Page 1 ThinkCentre User Guide Machine Types: 0896, 0958, 1112, 2116, 3498, 3593, 3595, 3597, 3617, 3634, 3655, 3662, 3665, and 3675 Get other manuals https://www.bkmanuals.com...
Page 2 “Important safety information” on page v and Appendix A “Notices” on page 117. Third Edition (August 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 3: Table Of Contents
Software overview ....Windows passwords ..Software provided by Lenovo ..Configuring the fingerprint reader ..
Page 4 Lenovo ThinkVantage Tools ..Enabling ErP compliance mode ..Lenovo Welcome ... . Exiting from the Setup Utility program ..
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Page 7: Important Safety Information
® Document Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkCentre Safety and Warranty Guide and this ThinkCentre User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Power Cords And Power Adapters
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
Page 9: Plugs And Outlets
Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012 Get other manuals https://www.bkmanuals.com...
Page 10: Operating Environment
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
Page 11: Laser Compliance Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012 Get other manuals https://www.bkmanuals.com...
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Page 13: Chapter 1. Product Overview
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section provides information about the computer features. The following information covers a variety of models.
Page 14 • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
Page 15 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Page 16: Specifications
Maximum: 240 V ac Input frequency range: 50 to 60 Hz Voltage-selection switch setting: 230 V ac Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo. ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 17: Software Provided By Lenovo
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Page 18 • The ThinkVantage Password Manager program is only available on computers preinstalled with the Windows 7 operating system from Lenovo. • If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features. To install the ThinkVantage Password Manager program, do the following: 1.
Page 19: Adobe Reader
The Adobe Reader program is a tool used to view, print, and search PDF documents. Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.
Page 20: Locating Connectors, Controls, And Indicators On The Front Of Your Computer
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 8 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Hard disk drive activity indicator USB connector (USB port 1) Power indicator...
Page 21: Locating Connectors On The Rear Of Your Computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 22 Connector Description DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI monitor connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.
Page 23: Locating Components
Locating components Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 34. Figure 3. Component locations Heat sink and fan assembly Hard disk drive (or solid state drive) Microprocessor PCI card (installed in some models)
Page 24 Figure 4 “System board part locations” on page 12 shows the locations of the parts on one type of system board. Figure 4. System board part locations 4-pin power connector SATA connectors (3) Microprocessor Front USB connector 2 (for connecting an additional USB device) Microprocessor fan connector Clear CMOS (Complementary Metal Oxide Semiconductor)
Page 25 Figure 5 “System board part locations” on page 13 shows the locations of the parts on the other type of system board. Figure 5. System board part locations 4-pin power connector SATA connectors (4) Microprocessor Front USB connector 1 (for connecting USB connectors 1 and 2 on the front bezel) Microprocessor fan connector Front USB connector 2 (for connecting an additional USB...
Page 26: Locating Internal Drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.
Page 27: Machine Type And Model Label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
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Page 29: Chapter 2. Using Your Computer
“Creating recovery media” on page 69. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
Page 30: Using A Fingerprint Reader
To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, do one of the following: • On the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader. • On the Windows Vista operating system, click Start ➙ All Programs ➙ ThinkVantage ➙ ThinkVantage Fingerprint Software.
Page 31: Setting The Volume From The Desktop
Each audio solution provides at least three audio connectors: audio line-in connector, audio line-out connector, and Microphone connector. On some models, a fourth connector is provided for the attachment of unpowered stereo speakers (speakers that do not require an ac power source). The audio adapter provides you with the ability to record and play back sound and music, as well as to enjoy sound with multimedia applications and work with speech-recognition software.
Page 32: Handling And Storing Cd And Dvd Media
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
Page 33 For detailed information about using the Corel DVD MovieFactory program, see the help system for the program. You can also use Windows Media Player to record CDs and data DVDs. For more information, see “Help and Support” on page 113. Chapter 2 Using your computer Get other manuals https://www.bkmanuals.com...
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Page 35: Chapter 3. You And Your Computer
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits: Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Page 36: Glare And Lighting
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Page 37: Registering Your Computer
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Page 38: Replacement Power Cords
If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
Page 39: Chapter 4. Security
Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2012 Get other manuals https://www.bkmanuals.com...
Page 40: Locking The Computer Cover
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 8.
