Summary of Contents for Ideal Boilers VOGUE COMBI C32IE
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When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers.
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ERP DATA MODEL SYMBOL UNITS Condensing Boiler Low Temperature Boiler B1 Boiler Cogeneration Space Heater Equipped with a Supplementary Heater Combination Heater Nominal Heat Output for Space Heating Full Load Part Load 10.4 Auxiliary Electricity Consumption Full Load 0.047 0.063 0.044 Part Load 0.014...
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PRODUCT FICHE VOGUE COMBI IE GEN2 BOILER Ideal Boilers ERP DATA SYMBOL UNITS MODEL Condensing boiler Seasonal Space heating efficiency class Rated heat output ƞ Seasonal space heating energy efficiency Annual energy consumption Sound power level, indoors Water heating energy efficiency class...
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To restart the boiler, press RESTART button on the control panel. The boiler will repeat the ignition sequence if a heat demand is present DOCUMENT AMENDMENTS Relevant Installation changes implemented in this book from Mod Level .......... (Apr 19) Ideal Boilers reserve the right to vary specification without notice Installation and Servicing...
CONTENTS SERVICING ............... 48 INTRODUCTION ............10 Introduction ..............10 Servicing Schedule ........... .48 Operation ..............10 Boiler Front Panel Removal / Replacement ....49 Safe Handling .............10 Lowering the Controls Panel ........49 Optional Extra Kits ............ .11 Fan &...
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SECTION 1 - GENERAL Table 1 - General Data Gas supply 2H - G20 - 20mbar Gas Supply Connection 22mm copper compression Injector Size 4.30 4.40 5.15 Inlet Connection Domestic Hot Water 15mm copper compression Outlet Connection Domestic Hot Water 15mm copper compression Flow Connection Central Heating...
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SECTION 1 - GENERAL VOGUE COMBI IE GEN2 Natural Gas only Boiler size G.C. Appliance No. (Benchmark No.) 47-349-47 47-349-48 47-349-49 Destination Country: GB, IE For GB, to comply with Building Regulations Part L1 (Part 6 in Scotland) the boiler should be fitted in accordance with the manufacturer’s instructions.
SECTION 1 - GENERAL 1.1 INTRODUCTION 1.2 OPERATION With no demand for CH, the boiler fires only when DHW is drawn The Vogue Combi IE GEN2 range of boilers are wall mounted, full sequence, automatic spark ignition, low water content, fanned off, or periodically for a few seconds without any DHW draw-off, in flue, high efficiency, condensing, combination gas boilers.
Installation and Servicing Instructions or as otherwise recommended by Ideal Boilers in writing. If in doubt please enquire. Any direct connection of a control device not approved by Ideal Boilers could invalidate the certification and the normal appliance warranty.
SECTION 1 - GENERAL 1.8 GAS SUPPLY 1.7 LOCATION OF BOILER The local gas supplier should be consulted, at the installation The boiler must be installed on a flat and vertical internal wall, planning stage, in order to establish the availability of an adequate capable of adequately supporting the weight of the boiler and any supply of gas.
SECTION 1 - GENERAL 4. Where the lowest part of the terminal is fitted less than 2m 1.10 TERMINAL above a balcony, above ground or above a flat roof to which The terminal assembly can be adapted to accommodate various people have access then the terminal MUST be protected by wall thicknesses.
SECTION 1 - GENERAL 1.16 BOILER DIMENSIONS, SERVICES & CLEARANCES all dimensions in mm The boiler connections are made on the boiler connection tails. Refer to Section 2.15. wall thicknesses do not exceed 600mm. Where the space The following minimum clearances must be maintained for into which the boiler is going to be installed is less than the length of flue required the flue must be fitted from the operation and servicing.
SECTION 1 - GENERAL 1.17 SYSTEM REQUIREMENTS - Central Heating Notes Pressure relief valve setting bar a. The method of filling, refilling, topping up or flushing sealed Vessel charge pressure 0.5 to 0.75 primary hot water circuits from the mains via a temporary hose System pre-charge pressure bar connection is only allowed if acceptable to the local water None...
