Table of Contents Introduction ...5 How to Use This Manual ...6 Safety Precautions ...8 Printer Driver Functions (Windows) ...15 Opening the Printer Properties Dialog Box ... 16 Printer Properties Dialog Box Description ... 18 BJ Status Monitor Functions ... 32 Cancelling a Print Job ...
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Deleting the Memory Card Startup Utility ... 72 Using the Memory Card Utility (Macintosh) ...74 Starting the Memory Card Utility ... 75 Setting the Application to Be Started ... 78 Deleting the Memory Card Utility ... 81 Routine Maintenance ...84 When to Replace Ink Tank and Maintain Print Head ...
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T-Shirt Transfers TR-201 ... 134 Banner Paper ... 136 Troubleshooting ...139 Cannot Install the Printer Driver ... 140 Print Quality is Poor or Contains Errors ... 142 Printer Does Not Start or Stops During Print Jobs ... 159 Paper Does Not Feed Properly or Paper Jams ... 165 The POWER Lamp Flashes Orange ...
Introduction Thank you for purchasing the Canon S830D Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment.
How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 3.0 or later. The screens shown below are for Acrobat Reader 4.0. Please note that screens displayed by Acrobat Reader 3.0 or 5.0 are slightly different. Use this button to enlarge the viewing screen.
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Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. How to Use This Manual Use this button to search for a word.
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
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Safety Precautions Never plug the printer into a power socket that is shared with other equipment (extension lead, double adapter, etc.). Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service.
Safety Precautions Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around the printer Do not use inflammable sprays near the printer.
Caution You may cause injury or damage the printer if you ignore any of these safety precautions. Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Safety Precautions Power supply Never remove the plug by pulling on the cord. Do not use an extension lead. Never use a power supply voltage other than that supplied in the country of purchase. The correct power supply voltages and frequencies are as follows: Europe: AC 230V 10%, 50Hz USA/Canada: AC 120V, 60Hz...
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Safety Precautions Working around the printer Never put your hands or fingers in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.
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Safety Precautions About the Operation Panel If the operation panel becomes damaged and the liquid crystal solution in the panel leaks out, absolutely do not taste or swallow the liquid. If the liquid is accidentally swallowed, call a physician immediately. If the liquid gets on your hands or clothes, wash them immediately with soap.
In your application, select the command to print a document. The Print dialog box can usually be opened by selecting Print from the File menu. Ensure that Canon S830D is selected in the Name field. Then click the Properties button. The Printer Properties dialog box opens.
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Click the Start button, then select Settings, Printers. For Windows XP, click Start and select Control Panel - Printers and Other Hardware - Printers and Faxes. Select the Canon S830D icon. Open the File menu and select: • Windows Me/Windows 98 •...
Printer Properties Dialog Box Description Note The screens in this section refer to Windows Me/Windows 98 operation. The equivalent screens for Windows XP and Windows 2000 may look slightly different. Printer Driver Functions (Windows) • Main Tab • Page Setup Tab •...
Main Tab Media Type Ensure this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. To select custom Print quality, select Custom and click the Set... button. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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? mark then click the desired item. To see a description of operating procedures, click the Help button. If the button does not appear when using Windows XP or Windows 2000, click the Start button then select Programs - Canon S830D - Guide. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page Setup Tab Page Size Ensure the correct paper size is selected. Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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Printing Type Select the printing method from among the following. Normal-size Printing The document is printed according to the original Fit-to-Page Printing The document is automatically resized to fit the paper size. Scaled Printing Page Layout Printing Pages are reduced and printed so that 2 to 16 document Booklet Printing Poster Printing Banner Printing...
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Amount of Extension When you select Borderless Printing, the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size. You can use the Amount of Extension slide bar to adjust how much the image extends beyond the paper.
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Stamp/Background Tab Stamp Select the check box and choose the stamp. Place stamp over text When selected, the stamp is printed over the print data. Stamp first page only Prints the stamp only on the first page. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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Define Stamp... This allows you to create new stamps, or modify details of a selected stamp. Background Select the check box and choose the background image you wish to use. Background first page only Prints the background image only on the first page. Select Background...
Effects Tab Simulate Illustration Select the check box to manipulate colour image data to produce illustration effects. Adjust the brightness of the image with the Contrast slide bar. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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Monochrome Effects Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using Select Colour. Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colours, especially blues and greens, appear even more vibrant.
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Profiles Tab Printing Profiles This list displays the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main, Page Setup and Effects tabs. The Default Settings profile contains the factory default settings.
