About this manual This manual contains service and reference information for the following product: ThinkPad X13s Gen 1 Machine types (MT): 21BX, 21BY Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: • This manual is intended only for trained service technicians who are familiar with products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
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ThinkPad X13s Gen 1 Hardware Maintenance Manual...
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This practice ensures correct grounding of the units. • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER ThinkPad X13s Gen 1 Hardware Maintenance Manual...
– “FRU identification” on page 22 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. This program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses. To run the UEFI diagnostic program, do the following: 1.
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
7. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice. 8. In the Changes have been saved window, press Enter. 9. Press F10 to save changes and exit. How to remove the system management password To remove a system management password, do the following: If no supervisor password has been set, do the following to remove the system management password:...
This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next. A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 34. Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
The battery installed is not supported by this system and Replace the battery. will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly ThinkPad X13s Gen 1 Hardware Maintenance Manual...
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Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end ThinkPad X13s Gen 1 Hardware Maintenance Manual...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
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Thermal pad for Wireless WAN card * Thermal pad for System board and LCD cable Camera cable bracket LCD cable bracket M.2 Solid-state drive (SSD) 5G mmWave Wireless WAN card * 5G Wireless WAN card * Heatsink assembly ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Notes: • Depending on the computer model, your computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 43.
USB-C (3.2 Gen 2) power Connect a USB-C compatible connector (external) device or ac power adapter to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup Chapter 6 Locations...
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ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
If you are not sure about whether the 5G mmWave Wireless WAN antennas cable, 5G mmWave Wireless WAN antennas FPC cable and 5G mmWave Wireless WAN antenna kits need to be removed/reassembled/ replaced or not, you can do the following to diagnose: ThinkPad X13s Gen 1 Hardware Maintenance Manual...
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• The following steps can also be used to check the mmWave cable connection after you reassembled mmWave-related parts such as 5G mmWave Wireless WAN card 1. Download the Qualcomm QDART package from https://pcsupport.lenovo.com/downloads/qualcomm_ qdart, and install it. Then, unzip the QDART package.
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You will see TRx Device ID=0/1/2, follow the prompted ID, find the failed modules. Below is an example (it means the right mmWave module is damaged. Before replacing it, try to reassemble it first. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Wait three to five minutes to let the computer cool. Removing the nano-SIM-card and nano-SIM-card tray Note: If the computer you are servicing has a nano-SIM card installed, remove the card with the tray together. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
1010 Base cover assembly Removal step of the base cover assembly Applying labels to the base cover assembly Notes: • Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration. •...
Important notice for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. The Vantage app provides an automatic battery diagnostic test that determines if the built-in battery is defective. A built-in battery FRU should not be replaced unless this diagnostic test shows that the battery is defective.
Removal steps of the built-in battery Torque Step Screw (quantity) Color M1.6 × 2.5 mm, flat-head, nylon-coated (3) Silver 0.1±0.015 Nm (1.1±0.05 kgf-cm) When installing: • Ensure that the connector is attached firmly. • Ensure that the base cover assembly is secured in place. Otherwise, the battery connection may fail. 1030 Thermal bracket (for selected models) For access, remove this FRU: •...
If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Removal steps of the M.2 solid-state drive and thermal pad Step Screw (quantity) Color Torque M2 × 2 mm, flat-head, nylon-coated (1) Silver 0.18±0.015 Nm (1.85±0.15 kgf-cm) 1050 5G Wireless WAN card and 5G mmWave Wireless WAN card (for selected models) For access, remove this FRU: •...
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Removal steps of the 5G Wireless WAN card and 5G mmWave Wireless WAN card Note: For computer models with 5G wireless WAN card, do not include the three 5G mmWave wireless WAN antenna cables. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2 × 2 mm, flat-head, nylon-coated (1) Silver 0.18±0.015 Nm (1.85±0.15 kgf-cm) When installing: • For antenna locations, see “Antenna locations” on page 73. • Ensure that the antenna connectors are attached firmly. 1060 Heatsink assembly For access, remove this FRU: •...
For access, remove these FRUs in order: • “1010 Base cover assembly” on page 59 • “1060 Heatsink assembly” on page 65 Removal steps of the power button module with or without fingerprint reader ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.18±0.015 Nm (1.85±0.15 kgf-cm) When installing: Ensure that the connector is attached firmly. 1080 Speakers assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 59 •...
