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Chapter 5: Fault Finding & Maintenance
Chapter 5: Fault Finding & Maintenance
5.1 Fault Finding
If your GPS11 fails to operate check the battery condition and ensure
that the contacts are clean. If an external power source is being used
check the voltage and ensure that the Power/Data plug is clean and
secure.
If the unit powers up but fails to obtain a fix ensure that the unit has a
clear view of the sky. Reception will be affected by buildings, trees
and other objects that restrict the signal from the satellites, it is wise to
check with another GPS operator locally to ensure that the satellite
system is fully operational
In the unlikely event that a fault develops within the unit there are no
user serviceable parts and the complete GPS11 should be returned to
a registered Apelco Service Agent for attention.
5.2 How to Contact Apelco
In the USA.
For technical Support
Please call 1-800-539-5539, extension 2445 or (603) 647-7530,
extension 2445. Our Fax number is 1-603-634-4756.
You may reach our Technical Service Department Monday through
Friday, 8:15 A.M. to 5:00 P.M. EasternStandard Time or Daylight
Saving Time. Our Technical Support Specialists are available to
answer questions about installing, operating, and troubleshooting
about your Apelco unit. You may also reach our Technical Support
Department via the Internet.
Questions may be addressed directly to:
rmc_tech_apelco@raymarine.com
Or, you may visit Apelco at the World Wide Web site for Raytheon
Electronics:
www.raymarine.com
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