If water treatment is used Ideal Boilers recommend pH Value only the use of SCALEMASTER SM-1 PRO, FERNOX, Ideal Boilers recommend the use of Fernox Quantomat, Sentinel Combiguard MBI, ADEY MC1 or SENTINEL X100 inhibitors and and Calmag CalPhos I scale reducing devices or Scalemaster Inline...
SECTION 2 - INSTALLATION 2.2 UNPACKING The boiler is supplied fully assembled in Pack A. A telescopic or non-telescopic flue assembly for rear or side flue outlet, in Pack B is supplied as a separate order. Unpack and check the contents. Pack A Contents Boiler Hardware Pack Box...
SECTION 2 - INSTALLATION UNPACKING CONT’D Note. This flue system incorporates a removable flue outlet nose that utilises a push fit location system. This enables the installation of deflector, high level or balcony outlet flue kits without the removal of the whole ‘B’ pack terminal. The appliance must not be operated without the desired outlet nose correctly fitted in place.
SECTION 2 - INSTALLATION 2.4 WALL MOUNTING TEMPLATE Extended centre line 131(or 176) The wall mounting template is located on the internal protective packaging. The template shows the position of the fixing and rear V - See Diagram Below flue centre holes for a standard installation Care MUST be taken to ensure the correct holes are drilled.
SECTION 2 - INSTALLATION 2.8 DETERMINING THE FLUE LENGTH AND FLUE PACKS REQUIRED IMPORTANT. The boiler must be installed in a vertical position in accordance to the installation instructions. FLUE KITS Telescopic Flue‘B’ Pack - contains: Flue turret, telescopic flue incorporating a terminal, rubber wall seal and instructions Horizontal Flue Terminal (600mm long) ‘B’...
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SECTION 2 - INSTALLATION DETERMINING THE FLUE LENGTH AND FLUE PACKS REQUIRED, CONT’D Edge of turret Edge of turret Edge of turret FIGURE 1 to outside face of wall plus to outside face of wall plus to outside face of wall plus 44mm = ue length 44mm = ue length 44mm = ue length...
SECTION 2 - INSTALLATION 2.9 CUTTING & SETTING THE FLUE LENGTH TELESCOPIC FLUES TELESCOPIC FLUE B PACK SHOULD ONLY BE ADJUSTED FOR USE WITHIN ITS SPECIFIED RANGE AND MUST NOT BE CUT HORIZONTAL FLUE TERMINAL (1000MM LONG) B PACK (TELESCOPIC) MUST ONLY BE CUT IF REQUIRED FLUE LENGTHS ARE BETWEEN 602 &...
SECTION 2 - INSTALLATION 2.10 INSTALLING THE FLUE FITTING FLUE THROUGH THE WALL 1. Measure wall thickness and add 14mm. 2. Measure from the outer terminal lip towards outer flue, place a small location mark at the dimension acquired at point 1. 3.
SECTION 2 - INSTALLATION 2.11 CONDENSATE DRAIN Condensate Pump Where gravity discharge to an internal termination is not physically possible or where very long internal pipe runs would be required Condensate Drain to reach a suitable discharge point, a condensate pump of a specification recommended by the boiler or pump manufacturer Condensate Drain...
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SECTION 2 - INSTALLATION CONDENSATE DRAIN - CONT’D..Figure 3 - Connection of a Condensate Pump Typical Figure 4 - Connection of condensate Drainage Pipe to Method (see manufacturer’s detailed instructions) External Soil & Vent Stack Boiler Water/weather Visible air break with 75mm proof insulation Boiler...
SECTION 2 - INSTALLATION 2.12 FITTING THE OPTIONAL ROOF FLUE KIT (Flat or Pitched) Note. A flat or pitched roof flashing plate (not supplied) is required before proceeding with the installation of this kit. This kit is suitable for both flat and pitched roof terminations, using a concentric flue to run vertically from the top of the boiler and terminating above roof level.
SECTION 2 - INSTALLATION 2.13 FLUE TERMINAL POSITION The terminal should be positioned so that products of combustion can safely disperse at all times. Pluming may occur at the termination so, where possible, terminal positions where this could cause a nuisance 3 0 0 m m should be avoided.