Page 41: Attaching An Integrated Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 9.
Page 42: Windows Passwords
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 43 For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4 Security Get other manuals https://www.bkmanuals.com...
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Page 45: Chapter 5. Installing Or Replacing Hardware
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 46: Removing The Computer Cover
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Page 47: Removing And Reinstalling The Front Bezel
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
Page 48: Installing Or Replacing A Pci Card
4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inwards until it snaps into position on the left side. Figure 12.
Page 49 3. At the rear of the computer, remove the screw that secures the PCI card latch. Figure 13. Removing the screw that secures the PCI card latch 4. Depending on whether you are installing or replacing a PCI card, do one of the following: •...
Page 50 Figure 14. Removing the PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch.
Page 51: Installing Or Replacing A Memory Module
7. Pivot the card latch to the closed position to secure the PCI card. Figure 15. Installing a PCI card 8. Reinstall the screw to secure the PCI card latch in place. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 52 6. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 16.
Page 53: Installing Or Replacing The Optical Drive
7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 18.
Page 54 4. Remove the three screws that secure the optical drive. Then, slide the optical drive out of the front of the computer. Figure 19. Removing the optical drive 5. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay.
Page 55: Replacing The Battery
6. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 11. Then, locate an available five-wire power connector and connect it to the rear of the new optical drive.
Page 56: Replacing The Heat Sink And Fan Assembly
5. Install a new battery. Figure 23. Installing a new battery 6. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 67. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed.
Page 57 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...
Page 58: Replacing The Power Supply Assembly
Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
Page 59: Replacing The Microprocessor
8. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly cables to the system board and each of the drives.
Page 60 This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the microprocessor, do the following: 1.
Page 61 Figure 27. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.
Page 62: Installing The Solid State Drive
11. Lower the new microprocessor straight down into the microprocessor socket on the system board. Figure 28. Installing the microprocessor 12. Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket. 13.
Page 63: Replacing The Primary Hard Disk Drive
1. Install the solid state drive into the storage converter. Then, install the 4 screws to secure the solid state drive to the storage converter. Figure 29. Installing the solid state drive into the storage converter 2. Connect the signal cable and the power cable to the solid state drive. 3.
Page 64 5. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 30. Removing the hard disk drive ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 65: Replacing The Rear Fan Assembly
6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place.
Page 66 This section provides instructions on how to replace the rear fan assembly. To replace the rear fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 34. 3.
Page 67: Replacing The Front Audio And Usb Assembly
7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 34. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: •...
Page 68: Replacing The Wifi Units
6. Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis. Figure 35. Removing the screw that secures the front audio and USB assembly to the chassis 7. Remove the two screws that secure the front audio and USB assembly to its bracket and remove the failing front audio and USB assembly from the bracket.
Page 69 • “Removing the WiFi card module” on page 57 • “Installing the WiFi units” on page 59 Removing the WiFi adapter card To remove a WiFi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Page 70 1. Remove the WiFi adapter card from the computer, and then disconnect the front and rear WiFi antenna cables from the WiFi card module. Figure 37. Removing the WiFi antenna cables 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 38.
Page 71 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 39. Removing the WiFi card module Installing the WiFi units To install the WiFi units, do the following: Chapter 5 Installing or replacing hardware Get other manuals https://www.bkmanuals.com...
Page 72 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 40. Installing the WiFi card module ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 73 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 41. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board”...
Page 74: Installing Or Removing The Rear Wifi Antenna
Installing or removing the rear WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or remove the rear WiFi antenna. Installing the rear WiFi antenna To install the rear WiFi antenna, do the following: 1.
Page 75: Installing Or Removing The Front Wifi Antenna
3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 44. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 76 Figure 45. Peeling off the paper that protects the stickers 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 46. Installing the front WiFi antenna 6.
Page 77: Replacing The Keyboard
• To complete the installation or replacement, go to “Completing the parts replacement” on page 67. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Page 78: Replacing The Mouse
4. Connect a new keyboard to the appropriate connector on the computer. Your keyboard might be connected to a PS/2 keyboard connector or a USB connector . Depending on where you want to connect your keyboard, see “Locating connectors, controls, and indicators on the front of your computer”...
