Page 2
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 3
Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ❏ Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003"...
❏ Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place the product by the wall, leave more than 10 cm between the back of the product and the wall.
User's Guide Important Instructions Safety Instructions for the Battery ❏ If the battery is not fully charged within the specified time, stop charging. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire. ❏ Do not place the product in a microwave oven or a high-pressure container. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire.
User's Guide Important Instructions Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of your product. Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏...
User's Guide Scanner Basics Scanner Basics Part Names and Functions Input slot Input the original. Loophole Connect straps. USB port USB bus power. Connects a USB cable. To avoid causing any damage, do not add excessive force when connecting the USB cable to the USB port. Buttons and Lights on the Control Panel Buttons and Lights...
Page 12
User's Guide Scanner Basics ❏ Starts or cancels scanning. Start and stop button ❏ Press this when cleaning the inside of the scanner. ❏ Exits Automatic Feeding Mode. Automatic Feeding Mode The scanner is in Automatic Feeding Mode. Scanning starts when an light original is placed in the input tray.
USB cable. (During recovery mode, you cannot update the firm- The scanner has started in recovery ware over a network connection.) mode. 2. Visit your local Epson website for fur- ther instructions. Battery charging errors Indicators Situation...
Assignment). Epson Scan 2 Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. This also allows you to start either as a standalone application or by using TWAIN-compliant application software. Follow the steps below to start Epson Scan 2.
You can download and install this app from the App Store or Google Play. Note: Epson Smart Panel is the successor to Epson DocumentScan. If you want to scan from a smart device, we recommend using Epson Smart Panel.
User's Guide Scanner Basics Maintenance Sheet Codes Contains a Cleaning Sheet (wet type) and Cleaning Sheet (dry type) for use when cleaning inside the scanner, and a Calibration Sheet to adjust the scanned image quality. Part name Codes Maintenance Sheet2 B12B819481 B12B819411 (India only) You can only use Maintenance Sheet with a code.
❏ If the battery runs out quickly even if you are charging the battery within the guaranteed charging temperature range (8 to 35 °C (46 to 95 °F)) or even after it has been fully charged, the battery may be at the end of its service life. Contact Epson support to replace the battery. Charging the Battery...
Page 18
User's Guide Using the Scanner on the Battery 1. Make sure that the computer is on. Wake the computer if it is in hibernate or sleep mode. 2. Connect the scanner to the computer using the micro USB cable. Note: ❏...
& “Making Wi-Fi Settings from the Control Panel” on page 21 & “Scanning Using Epson Smart Panel” on page 48 & Wi-Fi Direct (Simple AP) Connection Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the scanner and the computer or smart device directly.
❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
To use the scanner from a smart device, access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn Access to the website from the smart device that you want to connect to the scanner.
User's Guide Network Settings If your router does not have a WPS button, see your router documentation for instructions on enabling WPS in your router's software. 4. Hold down the button on the scanner until the Ready light flashes, and lights flash alternately (approximately 3 seconds).
User's Guide Network Settings Note: ❏ For details on entering a PIN code, see your router documentation for instructions. ❏ Connection has failed when the Ready light stays on, lights flash simultaneously. Restart the scanner and the router, move them closer together, and then try again. Related Information “Basic Scanning”...
❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
User's Guide Network Settings Disabling the Wi-Fi Slide the switch to the left on the scanner to switch off the Wi-Fi. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Make sure that the scanner is turned off. 2.
User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the scanner. General Specifications for Originals being Scanned Specifications of Standard Size Originals These are the specifications for standard size originals that you can load into the scanner.
Page 27
Fine paper Length: 50.8 to 1,828.8 mm Recycled paper (2.0 to 72.0 in.) Note: You cannot scan long paper using Epson Smart Panel. Specifications for Receipts These are the specifications for receipts that you can load into the scanner. Size Thickness Width: 50.8 to 216.0 mm (2.0 to 8.5 in.)
0.3 mm (0.012 in.) or less (excluding the thickness of the Carrier Sheet) Note: You cannot scan originals using the Carrier Sheet from Epson Smart Panel. Types of Originals that Require Attention The following types of originals may not be successfully scanned.
