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Printer Does Not Pick Up or Feed the Paper/"No Paper" Error
Make sure paper is loaded in the rear tray.
Check1
Loading Paper
When loading paper, consider the following.
Check2
•
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
•
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
•
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
•
guides with the paper stack.
Loading Paper
Is paper too thick or curled?
Check3
Unsupported Media Types
When loading envelopes, consider the following.
Check4
When printing on envelopes, see
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Make sure media type and paper size settings match with loaded paper.
Check5
Make sure that there are not any foreign objects in the rear tray.
Check6
If the paper tears in the rear tray, see
If a foreign object is inside the rear tray, remove it according to the following procedure.
1. Turn off the power of the printer and disconnect the power plug from the outlet.
1.
2. Fold one A4 sheet in half and insert it horizontally into the rear tray.
2.
Insert the paper so that your hand does not directly touch the part in the center of the rear tray when
removing the foreign object.
Loading
Envelopes, and prepare the envelopes before printing.
What to Do When Paper Is Jammed
207
to remove it.
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