Page 79: Completing The Parts Replacement
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 67. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
Page 80 9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 77. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 81: Chapter 6. Recovery Information
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Page 82: Using Recovery Media
“creating Product Recovery discs.” • To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
Page 83: Performing A Recovery Operation
• To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 84: Creating And Using A Rescue Medium
• To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 85: Using A Rescue Medium
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.
Page 86: Reinstalling Software Programs
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.
Page 87: Reinstalling Device Drivers
5. Open the appropriate application subfolder. 6. In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-click the file and follow the instructions on the screen to complete the installation. Reinstalling device drivers To reinstall a device driver for an option you installed, refer to the documentation that comes with the option.
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Page 89: Chapter 7. Using The Setup Utility Program
• Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. © Copyright Lenovo 2012 Get other manuals https://www.bkmanuals.com...
Page 90: Password Considerations
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: •...
Page 91: Erasing Lost Or Forgotten Passwords (Clearing Cmos)
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 78. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1.
Page 92: Selecting A Startup Device
Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.
Page 93: Exiting From The Setup Utility Program
• Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 1.
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Page 95: Chapter 8. Updating System Programs
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 96: Updating (Flashing) The Bios From Your Operating System
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Page 97 14. Turn on the computer to restart the operating system. Chapter 8 Updating system programs Get other manuals https://www.bkmanuals.com...
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Page 99: Chapter 9. Preventing Problems
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
Page 100: Using System Update
The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...
Page 101: Cleaning Your Computer
• Do not place items on top of the monitor or cover any of the vents in the monitor or computer. These vents provide airflow to keep your computer from overheating. • Keep food and drinks away from all parts of your computer. Food particles and spills might make the keyboard and mouse stick and unusable.
Page 102: Good Maintenance Practices
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Page 103 1. Back up all files and data from the hard disk drive. There are a variety of backup programs available commercially. Your operating system also might have a backup program that you can use. Lenovo provides the Rescue and Recovery program to help you back up and restore data. See “Performing backup and recovery operations”...
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Page 105: Chapter 10. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Page 106: Troubleshooting Procedure
See Chapter 11 “Getting information, help, and service” on page 113 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 113 for more information.
Page 107: Audio Problems
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.
Page 108: Cd Problems
Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled; use the audio jacks on the adapter. •...
Page 109: Dvd Problems
An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive.
Page 110 Actions: • Restart the DVD player program. • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 110 for instructions).
Page 111: Intermittent Problems
• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”.
Page 112 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Click Devices and Printers. 4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced. See Chapter 11 “Getting information, help, and service”...
Page 113: Monitor Problems
• The wireless Keyboard is located less than ten meters away from the transceiver. • The transceiver is fully installed. Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments.
Page 114: Networking Problems
If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 110 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 113. The image appears to be flickering Symptom: The image appears to be flickering.
Page 115 • “Bluetooth problems” on page 104 For more information, see “Help and Support” on page 113. Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 103 • “The adapter stops working for no apparent reason”...
Page 116 Actions: • Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur.
Page 117: Option Problems
Windows Vista operating system might be saved as a file with the extension .contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
Page 118: Performance And Lockup Problems
An option that previously worked does not work now Symptom: An option that previously worked does not work now. Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. •...
Page 119 – 1. Click Start ➙ Control Panel. 2. Click Programs. 3. Click Turn Windows features on or off. 4. A list of optional Windows components is displayed. Follow the instructions on the screen. – 1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. 3.
Page 120: Printer Problems
Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk defragmentation process might take up to several hours to complete. •...
Page 121: Serial Port Problems
If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, and service” on page 113. Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port.
Page 122: Usb Problems
– Your computer has the minimum memory requirements needed to use the software. See the information supplied with the software to verify memory requirements. (If you just installed an adapter or memory, you might have a memory-address conflict.) – The software is designed to operate on your computer. –...
