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Epson GT-10000 User Manual
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Epson GT-10000 User Manual

Epson GT-10000 User Manual

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COLOR SCANNER
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  • Page 1 COLOR SCANNER USER’S GUIDE...

  • Page 2: Copyright Notice

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other scanners.

  • Page 3: Table Of Contents

    Contents Chapter 1 WELCOME! About Your Scanner Registering Your Scanner About Your Software About Your Documentation Warnings, Cautions, and Notes Reading Your Reference Guide Reading Your Other Electronic Manuals Chapter 2 SETTING UP YOUR SCANNER Unpacking Your Scanner Choosing a Good Place for Your Scanner Identifying Scanner Parts Installing the SCSI Interface Board Unlocking the Scanner...
  • Page 4 Scanning Color Images Scaling (Resizing) Images Batch Scanning Scanning From Start to Finish Placing Your Original Document Scanning with EPSON TWAIN Pro Using the ] Start Button Setting Up the ] Start Button Setting Up Presto! PageManager for One-Touch Scanning Chapter 5...
  • Page 5 Software Problems Uninstalling the Scanner Software Uninstalling EPSON TWAIN Pro on Windows 98 Uninstalling EPSON TWAIN Pro on Windows 95 and Windows NT 4.0 93 Uninstalling EPSON TWAIN Pro Network Uninstalling EPSON Scan Server Solving Problems with the Automatic Document Feeder...
  • Page 6 Appendix A INSTALLING THE TCP/IP PROTOCOL Installing the TCP/IP Protocol on Windows 98 and Windows 95 Assigning an IP Address Installing the TCP/IP Protocol on Windows NT 4.0 Assigning an IP Address Appendix B SPECIFICATIONS Scanning Electrical Environmental Safety Approvals Resistance to Noise SCSI Interface Initialization Methods...

  • Page 7: Chapter 1 Welcome

    About Your Scanner Your EPSON GT-10000 scanner includes these features: EPSON scanner software lets stand-alone users or network clients control scanning directly from their workstation. Large scan bed and optional auto document feeder let you quickly scan anything from a two-page book spread to a double-sided, 50-page document.

  • Page 8: Registering Your Scanner

    Registering Your Scanner Please take a minute to fill out the registration card for your EPSON GT-10000 scanner and mail it back to us. This enables you to receive special information on options, new products, and software upgrades. You’ll get immediate attention if you have a problem with your scanner.

  • Page 9: About Your Documentation

    Installing the TCP/IP Protocol, if necessary. Scanner specifications and important notices. For detailed instructions on using your scanner software, see your EPSON GT-10000 Software Reference Guide in the Manuals folder on the EPSON GT-10000 Scanner Software CD-ROM. There are also electronic manuals for Presto! PageManager, PhotoDeluxe, TextBridge Pro, and Acrobat Reader on the CD-ROM.

  • Page 10: Reading Your Reference Guide

    Netscape Navigator or Internet Explorer, versions 3.0 or later.) Follow these steps to view the manual: 1. Insert your scanner software CD-ROM. When you see the EPSON Software Setup screen, click the If the EPSON Software Setup screen doesn’t appear, double-click the icon on your desktop.

  • Page 11: Reading Your Other Electronic Manuals

    3. Click View Reference Guide click a topic to expand its contents 4. Click one of the topics on the left to expand its contents. Then click the subtopic you want to view. Reading Your Other Electronic Manuals To read your electronic manual for Presto! PageManager, PhotoDeluxe, TextBridge Pro, or any other PDF manuals, you’ll use Acrobat Reader.
  • Page 12 PageManager User’s Manual Adobe PhotoDeluxe Business Edition—Insert your scanner software CD-ROM. When the EPSON Software Setup screen appears, click PhotoDeluxe Acrobat Reader—Select TextBridge Pro—Insert your scanner software CD-ROM. When the EPSON Software Setup screen appears, click then double-click the double-click Usrguide.pdf...

  • Page 13: Chapter 2 Setting Up Your Scanner

    7. Turn on your scanner first, then turn on your computer. 8. Install the SCSI software, scanner software, and any other software applications on your EPSON GT-10000 Scanner Software CD-ROM. Unpacking Your Scanner Remove the scanner from the box, then remove the packing material from your scanner.

  • Page 14: Choosing A Good Place For Your Scanner

    Along with this guide, your EPSON GT-10000 comes with these items: SCSI cable Choosing a Good Place for Your Scanner Here are some points to consider: Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate properly.