User's Guide Specifications of Originals and Placing Originals ❏ Photos* ❏ Photo paper* ❏ Original with labels or stickers* ❏ Originals with sticky notes attached* ❏ Ripped originals* ❏ Originals with carbon paper on the back* ❏ Perforated originals* ❏ Originals with staples or paper clips ❏...
User's Guide Specifications of Originals and Placing Originals Note: We recommend loading originals (except plastic card) vertically into the scanner. Related Information “Basic Scanning” on page 37 & “Advanced Scanning” on page 53 & Placing Long Paper Load the original straight into the left side of the input slot, facing up with the top edge facing into the scanner. Slide the original into the input slot until it meets resistance.
❏ Support the long paper on the input side so that it does not drop out of the input slot, and on the output side so that the ejected paper does not fall from the output slot. ❏ You cannot scan long paper using Epson Smart Panel. Related Information “Specifications of Originals”...
Specifications of Originals and Placing Originals Slide the receipt into the input slot until it meets resistance. Note: You cannot scan long receipt using Epson Smart Panel. Related Information “Scanning Different Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode)” on &...
User's Guide Specifications of Originals and Placing Originals Slide the envelope into the input slot until it meets resistance. The envelope shown in the illustration has the opened edge (flap side) facing up, but you can also load envelopes into the scanner with the opened edge (flap side) facing down. Important: Do not load envelopes with adhesives on them.
Page 34
User's Guide Specifications of Originals and Placing Originals Slide the plastic card straight into the input slot until it meets resistance. Important: Do not load plastic cards vertically or at an angle. Related Information “Specifications of Originals” on page 26 &...
User's Guide Specifications of Originals and Placing Originals Placing Irregular Shaped Originals 1. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the left side of the Carrier Sheet with the side to be scanned facing up. 2.
Page 36
❏ If you cannot find an appropriate size for the original you want to scan in Document Size, try changing the setting. Click Scan Settings > Detailed Settings on the Scan Settings window > Document Size on the Epson Scan 2 window, and then select Auto Detect or Customize to create a custom document size.
❏ Using Document Capture Pro (Windows) or Document Capture (Mac OS), you can assign the job to a button on the scanner and run the job by pressing the button. ❏ Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server. Use Epson Scan 2 instead. 1. Place the original.
Page 38
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Document Capture Pro. Note: You may need to select the scanner you want to use from the scanners list.
Page 39
User's Guide Basic Scanning 3. Click New Job. The Job Settings screen is displayed. 4. Set the Job Name.
Page 40
❏ Text Enhancement: Select to make blurred letters in the original clear and sharp. ❏ Correct Document Skew: Select to correct the slant of the original. ❏ Detailed Settings button: Select to use Epson Scan 2 features to adjust scanned images.
Page 41
User's Guide Basic Scanning 6. Click 2. Save, and then make the save settings. ❏ File Name: Check the settings for the file name. Click File Name Settings to add a time stamp or file number counter to the file name. ❏...
Page 42
Related Information “Specifications of Originals and Placing Originals” on page 26 & “Document Capture Pro / Document Capture” on page 14 & “Epson Scan 2” on page 14 &...
Do not use the Fast User Switching function while using your scanner. 1. Start Document Capture. Select Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list.
Page 44
User's Guide Basic Scanning 2. Click The Job List screen is displayed. Note: A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this step and go to step 10. 3.
Page 45
User's Guide Basic Scanning 4. Set the Job Name. 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏...
Page 46
User's Guide Basic Scanning Note: You can also adjust the image using following items. ❏ Text Enhancement: Select to make blurred letters in the original clear and sharp. ❏ Correct Document Skew: Select to correct the slant of the original. 6.
Page 47
User's Guide Basic Scanning 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏...
“Document Capture Pro / Document Capture” on page 14 & Scanning Using Epson Smart Panel To scan from your smart device, search for and install Epson Smart Panel from App Store or Google Play. Note: Connect the scanner to the smart device before scanning.
User's Guide Basic Scanning The scanned image is saved to your smart device, send to cloud service, or send to email. Scanning Using Epson DocumentScan Note: Connect the scanner to the smart device before scanning. 1. Place the original. 2. Start Epson DocumentScan.
