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Lenovo 20QN User Manual
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Lenovo 20QN User Manual

Lenovo 20QN User Manual

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  • Page 2 Read this first Safety and Warranty Guide Setup Guide Third Edition (July 2020) © Copyright Lenovo 2019,2020.

  • Page 3: Table Of Contents

    Contents About this documentation ..iii Chapter 1. Meet your computer ..1 Chapter 4. Secure your computer and information ... . 31 Chapter 2.
  • Page 4 Appendix A. Important safety information ....71 Appendix B. Accessibility and ergonomic information ..85 Appendix C. Supplemental information about the Linux operating Chapter 7.

  • Page 5: About This Documentation

    About this documentation User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front Note: Camera Camera...
  • Page 8 Config ➙ Indicators control ➙ Wireless and Drive indicators Config ➙ Indicators control ➙ Wireless and Drive indicators...
  • Page 9 Base Power Shut down Blinking for three times: Off: Blinking rapidly: Blinking slowly:...
  • Page 10 Left ™ Notes: Always On USB Charge in Battery Mode Charge in Battery Mode Config ➙ USB ➙ Always On USB...
  • Page 11 Note:...
  • Page 12 Right Note: ™ Notes: ™...
  • Page 13 Rear Blinking for three times: Off: Blinking rapidly: Blinking slowly: Note:...
  • Page 14 Bottom...
  • Page 15 Features and specifications Dimensions Maximum heat output Power source Start Microprocessor System Memory Storage device ™ Display Keyboard Connectors and slots...
  • Page 16 Security features Wireless features Others Statement on USB transfer rate USB device Data rate (Gbit/s)

  • Page 17: Chapter 2. Get Started With Your Computer

    Chapter 2. Get started with your computer Get started with Windows 10 Windows account Windows user account Settings ➙ Accounts ➙ Family & other users Start Microsoft account...
  • Page 18 Windows user interface Account Documents Documents Pictures Pictures Settings Power Start Start button Windows Search Task View Windows notification area Battery status icon Network icon Action center Open the Start menu Start Access Control Panel Start Windows System ➙ Control Panel...
  • Page 19 Launch an app Start Windows label Connect to networks Connect to the wired Ethernet Note: Connect to Wi-Fi networks Connect to a cellular network...
  • Page 20 Note: Use Lenovo Vantage Access Lenovo Vantage Lenovo Vantage Start Lenovo Vantage Key features...
  • Page 21 User Guide Notes: Interact with your computer...
  • Page 22 Use the keyboard shortcuts Keyboard Lenovo - Keyboard Manager...
  • Page 23 Use the TrackPoint pointing device...
  • Page 24 Use the TrackPoint pointing device Pointing stick Left-click button Right-click button Middle button Disable the TrackPoint pointing device Settings ➙ Devices ➙ Mouse...
  • Page 25 Replace the pointing-stick nonslip cap Note: Use the trackpad with buttons Use the trackpad with buttons...
  • Page 26 Use the touch gestures Two-finger tap Two-finger scroll Two-finger zoom out Two-finger zoom in Swipe three fingers up Swipe three fingers down...
  • Page 27 Notes: Disable the trackpad with buttons Settings ➙ Devices ➙ Touchpad Touchpad Use the multi-touch screen Note: Tap once Start Copy Save Delete Tap twice quickly Tap and hold Slide...
  • Page 28 Drag an item to the location you want Move two fingers closer together Move two fingers farther apart Swipe in from the right edge Swipe in from the left edge Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Swipe in from the top edge to the bottom edge (when your computer is in the tablet mode) Tips...
  • Page 29 Use the Intelligent Cooling feature on ac power on battery power Use multimedia Use audio Change the sound settings Control Panel Hardware and Sound ➙ Sound Use the camera Camera...
  • Page 30 Connect to an external display Connect to a wired display Display settings ➙ Detect Supported resolution Connect the external display to Supported resolution Connect to a wireless display Settings ➙ Devices ➙ Bluetooth & other devices ➙ Add Bluetooth or other device Wireless display or dock Connect Set the display mode...
  • Page 31 Note:...

  • Page 33: Chapter 3. Explore Your Computer

    Chapter 3. Explore your computer Manage power Check the battery status and temperature Check the battery status Check the battery temperature Charge the battery Note: Maximize the battery life Set power button behaviors Power Options ➙ Choose what the power buttons do...
  • Page 34 Set the power plan Table 1. Default power plan (when plugged into ac power) Power Options Transfer data Connect to a Bluetooth-enabled device Settings ➙ Devices ➙ Bluetooth & other devices Start Bluetooth Add Bluetooth or other device ➙ Bluetooth Set up an NFC connection (for selected models) Turn on NFC Settings ➙...
  • Page 35 Pair with an NFC card or NFC-enabled smartphone Attention: Use an SD card or a smart card Supported smart card Attention: Install the card Notes: Remove the card Attention: Safely Remove Hardware and Eject Media...
  • Page 36 Airplane mode Start Settings ➙ Network & Internet ➙ Airplane mode Airplane mode Use the factory color calibration feature (for selected models) C:\Program files (x86)\X-Rite Color Assistant Submit Note: Purchase options...