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Details Displays all the printer settings selected in Printing Profiles. Description Displays a description of the printer settings selected in Printing Profiles. You can enter the description when saving the printer settings. Add to Profiles... Click to save the settings currently specified in the Main, Page Setup and Effects tabs.
Maintenance Tab Cleaning Click to start print head cleaning. Deep Cleaning Click to start print head deep cleaning. Use this function only if Cleaning has not improved the print quality. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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Print Head Alignment Aligns the print head. For details on print head alignment, refer to Quick Start Guide . Nozzle Check Prints the nozzle check pattern to ensure the print head nozzles are ejecting ink normally. For details, refer to Power Off Click to turn the printer off.
The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar. Click the Canon BJ Status Monitor icon on the Task Bar. The BJ Status Monitor appears.
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Printer Driver Functions (Windows) Note To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button. BJ Status Monitor Functions...
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When errors occur or ink runs low The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper or ink is low. In such cases, take the appropriate action as described in the Printer Status tab. In Windows Me or Windows 98, click the Guide tab and follow the instructions on screen.
Cancelling a Print Job To cancel the current print job, first open the BJ Status Monitor. Click the Canon BJ Status Monitor icon on the Task Bar. Click Cancel Printing. Note If Cancel Printing is greyed out, press the printer's RESUME/CANCEL button to terminate the print job.
Click the Start button and select Programs, Canon S830D, Uninstall. Note For Windows XP, click the Start button and select All Programs, Canon S830D, Uninstall. Click Yes when the confirmation message appears. When all the files have been deleted, click OK.
Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page, such as the size of the print media, and resizing the printed image. To open the Page Setup dialog box, select Page Setup from the File menu in your application program. Paper Size Select the size of the paper for the print job.
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Borderless Printing The image is printed on the entire paper surface, so that no margins are left on the four sides of the paper. The media types available for Borderless Printing are PR-101, PP-101, MP-101 and GP-301/GP-301N. For all other media types, the print quality may decrease. Amount of Extension When you select Borderless Printing, the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size.
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Printer Driver Functions (Macintosh) Save Settings Saves the settings specified in the Page Setup dialog box. Description of Print Settings...
Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing.
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Printer Driver Functions (Macintosh) Print Head Cleaning Print Head Deep Cleaning Note For information about Print Head Alignment, refer to the Quick Start Guide . Description of Print Settings...
Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job. To open the Print dialog box, select Print from the File menu in your application program. Options... Specify the output destination, print order and page layout for the document you are printing.
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Apply... Allows you to register print settings or to implement a previously registered print setting. Media Type Ensure this setting matches the type of paper media loaded in the printer. Details... Allows you to manually set the print quality and colour settings in the Dialog Box.
Detailed Setting Dialog Box To open the Detailed Setting dialog box, select Manual from Print Mode in the Print dialog box, then click Details…. Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box. Printer Driver Functions (Macintosh) Description of Print Settings...
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Print Quality Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed. Halftoning Select either Dither or Diffusion ink dot configurations. Printer Driver Functions (Macintosh) Description of Print Settings...
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Special Effects Panel To display the Special Effects panel, click the Special effects display icon. Simulate illustration Select the check box to manipulate colour image data to produce illustration effects. Adjust the brightness of the image with the Contrast slide bar. Printer Driver Functions (Macintosh) Description of Print Settings...
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Monochrome effects Prints a colour image in a single colour. Select the check box and choose the colour you wish to use. Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colours, especially blues and greens, appear even more vibrant. A major feature of this function is its ability to create vivid backgrounds of fields, trees, oceans, and sky, while maintaining the natural skin tones of people that appear in the images.
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Colour Panel To display the Colour panel, click the Colour display icon. Colour Correction Select a colour correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum colour correction method for printing with a BJ printer. When ColorSync is selected, you should also specify the Print Type and Printer Profile settings.
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Print Type For printing that emphasises intermediate colours, select Photo. For printing that emphasises the brightness of primary colours, select Graphics. For documents that contain large amounts of a basic colour, select Spot Colour. Printer Profile Select optimised colour characteristics (a profile) for the media type and other factors. Gamma Correction This function adjusts the colour contrast (not including pure black and white).
Options Dialog Box To open the Options dialog box, click the Options... button in the Print dialog box. Layout Allows you to print two or four pages of a document on a single page, or to enlarge printing so that a single page spans multiple sheets of paper (Poster Printing). If you select 2Page/Sheet Printing or 4Page/Sheet Printing, you should also set the Page Order to specify the document page order for printing.