Page 50
User's Guide Basic Scanning 4. Make the scan settings. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. ❏ Scanning Side: Select the side of the original you want to scan. ❏...
Page 51
User's Guide Basic Scanning 5. Tap Scan. Scanning starts. 6. Check the scanned image, and then tap Done. Note: To continue scanning, tap Scan More.
Page 52
User's Guide Basic Scanning 7. Tap Save. Note: You can rotate and sort the images by tapping the icons on the bottom of the screen. The scanned image is saved to your storage device.
Click the start button, and then select All Programs > Epson Software > Document Capture Pro. Note: You may need to select the scanner you want to use from the scanners list. 2. Click Scan Settings > Detailed Settings on the Scan Settings window to open the Epson Scan 2 window.
Page 54
User's Guide Advanced Scanning 3. Select Automatic Feeding Mode on the Main Settings tab. 4. Make other settings for scanning on the Epson Scan 2 main window. 5. Click Save. Automatic Feeding Mode starts. light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer.
❏ Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scanned image. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac OS) is installed.
Page 56
User's Guide Advanced Scanning 3. Click on the Scan and bar to display the destination screen. Skip this step if you have already displayed the destination screen. 4. Click Scan Settings to display the Scan Settings screen. 5. Make the scanning settings, and then click OK. 6.
❏ Microsoft® PowerPoint® (.pptx) Note: ❏ Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server. ❏ This feature is only available when the EPSON Scan OCR component is installed. 1. Place the original. 2. Start Document Capture Pro.
Page 58
User's Guide Advanced Scanning 3. Click on the Scan and bar to display the destination screen. If you have already displayed the destination screen, skip this procedure. 4. Click Scan Settings to display the Scan Settings screen. 5. Make the scanning settings, and then click OK. 6.
User's Guide Advanced Scanning 7. Select the Office format file you want to save as from the File Type list. 8. Click Option to display the optional settings window. 9. Make settings for each item in the window, and then click OK. 10.
User's Guide Advanced Scanning 6. Click OK to return to the top screen. Creating and Registering a Job (Mac OS) Explains how to set a job in Document Capture. See the Document Capture help for details on the features. 1. Start Document Capture. 2.
User's Guide Advanced Scanning 3. Click Button Assignment. The Button Assignment screen is displayed. 4. Select the job you want to run on the control panel from the pull-down menu. 5. Click OK to return to the Job List screen. The job is assigned to the scanner’s control panel.
Page 62
User's Guide Advanced Scanning For example, you can make separation settings such as the following. Note: Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server. Split the data every three pages and save as multi-page PDFs (fixed pages) Enter barcode information and save as multi-page PDFs Enter barcode information and separate into folders...
User's Guide Advanced Scanning Sorting and Saving Scanned Images into a Separate Folder You can sort scanned images automatically and save them to a separate folder using Document Capture Pro. To sort scanned images, you can use a variety of detection methods such as blank pages inserted between the originals or barcodes on the originals.
Page 64
User's Guide Advanced Scanning 5. Set the Job Name. 6. Make scanning settings on the 1. Scan tab. You can scan the original continuously using Automatic Feeding Mode. Click Detailed Settings and select Automatic Feeding Mode.
Page 65
User's Guide Advanced Scanning 7. Click 2. Save, make the save settings, and then select Apply job separation. 8. Click Separation Settings.
Page 66
User's Guide Advanced Scanning 9. Select Separator on the Job Separation Settings screen. ❏ Fixed Page: Select to separate by each specified page and split into files. ❏ Blank Page: Select to separate by detecting blank pages. ❏ Barcode: Select to separate by detecting barcodes. ❏...
Page 67
User's Guide Advanced Scanning 11. Click 3. Send, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click Help for details on each item. 12. Click OK to close the Job Settings screen. 13.
Page 68
User's Guide Advanced Scanning The separation job is performed. 16. Follow the on-screen instructions. The scanned image is separated and saved using the settings you made for the job. Related Information “Scanning Using Document Capture Pro (Windows)” on page 37 &...
User's Guide Maintenance Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏...