Page 123: Lenovo Solution Center
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.
Page 124 1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic disc that you created.
Page 125: Chapter 11. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Page 126: Lenovo Support Web Site
Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 110. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Page 127: Using Other Services
These items are not covered by the warranty: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of BIOS as part of an installation or upgrade •...
Page 128 ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 129: Appendix A. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 130: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
Page 131: Appendix B. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 132 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkCentre User Guide...
Page 133: Additional Regulatory Information
Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
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Page 135: Appendix C. Weee And Recycling Statements
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
Page 136: Recycling Information For Brazil
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 137: Battery Recycling Information For The European Union
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling statements Get other manuals https://www.bkmanuals.com...
Page 138 ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 139: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)
Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...
Page 140: India Rohs
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 141: Appendix E. Ek Bilgiler
Appendix E. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi ve telefonu şöyledir: Uner Plaza Eski Üsküdar Yolu Erkut Sokak. No: 4 / 1 Kat: 3 Kozyatağı...
Page 142 13. İthal edilmiş mallarda, yurt dışındaki üretici firmanın unvanı ve açık adresi ile diğer erişim bilgileri (telefon, telefaks ve e-posta vb.): Lenovo (Singapore) Pte. Ltd. 151 Lorong Chuan No: 02-01 New Tech Park Singapore, 556741...
Page 143: Appendix F. Servis Istasyonlari
Meteksan Sistem ve Bilgisayar Teknolojileri A.Ş. Adresi: Oğuzlar Mah. 34 Sokak No: 14 Balgat Ankara Posta kodu: 06520 Web Adresi: http://www.destek.as/ Telefon: 312 295 21 28 Faks no: 312 295 21 20 © Copyright Lenovo 2012 Get other manuals https://www.bkmanuals.com...
Page 144 Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Teknoloji Geliştirme Bölgesi, ODTÜ Ofis Bina, Batı Cephe A-1 ODTÜ / Ankara Posta kodu: 06531 Web Adresi: http://www.probil.com.tr/ Telefon: 312 210 18 08 Faks no: 312 210 18 05 ANTALYA Bilser Bilgi İşlem Tic.
Page 145 ERZİNCAN Erzincan Bigisayar Adresi: Hükümet Caddesi, No:33/1 Erzincan Web Adresi: http://www.erzincanbilgisayar.com/ Telefon: 446 223 89 87 Faks no: 446 224 24 34 ERZURUM Şark Bilgisayar Elektronik San. ve Tic. Ltd. Şti. Adresi: Yukarı Mumcu Caddesi, No:9 Erzurum Posta kodu: 25100 Web Adresi: http://www.sarkbil.com.tr/ Telefon: 442 234 21 02 / 04 Faks no: 442 218 21 07...
Page 146 IĞDIR Ebru Elektronik ve Bilgisayar Sistemleri Adresi: Atatürk Caddesi, No:261 Iğdır Posta kodu: 76000 Web Adresi: http://www.ebruelektronik.com/ Telefon: 476 227 76 66 / 476 227 08 43 / 476 227 08 44 Faks no: 476 227 76 66 İSTANBUL Bilgi Birikim Sistemleri Elktr. ve Bilg. Endüstrisi Müh.
Page 147 Novatek Bilgisayar Sistemleri San.ve Tic.Ltd. Şti. Adresi: Raşit Rıza Sokak, Yıldırım İş Hanı, No: 1 Kat: 1 Mecidiyeköy İstanbul Posta Kodu: 80300 Web Adresi: http://www.novateknoloji.com/ Telefon: 212 356 75 77 Faks no: 212 356 75 88 Peritus Bilgisayar Sist. Dış Tic.San.Ltd. Şti. Adresi: Ziverbey Eğitim Mahallesi, Poyraz Sokak, Sadıkoğlu İş...
Page 148 IBM Türk Ltd. Şti. Adresi: Ankara Asfaltı No: 7 Bayraklı İzmir Web Adresi: http://www.tr.ibm.com/ Telefon: 232 462 27 00 Faks no: 232 486 69 23 Probil Bilgi İşlem Destek ve Dan.San. ve Tic. A.Ş. Adresi: Şair Eşref Bulvarı, Huzur İşhanı, No:27/2 Kat:2 Alsancak İzmir Posta kodu: 35210 Web Adresi: http://www.probil.com.tr/...
Page 149 ŞANLIURFA Bilban Bilgisayar Eğitim Tic. San. Ltd. Şti. Adresi: Kızılay İşhanı, Kat:1-2 Şanlıurfa Web Adresi: http://www.bilban.com.tr/ Telefon: 414 215 05 52 Faks no: 414 212 22 12 TRABZON IBM Türk Ltd. Şti. Adresi: Kahramanmaraş Cad. İpekyolu İş Merk. Kat:4 No: 7 Trabzon Web Adresi: http://www.tr.ibm.com/ Telefon: 362 230 88 52 Faks no: 362 230 88 52...
Page 150 ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 151: Index
DisplayPort connector warranty documentation, using Input/Output (I/O) features drivers, device installing drives solid state drive bays installing options © Copyright Lenovo 2012 Get other manuals https://www.bkmanuals.com...
Page 152 WiFi antenna, installing, removing Lenovo Solution Center recovering Lenovo ThinkVantage Toolbox from a POST/BIOS update failure Lenovo ThinkVantage Tools software Lenovo Welcome 5, 113...
Page 153 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2012 Get other manuals https://www.bkmanuals.com...
Page 154 ThinkCentre User Guide Get other manuals https://www.bkmanuals.com...
Page 155 Get other manuals https://www.bkmanuals.com...
Page 156 Get other manuals https://www.bkmanuals.com...

This manual is also suitable for:

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Lenovo 0896 User Manual

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Installing or Replacing Hardware

Chapter 6. Recovery Information

Chapter 7. Using the Setup Utility Program

Chapter 8. Updating System Programs

Chapter 9. Preventing Problems

Chapter 10. Troubleshooting and Diagnostics

Chapter 11. Getting Information, Help, and Service

Appendix A. Notices

Appendix B. Regulatory Information

Appendix C. WEEE and Recycling Statements

Appendix D. Restriction of Hazardous Substances Directive (Rohs)

Appendix E. Ek Bilgiler

Appendix F. Servis Istasyonlari

Quick Links

Troubleshooting

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Summary of Contents for Lenovo 0896

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Table of Contents