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Duplex Printing The document is printed on both sides of the paper. After printing one side, turn the ejected page over, and print on the other side. Fit-to-page Printing The document is automatically resized to fit the paper size. When using this function, ensure you correctly specify the Printer Paper Size.
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Register Settings Dialog Box To open the Register Settings dialog box, click the Apply... button in the Print dialog box. Settings Displays a list of the registered print settings. Defaults Restores the print settings selected in Settings to defaults. A check mark appears next to the selected print settings.
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Printer Driver Functions (Macintosh) Import Imports a set of print settings. To use the settings, select the desired settings in the Settings list and click the Import button. Description of Print Settings...
BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs. You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility. Opening the BJ Print Monitor Select Chooser from the Apple Menu. Set Backgrounding to On.
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BJ Print Monitor Functions ... Click to pause printing of the specified document..Click to resume printing..Click to cancel printing of the specified document. Displays the printer status. If an error occurs, instructions on what to do are displayed.
Cancelling a Print Job When the BJ Print Monitor is running, you can use it to cancel or suspend the currently printing job. Select BJ Print Monitor in the Application Menu. Click the name of the print job you wish to cancel, then click The document selected in the Print Monitor is deleted from the print list and the print job is cancelled.
Using the Printer with a Network The printer can be used with an Ethernet network environment. Follow the steps described below to connect the printer to the network. Before Setting up the Printer • Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide .
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Click Share. Confirm that S830D server is selected in Enter new print server name: then click Send. Confirm that the new print server name has been added to Current print servers then click Close. Click the close box to close the Chooser. •...
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Checking Print Status • Checking print status from the print server To check the status of a print job from the print server, start the BJ Print Monitor. Select BJ Print Monitor in the Application Menu. To close the BJ Print Monitor, select Close Status Window in the File menu. •...
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BJ Status Monitor Functions ... Click to pause printing of the specified document..Click to resume printing..Click to cancel printing of the specified document. Note • You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item.
Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program files associated with it at the same time. Before proceeding, ensure you save any unsaved files in any currently running applications. Load the Setup Software &...
Using the Memory Card Startup Utility (Windows) • Starting the Memory Card Startup Utility • Setting the Application to Be Started • Deleting the Memory Card Startup Utility Using the Memory Card Startup Utility (Windows)
Starting the Memory Card Startup Utility Use and set the Memory Card Startup Utility to change the settings when you insert a memory card or to change the mode of the card slot. Normally, the Memory Card Startup Utility starts automatically when you insert a memory card.
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Double-click the " " icon found on the right side of the task bar. The Memory Card Startup Utility is displayed. Start an application. This item starts the application. (Depending on the application, the contents of the memory card may be displayed.) View card contents in Explorer.
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Eject the Memory Card. When you select this item, the indicator lamp starts blinking, a message is displayed, and the printer gets ready for memory card ejection. When the indicator lamp goes off, press the Eject button to eject the memory card. Note If you are using Windows XP or Windows 2000, the computer recognizes the card slot as a removable disk.
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Do not display this dialogue when a card is inserted. When this checkbox is selected, this screen is not displayed even when a memory card is inserted. Specified application starts according to the Auto- start an application when a card is inserted./Do nothing when a card is inserted.
Setting the Application to Be Started Set the application to be started whenever a memory card is inserted or Start an application. is clicked. Display the Memory Card Startup Utility, and then click Auto-Start Properties Starting the Memory Card Startup Utility The Auto-Start Properties dialog box is displayed.
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Using the Memory Card Startup Utility (Windows) Start the appropriate application [recommended]. When you select this item, the system automatically identifies the type of data stored in the memory card and starts the appropriate application. When this checkbox is cleared, the specified application is not started even if the memory card contains that type of data.
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Always start the same application. When you select this item, the system always starts same application regardless of the type of data stored on the memory card. Note To change the application to be started, click the Change the application in the Auto-Start Properties dialog box, and select the application to be started.
Deleting the Memory Card Startup Utility Delete the Memory Card Startup Utility following the procedure below: Click the Start button, and select Settings and then Control Panel. If you are using Windows XP, the deletion procedure is as follows: Click the Start button, and then select Control Panel.
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Using the Memory Card Startup Utility (Windows) Perform the subsequent operations as instructed on the screen. Deleting the Memory Card Startup Utility...