Note: ❏ If dirt still remains, try using the Cleaning sheet (wet) sold as a Maintenance Sheet in the Epson store. Remove the Cleaning sheet (wet) from its bag, unfold it, and then follow the same steps as when cleaning the product using the Cleaning sheet.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Select Go > Applications > Epson Software > EPSON Software Updater. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website.
If a Wi-Fi connection error has occurred, check the Wi-Fi connection settings. ❏ Make sure Epson Scan 2 is installed correctly. ❏ If the firmware update fails and the scanner enters recovery mode, update the firmware again using a USB connection.
❏ Power Save settings might be set in Epson Scan 2 Utility. Start Epson Scan 2 Utility, click the Power Save tab, and then enter a longer value or set it to Off. To start Epson Scan 2 Utility, see following for details.
& “Installing Your Applications” on page 87 & “Epson Scan 2” on page 14 & Removing Jammed Originals from the Scanner If paper jams inside the scanner, slowly remove the jammed paper by gently pulling it in which ever direction...
If you cannot remove it, contact your local dealer. ❏ Do not pull the jammed paper too forcefully, otherwise the document may be damaged slightly. ❏ Epson Smart Panel does not support scanning for long paper. The Originals Get Dirty Clean the inside of the scanner.
❏ Check that Remove Background is selected. This feature is only available for Windows. Click Scan Settings > Detailed Settings on the Scan Settings window, and then click the Advanced Settings tab on the Epson Scan 2 window > Remove Background. ❏ Check that Text Enhancement is selected.
❏ Check that Descreening is selected. This feature is only available for Windows. Click Scan Settings > Detailed Settings on the Scan Settings window, and then click the Advanced Settings tab on the Epson Scan 2 window > Descreening. ❏ Change the resolution, and then scan again.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
Page 82
User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the scanner even though network settings of the scanner are no problem, see the following. ❏...
Page 83
User's Guide Solving Problems ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the scanner because the scanner only supports communication over 2.4 GHz.
Page 84
User's Guide Solving Problems Checking the SSID for the Computer Windows Select Control Panel > Network and Internet > Network and Sharing Center. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
❏ If a computer is connected to the scanner by USB while another computer is also connected to the scanner over a wireless connection and Epson Scan 2 is running on this computer, scanned images are saved to the wirelessly connected scanner when you press the scanner button.
Page 86
Uninstalling Your Applications for Mac OS Note: Make sure you installed EPSON Software Updater. 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.
User's Guide Technical Specifications Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum radio-frequency power transmitted 20 dBm (EIRP) Coordination Modes *1 *2 Infrastructure mode, AP mode Wireless Security *1 *3 WEP (64/128bit), WPA2-PSK (AES) Not supported for IEEE 802.11b. AP mode connection and Wi-Fi connection can be used at the same time.
Operating conditions Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. System Requirements The following shows the system requirements for Epson Scan 2. Some applications may not support all of the operating systems.
Page 91
User's Guide Technical Specifications Windows Windows 10 (32-bit, 64-bit) Windows 8.1 (32-bit, 64-bit) Windows 8 (32-bit, 64-bit) Windows 7 (32-bit, 64-bit) Windows Vista (32-bit, 64-bit) Windows XP Professional x64 Edition Service Pack 2 Windows XP (32-bit) Service Pack 3 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2...
This equipment contains the following wireless module. Model: WM294V2-E01 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Standards and Approvals Standards and Approvals for Australian Models AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: J421A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the product.
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline Phone: +62-1500-766 Fax: +62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail JAKARTA Epson Sales and Wisma Keiai Lt.
Page 98
Center Samarinda Kelurahan Sempaja Selatan escsmd@epson-indonesia.co.id Kecamatan Samarinda UTARA - SAMARINDA - KALTIM escsmd.support@epson-indonesia.co.id SURABAYA Epson Sales & Jl. Haji Abdul Wahab Saimin, Ruko 031- 5120994 Service Surabaya Villa Bukit Mas RM-11, Kec. Dukuh sby-technical@epson-indonesia.co.id (barat) Pakis, Surabaya - 60225 sby-admin@epson-indonesia.co.id...
Kec.Sirimau - Ambon 97127 For other cities not listed here, call the Hot Line: 08071137766. Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
Where to Get Help Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...