  • Page 15: Identifying Scanner Parts

    Identifying Scanner Parts Your scanner has the following parts: carriage (at home position) transportation lock terminator switch SCSI interfaces ] Start button SCSI ID dial ADF interface AC inlet document cover document table lights and buttons Setting Up Your Scanner...

  • Page 16: Installing The Scsi Interface Board

    Installing the SCSI Interface Board You must install your SCSI board before installing the scanner driver and software applications. If you already have a SCSI board installed in your PC, skip this section. For additional installation information, see the documentation for your SCSI board or computer.

  • Page 17: Unlocking The Scanner

    Unlocking the Scanner Before connecting the scanner to a power source, you must release the transportation lock, located on the left side of the scanner. Use a coin or large flat-head screwdriver to turn the transportation lock to the unlocked position, as shown. Always lock the transportation lock before moving the scanner.

  • Page 18: Setting The Scsi Terminator

    Setting the SCSI Terminator The scanner’s SCSI terminator is built-in, with a switch to turn it on or off on the scanner’s back panel. If the scanner is your only SCSI device, leave the terminator turned (the default setting). If the scanner is the last device in the chain, leave the terminator turned If the scanner is in the middle of a chain, turn the switch Setting Up Your Scanner...

  • Page 19: Connecting The Scanner To Your Computer

    Connecting the Scanner to Your Computer To make sure your scanner is working properly, it’s a good idea to turn it on before you connect it to your computer. Open the scanner’s document cover so you can see the operation of the lamp carriage, and press the As the scanner initializes, the OPERATE light on the scanner’s front panel comes on.

  • Page 20: Installing The Scsi Software

    If your system doesn’t automatically detect the SCSI board, run EZ-SCSI, a special Windows SCSI configuration utility. Insert your EPSON GT-10000 Scanner Software CD-ROM in your drive. The EPSON Software Setup window should appear. Click Browse this CD...
  • Page 21 If the SCSI driver wasn’t automatically installed, and EZ-SCSI fails to find the driver, follow the steps below. You may be asked to insert your Windows operating system CD-ROM during software installation. Please have your Windows CD-ROM handy, in case it is needed. 1.

  • Page 22: Installing The Scsi Software For Windows Nt 4.0

    CD-ROM with your Windows disk and click continue. You may be prompted to re-insert the EPSON disk after the Windows disk. 7. When you see a screen indicating that installation is complete, click Add New Hardware Wizard closes, and you return to the Windows desktop.
  • Page 23 Before you start, turn on your scanner, then turn on your computer. 1. Log onto Windows NT. After you see the Windows desktop icons, click , then Settings Control Panel Double-click SCSI Adapters dialog box on the right. 2. Click the tab.

  • Page 24: Installing The Scanner Software

    6. When you see the screen on the right prompting you for the location of the driver, check Specify a location Browse to the following location on the CD-ROM: Adaptec\Ezscsi Then click Next (The example screen shows D as the CD-ROM drive letter; your CD-ROM drive letter may be different.) 7.

  • Page 25: Installing The Software For Windows 98

    Installing the Software for Windows 98 This procedure automatically installs your EPSON TWAIN Pro driver for stand-alone scanning. Follow the instructions in this section to install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin installing software, make sure you recalibrate your monitor to factory specifications.
  • Page 26 3. Select Search for the best driver for your device 4. Insert the EPSON GT-10000 Scanner Software CD-ROM in your drive. 5. Select Specify a location necessary. Browse to EPSON\ENGLISH\WIN98 CD-ROM drive. Then click (The example on the right shows H as the CD-ROM drive.
  • Page 27 The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings. You won’t need to change the screen calibration as long as you continue to use the same display. If you need to...

  • Page 28: Testing Your Scanner Connection

    TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver, which is already installed on your computer, lets you scan to an EPSON GT-10000 connected to your computer. If you want to install software for a network scanner, see Chapter 5, “Network Scanning,” instead.

  • Page 29: Setting Up The Default Scanner

    Ready Setting Up the Default Scanner If you have more than one scanner connected to your computer and you’re running Windows 98, you can set up the EPSON GT-10000 as your default scanner. 1. Double-click the Scanners and icon on your Control Panel.