SECTION 2 - INSTALLATION 2.14 ASSEMBLING THE ROOF FLUE KIT Determine the correct height that the flue should terminate above the roof. If after calculating or measuring the overall flue height from the top of the boiler, it is necessary to cut both pipes of assembly A, then ensure they are cut equally leaving the inner flue tube longer than the outer air tube as supplied.
SECTION 2 - INSTALLATION 2.15 CONNECTIONS & FILLING NOTES. Ensure all boss blanking plugs are removed before connecting hardware. Each Note. The domestic hot water flow rate is valve must be fitted to the correct boss as shown in the picture. automatically regulated to a maximum: 26 = 10.7 l/m (2.2 gpm) Ensure each union is fitted with fibre seals provided.
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SECTION 2 - INSTALLATION CONNECTIONS & FILLING - CONT..FILLING IMPORTANT - when filling: When filling there may be a slight water leak from the air vent therefore electrical connections should be protected. Ensure filling loop is connected and all washers in place. Filling Ensure filling loop is connected and all washers in place.
SECTION 2 - INSTALLATION 2.16 ELECTRICAL CONNECTIONS Wiring should be 3 core PVC insulated cable, not less than WARNING. This appliance MUST be earthed. 0.75mm (24 x 0.2mm), and to BS 6500 Table 16. For IE A mains supply of 230Vac ~ 50 Hz is required. reference should be made to the current ETCI rules for electrical installations.
SECTION 2 - INSTALLATION 2.18 OPTIONAL SYSTEM CONTROLS KITS Ideal offers the following kits:- (see individual kits for installation instructions) Mechanical Timer (24 hr): 24 hour mechanical CH timer fits into the control box of the boiler. This can be fitted in conjunction with a Room Thermostat.
SECTION 2 - INSTALLATION 2.20 EXTERNAL WIRING Optional External Controls – Extra Low External Controls – 230V 50Hz Frost Protection Voltage Wiring a 230V 50Hz Room Thermostat, If parts of the pipework run outside the DIAGRAM A: DIAGRAM B: house or if the boiler will be left off for more Diagram A (with optional timer, Diagram Wiring OpenTherm Room Control or other Programmable Room Stat or...
The integrity of the flue system and the flue seals, TIMER OR ROOM THERMOSTAT OFF as described in the Flue Installation section. SERVICE DUE Ideal Boilers 01482 498660 Proceed to put the boiler into operation as follows: MENU CHECK THE OPERATIONAL (WORKING) GAS...
SECTION 2 - INSTALLATION 2.24 INITIAL LIGHTING Legend A. Boiler Status B. Burner on Indication C. Hot keys READY D. CH Temperature Control 60°C E. DHW Temperature Control and TIMER OR ROOM THERMOSTAT OFF Boiler Off Switch F. Pressure Gauge MENU G.
SECTION 2 - INSTALLATION 2.25 CHECK CH & DHW OPERATION CENTRAL HEATING DOMESTIC HOT WATER When the burner is established the following screen will be Fully open a DHW tap. The boiler will continue to run and displayed. the following screen will be displayed. READY READY 80°C...
READY READY READY 60°C PREHEAT OFF TIMER OR ROOM TIMER OR ROOM THERMOSTAT OFF THERMOSTAT OFF SERVICE DUE Ideal Boilers 01482 498660 MENU MENU DHW Demand Off, DHW Demand off CH Demand Off CH Demand on Preheat enabled READY READY READY 80°C...
SECTION 2 - INSTALLATION 2.27 CHANGING SETTINGS To change the DHW Temperature Set To disable DHW and CH: Point Rotate the DHW Temperature Knob fully Rotate the DHW Temperature Control anti-clockwise, the screen below will be Knob, the screen below will be shown shown (frost protection still active) SELECT HOT WATER TEMPERATURE...