Using the Memory Card Utility (Macintosh) • Starting the Memory Card Utility • Setting the Application to Be Started • Deleting the Memory Card Utility Using the Memory Card Utility (Macintosh)
Starting the Memory Card Utility Use the Memory Card Utility to change the settings when you insert a memory card or to change the mode of the card slot. Normally, the Memory Card Utility starts automatically when you insert a memory card. To start the Memory Card Utility manually, follow the procedure below.
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Click BJ Utility in the Apple menu. The Memory Card Utility is displayed. Start an application. This item starts the application. (Depending on the application, the contents of the memory card may be displayed.) Using the Memory Card Utility (Macintosh) Starting the Memory Card Utility...
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Change the drive’s read/write attribute. When you select this item, the Drive Settings dialog box is displayed. You can change the mode (read-only mode, and read/write enabled mode) of the card slot by following the instructions displayed on the screen. Be sure to eject the memory card before you change the mode.
Setting the Application to Be Started Set the application to be started whenever a memory card is inserted or Start an application. is clicked. Display the Memory Card Utility, and click Auto-start an application when. Starting the Memory Card Utility The Auto-Start Properties dialog box is displayed.
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Using the Memory Card Utility (Macintosh) Start the appropriate application. When you select this item, the system automatically identifies the type of data stored in the memory card and starts the appropriate application. When this checkbox is cleared, the specified application is not started even if the memory card contains that type of data.
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Always start the same application. When you select this item, the system always starts same application regardless of the type of data stored on the memory card. Note To change the application to be started, click the Change... or Change the application...
Deleting the Memory Card Utility If you no longer need the Memory Card Utility, you can use the Uninstall function to delete the utility. Note If an application software is operating and there are files that have not been saved, be sure to save those files before you delete the Memory Card Utility.
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Using the Memory Card Utility (Macintosh) If a message like the one below is displayed, click the Restart now button. Deleting the Memory Card Utility...
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Using the Memory Card Utility (Macintosh) Restart the computer to delete the Memory Card Utility. Deleting the Memory Card Utility...
Routine Maintenance • When to Replace Ink Tank and Maintain Print Head • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Print Head Cleaning • Print Head Deep Cleaning • Cleaning the Printer • Transporting the Printer Routine Maintenance...
Print Head Cleaning Print Head Deep Cleaning If print head deep cleaning does not resolve the problem, the print head may be worn out. Contact a Canon service representative. If the print quality is poor If the problem remains When to Replace Ink Tank and Maintain Print Head...
• Black: BCI-6BK Note Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality. Ensure that the printer is on, and then open the front cover.
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Remove the empty ink tank. Push the tab and remove the ink tank. Do not touch the lock lever; remove only the ink tank. Important • Handle ink tanks carefully to avoid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
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Routine Maintenance Unpack the new ink tank and pull off the orange tape. Replacing an Ink Tank...
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Remove the orange protective cap from the bottom of the ink tank. Important • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port. Never press here! Ink may squirt out of the tank.
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Insert the ink tank in the print head holder. Press on the "PUSH" mark until the ink tank snaps firmly into place. Close the front cover. The print head holder moves to the right. The ink tank installation process is now complete. Note •...
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink sprays normally from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the colour is incorrect. Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers, or from the printer itself.
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Macintosh With the printer on, load a sheet of A4 or Letter paper in the printer. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utilities dialog box. Select Test Print from the pull-down menu, and then click the Nozzle Check icon.
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Printing the Nozzle Check Pattern through the Printer With the printer on, load a sheet of A4 or Letter paper in the printer. Hold the RESUME/CANCEL button down until the POWER lamp flashes twice. Examining the Nozzle Check Pattern Routine Maintenance Printing the Nozzle Check Pattern...
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Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Routine Maintenance Lines missing here indicate the print head requires cleaning. Unevenness in these patterns indicates the print head requires alignment.
Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be performed either from the printer drivers or from the printer itself. Note Cleaning the head consumes ink, so perform head cleaning only when necessary.
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Macintosh Ensure the printer is on. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utility dialog box. Select Cleaning from the pull-down menu, and then click the Cleaning icon.
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Cleaning the Print Head from the Printer Ensure the printer is on. Hold down the RESUME/CANCEL button until the POWER lamp flashes once. Now the POWER lamp starts flashing and print head cleaning begins. Do not perform any other operations until the head cleaning finishes. After print head cleaning finishes, print the nozzle check pattern to verify that the print head is clean.
Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try deep cleaning, which is a more powerful process. Perform print head deep cleaning from the printer driver. Note Print head deep cleaning consumes more ink than standard print head cleaning, so perform this procedure only when necessary.