  • Page 30: Installing The Software For Windows 95

    Installing the Software for Windows 95 Follow the instructions in this section to install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM for stand-alone scanning. Before you begin installing software, make sure you recalibrate your monitor to factory specifications.
  • Page 31 Other Locations 4. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-ROM drive: EPSON\ENGLISH\WIN95 click (The example on the right shows E as the CD-ROM drive. Your CD-ROM drive letter may be different.)
  • Page 32 TWAIN Pro, Presto! PageManager, and Acrobat Reader. Installing Other Software on Your CD-ROM Follow the steps below to install EPSON TWAIN Pro, Presto! PageManager, and Acrobat Reader. If Acrobat Reader is already installed on your computer, you don’t need to install it again.
  • Page 33 Also select P resto! PageManager for EPSON necessary) and click Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver lets you scan when your scanner is connected directly to your computer. If you want to use the scanner on a network, go to Chapter 5, “Network Scanning,”...
  • Page 34 If you need to recalibrate your screen at a later time, double-click the EPSON TWAIN Pro icon in your Windows Control Panel to open the EPSON TWAIN Pro window. Then click the Screen Calibration Utility button at the bottom of the window.

  • Page 35: Installing The Software For Windows Nt 4.0

    PhotoDeluxe and TextBridge Pro, see page 33. Installing the Software for Windows NT 4.0 Follow the instructions in this section to install the EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin installing software, make sure you recalibrate your monitor to factory specifications. (See your monitor documentation for instructions.)
  • Page 36 Then click Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver lets you scan when your scanner is connected directly to your computer.
  • Page 37 Scanner Information. Click close the window. You can test your scanner connection at any time. (Double-click the icon in the Windows Control TWAIN Pro Panel to open the EPSON TWAIN Pro window. Then click the SCSI appears in the EPSON button.)
  • Page 38 You won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, open the EPSON TWAIN Pro window by double-clicking the EPSON TWAIN Pro icon in the Windows Control Panel.

  • Page 39: Installing Adobe Photodeluxe And Xerox Textbridge Pro

    Follow the instructions in this section to install Adobe PhotoDeluxe and Xerox TextBridge Pro. 1. If necessary, insert your scanner software CD-ROM in the drive. When you see the EPSON Software Setup screen, click Browse This CD If you don’t see the screen on...
  • Page 40 Setting Up Your Scanner...

  • Page 41: Using The Optional Adf

    (OCR) scanning or for creating an image database. To use the ADF with your OCR software, you must install EPSON TWAIN Pro or the ISIS driver that comes with the optional ADF. (See the ISIS Driver Guide that comes with the optional ADF for instructions.)

  • Page 42: Unpacking The Optional Adf

    Unpacking the Optional ADF Make sure the following items are included in the ADF box. Contact your EPSON dealer if anything is missing or damaged. stopper installation screws Installing the Optional ADF Follow the steps: 1. Make sure your scanner is turned off, then unplug the scanner’s power and interface cables, if necessary.
  • Page 43 3. Insert the installation screws that came with the ADF into the holes in the back of the scanner and secure them with the enclosed screwdriver tool, as shown below. 4. Place the two knobs included with the ADF beside the scanner. 5.
  • Page 44 6. Twist the knobs onto the ends of the screws and tighten them using the enclosed screwdriver tool. 7. Attach the ADF’s connector to the scanner’s ADF interface. Secure the connection by tightening the connector screws. Using the Optional ADF...

  • Page 45: Loading Documents

    8. Peel off the backing from the stopper and from the paper out support provided with the ADF. Then attach the stopper and paper out support to the scanner as shown. Insert the tabs on the paper out support into the slots at the right end of the document table.
  • Page 46 Has no cut-out areas. How you load your document depends on the scanner driver you use. Follow these guidelines when you place your document in the ADF: Type of Using the EPSON TWAIN Pro driver document One-sided Place the document stack face up,...
  • Page 47 1. Slide the edge guides all the way out. 2. Place your document in the ADF. If you’re using EPSON TWAIN Pro or EPSON TWAIN Pro Network, arrange your stack of originals face up. Follow these guidelines when inserting paper: Portrait orientation (top and bottom edges are shorter than the side edges)—...
  • Page 48 3. Slide the edge guides to the edges of your paper. 4. Follow the steps in “Scanning From Start to Finish” on page 46 to scan your document. Using the Optional ADF...

  • Page 49: How To Scan

    Selecting Your Scanner Source Your EPSON GT-10000 scanner comes with two all-purpose drivers, EPSON TWAIN Pro and EPSON TWAIN Pro Network. The scanner driver is what you select as the source in your application. This is the software that allows your computer to communicate with your scanner.