SECTION 2 - INSTALLATION 2.28 MENU OPERATION EFFICIENCY LEVEL PRE-HEAT INSTALLERS DETAILS To view the efficiency level of the boiler The service required message which If pre-heat is switched on then the boiler will periodically fire the burner thereby is displayed after 12 months can be press MENU and the following screen will customised to show the installer’s telephone be displayed.
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SECTION 2 - INSTALLATION MENU OPERATION - CONT’D RESET SERVICE INTERVAL FAULT HISTORY FAULT HELP If the boiler has not been serviced within To view the Fault History of the boiler This feature provides a list of potential the last 12 months then a message will press MENU and the following screen will corrective actions at an installer level be displayed indicating this.
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SECTION 2 - INSTALLATION MENU OPERATION - CONT’D PUMP / FAN / VALVES VENT SYSTEM SENSOR READINGS The Vent System feature aids removal of To view the current Water Pressure, To view the current status of the Pump, air from the heat exchanger. The pump Switched Live Status, DHW Flow Rate, Diverter Valve, Fan, Spark Generator and will be switched on for 50s and then off...
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SECTION 2 - INSTALLATION MENU OPERATION - CONT’D MAXIMUM FLOW TEMPERATURE SERVICE MODE MINIMUM RATE SERVICE MODE MAXIMUM CH RATE It is possible to limit the maximum flow This feature will run the burner at This feature will run the burner at temperature that can be set from the minimum rate.
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SECTION 2 - INSTALLATION MENU OPERATION - CONT’D SERVICE MODE MAXIMUM DHW RATE PUMP MODULATION OUTSIDE SENSOR SLOPE This feature is only accessible if an This feature will run the burner at The boiler is factory set for pump Outside Sensor has been fitted to the maximum DHW rate with the diverter modulation to occur.
SECTION 2 - INSTALLATION MENU OPERATION - CONT’D PLOT GRAPHS 3 WAY VALVE MID POSITION Press SELECT and the following screen To plot graphs of Water Pressure, This feature will enable the 3 way valve will be displayed. Switch Live, DHW Flow Rate, DHW to move to midposition to allow diverter Temperature, Flow/Return Temperature, valve removal.
SECTION 2 - INSTALLATION 2.30 HANDING OVER After completing the installation and commissioning of the system the installer should hand over to the householder by the following actions: 1. Make the householder aware that the user instructions 8. Loss of system water pressure. are located in the pocket in the drop down door and Explain that the dial at the front RHS of the boiler indicates the explain his/her responsibilities under the relevant national...
SECTION 3 - SERVICING 3.1 SERVICING SCHEDULE For the very latest copy of literature for specification & maintenance practices, visit our website www.idealboilers.com, where you will be able to download the relevant information. WARNING. Always turn OFF the gas supply at the gas service cock, and switch OFF and disconnect the electricity supply to the appliance before servicing.
SECTION 3 - SERVICING 3.2 BOILER FRONT PANEL REMOVAL / REPLACEMENT REMOVAL 1. Loosen the 2 screws retaining the front panel at the bottom. 2. Release catches at underside of the front panel by pulling downwards. 3a. Pull the underside of the front panel forward then lift upwards to remove.
SECTION 3 - SERVICING 3.4 FAN AND VENTURI ASSEMBLY REMOVAL AND CLEANING 1. Refer to Sections 3.2 & 3.3. 2. Remove the ignition, detection and earth leads. 3. Remove the 2 clips securing the gas inlet pipe and remove the pipe. 4.
SECTION 3 - SERVICING 3.6 BURNER REMOVAL AND CLEANING 1. Refer to Sections 3.2 & 3.3 2. To remove Fan, Burner and Venturi Assembly refer to Section 3.4. 3. Remove the assembly from the heat exchanger. 4. Brush off any deposits with a SOFT brush. 5a.
SECTION 3 - SERVICING 3.8 CLEANING THE HEAT EXCHANGER Refer to Sections 3.2 & 3.3. Remove Fan, Burner and Venturi Assembly. Refer to Section 3.4. Once the front of the heat exchanger is open, the heat exchanger may be cleaned with a hand brush and vacuum cleaner to remove any debris.