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If the print head is still not clean, repeat print head deep cleaning and the nozzle check pattern printing up to three times. If the problem persists, the print head may be worn out. Contact a Canon service representative. Printing the Nozzle Check Pattern...
Cleaning the Printer During normal printing, ink and small scraps of paper accumulate in the printer. When the accumulated debris becomes clearly visible, clean the printer by the following procedure. Turn the printer off. Ensure that the POWER lamp is off and unplug the printer. Caution Always ensure you unplug the printer before cleaning the printer to avoid an electric shock.
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Routine Maintenance Open the front cover, and wipe the interior of the printer with a dry cloth. Wipe away any stray drops of ink, scraps of paper, and dust. Pay special attention to cleaning the black panel that can easily become dirty. Do not touch any of the printer's internal components, such as the Ink Absorber.
Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material and place inside a sturdy box. Turn the printer off. After making sure that the POWER lamp is off, unplug the printer.
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Remove the paper rest and the paper output tray. Disconnect the printer cable from the computer, and then disconnect the power cord from the printer. Routine Maintenance Transporting the Printer...
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Routine Maintenance Secure the printer with adhesive tape as shown, and then pack it in a plastic bag. Transporting the Printer...
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Routine Maintenance Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile", if using a transport company. Transporting the Printer...
Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301/GP-301N • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo Paper Pro PR-101 • Photo Paper Pro PC-101S • Photo Paper Plus Glossy PP-101 •...
• Envelopes with a double flap • Sealed envelopes • Envelopes with an embossed or treated surface • Paper with holes (such as loose-leaf paper) * non-Canon branded paper Printing Media / 17 lb) / 28 lb) Compatible Media Types...
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Weight 64 to 105 g/m (17 to 28 lb) Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer. Types The following types of media can be used. For more information about the media and the printing methods, refer to the specific sections.
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Printing Media T-Shirt Transfers TR-201 Banner Paper Compatible Media Types...
Envelopes Use either European DL or US Com. #10 size envelopes. Preparation for Printing Press down on all four corners and edges of the envelopes to flatten them as shown below. If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.
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If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned.
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Loading • Place envelopes lengthwise with the flap to the left and the address side facing upwards. • Set the Paper Thickness Lever to the right. • Up to 10 envelopes can be loaded at once. Paper Thickness Lever Note If even after removing any curl in the envelopes they still will not feed properly, clean the paper feed roller.
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The paper roller will rotate ten times as it cleans. Repeat this operation three times. Load a sheet of A4 or Letter plain paper in the printer. Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the RESUME/CANCEL button. The paper that is loaded in the printer will feed through the printer and be ejected.
High Resolution Paper HR-101N This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. Loading • Load the paper with the whiter side facing up. • Set the Paper Thickness Lever to the left. •...
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Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Printing Media...
Glossy Photo Paper GP-301/GP-301N This media is still thicker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality. Loading • Load only one sheet at a time. • Load the paper with the whiter side facing up. •...
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• Do not touch the printed surface until the ink is fixed (approx. two minutes). Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note...
High Gloss Photo Film HG-201 This film has an extremely glossy surface, ideal for printing photographs with outstanding results. Loading • Load only one sheet at a time. • Load the film with the cut corner at the upper right. •...
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• Do not touch the printed surface until the ink dries. Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Printing Media...
Glossy Photo Cards FM-101 This photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, ZoomBrowser EX/PhotoRecord (for Windows) or ImageBrowser (for Macintosh). This media is available to print from the operation panel. Loading •...
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Printing Media Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink dries (approx. two minutes). Glossy Photo Cards FM-101...
Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. It is ideal for printing high quality photographs. This media is available in A4/ Letter and 4 6 sizes. Loading •...
Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fixed (approx. 30 minutes). Colours in dark images may appear indistinct at first, but become clearer after about 30 minutes.
Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note For photograph and illustration data that you want to print with Borderless Printing, create the data by using the same size as the paper size, and paste the data so that it fills the editing screen without leaving any margins.
Photo Paper Pro PC-101S Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, ZoomBrowser EX/PhotoRecord (for Windows) or ImageBrowser (for Macintosh).
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Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink is fixed (approx. 30 minutes). Colours in dark images may appear indistinct at first, but become clearer after about 30 minutes.
Photo Paper Plus Glossy PP-101 This is a thick paper with a glossy water-resistant coating and provides superior colour reproduction. It is ideal for printing high quality photographs. This media is available in A4/ Letter and 4 x 6 sizes. Loading •...