M2 × 3 mm, flat-head, nylon-coated (3) Black 0.18±0.015 Nm (1.85±0.15 kgf-cm) When installing: • Ensure that the connectors are attached firmly. 1100 Camera cable bracket For access, remove this FRU: • “1010 Base cover assembly” on page 59 ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Removal steps of the camera cable bracket Step Screw (quantity) Color Torque Black 0.18±0.015 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85±0.15 kgf-cm) 1110 LCD cable bracket For access, remove this FRU: • “1010 Base cover assembly” on page 59 Removal steps of the LCD cable bracket Chapter 8 Removing or replacing a FRU...
• “1010 Base cover assembly” on page 59 • “1020 Built-in battery” on page 60 Removal steps of the trackpad and trackpad cable Note: There might exist a waterproof mylar covering the trackpad, remove the mylar before replacement. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Torque Step Screw (quantity) Color M2 × L2 mm, flat-head, nylon-coated (7) Silver 0.18±0.015 Nm (1.85±0.15 kgf-cm) When installing: • A mylar might cover the trackpad, and ensure that you attach the mylar to the trackpad after replacement. • Ensure that the connector is attached firmly. 1130 Wireless WAN antennas (for selected models) For access, remove these FRUs in order: •...
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Removal steps of the Wireless WAN antennas When installing: • Ensure that the connectors are attached firmly. • Ensure that the cables are routed properly. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Antenna locations Wireless LAN auxiliary antenna (black) 5G mmWave Wireless WAN antenna (middle)* (black and blue) Wireless LAN main antenna (gray) 5G mmWave Wireless WAN antenna (left)* (black and green) Wireless WAN auxiliary and MIMO2 antenna* (blue and black with gray) Wireless WAN main and MIMO1 antenna* (orange and white with gray) 5G mmWave Wireless WAN antenna (right)* (black and white) * for selected models...
Step Screw (quantity) Color Torque M2 × 3 mm, flat head, nylon-coated (5) Black 0.18±0.015 Nm (1.85±0.15 kgf-cm) When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. 1160 Wireless LAN antenna assembly For access, remove these FRUs in order: •...
Note: For computer models with the 5G mmWave Wireless WAN card, you need to do calibration after you remove, replace or reassemble the antenna kit, cables and thermal pad. For details, see “5G mmWave calibration (for selected models)” on page 54. ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Removal steps of the 5G mmWave Wireless WAN antennas kit, cable assembly, FFC cable and thermal pad (right) When installing: Ensure that the connectors are attached firmly. Note: For antenna locations, see “Antenna locations” on page 73. 1180 5G mmWave Wireless WAN antenna kit, cable assembly, FFC cable and thermal pad (left) (for selected models) For access, remove these FRUs in order: •...
• “1050 5G Wireless WAN card and 5G mmWave Wireless WAN card (for selected models)” on page 63 • “1060 Heatsink assembly” on page 65 • “1100 Camera cable bracket” on page 68 • “1110 LCD cable bracket” on page 69 • “1150 System board” on page 74 ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Note: For computer models with the 5G mmWave Wireless WAN card, you need to do calibration after you remove, replace or reassemble the antenna bracket. For details, see “5G mmWave calibration (for selected models)” on page 54. Removal steps of the 5G mmWave Wireless WAN antenna bracket (middle) Step Screw (quantity) Color...
For access, remove these FRUs in order: • “1010 Base cover assembly” on page 59 • “1060 Heatsink assembly” on page 65 • “1100 Camera cable bracket” on page 68 • “1110 LCD cable bracket” on page 69 ThinkPad X13s Gen 1 Hardware Maintenance Manual...
Removal steps of the LCD unit Step Screw (quantity) Color Torque M 2.5 × 4 mm, flat-head, nylon-coated (6) Silver 0.29±0.03 Nm (3.0±0.3 kgf-cm) When installing: Ensure that the connectors are attached firmly. 1220 Keyboard bezel assembly with keyboard For access, remove these FRUs: •...
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• “1210 LCD unit” on page 82 Note: For models with 5G mmWave Wireless WAN card, when you remove, replace or reassemble it, you need to do calibration. See “5G mmWave calibration (for selected models)” on page 54 ThinkPad X13s Gen 1 Hardware Maintenance Manual...
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Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, and TRACKPOINT are trademarks of Lenovo. Intel and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Microsoft Teams, Windows, BitLocker, and Cortana are trademarks of the Microsoft group of companies.