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TROUBLESHOOTING
Before sending your LCD monitor for servicing, please check the
troubleshooting list below to see if you can self-diagnose the problem.
(HDMI/DP Mode)
Problems
No Picture
Abnormal Sound
(Only Audio-Input
model) (Optional)
Current Status
LED ON
LED OFF
LED flashes
No sound, or sound
level is too low
Remedy
•
Using OSD, adjust brightness and
contrast to maximum or reset to their
default settings.
•
Check the power switch.
•
Check if AC power cord is properly
connected to the monitor.
•
Check that the video signal cable is
properly connected to the back of the
monitor.
•
Check whether the computer system's
power is on.
•
Check the audio cable with the host PC
is connected.
•
Check if the volume setup of the host
PC is in minimum position and try to
raise the volume level.
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