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Printer Driver Settings • Media Type: Photo Paper Plus Glossy • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Colours may slightly change if papers are stacked up before the ink is completely dry. It is recommended that you allow the ink to dry for 24 hours.
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Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note For photograph and illustration data that you want to print with Borderless Printing, create the data by using the same size as the paper size, and paste the data so that it fills the editing screen without leaving any margins.
Matte Photo Paper MP-101 This is a thick paper matt water-resistant paper and provides superior colour reproduction. It is suitable for a variety of printing purposes such as paper crafts, calendars and matt photos. This media is available in A4/Letter sizes. Loading •...
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• Do not touch the printed surface until the ink is fixed. Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note...
Transparencies CF-102 This film is ideal for printing presentation material for use with overhead projectors. Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the Paper Thickness Lever to the left. •...
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• Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. Print Side Printer Driver Settings • Media Type: Transparency • Page Size: Ensure the setting matches the size set in the application.
T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backwards when Media Type is set to T-Shirt Transfer in the printer driver. Note For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt transfers.
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Printer Driver Settings • Media Type: T-Shirt Transfer • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as it is printed. Refer to the supplied instructions for details on how to use this media.
Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. •...
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Printing Media Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or floor. Banner Paper...
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Printer Driver Settings • Media Type: Plain Paper • Page Size: When using A4 banner paper: A4 When using letter size banner paper: Letter • Copies: Must be set to "1" to print correctly. • In Windows, select Banner Printing for Printing Type on the Page Setup tab. •...
Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange •...
Cannot Install the Printer Driver Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the Quick Start Guide . If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it.
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In Windows, use Windows Explorer to ensure that the CD-ROM can be read. In a Macintosh, check that the CD-ROM icon is visible. If there is a problem with the CD-ROM, contact a Canon service representative. Windows Cannot Install the Printer Driver...
Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots •...
Troubleshooting Cannot Print to End of Job Confirm the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh.
Colours are Unclear Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab. If you are working in a Macintosh environment, select the Photo or Graphic for the Print Mode in the Print dialog box.
Troubleshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program.
Print Head Cleaning If the problem is not resolved after cleaning the print head several times, the print head may be worn out. Contact a Canon service representative. Note Always ensure you dispose of the protective cap and protective tape from a print head.
Straight Lines are Misaligned Align the print head. Ensure you align the print head every time you install a new print head. Windows Open the Printer Properties dialog box. Click the Maintenance tab. Click Print Head Alignment. Follow the instructions on the screen. Troubleshooting Print Quality is Poor or Contains Errors...
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Macintosh Open the Page Setup dialog box. Click Utilities. Select Test Print from the pull-down menu, and then click Print Head Alignment. Follow the instructions on the screen. Troubleshooting Print Quality is Poor or Contains Errors...
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In the printer driver settings, select a higher print quality setting. Windows Open the Printer Properties dialog box. On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details. Click the Quality icon and then drag the Print Quality slide bar to the Fine end.
Printed Paper Curls or Ink Blots Use high resolution paper or photo paper to print images that require a lot of ink (i.e. pictures with intense colours or photographs). Reduce the Intensity setting in the printer driver and try printing again. Windows Open the Printer Properties dialog box.
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Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details. Click the Colour icon and then drag the Intensity slide bar to set the intensity. Troubleshooting Print Quality is Poor or Contains Errors...
Back of Paper is Smudged If the next page prints before the ink is dry, enable the Pause Page printer driver setting. You can either remove each printed sheet from the output tray as soon as it is printed, or adjust the Ink Drying Wait Time to pause after each sheet has printed. Windows Open the Printer Properties dialog box.
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Macintosh Open the Page Setup dialog box. Click the Utilities button. Select Custom Settings from the pull-down menu. Drag the Ink Drying Wait Time slide bar, and then click Send. You may need to clean some internal parts of the printer. Follow the procedure below.
Ensure you are using suitable paper. • The paper weight must be less than 105 g/m (28 lb). If you use non-Canon brand paper heavier than 105 g/m (28 lb), the print head may scratch the printed surface. Clean the print head first and print with the correct paper.
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Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity, the paper may absorb too much ink and become wavy. This may cause the printed surface to become scratched. Windows Open the Printer Properties dialog box. On the Main tab, select Manual for Colour Adjustment, and then click Set.
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White Streaks Print the nozzle check pattern to check the ink output. If a specific colour does not print in the nozzle check pattern, clean the print head. Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head. For details on print head alignment, refer to "Straight Lines are Misaligned".