  • Page 50: Selecting Resolution

    100 dpi with a 300 dpi laser printer, and up to 200 dpi with a 600 dpi laser printer. For 1440 dpi ink jet printers, such as the EPSON Stylus COLOR series, use a scanning resolution of up to 300 dpi. Try a scanning resolution of 240 dpi for 720 dpi printing.

  • Page 51: Scanning Color Images

    If the colors in your scanned image don’t match those in your original document, try experimenting with the Unsharp Mask setting. Click the button on the Destination EPSON TWAIN Pro or EPSON TWAIN Pro Network main window to display the Destination window, and then select or deselect Unsharp Mask Scaling (Resizing) Images If you plan to enlarge your image, it’s better to enlarge it by scanning at a higher...

  • Page 52: Scanning From Start To Finish

    Scanning From Start to Finish This section contains step-by-step instructions for scanning an image. Before you scan, make sure you’ve set up your scanner and installed the software as described in Chapter 2, “Setting Up Your Scanner.” Placing Your Original Document 1.

  • Page 53: Scanning With Epson Twain Pro

    If you’re accessing a network scanner connected to another computer, select EPSON TWAIN Pro Network You can’t select EPSON TWAIN Pro as your scanner source if you’re using a network scanner and EPSON Scan Server is running. EPSON Scan Server disables EPSON TWAIN Pro 3.
  • Page 54 4. The EPSON TWAIN Pro main window appears. Choose the Document Source, Image Type, and Destination. For example, if you’re scanning a photograph to print, select as your Document Source, as your Image Type, Color [Std] EPSON Stylus Printer [Photo] as the Destination, if you’re sending...
  • Page 55 (If the READY light continues to blink, it may indicate an error condition. See Chapter 6, “Solving Problems,” for more information.) 8. Click to close the EPSON TWAIN Pro or EPSON TWAIN Pro Network Close window and return to your application.

  • Page 56: Using The ] Start Button

    How to set up Presto! PageManager for one-touch scanning The ] Start button features described in this chapter are only available when you use EPSON TWAIN Pro to access a scanner connected to your computer. To use the ] Start button with a network scanner, the client computer must start both the host application and EPSON TWAIN Pro Network.
  • Page 57 ] Start button. 5. Click to close the EPSON GT-10000 Properties window, then click again to close the Scanners and Cameras Properties window.

  • Page 58: Windows 95 And Windows Nt

    Whenever you press the scanner’s ] Start button, the application you assigned starts. If you assigned Presto! PageManager, it automatically starts EPSON TWAIN Pro. If you assigned another application, you must start EPSON TWAIN Pro manually. You can disable the ] Start button by clicking the Disable device events checkbox on the Events tab.

  • Page 59: Setting Up Presto! Pagemanager For One-Touch Scanning

    PhotoDeluxe or a fax utility, or to a peripheral device such as a printer. You can also suppress the EPSON TWAIN Pro user interface so the scanner uses the settings assigned in this procedure. If you use this shortcut, faxing or printing an image could be as easy as pressing the scanner’s ] Start button.
  • Page 60 3. Click the Suppress TWAIN User Interface for your scan become active. 4. Choose the default settings for Scan Mode, Scan Size, and Resolution from the lists. These settings will be used whenever you press the scanner’s ] Start button. If you plan to use the optional automatic document feeder, select Document Feeder 5.

  • Page 61: Network Scanning

    TCP/IP Protocol. (See Appendix A, “Installing the TCP/IP Protocol,” for instructions.) The network computer that you use as the scanner server must have EPSON Scan Server installed. EPSON TWAIN Pro Network must be installed on client computers to access the scanner over the network.

  • Page 62: Setting Up The Scanner Server

    EPSON GT-10000 * If you installed EPSON TWAIN Pro on the scanner server so that you could make a direct connection to the scanner, remember that you must exit EPSON Scan Server to use EPSON TWAIN Pro.

