a low temperature. before fresh products are placed in the freezer compartment. • Do not place unfrozen food in direct contact with food that is already frozen.
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature, the water filter condition and the dispenser mode.
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OPERATION Interior (Two Star *1 This feature is only available on some models. Standard Door Model: Door in Door Model:...
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OPERATION InstaView Door in Door Model: LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. In-Door Icemaker (Fridge) This is where ice is automatically produced and stored. Fridge Door Basket Stores small packages of refrigerated foods, drinks and sauce containers.
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OPERATION This is adjustable to meet individual storage needs. Door in Door Compartment Stores commonly used food items such as beverages and snacks. Vegetable Box Stores fruits and vegetables to keep fresh for as long as possible. Extra Space Stores small food items such as cheese and ham. LED Lamp The LED lamp on the bottom of the fridge door lights up when you open the freezer door.
Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Freezer Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.
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OPERATION NOTE • This function will momentarily stop each time the Water button is pressed if it is in operation and will resume the function after 1 hour. • This function runs automatically for 10 minutes every hour without pressing the Self Care button. •...
OPERATION • For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode. NOTE • The control panel automatically turns off for energy saving. • When the appliance is in the energy saving mode, the display remains off until a door is opened or a button is pressed.
• If discolored ice is dispensed, check the water tank and the water supply for a possible source. If the problem continues, contact the LG Electronics customer information centre. Do not use the ice or water until the problem is...
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OPERATION • Do not touch the ice outlet or the automatic • Throw away the first few batches of ice after icemaker with your hand or a tool. installation. • Dispense ice into a glass before filling it with • The sound of ice dropping into the ice bin is water or other beverages.
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OPERATION Craft Ice Maker Type B • In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice (3 pieces) about every 24 hours. In 6 ICE mode, the Craft Ice icemaker produces 2 batches of round ice (6 pieces total) in the same period.
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OPERATION that accumulates by removing the ice bin and door is opened when the automatic icemaker clearing the passage with a rubber spatula. switch is set to the ON position. Dispensing cubed ice periodically can also help • Keep children away from the dispenser. prevent frost buildup.
OPERATION InstaView • The InstaView Door in Door function may activate if a loud noise occurs near the refrigerator. This feature is only available on some models. • Clean the glass door with a dry cloth. To remove Using the InstaView Door in stubborn stains, slightly moisten a clean cloth Door with lukewarm water or a glass cleaner.
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OPERATION To raise the moving basket, hold the basket in Open the doors completely and remove the the centre and push the basket up until it clicks contents of the Door in Door case. Lift up and into place. pull out the Door in Door case. Lift up and remove the dairy basket from the To lower the moving basket, press up to whole case.
OPERATION Remove the screws from each of the side rails, • Fruit lets moist air out of the crisper for best and lift up and remove the basket from the storage of fruit. case. Removing/Refitting the Fridge Drawer This feature may vary depending on model Refit the Door in Door case in the reverse order purchased.
OPERATION Extra Space Using the Freezer Drawer The sliding freezer drawers allow easy access and Using the Extra Space convenience of use. • Use the upper compartment to store packaged This feature is only available on some models. frozen foods and frequently-used foods. The Extra Space compartment is always slightly cooler than the shelf or door bin areas, so it is a •...
OPERATION Store taller items, such as a gallon container or • Do not clean glass shelves with warm water bottles, by pushing the front half of the shelf while they are cold. Shelves may break if underneath the back half of the shelf. Pull the front exposed to sudden temperature changes or of the shelf forward to return to a full shelf.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
Follow instructions to download and documents please visit https:// install the application. opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of Connecting to Wi-Fi performing such distribution (such as the cost of...
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If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
Contact a plumbing professional if you are uncertain how to check for this condition. - Visit your local dealer or distributor or contact the LG Electronics Customer Information • Do not install on hot water supply lines. The Centre. For further assistance, visit our maximum operating water temperature of this website at lg.com...
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FRONT facing outward. CAUTION • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage. Align tabs on the filter cover with hooks on the fridge wall.
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MAINTENANCE Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. Press and hold the Replace Air Filter button on the control panel for 3 seconds to reset the filter. CAUTION • If you wash the filter with water, the filter performance may also deteriorate.
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TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
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TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Is the fridge or freezer temperature set to 'Warm'? a bad smell. • Set the fridge or freezer temperature to a colder setting. Did you put in food with a strong smell? •...
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• Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Water does not come The supply valve may be turned off. (For Plumbed models Only) out. • Open the water supply valve. • Check if the fridge compartment temperature is too cold, as the water filter can freeze and block the water flow to the dispenser.
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TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open? cover.
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The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
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TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds. Does the rear of the appliance touch the wall? •...
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.