Colours are Uneven or Streaked Increase the print quality setting in the printer driver settings. Windows Open the Printer Properties dialog box. On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details. Click the Quality icon and then drag the Print Quality slide bar to the Fine end.
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Set the halftoning method to Diffusion in the printer driver settings. Windows Open the Printer Properties dialog box. On the Main tab, select Custom for the Print Quality setting, and click Set. Click Diffusion for the Halftoning setting. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details.
Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs Troubleshooting...
Printing Does Not Start Ensure the printer is turned on. If the POWER lamp is off, press the POWER button. If the POWER lamp is flashing green, the printer is initialising. Wait until the POWER lamp stops flashing. Note When printing a large amount of data such as a photo or graphics, it takes longer than usual to begin printing.
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Ensure the correct printer driver is selected. In Windows, ensure that Canon S830D is selected in the Print dialog box. In Macintosh, ensure that S830D is selected in the Chooser. Note In Windows, you can set the Canon S830D as the default printer.
Printing Stops Before It is Completed Check the status of the POWER lamp. When the POWER lamp is flashing green, the printer is processing data. Printing a large amount of data such as a photo or graphics takes time for the computer to process the data, during which the printer may appear to not be functioning.
Printing the Nozzle Check Pattern If the problem is not resolved by cleaning the print head several times, the print head may be worn out. Contact a Canon service facility. Check the protective tape has been removed from the print head.
Troubleshooting Print Head Holder Does Not Move to the Centre Ensure the printer is turned on. The print head holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is flashing green, the printer is initialising.
Troubleshooting Paper Does Not Feed Properly Confirm the paper conditions. • If non-Canon brand media, the paper is not too thick (less than 105g/m / 28 lb). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled.
Paper Jams Remove the paper according to the following procedure. Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it.
The POWER Lamp Flashes Orange An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action. Two flashes: Out of paper, paper jam or paper feed error Replace the paper correctly and press the RESUME/CANCEL button.
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flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative to have the waste ink tank replaced.
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Troubleshooting POWER lamp flashes alternate green and orange: An error that requires contacting a Canon service representative may have occurred. Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.
Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault Windows • Other Error Messages Windows • Other Error Messages Macintosh An Error Message is Displayed on the Screen...
Error Writing to USBxxx Ensure the printer is turned on. If the POWER lamp is off, turn the printer on. If the POWER lamp is flashing green, the printer is initialising. Wait until the POWER lamp stops flashing. Ensure the printer is securely connected to the computer. Note If you are using a switch box or other devices, remove and reconnect the printer directly to the computer and try printing again.
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Open the Printer Properties dialog box from the Start menu, and click the Details tab (or Ports tab). If USBPRNnn (Canon S830D) or USBnnn (Canon S830D) ("n" represents a number) is displayed, the USB port is selected. Opening the Printer Properties dialog box directly from the Start...
Troubleshooting Application Error or General Protection Fault Windows Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
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Troubleshooting Check the amount of free space on the hard disk. You may need to increase the amount of free space by deleting any unnecessary files. If the problem only occurs when printing a specific document, try editing the document and then printing it. If this resolves the problem, there may have been a problem in the original document.
Troubleshooting Other Error Messages Windows If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows Me or Windows 98, click the Guide tab for action to be taken in response to the error.
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Troubleshooting If one of the following messages is displayed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files. Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running.
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Other Error Messages If a message with the format "Error No.: Xn" (where "X" represents a letter and "n" represents a number) is displayed: Error No.: X202 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 There is a problem with the printer driver.
Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows Me/Windows 98 only) Troubleshooting Windows Problems Unique to Windows...
The BJ Status Monitor is Not Displayed Ensure "Enable bi-directional support for this printer" is selected. Open the Printer Properties dialog box from the Start menu. Opening the Printer Properties dialog box directly from the Start menu On the Details tab (or Ports tab), click Spool Settings and select "Enable bi-directional support for this printer"...
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Cannot Print in Background (Windows Me/Windows 98 only) Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to delete unnecessary files, or disable background printing. Ensure that background printing is enabled. Open the Printer Properties dialog box.
Troubleshooting Macintosh Problems Unique to the Macintosh • Jagged Text/Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh...
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Troubleshooting Jagged Text/Graphics, or Banded Gradations Ensure your application supports Quick Draw. If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S830D is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Cannot Print in Background Ensure background printing is enabled. In the Apple menu, select Chooser. Click Backgrounding on. Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary files, or disable background printing. Troubleshooting Problems Unique to the Macintosh...