  • Page 63: Installing The Scanner Server Software For Windows 98

    Installing the Scanner Server Software for Windows 98 Follow the instructions in this section to install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin, make sure you recalibrate your monitor to factory specifications. (See your manufacturer’s documentation for instructions.)
  • Page 64 3. Select Search for the best driver for your device 4. Insert the EPSON GT-10000 Scanner Software CD-ROM in your drive. 5. Select Specify a location necessary. Then browse to EPSON\ENGLISH\WIN98 CD-ROM drive. Then click (The example on the right shows H as the CD-ROM drive.
  • Page 65 GT-10000 Properties window. Click the Utility tab, and then click the Screen Calibration Utility button. 8. When installation is complete, click Continue with the instructions in the next section to install EPSON Scan Server, Presto! PageManager, and Acrobat Reader. to return to the Windows desktop.
  • Page 66 Finishing the Scanner Server Installation on Windows 98 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. You can install Presto! PageManager on up to six computers on your network. Your scanner comes with a single-user license for PhotoDeluxe and TextBridge Pro.
  • Page 67 4. Follow the instructions on the screen to install EPSON Scan Server and any other software you selected in the software selection window. If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address).
  • Page 68 Properties see the EPSON GT-10000 Properties window. 3. Click the Utility as default scanner for EPSON Scan is checked, and then click Server 4. Click to close the EPSON GT-10000 Properties window. The EPSON GT-10000 remains the default scanner until a different default scanner is selected.

  • Page 69: Installing The Scanner Server Software For Windows 95

    Installing the Scanner Server Software for Windows 95 Follow the instructions in this section to install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin, make sure you recalibrate your monitor to factory specifications. (See your manufacturer’s documentation for instructions.)
  • Page 70 5. When you see the window on the right, click Finish your computer. Continue with the instructions in the next section to install EPSON Scan Server, Presto! PageManager, and Acrobat Reader. Network Scanning . Then . Then restart...
  • Page 71 Finishing the Scanner Server Installation on Windows 95 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. You can install Presto! PageManager on up to six computers on your network. Your scanner comes with a single-user license for PhotoDeluxe and TextBridge Pro.
  • Page 72 SCSI selected under Scanner Selection. If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address). Enter the IP address for the scanner server you want to connect to.

  • Page 73: Installing The Scanner Server Software For Windows Nt

    Installing the Scanner Server Software for Windows NT 4.0 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. You can install Presto! PageManager on up to six computers on your network. Your scanner comes with a single-user license for PhotoDeluxe and TextBridge Pro.
  • Page 74 1. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer. 2. Turn on your scanner first, then turn on your computer. 3. Log onto Windows NT and insert your EPSON GT-10000 Scanner Software CD-ROM in your drive. 4. When you see the EPSON...
  • Page 75 SCSI GT-10000 selected under Scanner Selection. If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address). Enter the IP address for the scanner server you want to connect to.
  • Page 76 Scanner Selection list. 11. Follow the instructions on the screen to complete installation of any other software you’ve selected in the EPSON Software Setup window. If you’re done installing software, restart your computer. If you want to install PhotoDeluxe and TextBridge Pro, see page 33 for instructions.

  • Page 77: Changing The Scanner Server Start Up Mode

    To switch from Icon mode to Dialog Box mode, right-click the EPSON Scan Server icon on the taskbar and click Your setting takes effect when you exit and start EPSON Scan Server. See “Starting EPSON Scan Server” on page 76 for instructions on restarting EPSON Scan Server.

  • Page 78: Setting Up Client Computers

    (See Appendix A, “Installing the TCP/IP Protocol,” for instructions, if necessary.) Installing the Software You must install EPSON TWAIN Pro Network on the client computer before the client can use the network scanner. You can install Presto! PageManager on up to six computers.
  • Page 79 Then click If you’re installing the scanner software on Windows 95 or Windows NT, click EPSON TWAIN Pro to deselect it. EPSON TWAIN Pro only works if the scanner is connected to your computer.
  • Page 80 If you need to recalibrate your screen at a later time, double-click the EPSON TWAIN Pro Network icon in the Control Panel to open the EPSON Pro Network window. Then click the Screen Calibration Utility button at the bottom of the window.

  • Page 81: Using A Network Scanner

    (See Chapter 4, “How to Scan,” for more information.) Start the scan. Although this can be done from EPSON TWAIN Pro Network on the client computer, it may be more convenient to press the scanner’s ] Start button or to start the scan from the scanner server.

  • Page 82: Starting Epson Scan Server

    Starting EPSON Scan Server EPSON Scan Server starts automatically whenever the scanner server is turned on. When EPSON Scan Server is running, you’ll see either the EPSON Scan Server dialog box, or the to start EPSON Scan Server manually, click...

  • Page 83: Starting Epson Twain Pro Network

    Since the settings and controls for EPSON TWAIN Pro Network are the same as those for EPSON TWAIN Pro, see “Scanning From Start to Finish” on page 46 for scanning instructions. For more detailed information about the settings, see the EPSON GT-10000 Reference Guide on your scanner software CD-ROM.