SECTION 3 - SERVICING 3.10 REPLACEMENT OF COMPONENTS When replacing ANY component: IMPORTANT. Ensure all gas valve connections are gas tight with a 1. Isolate the electrical supply gas soundness check up to the gas control valve. 2. Isolate the water connections When work is complete, the front panel must be correctly refitted - ensuring that a good seal is made.
SECTION 3 - SERVICING 3.12 BURNER INJECTOR REPLACEMENT 1. Refer to Sections 3.2 to 3.4. 2. Remove the 2 clips securing the gas inlet pipe and remove the pipe. 3. Carefully ease the injector out of the gas valve. 4. Replace injector ‘O’ ring. 5.
SECTION 3 - SERVICING 3.15 IGNITION ELECTRODE REPLACEMENT 3& 6 1. Refer to Sections 3.2 & 3.3. 4.5±0.5 2. Disconnect the ignition lead and the earth connection. 3. Release the 2 securing screws and carefully withdraw the probe. 4. Check the gap on the replacement ignition electrode is 4.5 ±...
SECTION 3 - SERVICING 3.17 SPARK GENERATOR REPLACEMENT Refer to Sections 3.2 & 3.3. Disconnect the leads from the spark generator. Remove spark generator by pulling forwards to release the retaining clip, then push back to release the second retaining clip. Fit the new spark generator and re- assemble in reverse order ensuring that the the earth lead is replaced.
SECTION 3 - SERVICING 3.19 DIVERTER VALVE ACTUATOR REPLACEMENT Set the Diverter Valve to mid position, using the boiler controls. Refer to page 46 (3 WAY VALVE MIDPOSITION). Refer to Sections 3.2 & 3.3. Disconnect the electrical cable connection on the diverter valve actuator.
SECTION 3 - SERVICING 3.21 PCB REPLACEMENT Note. Fit the earth strap provided with the PCB to your wrist and secure to a suitable earth on the boiler chassis. 1. Refer to Sections 3.2 & 3.3. Remove the 2 screws securing the controls housing lid. 3.
SECTION 3 - SERVICING 3.22 USER PCB REPLACEMENT Set both the user temperature selector knobs to the 12 o’clock position. Refer to Sections 3.2 & 3.3. Remove the two screws securing the controls housing lid. Refer to Section 3.21. Remove the electrical cover at the clips indicated.
SECTION 3 - SERVICING 3.25 PRESSURE GAUGE RENEWAL Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the (CH) boiler. Refer to Section 3.24. Remove the clip retaining the pressure sensor capillary. Remove the pressure sensor capillary.
SECTION 3 - SERVICING 3.27 PUMP AUTO AIR VENT REPLACEMENT 1. Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the (CH) boiler. Refer to Section 3.24. 3. Remove the burner & Fan assembly, if required for access.
SECTION 3 - SERVICING 3.29 DHW PLATE HEAT EXCHANGER REPLACEMENT Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the heating and DHW systems. Refer to Section 3.24. Remove the condensate trap. Refer to Section 3.20. Remove the 2 Allen screws securing the plate heat exchanger to the plastic housing.
SECTION 3 - SERVICING 3.32 DHW FILTER AND FLOW REGULATOR CLEANING/REPLACEMENT 1. Refer to Sections 3.2 & 3.3. 2. Drain the DHW system. Refer to Section 3.24. 3. Turn the housing anti clockwise and pull forward to remove the cartridge. 4.
SECTION 3 - SERVICING 3.34 HEAT EXCHANGER REPLACEMENT Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the (CH) boiler. Refer to Section 3.24. Remove the condensate trap. Refer to Section 3.20. Remove the Burner & Fan assembly. Refer to Section 3.4. Remove the securing clips to disconnect the flow and return pipes below the heat exchanger.
SECTION 3 - SERVICING 3.35 EXPANSION VESSEL RECHARGING AND REPLACEMENT Recharging: A. Refer to Sections 3.2 & 3.3. B. Remove the charge point dust cover. C. Recharge the tank pressure to 0.75bar D. Refit in reverse order E. Check the operation of the boiler. Refer to Sections 2.24 to 2.27. Replacement: 1.
