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Linux-based workstations hp workstation xw4000 hp workstation xw6000 Document Part Number: 322495-001 april 2003 This book will help you set up factory-provided software and the Linux® operating system. Basic troubleshooting is also provided should you have problems during initial startup.
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The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Your Linux workstation has pre-installed Red Hat® Linux and HP software. It is initialized the first time you start the workstation. This process takes a few minutes. The Linux Setup Tool utility displays during the initialization process.
software setup customizing the monitor display All video cards that ship with your workstation support multiple refresh rates, resolutions, and color depths. For additional information, see the documentation that shipped with your card. turning off your workstation Ä CAUTION: Turning off your system without using the following instructions may result in a loss of data or a damaged file system.
finding more information Refer to the Documentation Library CD for additional product information in PDF format. The CD contains the following: getting started guide Getting Started (available in print and PDF on library CD) Helps you set up hardware and factory-provided software; also includes basic troubleshooting information should you encounter any problems during initial startup.
software setup using the Documentation Library CD To access the contents of the CD: 1. To view the documents on the CD, download and install Adobe® 2. Insert the CD into your workstation. 3. Browse the CD and click on the index.htm file to launch the CD locating regulatory information Refer to the Safety and Regulatory Information Guide on the Documentation Library CD for product Class information.
Linux system setup and recovery configuring your Linux workstation Make sure there are no disks in the 3.5-inch floppy drive or the CD-ROM drive, then turn on the power switch. As the workstation boots, it describes what is happening with messages on the screen. You do not need to respond to any messages you see.
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Linux system setup and recovery After a few minutes, the start-up process ends and the Linux Setup Tool window, shown below, appears. You can choose from the tabs at the top of the screen to select the various areas of functionality. 2–2 getting started guide...
setting the root password (required) Before you exit, you must set your own root password. enforces this. Click on the Passwords tab at the top of the Setup Tool window. This brings up the window shown below. To set the password: 1.
Linux system setup and recovery changing boot/network parameters Choose the Network tab and the following window displays. There are three kinds of booting protocols that setparms can set up for you: Static, DHCP, and BOOTP. Choose the appropriate protocol based on the following descriptions: static boot protocol If you choose Static booting, you will have to set several networking parameters.
Files that are modified with these network changes are: DHCP boot protocol If you choose DHCP booting, your IP address, hostname, gateway, netmask, domain name, and DNS server information are all set up for you at boot time. It should also set up your NIS information. However, the current DHCP client-side implementation from Red Hat does not request this from the server, so you will have to set that up yourself if you use it.
Linux system setup and recovery graphics parameters To set Monitor and Video parameters, use the Graphics tab at the top of the Setup Tool window. The window (see below) allows you to choose monitor manufacturer/type, video modes and which Default Window Manager to use.
DNS parameters configuration In the Network tab, select the DNS Servers tab to configure you DNS connections. The window contains two other sections: DNS Servers (IP Address) and DNS Search Domains. To set the DNS parameters: 1. Type the network Domain Name Server address in the Server 2.
Linux system setup and recovery system time, timezone, date parameters The “Time/Timezone tab at the top of the Setup Tool screen will display the window shown below which is used for setting your system time and date. To enter the current time, day, month, and year: 1.
This step creates a symbolic link from /etc/localtime to /usr/share/zoneinfo/<timezone>. Selecting the “Set time on Save” option causes setparms to set and save the system clock and the hardware clock with the time and date specified in the Time and Date fields. If you do not select that option, they will remain set to their current value.
Linux system setup and recovery summary This completes the miscellaneous parameters you can set from the Linux Setup Tool window. If you want to erase the changes you have made and keep the current configuration settings, click the Reset Configuration button. The Show Summary window, shown below, contains all the information you entered.
Should a restore of the OS be required, insert the hp workstations Red Hat Linux with hp additions (Binary Disk 1/3) CD and follow the prompts on the screen to successfully complete the restore process. recovering your Linux system This section provides information on how to recover your Linux system should it be required.