  • Page 84: Starting A Scan

    Starting a Scan You can start a scan on your network scanner in several ways. However, the client computer must be running EPSON TWAIN Pro Network to connect to the scanner server. You can start EPSON TWAIN Pro Network on the client computer,...

  • Page 85: Stopping A Scan In Progress

    EPSON Scan Server dialog box. To break the connection between the client computer and the scanner server, click the button on the EPSON Scan Server dialog box. This closes EPSON Stop TWAIN Pro Network on the client computer and allows other client computers to connect to the scanner server.
  • Page 86 Network Scanning...

  • Page 87: Chapter 6 Solving Problems

    It also provides solutions to common set-up and software problems. For additional software troubleshooting tips, see the “Troubleshooting” chapter of your electronic EPSON GT-10000 Software Reference Guide. Upgrading Your System To improve your image processing speed and the appearance of the images on your monitor, you can add the following items to your system: Additional memory.

  • Page 88: Indicator Lights

    Make sure the transportation lock is in the unlocked position, then turn the scanner off and on again. If this doesn’t solve the problem, call your EPSON dealer. Option error Check to make sure the optional automatic document feeder (ADF) is installed correctly, and that it’s lying flat on the...

  • Page 89: Problems And Solutions

    Problems and Solutions If you’re having problems, check this section. Set-Up Problems You can’t install the scanner software Make sure your computer meets the system requirements. See page 116. Your system doesn’t recognize the SCSI board Make sure your SCSI board is installed correctly.
  • Page 90 Your scanner name doesn’t appear in the Scanner Selection list when installing EPSON TWAIN Pro Check your cable connections, or try another cable. Restart your computer after you change the cable. Turn off both your computer and the scanner. Then turn on the scanner before you turn on the computer.

  • Page 91: Scanner Problems

    Make sure the scanner is ready to scan. Wait until the READY light stops flashing and remains Check your image source setting. Make sure EPSON TWAIN Pro EPSON TWAIN Pro Network selected. Run the scanner test to make sure the scanner is communicating with your computer.

  • Page 92: Software Problems

    If you’re using a network scanner, the scanner may have timed out. Check the time out setting on the EPSON TWAIN Pro Network window and increase the value, if necessary. If you’re using an optional automatic document feeder Make sure the unit is correctly installed and connected to the scanner’s ADF interface.
  • Page 93 Check your image source setting in the Select Source window. Make sure you selected EPSON TWAIN Pro If you also installed EPSON Scan Server on your computer, make sure it’s not running. If you don’t see EPSON TWAIN Pro...
  • Page 94 The scanner software doesn’t work properly Make sure the system requirements (for example, the operating system version) are correct for your software. See page 116. Check your computer’s memory. If you’re running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory.

  • Page 95: Scanning Problems

    Scanning Problems The file size is too big Adjust your scan settings. Try selecting a lower resolution (dpi), or scan only part of the image. Your scanned image is faint or has gaps Check the brightness. Decrease the software or driver’s brightness setting.
  • Page 96 Your scanned image is blurred or distorted Check the position and condition of your document. Make sure the document is placed flat against the scanner’s document table glass. If only part of the image is blurred, part of your document may be wrinkled or warped.
  • Page 97 Your image scans at an angle Check the position of your document. It may be placed at an angle on the document table. Align it so the horizontal and vertical edges are carefully aligned with the scales on the top and side of the document table.
  • Page 98 The colors in your scanned image look strange, or look different than the colors in the original document Run the EPSON Screen Calibration Utility. Make sure the Image Type and Destination settings are correct. Try different combinations of gamma and color settings in your scanner software.

  • Page 99: Uninstalling The Scanner Software

    2. On the Devices tab, select 3. Click the button. Then click Remove 4. Restart your computer. Uninstalling EPSON TWAIN Pro on Windows 95 and Windows NT 4.0 1. On the Start menu, click Uninstall 2. When you’re finished, restart your computer.

  • Page 100: Solving Problems With The Automatic Document Feeder

    Solving Problems with the Automatic Document Feeder This section gives you instructions for fixing paper jams and adjusting the scanning position for the optional automatic document feeder (ADF). Fixing Paper Jams First open the ADF cover to determine where the paper jam occurred. If paper is jammed in the feeder, open the cover on the left and slowly open jam release cover...

  • Page 101: Adjusting The Scanning Position Of The Adf

    If paper jams in the paper eject position, open the cover on the right and slowly pull out the jammed paper as shown. (Be careful not to pull too hard or the paper may tear, making it more difficult to remove.) After removing the jammed paper, close the ADF cover and reset the scanner by...