Specifications Printing method: Bubble Jet on-demand Printing resolution: 2400 (horizontal) Print speed (printing with Canon standard pattern): Black printing Colour printing Photo printing (PR-101 A4) Print direction: Bi-directional Print width: 203.2 mm/8.0 in max. (for borderless printing: 216.0mm/8.5 in.) Resident print control mode: Canon extended mode 1200 (vertical) dpi.
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Receive buffer: 80 KB Interface: USB Full Speed Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 2.0 m (6.5 ft) Connectors: USB standard Series B pluggable Acoustic noise level: Approx.
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Power supply: Europe USA/Canada AC 120 V, 60 Hz Australia Power consumption: Standby: Printing: Dimensions (without a paper rest and paper output tray): 430 (W) 301 (D) 16.9 (W) 11.9 (D) Weight: Approx. 5.8 kg (11 lb.) Feed method: Continuous feed through auto sheet feeder For Plain Paper, Envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro,...
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Sheet feeder capacity: Plain Paper (75 gsm) High Resolution Paper Envelopes Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro PR-101 Photo Paper Pro PC-101S Photo Paper Plus Glossy PP-101 A4/Letter : 1 sheet Matte Photo Paper MP-101 Transparencies T-Shirt Transfers Banner Paper...
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High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Transparencies T-Shirt Transfers Banner Paper (17 to 28 lb) for non-Canon brand media HR-101N GP-301/GP-301N HG-201 FM-101 PR-101 PC-101S PP-101 MP-101...
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Printer driver operating environment: Windows IBM PC/AT-compatible computer running on Windows XP, Windows Me, Windows 2000 or Windows 98. Macintosh computer equipped with a USB interface and Mac OS 9.x. Macintosh Hard disk space: Approx. 15 MB to install on Windows Me and Windows 98, 30 MB on Mac OS 8.6~9.x, or approx.
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To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
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A4, B5, A5, 4" x 6" Size 4" x 6" Note When printing on PR-101, PP-101, MP-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled.
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Letter, Legal Size Letter Legal Note When printing on PR-101, PP-101, MP-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. 3.0 mm / 0.12 in 5.0 mm / 0.2 in 6.4 mm / 0.25 in...
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Envelopes Size Printable Area (width European DL 190.5 103.2 mm / 7.5 4.1 in US Com. #10 211.8 98.0 mm / 8.3 3.9 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in height) Printable area 26.5 mm / 1.04 in Specifications...
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Banner Paper Size Banner Paper 33.0 mm / 1.3 in 3.0 mm / 0.12 in 3.4 mm / 0.13 in Min. 2 sheets 3.4 mm / 0.13 in Recommended printing area Printable area Printable Area (width height) A4: 203.2 1774.0 mm / 8.0 69.8 in Letter: 203.2 1668.4 mm / 8.0 65.7 in Max.
Index Application Error Background printing (Macintosh) Background printing (Windows) Banner Paper BCI-6BK BCI-6C BCI-6M BCI-6PC Photo BCI-6PM Photo BCI-6Y BJ Print Monitor (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Booklet Printing Borderless Printing Cancelling a Print Job (Macintosh) Index 32, 176, 180 22, 40...
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Cancelling a Print Job (Windows) Chooser (Macintosh) Cleaning Cleaning the Printer Client (Macintosh) Compatible Media Types Deep Cleaning Duplex Printing Envelopes Error Message Fit-to-page Printing Front cover Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards FM-101 Glossy Photo Paper GP-301/GP-301N High Gloss Photo Film HG-201 High Resolution Paper HR-101N Index...
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Ink Tank Matte Photo Paper MP-101 Media Type (Macintosh) Media Type (Windows) Network (Macintosh) Nozzle Check Pattern Opening the Printer Properties Dialog Box (Windows) Page Setup Dialog Box (Macintosh) Page Size (Windows) Paper feed roller Paper Jams Paper Size (Macintosh) Photo Optimizer PRO (Macintosh) Photo Optimizer PRO (Windows) Photo Paper Plus Glossy PP-101...
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POWER Lamp Print Advisor (Windows) Print Dialog Box (Macintosh) Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driver (Macintosh) Printer Driver (Windows) Printer port Printer Properties Dialog Box (Windows) Printing Area Printing the Nozzle Check Pattern Quiet Mode Replacing an Ink Tank Simulate illustration (Macintosh) Simulate Illustration (Windows) Specifications...
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Uninstalling Printer Drivers (Macintosh) Uninstalling Printer Drivers (Windows) Vivid Photo When to Replace Ink Tank and Maintain Print Head Index 27, 49...