  • Page 37: Chapter 4. Secure Your Computer And Information

    Chapter 4. Secure your computer and information Lock the computer Note: Use passwords Password types Power-on password Supervisor password...
  • Page 38 System management password Note: Security ➙ Password ➙ System Management Password Access Control Hard disk passwords User hard disk password only Master hard disk password + User hard disk password Note:...
  • Page 39 Set, change, and remove a password Security ➙ Password What to do if you forget your power-on password Security ➙ Password ➙ Power-On Password Enter Current Password Enter New Password What to do if you forget your hard disk password What to do if you forget your supervisor password What to do if you forget your system management password Security ➙...
  • Page 40 Use the fingerprint reader Enroll your fingerprints Settings ➙ Accounts ➙ Sign-in options Log in with your fingerprint Associate your fingerprints with your power-on password and hard disk password Attention: Maintain the fingerprint reader Use face authentication (for selected models) Note:...
  • Page 41 Create face ID Settings ➙ Accounts ➙ Sign-in options Password Windows Hello Set up Face Recognition Get Started Improve Recognition Windows Hello Log in with face authentication Use firewalls and antivirus programs...

  • Page 43: Chapter 5. Configure Advanced Settings

    Chapter 5. Configure advanced settings UEFI BIOS What is UEFI BIOS Enter the UEFI BIOS menu Note: Navigate in the UEFI BIOS interface Attention: boldface ↑↓ ← → Change the startup sequence Startup ➙ Boot Note:...
  • Page 44 Set the system date and time Date/Time Update UEFI BIOS RAID What is RAID Storage drive requirements for RAID levels ™ Note:...
  • Page 45 Enter the Intel RST configuration utility Config ➙ Storage ➙ Controller Mode ➙ RST mode Config ➙ Storage ➙ Intel (R) Rapid Storage Technology Create RAID Volume RAID Volumes Non-RAID Physical Disks Create RAID volumes Attention: Create RAID Volume Name RAID Level Select Disks Strip Size...
  • Page 46 Capacity Create Volume Note: Create Volume Create Volume RAID Volumes Delete RAID volumes Attention: RAID Volumes Delete RAID Volumes Non-RAID Physical Disks Reset storage drives to non-RAID Attention: RAID Volumes RAID Member Disks Reset to Non-RAID Non-RAID Physical Disks RAID Volumes Normal Failed Degraded...
  • Page 47 RAID Volumes Rebuilding Rebuilding Normal Rebuild RAID 5 volumes Failed Degraded RAID Volumes Rebuild RAID Volumes Rebuilding Rebuilding Normal Recovery information Restore system files and settings to an earlier point Control Panel Recovery ➙ Open System Restore Restore your files from a backup Note: Control Panel File History ➙...
  • Page 48 Use advanced options Note: Start Settings ➙ Update & security ➙ Recovery Advanced startup Restart now ➙ Troubleshoot ➙ Advanced options Windows automatic recovery Note: Create and use a recovery USB device Create a recovery USB drive Attention: recovery Create a recovery drive Use the recovery USB drive Troubleshoot...
  • Page 49 Install Windows 10 and drivers Install a Windows 10 operating system Attention: Active Security ➙ Security Chip Security Chip Active Config ➙ Storage ➙ Controller mode RST mode Startup ➙ Boot Boot Priority Order USB HDD Attention: Restart OS Optimized Defaults Install device drivers...

  • Page 51: Chapter 6. Cru Replacement

    Chapter 6. CRU replacement What are CRUs Self-service CRUs: Optional-service CRUs: Self-service CRUs Optional-service CRUs Disable Fast Startup and the built-in battery Control Panel Power Options Choose what the power buttons do Change settings that are currently unavailable...
  • Page 52 Turn on fast startup Save changes Config ➙ Power Power Disable Built-in Battery Replace a CRU Bottom cover Prerequisite Note: Replacement procedure...
  • Page 53 Troubleshooting Wireless WAN card (for selected models)
  • Page 54 Prerequisite Attention: Replacement procedure...
  • Page 55 Hard disk drive assembly (for selected models) Prerequisite Attention:...
  • Page 56 Replacement procedure...
  • Page 57 M.2 solid-state (for models with two M.2 solid-state-drive slots) Prerequisite Attention:...
  • Page 58 ATA HDD1 NVMe0 ATA HDD2 NVMe1 Replacement procedure...
  • Page 59 Note: M.2 solid-state drive (for models with three M.2 solid-state-drive slots) Prerequisite Attention:...
  • Page 60 ATA HDD1 NVMe0 ATA HDD2 NVMe1 NVMe2 Replacement procedure...
  • Page 62 Notes: Coin-cell battery Prerequisite...
  • Page 63 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 64 Keyboard Prerequisite Replacement procedure Note:...
  • Page 71 Chapter 7. Help and support Frequently asked questions Windows System ➙ Control Panel Power Shut down Attention: Settings ➙ Devices ➙ Touchpad Touchpad...
  • Page 72 Error messages Message Solution Note:...
  • Page 73 Beep errors Note:...
  • Page 74 Self-help resources Resources How to access? Lenovo Vantage User Guide Safety and Warranty Guide Setup Guide User Guide Regulatory Notice Get Help Tips...
  • Page 75 Call Lenovo Before you contact Lenovo Lenovo Customer Support Center Telephone numbers Note:...
  • Page 76 Services available during the warranty period Services not covered Safety and Warranty Guide Purchase additional services...