  • Page 102: Where To Get Help

    Access For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, 7 days a week, call (800) 922-8911. Access EPSON’s technical information library by calling (800) 922-8911. You must provide a return fax number to use this service.

  • Page 103: Software Technical Support

    Computer configuration Description of the problem You can purchase genuine EPSON supplies and accessories from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Or visit our web site at www.epsonsupplies.com (U.S. sales only).
  • Page 104 Solving Problems...

  • Page 105: Cleaning The Scanner

    Transporting Your Scanner This chapter explains how to care for your scanner and prepare it for a move. Cleaning the Scanner To keep your scanner operating at its best, you should clean it periodically. Before cleaning it, turn the scanner off and unplug its power cable. Then clean the outside with a soft cloth using mild detergent diluted in water.

  • Page 106: Chapter 7 Maintaining And Transporting Your Scanner

    READY and ERROR lights flash. If this happens, the lamp assembly may need to be replaced. Contact your local EPSON Customer Care Center. (See “Where To Get Help” on page 96.) Never open the case of the scanner.

  • Page 107: Appendix A Installing The Tcp/Ip Protocol

    Installing the TCP/IP Protocol To use your EPSON GT-10000 as a network scanner, the computers must be configured and operational on an existing network with TCP/IP Protocol installed. In addition, both the scanner server and client computers must have an IP address assigned.

  • Page 108: Assigning An Ip Address

    4. When you see the screen on the right, select from the list and click the Protocol button. The Select Network Protocol window appears. 5. Select Microsoft Manufacturers list, and the Network Protocols list. Then click 6. Continue with the instructions in the next section to assign an IP address.
  • Page 109 When you have your IP address, follow the steps below to assign it to your computer. 1. Select on the list of TCP/IP installed network components, and then click the Properties button. If necessary, click the tab. Address 2. Click Specify an IP address and then enter the IP address and subnet mask.

  • Page 110: Installing The Tcp/Ip Protocol On Windows Nt

    Installing the TCP/IP Protocol on Windows NT 4.0 1. Double-click the Control Panel. If necessary, click the tab. Protocols 2. Check that TCP/IP Protocol the list of network protocols. If it appears in the list, go to “Assigning an IP Address” on page 105. If you don’t see list, continue with the next step.

  • Page 111: Assigning An Ip Address

    Assigning an IP Address If your network is connected to the Internet, ask your Internet provider or system administrator for a formal IP address. If your network is not connected to the Internet, you can use an IP address in the following ranges: 10.0.0.0 to 10.255.255.255, 172.16.0.0 to 172.31.255.255, or 192.168.0.0 to 192.168.255.255.
  • Page 112 Installing the TCP/IP Protocol...

  • Page 113: Appendix B Specifications

    This appendix provides the technical specifications for your scanner and the optional automatic document feeder. Specifications are subject to change without notice. Scanning Scanner type: Flatbed, color Photoelectric device: Color CCD line sensor Effective pixels: 7020 dots 10200 pixels at 600 dpi, 100% Document size: 11.7 17.0 inches (297 432 mm) (the reading area can be specified from...
  • Page 114 Brightness: Line art settings: Halftoning process: Gamma correction: Color correction: Interface: Options: Supported documents: Light source: Reliability: Dimensions: Weight: Specifications 7 levels Fixed threshold with Text Enhancement Technology (TET) enabled AAS (Auto Area Segmentation) Enable/disable selectable 3 halftoning modes (A, B, and C) 4 dither patterns (A, B, C, and D) for bi-level and quad-level data (2 downloadable dither patterns) 2 user-defined dither patterns (A, B)

  • Page 115: Electrical

    Electrical Specifications Input voltage range Rated frequency Input frequency Rated current Power consumption Insulation resistance Dielectric strength Check the label on the back of the scanner for voltage information. Environmental Specifications Temperature Humidity (without condensation) Operating conditions 100 to 120 VAC model 100 to 240 VAC, universal auto-switching 50 to 60 Hz 49.5 to 60.5 Hz...

  • Page 116: Safety Approvals

    Safety Approvals Safety standards: EMC: CE marking: Resistance to Noise Static electricity: Specifications UL 1950 with D3 CSA C22.2 No. 950 EN60950 (VDE) IEC950 (ROSTEST, PSB) EN 60950 (NEMKO) FCC part 15 subpart B class B CSA C108.8 class B AS/NZS3548 class B CISPR Pub22 class B CNS13438 class B...