SECTION 4 - FAULT FINDING 4.1 FAULT FINDING CHART MAIN MENU Go to Section 4.13 No Connection to OVERHEAT LOCKOUT Go to Section 4.2 NO CONNECTION TO PRIMARY PCB Primary PCB Overheat Lockout Check other gas appliances work If pre-payment meter check credit IGNITION LOCKOUT If not, contact gas supplier Go to Section 4.3...
SECTION 4 - FAULT FINDING 4.2 OVERHEAT LOCKOUT Has PCB just been replaced? Restart Boiler Are the Boiler and CH/DHW system filled with water Fill and vent the system and open all and are all Isolation Valves and Radiator Valves open? Isolation Valves, then Restart the Boiler Check the Flow and Return Thermistors Is the Flow/Return Differential across the boiler in...
SECTION 4 - FAULT FINDING 4.4 FLAME LOSS If the boiler is Restarted, does the boiler Ignite for a Check the Detection Electrode and associated Harness short time and then Extinguish for continuity, visual condition and position. Check if the Condensate Pipe is blocked.
SECTION 4 - FAULT FINDING 4.6 FLAME ON BEFORE GAS VALVE ON Check integrity of wiring from primary PCB to Flame Restart the boiler, does boiler work OK? Sense electrode, replace if deteriorated. Check condition of Flame Sense Electrode and replace if deteriorated Disconnect the electrical connection to the Flame Replace Flame Detection Electrode Sense Electrode.
SECTION 4 - FAULT FINDING 4.9 RETURN THERMISTOR FAULT Disconnect the electrical connection to the Fit a new thermistor Return Thermistor and check the resistance using a suitable multimeter connected across the thermistor’s terminal pins. At 25°C expect 9,700 - 10,300 Ω At 60°C expect 2,400 - 2,600 Ω...
SECTION 5 - SPARE PARTS 4.13 NO CONNECTION TO PRIMARY PCB Check the wiring from the Primary PCB to the User interface PCB is securely connected at both ends Replace the wiring from the Primary Turn power Off and On, does the fault disappear PCB to the User Interface PCB 4.14 NO CH BUT DHW OK CENTRAL...
SECTION 4 - FAULT FINDING 4.15 NO DHW BUT CH OK Ensure cold inlet and hot Does the display show “ON” underneath the tap water outlet are not reversed symbol? Is the wiring connected between the Are the flow rates correct as per Table 3 Re-connect wiring Main PCB and the DHW Turbine? Remove Turbine and clear any...
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SECTION 5 - SPARE PARTS When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal. Failure to do so could affect safety or performance of this appliance.
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Benchmark Commissioning and Servicing Section It is a requirement that the boiler is installed and commissioned to the manufacturers instructions and the data fields on the commissioning checklist completed in full. To instigate the boiler guarantee the boiler needs to be registered with the manufacturer within one month of the installation.
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GAS BOILER SYSTEM COMMISSIONING CHECKLIST This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference. CONTROLS Programmable room thermostat Optimum start control...
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SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service Provider SERVICE 01 SERVICE 02 ² % ² % ² % ² % (Where Possible) (Where Possible) Signature Signature SERVICE 03 SERVICE 04...
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FLOWCHART FOR CO LEVEL AND COMBUSTION RATIO CHECK ON COMMISSIONING A CONDENSING BOILER Important Preliminary Information on Checks The air gas ratio valve is factory-set and must not be adjusted DURING COMMISSIONING. If the boiler requires conversion to operate with a different gas family (e.g. conversion from natural gas to LPG) sepa- rate guidance is provided with the conversion kit supplied and this must be followed.
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Start Set Boiler to Maximum Gas Rate Carry Out Flue Integrity Check Using Analyser In accordance with boiler instructions, Insert analyser probe into air inlet test point (where available) and allow set boiler to operate at maximum rate readings to stabilise. (full load condition).
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For details of courses please ring: ... 01482 498432 Ideal Boilers Ltd. pursues a policy of continuing improvement in the design and performance of its products. The right is therefore reserved to vary specification without notice.