  • Page 77: Appendix A. Important Safety Information

    Appendix A. Important safety information Safety notices Safety and Warranty Guide Note: Important information about using your computer Protect yourself from the heat that your computer generates.
  • Page 78 Protect yourself from the heat generated by the ac power adapter. Prevent your computer from getting wet. Protect the cables from being damaged. Protect your computer and data when moving it.
  • Page 79 Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage, wear, or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
  • Page 80 Note: Service and upgrades Note:...
  • Page 81 Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
  • Page 82 Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
  • Page 83 Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 84 The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Do not:...
  • Page 85 Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
  • Page 86 Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 87 Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
  • Page 88 Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
  • Page 89 Basic maintenance tips Clean your computer Clean the computer cover Clean the keyboard Clean the computer screen...

  • Page 91: Appendix B. Accessibility And Ergonomic Information

    Appendix B. Accessibility and ergonomic information Accessibility information Keyboard shortcuts Note: Windows logo key + U Right Shift for eight seconds Shift five times Num Lock for five seconds Left Alt+Left Shift+Num Lock Left Alt+Left Shift+PrtScn (or PrtSc) keyboard shortcuts key combinations shortcut keys Ease of Access Center Control Panel Ease of Access ➙...
  • Page 92 Speech Recognition Control Panel Ease of Access ➙ Speech Recognition Screen-reader technologies Screen resolution Display settings ➙ Display Note: Customizable item size...
  • Page 93 Display settings ➙ Display Note: Industry-standard connectors Documentation in accessible formats Ergonomic information General posture...
  • Page 94 Display Head position Chair Arm and hand position Leg position What if you are traveling? Questions about vision?

  • Page 95: Appendix C. Supplemental Information About The Linux Operating

    Appendix C. Supplemental information about the Linux operating system Access the Lenovo Limited Warranty /usr/share/doc/lenovo-doc /opt/Lenovo Access Linux distributions Get support information User Guide Safety and Warranty Guide User Guide Safety and Warranty Guide...

  • Page 97: Appendix D. Compliance And Tco Certified Information

    Appendix D. Compliance and TCO Certified information Radio frequency compliance statements Regulatory Notice Wireless-related information Wireless interoperability Notes: Usage environment and your health...
  • Page 98 Locate the UltraConnect wireless antennas ™ Locate wireless regulatory notices Regulatory Notice European Union — compliance with the Radio Equipment Directive Brazil...
  • Page 99 Mexico Advertencia Singapore Korea 무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당) 해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음 SAR 정보 본 장치는 전파 노출에 대한 가이드라인을 충족합니다 본 장치는 무선 송수신기 입니다 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지 않도록...
  • Page 100 WEEE information for Hungary Japan recycling statements Collect and recycle a disused Lenovo computer or monitor Dispose of Lenovo computer components Dispose of disused lithium batteries from Lenovo computers...
  • Page 101 Dispose of a disused battery from Lenovo notebook computers Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Battery recycling information for the European Union Notice:...
  • Page 102 Dispose of lithium batteries and battery packs from Lenovo products Dispose of battery packs from Lenovo products Recycling information for mainland China Battery recycling information for Taiwan...
  • Page 103 Battery recycling information for the United States and Canada Restriction of Hazardous Substances (RoHS) Directive of countries and regions European Union RoHS Turkish WEEE / RoHS Ukraine RoHS India RoHS Mainland China RoHS...
  • Page 105 Taiwan RoHS Electromagnetic emission notices Federal Communications Commission (FCC) Supplier’s Declaration of Conformity...
  • Page 106 FCC ID and IC Certification information Industry Canada compliance statement European Union conformity Compliance with the EMC Directive EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters (Regulation (EU) 2019/1782) German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit...
  • Page 107 Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Japan notice for ac power cord Other compliance and TCO Certified information of countries and regions Certification-related information Product name...
  • Page 108 Regulatory labels Korean E-label notice TCO Certified Note: Export classification notice Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語：使用過度恐傷害視力 注意事項： 使用 分鐘請休息 分鐘。 未滿 歲幼兒不看螢幕， 歲以上每天看螢幕不要超過 小時。...
  • Page 109 Supplemental information for the Eurasian Union Назначение Изготовитель Страна производства Наименование и местонахождение уполномоченного изготовителем лица Импортер *Согласно ГОСТ 2.601-2013 «Единая система конструкторской документации. Эксплуатационные документы», пункт 5.1, подпункт 5.1.2, этикетка является видом эксплуатационных документов. Дата изготовления (месяц и год) Единый...

  • Page 111: Appendix E. Notices And Trademarks

    Appendix E. Notices and trademarks Notices Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing...
  • Page 112 Trademarks...

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