  • Page 117: Scsi Interface

    SCSI Interface Interface type: ANSI X3T9.2/375R Revision 10L (SCSI 2) Functions: BUS FREE phase ARBITRATION phase SELECTION/RESELECTION phase COMMAND phase (the Logical unit number is fixed at 0 and the command link function is not supported) DATA phase STATUS phase MESSAGE phase ATTENTION condition RESET condition...

  • Page 118: Initialization Methods

    Initialization Methods The scanner can be initialized (returned to a fixed set of conditions) in these ways: Type Hardware initialization Software initialization Optional Automatic Document Feeder Basic Specifications Type: Document feeding: Document replacement time: Multiple sizes: Noise: Reliability: Specifications Method When the scanner is turned on When the scanner receives a SCSI Reset signal from the SCSI interface...

  • Page 119: Documents Supported

    Dimensions: Weight: Documents Supported Document size: Feeding capacity: Ejecting capacity: Paper quality: Compatible paper types: Incompatible paper types: Paper thickness: Width: 23.6 inches (601 mm) Depth: 20.8 inches (528 mm) Height: 4.8 inches (122 mm) 35.2 lb (16 kg) Portrait: A3, Ledger, B4, Legal, A4, Letter, B5, A5, 5.5 5.8 inch (140 148 mm) Landscape: A4, Letter, B5, A5 50 sheets of 21 lb (80 g/m...

  • Page 120: Electrical

    Electrical Power supply: Consumption current: Insulation resistance: Dielectric strength: Resistance to static electric noise: Case: Operated properly at 10 kV or less Specifications Supplied through the scanner 24 ± 10% VDC 5 ± 10% VDC 24 VDC: 2.0 A 5 VDC: 0.3 A 10 m or more at 500 VDC (between AC line and chassis) 1000 VAC per minute...

  • Page 121: Appendix C Notices

    This appendix includes system and environmental requirements, safety instructions, and other important information about your EPSON GT-10000. Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the scanner.

  • Page 122: System Requirements

    Do not attempt to service the scanner yourself. Unplug the scanner and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the scanner; if the scanner has been dropped or the cabinet damaged; if the scanner does not operate normally or exhibits a distinct change in performance.

  • Page 123: Energy Star Compliance

    Compliance NERGY As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of...

  • Page 124: Declaration Of Conformity

    DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: EPSON America, Inc. Located at: MS 6-43 3840 Kilroy Airport Way...

  • Page 125: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.

  • Page 126: Limited Warranty

    EPSON is not responsible for warranty service should the EPSON label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a...
  • Page 127 This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. To locate the EPSON Authorized Reseller or EPSON Customer Care Center nearest you call: 800-922-8911 or write to: Epson America, Inc.
  • Page 128 Notices...

  • Page 129: Index

    PDF manuals, viewing, 5 to 6 Reference Guide, viewing, 4 to 5 Electrical requirements, 109 Electrical specification, 114 ENERGY STAR, 117 EPSON Accessories, 97 help, 96 to 97 EPSON Scan Server features, 2 installing, 57 to 70 scanning with, 78 starting, 76 uninstalling, 93...
  • Page 130 72 to 74 installing scanner server software, 56 to installing TCP/IP, 101 to 105 requirements, 55 scanner address, 73 starting a scan, 78 starting EPSON Scan Server, 76 stopping a scan, 79 using the Start button, 78...
  • Page 131 49 network, 75 to 79 placing document, 46 resolution, 44 scaling, 45 using EPSON TWAIN Pro, 47 to 49 using the automatic document feeder, Scanning tips, 43 to 45 Screen calibration, 20, 28, 32, 59, 74 Index...
  • Page 132 SCSI cable length, 13 connecting to the scanner, 13 to 14 ID number, 11 software, installing, 14 to 18 specifications, 111 terminator switch, 12 SCSI interface board installing, 10 unpacking, 8 SCSI problems, 83 to 87 Service, 96 to 97 Set-up problems, 83 to 84 Shadow setting, 49 Software...
  • Page 133 Windows NT 4.0 scanner software, installing, 29 to 32, 67 to 74 scanner software, uninstalling, 93 SCSI software, installing, 16 to 18 TCP/IP Protocol, installing, 104 to 105 World Wide Web, 96, 97 Xerox TextBridge Pro features, 2 installing, 33 locating the manual, 6 Index...

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