Linux system setup and recovery booting your system in Rescue Mode To boot your system in Rescue Mode, enter the following parameter at the installation boot prompt: boot: linux rescue You can get to the installation boot prompt in one of these ways: 1.
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ddcprove depmode e2fsck fdisk fsck fsck.ext2 genhdlist gnome-pty-help grep gunzip NOTE: The man command is not available in Rescure Mode. Make sure you know how to use all the above commands before you use Rescure Mode. If your root filesystem is undamaged, you can mount it and then run any standard Linux utility.
Linux system setup and recovery booting single user mode directly You may be able to boot single-user mode directly. If your system boots, but does not allow you to login when it has completed booting, try rebooting and specifying one of these options at the LILO boot prompt: LILO boot: linux single LILO boot: linux emergency...
This chapter is intended for basic troubleshooting only. A comprehensive Troubleshooting Guide is available on the Documentation Library CD and at http://www.hp.com/go/workstationsupport. See “recovering your Linux system” in Chapter 2 for information regarding software problems. helpful hints If you encounter some minor problem with your computer, monitor,...
basic troubleshooting Ä CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage. solving general problems You may be able to easily resolve the minor problems described in this section.
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solving general problems problem cause Computer will not Computer is not turn on. connected to an external power source. Cables to the external power source are unplugged. A defective PCI card has been installed. Drive power, data, or power supply cables may not be properly connected.
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basic troubleshooting solving general problems (continued) problem cause Ä Computer powered off The unit temperature was automatically and the exceeded. The fan may Power LED is: be blocked or not turning, OR the heatsink is not 1. Flashing Red or properly attached to the Yellow four times processor.
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The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from HP. You will need the FailSafe Key in case of a forgotten password, power loss, or computer malfunction. 1. Make sure the airflow to the computer is not blocked.
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Otherwise, Stand By mode is lost, and you will lose your data. Reflash the ROM using a ROMPaq diskette. See the “Failsafe Boot Block ROM” section of the Desktop Management Guide for more information. Press any key or click the mouse button and, if set, type your password.
solving hardware installation problems You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. solving hardware installation problems problem A new device is not recognized as part of the system. getting started guide cause solution Cable(s) of new...
Reflash the ROM using a system is running ROMPaq diskette. See the in Failsafe Boot “Failsafe Boot Block ROM” Block mode. section of the Desktop Management Guide. Graphics controller not 1. Clear CMOS. present or incorrectly 2. If graphics card has been initialized.
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CAUTION: Some models support ECC memory and non-ECC memory. Other models support only non-ECC memory. For those systems that do support ECC memory, HP does not support mixing ECC and non-ECC memory. In addition, the system will not boot the operating system.
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2. Wipe connector. 3. Reinstall riser board ROM error. Reflash the ROM using a ROMPaq diskette. See the “ROM Flash” section of the Desktop Management Guide. Processor unseated. Reseat processor in system board. should be green. computer, wait 30 seconds, then apply power.
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diagnostic keyboard LEDS, front panel LEDs, and audible codes activity beeps Red or Yellow None Power LED is: 1. Flashing four times per second, OR 2. Flashing two times one second apart, followed by a two second pause, OR 3. Not flashing. getting started guide probable cause recommended action...
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additional information 1–3 battery, real-time clock 3–4 blank screen 3–5 3–6 boot BOOTP protocol 2–5 DHCP protocol 2–5 parameters 2–4 static protocol 2–4 cabling, checking connections 3–1 computer pauses 3–4 date and time display 3–4 diagnostic codes 3–8 DNS configuration 2–7 Documentation Library CD contents 1–3 using 1–4...
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index parameters boot 2–4 date 2–8 DNS 2–7 graphics 2–6 network 2–4 time 2–8 timezone 2–8 passwords, setting root 2–3 problems installing hardware 3–7 solving minor 3–1 3–2 regulatory information 1–4 Rescue mode 2–12 setparms 2–1 setting the root password 2–3 single user mode 2–14 index–2 software...